With Howard in prison, the only father he knew as a child was Bobby, his mother's pimp, drug dealer, and lover. In 1980, he was placed in his first foster home. While foster care was often horrifying, nothing compared to the daily near-death experiences he survived living in Father Panik Village with Bobby and Debbie. On May 23, 1980 his coerced testimony sent Debbie to prison. Now a grown man, Mr. Love uses his childhood traumas to change lives. Working as a teacher allows him to use the experiences of his life to help children who live in a similar world. His experiences give him a perspective most people do not have and knowledge that cannot be obtained from any textbook. There Is An Urgency explores these experiences in an effort to make others aware that people like him walk among us every day. There Is An Urgency is inimitable in that it juxtaposes Mr. Love's experiences as an adult, working with children in school and juvenile detention settings, with personal accounts of physical and sexual abuse from his childhood. There Is An Urgency to share this story of hard won hope and resilience after years of terrifying abuse by a real life monster.

    Not only is her father alive, but he's none other than presidential candidate Senator Warren Sherbrooke. Billionaire and confirmed bachelor, Dylan Talbot, is devoted to his family. When his stepfather Warren Sherbrooke receives a letter from a past love telling him they have a daughter together, Dylan is instantly suspicious. In order to keep the media vultures away and protect Warren's political aspirations, Dylan convinces Warren to let him handle the situation. As Callie and Dylan spend time together, they can't resist the feelings that blossom between them. However, when Callie learns the real reason he has been spending time with her their fledgling romance is put in jeopardy and only complete honesty can save it.This is a Contemporary Romance. It contains love scenes. AN EDITED VERSION OF THIS BOOK WAS UPLOADED. HOWEVER, IT IS POSSIBLE THAT SOME READERS PURCHASED THE BOOK PRIOR TO THAT EVENT.

    They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." —Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." —Brad Cleveland, founding partner and former CEO, International Customer Management Institute

    If you find yourself using the same words over and over again making embarrassing mistakes in grammar misspelling and mispronouncing words of average difficulty you may be hurting your chances for success in school or on the job--without even knowing it! If you are not satisfied with what your English says about you, test your problem areas with this popular, remarkably effective handbook. Each of the thirty short chapters zeroes in on a different aspect of grammar, usage, spelling, and pronunciation, with challenging and often amusing exercises to help you monitor your daily progress. Your vital communication skills can improve dramatically, in just fifteen minutes a day, with--30 Days to Better English

    If you can identify what your customers want, need, and can afford--and then give it to them--you will achieve outstanding results.Filled with Brian Tracy's trademark wisdom, this indispensable guide contains 21 powerful ideas you can use to immediately improve your strategic marketing results. You'll discover how to:● Build your customer base● Set yourself apart from the competition● Answer three crucial questions about any new product or service● Use market research and focus groups to fuel better decisions● Fulfill a basic emotional need for buyers● Determine the correct price point for your offerings● Become truly customer-focused● Make the most of your distribution channels● Master the concepts of specialization, differentiation, segmentation, and concentration● Give customers a reason to switch from your competitors● And morePacked with time-tested marketing strategies, this practical and portable book shows you how to overcome the competition, increase sales and profitability, and dominate your market niche.

    These experts offer imaginative ideas, inside knowledge, and a wealth of advice for aspiring artists, along with instructions for a range of inventive looks using specialist techniques-from retro styles and Lady Gaga-inspired designs to underwater makeup and body painting.

    Unlike most style or grammar guides, it focuses on the special needs of legal writers, answering a wide spectrum of questions about grammar and style both rules as well as exceptions. The Redbook also gives detailed, authoritative advice on punctuation, capitalization, spelling, footnotes, and citations, with illustrations in legal context. Designed for law students, law professors, practicing lawyers and judges, the work emphasizes the ways in which legal writing differs from other styles of technical writing. The "how-to" sections deal with editing and proofreading, numbers and symbols, and overall document design.

    His well is deep; he draws from it the best tools from practitioners, the wisdom of experience, and research-based insights. And he never loses sight of the bigger picture: the point of all this is to have more impact in this life we're lucky enough to live." --MICHAEL BUNGAY STANIER, Author of The Coaching Habit "Coaching done well may be the most effective intervention designed for human performance. Jim Knight's work has helped me understand the details of how effective coaching can and should be done." --DR. ATUL GAWANDE, surgeon, public health researcher, and author of The Checklist Manifesto Identify . . . Learn . . . Improve When it comes to improving practice, few professional texts can rival the impact felt by Jim Knight's Instructional Coaching. For hundreds of thousands of educators, Jim bridged the long-standing divide between staff room and classroom offering up a much a more collaborative, respectful, and efficient PD model for achieving instructional excellence. Now, one decade of research and hundreds of in-services later, Jim takes that work a significant step further with The Impact Cycle an all-new instructional coaching cycle to help teachers and, in turn, their students improve in clear, measurable ways. Quintessential Jim, The Impact Cycle comes loaded with every possible tool to help you reach your coaching goals, starting with a comprehensive video program, robust checklists, and a model Instructional Playbook. Quickly, you'll learn how to Interact and dialogue with teachers as partners Guide teachers to identify emotionally compelling, measurable, and student-focused goals Set coaching goals, plan strategies, and monitor progress for optimal impact Use documentary-style video and text-based case studies as models to promote maximum teacher clarity and proactive problem solving Streamline teacher enrollment, data collection, and deep listening Jim writes, "When we grow, improve, and learn, when we strive to become a better version of ourselves, we tap into something deep in ourselves that craves that kind of growth." Read The Impact Cycle and soon you'll discover how you can continually refine your practice to help teachers and students realize their fullest potential. View Jim Knight's Impact Cycle video trailer:

    When Sigmund Freud awakened modern interest in the dream a century ago, his theory of interpretation undermined the potential insights dreams had to offer. For Freud, dreams were little more than fragmented puzzle parts made up of events from our waking lives. Most of us today still live under Freud's far-reaching influence. When we wake up after experiencing a powerful series of images, we too readily explain them away or simply ignore them all together. Whatever emotion or insight the dream evokes slowly fades. But what if Freud was wrong? Unless we challenge his deeply-ingrained assumptions, we will forever lose the gift of our dreams.International bestselling author Rodger Kamenetz believes it is not too late to reclaim the lost power of our nightly visions. Kamenetz's exploration of the world of dreams reopens all the questions scientists and psychologists claimed to have settled long ago. The culmination of decades of research, The History of Last Night's Dream is a riveting intellectual and cultural investigation of dreams and what they have to teach us. We discover how the age-old struggle between what we dream and how we interpret our dreams has shaped Western culture from biblical times to today. Kamenetz introduces us to an eighty-seven-year-old female kabbalist in Jerusalem, a suave Tibetan Buddhist dream teacher in Copenhagen, and a crusty intuitive postman-turned-dream master in northern Vermont. He fearlessly delves into this mysterious inner realm and shows us that dreams are not only intensely meaningful but that they hold essential truths about who we are. In the end, each of us has the choice to embark on this illuminating path to the soul. But one thing is certain: our dreams will never be the same again.

    We've all done them. Whether it's a cup of coffee or a glass of wine, a cigarette or a sleeping pill. But how well do we understand the effects of the drugs we take - legal or illegal?Say Why to Drugs investigates the science behind recreational drugs- debunking common myths and misconceptions, as well as containing the most recent scientific research. Looking at a range of drugs, this book provides a clear understanding of how drugs work and what they're really doing to your mind and body. Along the way you will find out why ketamine is on the WHO's list of essential medicines, why some researchers hope MDMA could treat PTSD, and much more.Enlightening, entertaining, and thought-provoking, Say Why to Drugs is a compelling read that will surprise and educate proponents on both sides of the drugs debate.

    The book presents a unique portrait of this widely admired leader, with Annan’s own view of events tempered and augmented by those of his allies and opponents, defenders and detractors.

    But they’re going to have to put their differences aside to help the Little Light - a wise soul, imbued with insight and curiosity - prepare for its birth on Planet Earth, where it has a great and far-reaching destiny... “A part of the Sun will always shine inside the Little Light, come what may. Life can be full of pain, suffering and strife, but this spark will always remain untouched because it belongs to the source of all life on earth. Nothing and no one can take it away because it is a gift from the father to all his children. It can never be tarnished or spoilt. It exists and will continue to burn bright till the death of the physical body.” In her debut novel The Little Light, Dipa Sanatani takes the reader on a voyage of awakening and discovery, ideal for lovers of mythology, spirituality, folklore and fairy tales. On the eve of its birth, The Little Light finds itself in the topsy-turvy world of the Planet Party, hosted in the Cosmic Womb. Here, anything is possible, and anything could happen… and the Little Light must do all it can to listen, learn, and ready itself for the path which will lead it to its destiny on earth. Along the way the Little Light meets Mercury, who bristles at being constantly overshadowed (literally!) by his father, The Sun, a flamboyant figure who wears a gold ring on every finger and bright yellow loafers. As the rest of the Celestial Beings gather, they have to contend with Havah and Dag, the Guardians of the Lore, who know that the Little Light will soon be a tiny baby in a cold, hard world where it will have to struggle for its survival. Alongside the Little Light, we learn there is more to explore in the heavens and on this earth than anybody could ever imagine possible. Endless lives, perpetual cycles of death and rebirth, infinite possibilities for love, happiness, renewal, enlightenment and wisdom… it’s all out there, waiting to be discovered, and waiting to make a change deep within us all.

    Everyone thinks she’s a nasty piece of work. The schoolchildren call her a thief. But Lorna’s hair is matted, her shoes pinch her feet and school teacher Claire Penny can’t help herself; some kids just need a bit more support, a bit more love, than the rest.As the bond between teacher and pupil grows stronger, Claire sees Lorna’s bruises, and digs to uncover the disturbing tale behind them. Heartbroken, Claire knows she has to act. She must make Lorna safe. Just when Claire thinks she has protected Lorna, a chance encounter brings enigmatic stranger Marianne Cairns into their lives. Marianne seems generous and kind but there is something about her story that doesn’t quite add up. Why does she feel so at home, and why is Lorna suddenly so unsettled?Claire has risked everything to save Lorna. But what can save Claire from the shocking truth?An utterly unputdownable and darkly compelling read that will have fans of The Girl on the Train, The Sister, and Gone Girl absolutely hooked.

    The result is a complete approach to trading that will allow you to trade confidently in a variety of markets and time frames. Written with the serious trader in mind, this reliable resource details a proven approach to analyzing market behavior, identifying profitable trade setups, and executing and managing trades-from entry to exit.Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

    Gain the language skills you want."Practice Makes Perfect: Basic Spanish" is a trusted companion to your Spanish-learning experience. In each bite-sized lesson, author Dorothy Richmond explains one--and only one--grammar concept and illustrates it with many clear examples. The accompanying fun and interesting exercises let you practice, practice, practice what you have learned. Although these lessons are purposely short so you can complete them in twenty minutes or less, you can go at a pace that works for you.This guide/workbook will help you master present tense verb conjugation the "ser" and "estar" verb forms adjectives possessive pronouns sentence structures the contractions "al" and "del" indefinite articles "tener" idioms and moreWhether you are learning on your own or taking a beginning Spanish class, "Practice Makes Perfect: Basic Spanish" will help you build your confidence."