But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem.Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial.Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.

    On one side, there are increased demands to censor hateful, disrespectful, and bullying expression and to ensure an inclusive and nondiscriminatory learning environment. On the other side are traditional free speech advocates who charge that recent demands for censorship coddle students and threaten free inquiry. In this clear and carefully reasoned book, a university chancellor and a law school dean—both constitutional scholars who teach a course in free speech to undergraduates—argue that campuses must provide supportive learning environments for an increasingly diverse student body but can never restrict the expression of ideas. This book provides the background necessary to understanding the importance of free speech on campus and offers clear prescriptions for what colleges can and can’t do when dealing with free speech controversies.

    They can leave us feeling drained and drowning in depression. Author Sonia Ricotti draws upon her own experiences, as well as those of other high-profile self-help leaders, to help you overcome these difficult situations with ease, and bounce back quicker and higher than you thought possible.Unsinkable is not only inspiring, but it offers clearly written, step-by-step tools, strategies, stories, and exercises that will teach you how to: Powerfully move forward, take action, and create the life you deserve.Transform your way of thinking--and feel better now.Experience inner peace and happiness--no matter what your circumstances.Release your negative past experiences and create a new and exciting present and future.Ricotti gives you direct access to her unique gifts as a world-renowned transformational teacher, including the 20 Lessons to Live By When Life Knocks You Down. Lessons such as: Say Yes! to Change.Let Go of What Was.Within Every Crisis Lies a Golden Opportunity.Have Faith in What Will Be.Recreate Your Reality.

    With this revision, the book's original formatting has been redesigned to complement the eight volumes in The Complete Guide to Godly Play series. Illustrations have also been updated, and the text now better reflects the playful spirit of Godly Play. Up-to-date research in childhood development and instruction has also been incorporated in this comprehensive update.

    The Essential Guide to Rhetoric provides an accessible and balanced overview of the core historical and contemporary theories. It uses concrete, relevant examples and jargon-free language to bring these concepts to life. The guide helps students move from concept to action with discussions of invention, the traditions of trope, argument and speech, among others. This handy guide is an excellent addition to the public speaking class, extending and deepening crucial concepts, and an indispensable supplement to the rhetorical theory class.

    "Don’t Waste Your Time Homeschooling: 72 Things I Wish I’d Known" features concrete suggestions to help you: • Discover ways to take your family’s pulse and maintain a peaceful household. • Realize how easy it can be to sidestep the isolation trap. • Find creative ways to maintain your own identity amid a sea of others’ needs. • Learn the one easy habit to help avoid conflict with busy teen drivers. • Explain to others how your children are being properly socialized.

    Over years of groundbreaking experiments, he has distilled remarkable discoveries significant enough to become the bedrock of a whole new scientific field: social physics. Humans have more in common with bees than we like to admit: We’re social creatures first and foremost. Our most important habits of action—and most basic notions of common sense—are wired into us through our coordination in social groups. Social physics is about idea flow, the way human social networks spread ideas and transform those ideas into behaviors. Thanks to the millions of digital bread crumbs people leave behind via smartphones, GPS devices, and the Internet, the amount of new information we have about human activity is truly profound. Until now, sociologists have depended on limited data sets and surveys that tell us how people say they think and behave, rather than what they actually do. As a result, we’ve been stuck with the same stale social structures—classes, markets—and a focus on individual actors, data snapshots, and steady states. Pentland shows that, in fact, humans respond much more powerfully to social incentives that involve rewarding others and strengthening the ties that bind than incentives that involve only their own economic self-interest. Pentland and his teams have found that they can study patterns of information exchange in a social network without any knowledge of the actual content of the information and predict with stunning accuracy how productive and effective that network is, whether it’s a business or an entire city. We can maximize a group’s collective intelligence to improve performance and use social incentives to create new organizations and guide them through disruptive change in a way that maximizes the good. At every level of interaction, from small groups to large cities, social networks can be tuned to increase exploration and engagement, thus vastly improving idea flow.  Social Physics will change the way we think about how we learn and how our social groups work—and can be made to work better, at every level of society. Pentland leads readers to the edge of the most important revolution in the study of social behavior in a generation, an entirely new way to look at life itself.

    The Book Lust audience is committed to reading, and here is a smart and entertaining tool for picking the best books for kids. Divided into three sections--Easy Books, Middle-Grade Readers, and Young Adult--Nancy Pearl makes wonderful reading connections by theme, setting, voice, and ideas. For horse lovers, she reminds us of the mainstays in the category (Black Beauty, Misty of Chincoteague, etc.) but then in a creative twist connects Mr. Revere and I to the list. In a list called Chapter One, she answers the proverbial question: which chapters books are the most compelling for kids who are now ready to move beyond picture books. And who says picture books aren't deep? Recommended Folk Tales sort out many of life's dilemmas and issues of good and bad; a selection of picture books on Death and Dying introduces this topic with sensitivity; and You've Got a Friend offers up books for early readers that show the complexities and the pleasures of relating to others. Parents, teachers, and librarians are often puzzled by the unending choices for reading material for young people. It starts when the kids are toddler and doesn't end until high-school graduation. What's good, what's trash, what's going to hold their interest? Nancy Pearl, America's favorite librarian, points the way in Book Crush.

    This unique budgetary survival guide will enhance your instructional, technical, and managerial skills not only as the school′s leader but also as the school′s visionary, planning coordinator, and budgeting manager.

    The book has a rich mix of illustrations and anecdotal stories that tells you how you can become an entrepreneur even if you are a student, home-maker or have a full time job and if you are risk-averse.Read this book if you are about to launch your first start-up, or if you’re thinking of doing so.The road-map explained here will:- Tell you how you can realize your dream of being an entrepreneur even if you have a full-time job- Provide you with a widely tested and proven methodology that will dramatically reduce your risk of failure- Help your offering to sell and be profitable before any significant investments are made- Rapidly increase the valuation of your start-up before you take outside funding- Help you create a start-up that YOU would enjoy building — one that’s aligned with your goals in life and leverages your personalstrengths

    Yet the staff who set up and administer these programs often lack skills for the very task that is so critical to the success of their efforts--the planning of the programs themselves. Drawing on the tremendous success of the first edition, Planning Programs for Adult Learners, Second Edition covers the development of adult education programs in clear, specific detail. This popular guide contains information on every area of program planning for adult learners, from understanding the purpose of educational programs to obtaining suitable facilities. Thoroughly expanded and revised, the book contains a wealth of new material and examples, and features new information on incorporating technology into the development and practice of adult education programs. Educators and practitioners alike will find this guide to be an essential tool.

    In this groundbreaking book, Kaufman picks up where Maslow left off, unraveling the mysteries of his unfinished theory, and integrating these ideas with the latest research on attachment, connection, creativity, love, purpose and other building blocks of a life well lived.Kaufman's new hierarchy of needs provides a roadmap for finding purpose and fulfillment--not by striving for money, success, or happiness, but by becoming the best version of ourselves, or what Maslow called self-actualization. While self-actualization is often thought of as a purely individual pursuit, Maslow believed that the full realization of potential requires a merging between self and the world. We don't have to choose either self-development or self-sacrifice, but at the highest level of human potential we show a deep integration of both. Transcend reveals this level of human potential that connects us not only to our highest creative potential, but also to one another.With never-before-published insights and new research findings, along with exercises and opportunities to gain insight into your own unique personality, this empowering book is a manual for self-analysis and nurturing a deeper connection not only with our highest potential but also with the rest of humanity.

    As Specht and Courtney persuasively demonstrate, if social work continues to drift in this direction there is good reason to expect that the profession will be entirely engulfed by psychotherapy within the next twenty years, leaving a huge gap in the provision of social services traditionally filled by social workers. The authors examine the waste of public funds this trend occasions, as social workers educated with public money abandon community service in increasing numbers.

    Today's environment is similarly chaotic, turbulent, and uncertain. On Becoming a Leader has served for nearly fifteen years as a beacon of insight, delving into the qualities that define leadership, the people who exemplify it, and the strategies that anyone can apply to become an effective leader. This new edition features a provocative introduction on the challenges and opportunities facing leaders today, with additional updates and current references throughout.

    From athletes who shout obscenities on national television to surgeons who blast their favorite music while operating, from gang members who kill those who've "dissed" them to mourners who treat funerals casually, we trample over the rights of others in a savage pursuit of individual agendas. We have cashed in etiquette (yes, the "E word") for a generous helping of self-importance, and the exchange is crippling our ability to function as a civil society. In her ground-breaking new book,MISS MANNERS RESCUES CIVILIZATION: From Sexual Harassment, Frivolous Lawsuits, Dissing and Other Lapses in Civility, Judith Martin puts etiquette on the public agenda in response to our nation's cry for a return to civility. A thought-provoking book that calls on etiquette to champion the quest for civil decency, MISS MANNERS RESCUES CIVILIZATION discusses the futility of using the law to correct our ever-increasing list of societal offenses cluttering the courts and declaring new laws has proved to be both costly and ineffective. However, a rebirth of good manners places the privileges and challenges of a civil society back where it belongs in the hands of the individual. This witty, thoughtful, and timely book responds to the public cry for a return to civility and puts etiquette on an equal plane with morality as society's most powerful guiding force.