Throughout the shift, the dispatcher is faced with stabbings, robberies, medical calls, fights, and a variety of other calls. There is no telling what the next call will bring. Some of the calls faced by the dispatcher are heinous, some are tragic, and some are a complete waste of time.You will get to see what life is really like for a 911 dispatcher. While some of the details have been modified to protect the identity of those involved, this books was inspired by true and actual calls handled by a 911 dispatcher.Warning: This book contains some adult language and topics.

    This includes further education, adult and community learning, work-based learning, the forces and offender learning and skills. It is easy to read with plenty of practical activities and examples throughout and the content is fully linked to the Teacher Training Standards. Please note: This book has since been updated to reflect the new title of the qualification: The Award in Education and Training.The qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.

    Victory, after all, could come down to choosing between the supposed sleeper and the overrated prospects who won't be able to fool people in the Show like they have down on the farm.    Nearly every major-league team has sought the advice of current or former Prospectus writers, and readers of Baseball Prospectus 2014 will understand what all those fans have been raving about. "If you're a baseball fan and you don't know what BP is, you're working in a mine without one of those helmets with the lights on it."—Keith Olbermann "The first time I saw the PECOTA projections, I realized that someone out there understood." —Jeff Luhnow, General Manager, Houston Astros "For me, every year baseball begins with the big, brilliant, beautiful book you are holding in your hands right now."—Joe PosnanskiBaseball Prospectus 2013 correctly predicted:*Disappointing performances by Albert Pujols, Dan Haren, Michael Bourn, Justin Upton, and Tommy Hanson.*Breakouts by Paul Goldschmidt, Freddie Freeman, Kyle Seager, Matt Moore, Shelby Miller, and Jason Kipnis, as well as bounceback seasons from Jayson Werth and Shin-Soo Choo.*That Max Scherzer would be a Cy Young contender and Michael Wacha ace-in-waiting for the Cardinals.*That Wil Myers would be a middle-of-the-order bat for Tampa Bay and Josh Donaldson would finally win the Rich Harden trade for the A's.*That CC Sabathia's velocity drop could be a problem, but Felix Hernandez's would not be. *That Joaquin Benoit, Kenley Jansen, and Koji Uehara were better bullpen bets than pre-season closer picks Bruce Rondon, Brandon League, and Joel Hanrahan.

    One of the most progressive and imaginative people in British education today he has hitherto kept a low profile. This book accompanies a three part television series to be screened on BBC 2 but differs from it significantly.There is a crisis in the British education system. Year on year GCSE and A Level pupils post better exam results, with more students achieving top grades. Yet business leaders and employers complain bitterly that our schools are not producing people fit for purpose. What we have become is a nation 'Over schooled and under educated'. Far from being locked in an ivory tower, a bastion of privilege, Mr Little has used his time as a teacher and headmaster to get to grips with fundamental questions concerning education. He wants to produce people fit to work in the modern world. How do children absorb information? What kind of people does society need? What is education for? Not only is the author one of the great reforming headmasters of our time but he has planted Academies in the East end of London, founded a state boarding school near Windsor and yet is a passionate advocate of single sex schools.This book is not a text book for colleges of education- it is a book to enlighten the teaching profession and just as much for anxious parents. The book is simply arranged under topics such as authority, expectations, progress, self-confidence, sex, crises and creativity.Tony Little thinks it is time to ask some fundamental questions, and to make brave decisions about how we make our schools and our schoolchildren fit for purpose.

    Packed with powerful, fast-acting techniques – including a novel routine to get any class quiet in 15 seconds or less – this book helps teachers across all age groups connect and succeed with hard-to-reach, reluctant learners.  You’ll d iscover: The simple six-step plan to minimise & deal with classroom behaviour problems How to gain trust & respect from tough, hard-to-reach students How to put an end to power struggles & confrontation How to have students follow your instructions… with no need to repeat yourself The crucial importance of consistency (and how to achieve it) Quick and easy ways to raise engagement and enjoyment in your lessons The ‘Clean Slate’ – a step by step method you can use to ‘start over’ with that particularly difficult group of students who won’t do anything you say. Take Control of the Noisy Class provides hundreds of practical ideas and interventions to end your classroom management struggles & create a thoroughly enjoyable lesson climate for all concerned.

    The only proviso is that each new destination must be to a different country. From Here to Anywhere takes him on a madcap adventure through 16 European nations in just sixteen days. Along the way, he visits a place called Moss in Norway and sees the 'most depressing street in Europe' in Belgium. He wanders through a Syrian refugee camp in Belgrade, crosses a UN-protected border in Cyprus, smashes a bottle of beer in a Hungarian church and drinks some Guinness in Dublin, all the while battling airport queues, cheap coffee and his fellow passengers. Jason Smart is the published author of nine other travel books: The Red Quest Flashpacking through Africa The Balkan Odyssey Temples, Tuk-tuks and Fried Fish Lips Panama City to Rio de Janeiro Bite Size Travel in North America Crowds, Chaos, ColourRapid Fire Europe Meeting the Middle East

    All 144 passengers and six crew members were killed. In the ensuing days, a picture of the flight’s harrowing final moments began to emerge. Shortly after reaching cruise altitude, a 27-year-old first officer named Andreas Lubitz locked the captain out of the cockpit, took control of the plane and deliberately caused its descent. In Fatal Descent, journalist and aviation expert Jeff Wise travels to Lubitz’s hometown in Germany and pieces together a definitive and haunting portrait of the killer and the system he betrayed, revealing in heart-pounding detail how a lifelong super-achiever like Lubitz could have committed such an unthinkable act, what actually happened inside the cockpit, and whether current airline regulations leave us vulnerable to similar attacks in the future.Jeff Wise is a science journalist specializing in aviation and psychology. He is the author of the bestselling Kindle Single The Plane That Wasn’t There, about the disappearance of Malaysian Airlines Flight 370. A licensed pilot of gliders and light airplanes, he also has stick time in powered paragliders, trikes, World War II fighter planes, Soviet jet fighters, gyroplanes, and zeppelins, as well as submarines, tanks, hovercraft, dog sleds, and swamp buggies. A contributing editor at Travel + Leisure magazine, he has written for New York, the New York Times, Time, Businessweek, Esquire, Details, and many others. His Popular Mechanics story on the fate of Air France 447 was named one of the Top 10 Longreads of 2011. His last book was Extreme Fear: The Science of Your Mind in Danger. A native of Massachusetts, he earned his Bachelor of Science degree at Harvard and now lives in New York City with his wife and two sons.Cover design by Kerry Ellis.

    There is a lot of misinformation, speculation, and assumption going around, as well as a lot of bad advice given by people who never did their research. This book comes at it from a neutral perspective, without all the hype, in hopes to dispel some of the myths and rumors about essential oils. The Essential Oil Truth will help you gain a greater understanding of the true nature and beauty of essential oils and their proper use for your everyday life.

    Author Mick Minas goes behind the scenes-- interviewing players, coaches, and front office personnel--to create the first in-depth look at the history of the Clippers.The Curse is filled with drama: the unauthorized relocation of the franchise that led to the NBA filing a multi-million dollar lawsuit against the Clippers, the disruption of the team's first playoff appearance by the Los Angeles riots, the bold but unsuccessful attempt to sign Kobe Bryant at the peak of his career, and the scandal that ultimately resulted in owner Donald Sterling being banned from the NBA for life. Featuring some of basketball's biggest names, including World B. Free, Elgin Baylor, Danny Manning, Doc Rivers, Larry Brown, Dominique Wilkins, Elton Brand, Baron Davis, Blake Griffin, and Chris Paul, The Curse delves into the disasters of the past and the complications of the present. This is the definitive history of the NBA's most dysfunctional franchise.

    "Don’t Waste Your Time Homeschooling: 72 Things I Wish I’d Known" features concrete suggestions to help you: • Discover ways to take your family’s pulse and maintain a peaceful household. • Realize how easy it can be to sidestep the isolation trap. • Find creative ways to maintain your own identity amid a sea of others’ needs. • Learn the one easy habit to help avoid conflict with busy teen drivers. • Explain to others how your children are being properly socialized.

    The authors acknowledge both the structural and sociological issues that contribute to low-performing schools and offer multiple tools and strategies to assess and improve classroom management, increase literacy, establish academic vocabulary, and contribute to a healthier school culture.

    John Branion was found guilty of murdering his wife in their posh Chicago home. After exhausting his appeals, he evaded authorities by fleeing to Africa. He was finally captured in 1983—but his case was far from over. It would take another seven years for Dr. Branion to finally win his freedom—and for those who prosecuted him to admit that he could not have committed the murder, and that they knew it all along.Acclaimed mystery writer Barbara D'Amato was drawn to this story two decades after the murder, as Dr. Branion languished in prison, ill and without hope. Her meticulous research repeatedly led her to one startling conclusion: that it was impossible for Donna Branion's murder to have unfolded the way the police alleged. In this award-winning account, D'Amato deftly explores the intriguing facts of this shocking case—from the tragic blunders made by authorities to Branion's arrest, conviction, and years practicing medicine in Africa as a fugitive from justice. The result is a damning indictment of our criminal system—and the vindication of an innocent man.The Doctor, The Murder, The Mystery by Barbara D'Amato won the Anthony and Agatha Awards for Best True Crime. She is also the author of the highly acclaimed Cat Marsala mysteries, including Hard Case and Hard Christmas. She lives in Chicago.The 1992 Anthony Award for Best True Crime and the 1993 Agatha Award for Nonfiction for The Doctor, the Murder, the Mystery