In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology. Over the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer - the patient. This book shows you how you use this system to transform your own organization.

    Over the past few decades there has been a revolution in terms of who controls knowledge and information. This rapid change has imperiled the way we think. Without pausing to consider the cost, the world has rushed to embrace the products and services of four titanic corporations. We shop with Amazon; socialize on Facebook; turn to Apple for entertainment; and rely on Google for information. These firms sell their efficiency and purport to make the world a better place, but what they have done instead is to enable an intoxicating level of daily convenience. As these companies have expanded, marketing themselves as champions of individuality and pluralism, their algorithms have pressed us into conformity and laid waste to privacy. They have produced an unstable and narrow culture of misinformation, and put us on a path to a world without private contemplation, autonomous thought, or solitary introspection--a world without mind. In order to restore our inner lives, we must avoid being coopted by these gigantic companies, and understand the ideas that underpin their success.Elegantly tracing the intellectual history of computer science--from Descartes and the enlightenment to Alan Turing to Stuart Brand and the hippie origins of today's Silicon Valley--Foer exposes the dark underpinnings of our most idealistic dreams for technology. The corporate ambitions of Google, Facebook, Apple, and Amazon, he argues, are trampling longstanding liberal values, especially intellectual property and privacy. This is a nascent stage in the total automation and homogenization of social, political, and intellectual life. By reclaiming our private authority over how we intellectually engage with the world, we have the power to stem the tide.At stake is nothing less than who we are, and what we will become. There have been monopolists in the past but today's corporate giants have far more nefarious aims. They're monopolists who want access to every facet of our identities and influence over every corner of our decision-making. Until now few have grasped the sheer scale of the threat. Foer explains not just the looming existential crisis but the imperative of resistance.

    That's where I come in. Written from the rare perspective of one who has struggled with, and eventually overcome, intense jealousy surrounding my partner's past, "Overcoming Retroactive Jealousy" is the only guide you will ever need to letting go of jealous thoughts and anxiety about your partner’s past, overcoming constant unrest and worry, and finding greater peace. You might currently feel hopeless; like retroactive jealousy is something that you’ll just be forced to “live with” until you die. You might even be severely depressed, mired in obsessive jealous thoughts and confusion. I used to feel the same way. I'm here to tell you that you are suffering needlessly. In nineteen chapters, I outline effective strategies, practices, and exercises for confronting, and eventually overcoming, jealousy regarding your partner’s past as painlessly and efficiently as possible. After reading this guidebook you will: - have access to a new multi-step program that will help you to let go of your jealousy and anxiety - begin incorporating coping exercises into your daily routine which will reduce your jealous thoughts as soon as they appear - feel a new sense of optimism and confidence in your ability to grow and overcome retroactive jealousy - understand what your jealousy is really trying to tell you Overcoming retroactive jealousy wasn’t easy, but I am undoubtedly a stronger, more confident, more loving and overall better man for having gone through it. My jealousy turned out to be a blessing in disguise -- seriously. It might not seem like it now, but you too can use jealousy to your advantage. As you progress, you will emerge a stronger, more confident, more attractive, and more loving person and partner — and it’s my pleasure to guide you every step of the way. What my readers are saying: "Thanks for writing such a great book… It’s superb. Your advice has already given me instant help. I see the problem clearly and feel empowered to start the battle." - Ryan, UK "I cannot express to you how grateful I am for your book… The help that your book has given me, and the hope you instilled in me is priceless. It would be an understatement to say I would recommend this book to sufferers of RJ. This should be compulsory reading for all sufferers of jealousy." - Jeremy, USA "Your book was better than professional therapy... I’ve gone from crying and feeling helpless all day, to functioning at about 90%, with reassurance that I WILL get back to 100%. - Nick, USA Visit http://www.retroactivejealousy.com/ov... for more testimonials. You need to know that you can move on from retroactive jealousy, and reassert control over your life. You can get a hold on your brain, and patterns of compulsive questioning and obsessive thoughts. You can be the partner you want to be — you just have to understand where retroactive jealousy comes from, and how to deal with it. So let’s get started!

    Weatherman was a fringe group most of whose ideas were rejected by the dominant culture. But unfortunately their views on race were not. In succeeding decades the idea of "white skin privilege" became the new default position for racial crusaders and race hustlers alike who believed that white skin privilege was alive and well in our society -- not because white Americans were actively racist, but because they enjoyed the invisible privileges and prerogatives that go along with their skin color. In this searing pamphlet on the racial realities of contemporary America, David Horowitz and John Perazzo show that in fact the most insidious bias in our culture today is black skin privilege. Black skin privilege means the press will fail to report an epidemic of race riots targeting whites for beatings, shooting and other violence in major American cities over the last several years. Black skin privilege means that whites -- as in the case of the Duke lacrosse players -- will be presumed guilty of racial crimes when they are clearly innocent and then never accorded an apology by those who have stigmatized them. Black skin privilege has created an optical illusion in the liberal culture that white on black attacks are commonplace events when in fact there are five times as many black attacks on whites as the reverse. (As Horowitz and Perazzo note, in 2010, blacks committed more than 25 times the number of acts of interracial violence than whites did.) Black skin privilege exists in the affirmative action programs of our system of higher education and in our culture, where a black racist like Al Sharpton could be regarded by the national media as a civil rights leader and then hired as a TV anchor by NBC. This pamphlet gives the statistics and hard numbers the mainstream media conceal. It also probes the double standards and double talk that has come to dominate the way America talks when it talks about race.

    Years hunched over books and articles, writing essays late into the night on the science and art of your chosen profession. Through hard work and determination, alongside lots of experience, you’ve now become pretty good at it. So good in fact, that you have been asked to stop doing it all the time. You’ve been asked to manage a team.Now, you’ve got to assess people, develop them, write their appraisals and help them to help you, and the business you work for, deliver results.This is the book that will get you there fast.Authored by Sue Willcock, who with 25 years of experience in professional services, wrote this book with the busy professional in mind – easy to read and packed full of tips you can use straight away.Sue originally qualified as a Chartered Surveyor before moving into business management roles, including a period as a Partner at a Top 5 Construction Consultancy. For the last 10 years, Sue has worked as a people development consultant focusing on professional services, working with individuals, teams and organisations.

    Evangelicals who recognized this backed him more than any other presidential candidate in history. Heading into 2020, the stakes in his reelection are even higher. This election, nine months after this book releases, is a new fight for the soul of America. Stephen E. Strang makes the case that God wants America to be great because God has raised up America—beginning with our Founding Fathers—to be a beacon of light and hope for the world. We’ve been the nation with religious liberty that has supported those who have spread the gospel around the world.In this book Strang looks at the election, Trump, and America from a spiritual perspective and helps Christians (and others) see God’s hand at work. This book is as much about God and His purposes as about Donald Trump. But it is also an articulate, impassioned apologetic about why all Christians must support this imperfect president, because he has God’s blessing and because the destiny of America is riding on his reelection. This book also explores why he might lose, if his base is overconfident and doesn’t vote or if his opponents are dishonest enough to steal the election.God, Trump, and the 2020 Election is an inside look at how the political climate is affected by  spiritual warfare—an important subject for Bible-believing Christians. The satanic schemes are so brazen on key issues that the book was written to explain what’s at stake. Strang believes that the intersection of faith and politics needs to be part of the national discussion about the division in our country.Other Books By Stephen E. Strang:God and Donald Trump (2017) ISBN-13: 978-1629994864Trump Aftershock (2018)ISBN-13: 978-1629995557

    Now, James Scurlock engages, educates, and entertains readers with the captivating story of DHL co-founder and billionaire Larry Hillblom.King Larry begins with an early biography of Larry Lee Hillblom, a mercurial young man who grew up on a peach farm outside of Fresno, California. Hillblom co-founded DHL in 1969 (three years before FedEx), and it became the fastest-growing corporation in history. Hillblom’s expatriate life began in 1981, when he retreated to a small tax haven in the Western Pacific. There he led the resistance to American meddling in the Marianas Islands. Hillblom’s voracious appetite for underage prostitutes is another facet of his unusual story. In 1995, Hillblom’s amoral, thrill-seeking nature caught up to him when his seaplane disappeared off the coast of Anatahan, leaving behind an estate worth billions. Weeks later, five impoverished women and their attorneys came forward to challenge Hillblom’s will in a legal battle for his fortunes that continues to this day. Meticulously researched and thoroughly engaging, King Larry will satisfy fans of such bestsellers as Confessions of an Economic Hit Man and The Accidental Billionaires .

    If you would benefit from a peek into the future, you would do well to listen to this book.

    It’s the new way forward for anyone trying to win customers’ loyalty, influence public opinion, and even change the world. In Uprising, Scott Goodson, founder and CEO of StrawberryFrog, the world’s first cultural movement agency, shows how your idea or organization can successfully ride this wave of cultural movements to authentically connect to the lives and passions of people everywhere.We are in the midst of a profound cultural transformation in which technology is making it easier than ever for anyone to share ideas, goals, and interests. Working with companies and brands ranging from SmartCar to Pampers to Jim Beam to India’s Mahindra Group, StrawberryFrog and Goodson have led a paradigm focal shift away from one-on-one selling to sharing.Using client case studies and contributions from a global team of movement marketing forerunners—among them, political guru Mark McKinnon; Lee Clow, creative chief at TBWA/Chiat/Day; Apple evangelist Guy Kawasaki; and Marty Cooke, who helped make yellow LIVESTRONG bracelets synonymous with the fight against cancer—Goodson details why and how individuals and companies are embracing the movement phenomenon. He then applies these insights to practical steps that you can take right now to reach people through what matters most to them, including:Stop talking about yourself—let the movement control your messageHome in on the core objectives of your concept or brand—and align these values with what people are for (or against)“Light the spark”—create a culture within your organization that can embrace and drive a movementLeverage your assets—content, events, expertise, connecting platforms—to give people tools to spread your gospelAdjust concepts to travel across borders and link people across cultural boundariesThe examples and guidance in this book will prepare you to find, connect to, and even lead the next big movement. What happens next is up to you. Get up. Go out. And create a brand Uprising of your own.

    By embracing four fundamental premises and putting into practice the author's many helpful and practical suggestions, you'll acquire the skills and insights necessary for turning around even the most troublesome relationship. What you need to keep in mind is that: (1) nothing in your life happens randomly and your difficulties have a deeper purpose; (2) frustration and even emotional pain are as necessary for your personal and spiritual growth as love and joy; (3) transforming enmity and completing unfinished business may be the most important skills you can learn in life; and (4) when you make an effort to work on your inner self, your outer relationships will be transformed.        This groundbreaking book draws upon state-of-the-art psychological principles and timeless spiritual practices from all traditions. Filled with enlightening exercises and entertaining stories, Thank You for Being Such a Pain will forever change the way you see the difficult people in your life . . . as well as the way you see yourself.

    "Hard Optimism" gives you 12 powerful, proven practices for reducing negative thinking and adopting the attitude of a winner-the keys to seizing opportunity, overcoming obstacles, and wielding a positive influence on the people around you.With the action steps outlined in "Hard Optimism," you'll discover how to: Recognize and dispute pessimistic thoughts Gain an edge by adopting an optimistic style to interpret events, both good and bad Use positive reappraisal to handle problems and disappointments Know how and when to use negative thinking to your advantage Play to your signature strengths Practice gratitude and forgiveness to fight off negativityBy taking a hard look at reality rather than sugarcoating it, by managing your thought processes to improve hard results, you'll master hard optimism and meet the challenges in every area of your career and life.

    The book details 15 Benghazi myths that right-wing media and Republicans in Congress have used in a reprehensible effort to damage the Obama administration and former Secretary of State Hillary Clinton -- a campaign that continues to this day.

    With access to the Obama re-election machine, Michael Hastings reports the behind-the-scenes story of the campaign trail: from Obama's self-destructive performance at the first debate to the harrowing days of Hurricane Sandy, all culminating in his triumphant victory late in the evening on November 6th. Along the way, Hastings gives a first hand account of the excitement and madness traveling with the White House press corps, bringing to life a series of unforgettably strange moments from the trail. From one of the sharpest, funniest, and most controversial young American journalists writing today comes "Panic: 2012" - the definitive account of how President Obama almost blew it.

    In his new book, Elder is out to slay entrenched and enmeshed special interest groups, government agencies with the capacity to meddle in Americans' lives and businesses, lawmakers who continue a pattern of outrageous overtaxation, and those who would hamstring this country with good intentions.Showdown demonstrates how the nation would be better, stronger and safer with less gvernment intervention and how individuals would not only cope but thrive without the so-called safety net. Showdown is a call to arms for a truly free society. Elder discusses:- What a Republican-led government means for progress- Where a responsible government would put its citizens' tax dollars- Why racial and sex discrimination are non-issues in the 21st century.Larry Elders straight talk and common-sense solutions spare no one and will inspire his passionate and growing audience.

    Sachs has been at the forefront of international problem solving. But Sachs turns his attention back home in 'The Price of Civilization,' a book that is essential reading for every American. In a forceful, impassioned, and personal voice, he offers not only a searing and incisive diagnosis of our country's economic ills but also an urgent call for Americans to restore the virtue of fairness, honesty, and foresight as the foundations of national prosperity." Inside book cover comments.