On Twitter, word can spread faster than wildfire. Companies no longer have the option of ignoring the conversation. Unlike other hot social media spaces, "Twitterville" is dominated by professionals, not students. And despite its size, it still feels like a small town. Twitter allows people to interact much the way they do face-to-face, honestly and authentically. One minute, you re com- plaining about the weather with local friends, the next, you re talking shop with a colleague based halfway across the globe. No matter where you re from or what you do for a living, you will find conversations on Twitter that are valuable. Despite the millions of people joining the site, you ll quickly find the ones who can make a difference to you. Social media writer Shel Israel shares revealing stories of "Twitterville" residents, from CEOs to the student who became the first to report the devastation of the Szechuan earthquake; from visionaries trying to raise money for a cause to citizen journalists who outshine traditional media companies. Israel introduces you to trailblazers such as: . Frank Eliason, who used Twitter to reverse Comcast s blemished customer service reputation . Bill Fergus, who was on the team at Henry Ford Medical Center during the first live tweeted surgery . Scott Monty, social media officer for Ford, who held off a mob of misinformed Ranger fans and averted a PR crisis . Connie Reece, who used Twitter to raise tens of thousands of dollars for cancer patients in need . The Coffee Groundz, a Houston-area coffee shop that uses Twitter to pack the tables (and fight off Starbucks) "Twitterville" features many true stories as dramatic as these. But it also recounts those of ordinary businesspeople who use Twitter to get closer to their customers. And it explains how global neighborhoods will make geography increasingly irrelevant. It even explains why people sometimes really do care what you had for lunch."

    Giving a problem employee a paid day off to think may seem a questionable tactic, but it's a key feature of this book's revolutionary discipline without punishment system.

    The perfect quick reads for vacation lounging or sipping frosty drinks poolside! **Recipes included!** Stories include: One Red Cent (Miranda Vaughn Mysteries) by Ellie Ashe Brunettes Just Wanna Have Fun (Gilda Wright Mysteries) by Diane Bator A Spot of Murder (Cookies & Chance Mysteries) by Catherine Bruns Queenie Baby: On Location (Queenie Baby Mysteries) by Christina A. Burke Done in the Sun by Mary Jo Burke Hard to Control (Hard Targets) by Wendy Byrne Lesson in Fear (Schooled in Murder series) by Tracy D. Comstock Ice Cream Bombes & Stolen Thongs (Poppy Peters Mysteries) by A. Gardner Barbecue & Bad Juju (Culinary Competition Mysteries) by Janel Gradowski A Killing in the Market (Danger Cove Mysteries) by Gin Jones & Elizabeth Ashby Dashed to Death (Misty Newman Mysteries) by Gina LaManna Scout Camp Murder (Merry Wrath Mysteries) by Leslie Langtry Heating Up the Night (Heroes of the Night) by Nicole Leiren Killer Conch Shell (Health Nut Mysteries) by Patrice Lyle The Pen is Mightier (Proverbial Crime Mysteries) by Dane McCaslin Backyard Bar-be-Feud (Working Stiff Mysteries) by Kerri Nelson Mr. Montana by Ellyn Oaksmith Motion for Misfits (Jamie Winters Mysteries) by Kelly Rey Mystic Mojo (Mystic Isle Mysteries) by Sally J. Smith & Jean Steffens Blondes' Night Out (Barb Jackson Mysteries) by Anna Snow Caper at Castle Rock (Amelia Grace Rock 'n' Roll Mysteries) by Anne Marie Stoddard 48 Hours in New York by Stacey Wiedower

    This edition has been updated to account for recent developments in the field such as: The emergence of mixed methods approaches Increased use of internet research More frequent use of methods such as triangulation and focus groups Developments in research ethics Written for anyone undertaking a small-scale research project, either as part of an academic course or as part of their professional development, this book provides: A clear, straightforward introduction to data collection methods and data analysis Explanations of the key decisions researchers need to take, with practical advice on how to make appropriate decisions Essential checklists to guide good practice This book is perfect for the first-time researcher looking for guidance on the issues they should consider and traps they should avoid when embarking on a social research project.

    But the apparently pleasant town is not all it seems. Sylvia falls in love with an older man - but it's her connection to his precocious young daughter and her neighbours' son which will change her life and put them, the library and her job under threat.How does the library alter the young children's lives and how do the children fare as a result of the books Sylvia introduces them to?

    The book and attendant CNN series provide a dramatic way to retell "the greatest story ever told" while introducing a broad audience to the history, the latest controversies, and newest forensic science involved in sorting out facts from the fiction of would-be forgers and deceivers. The book and the show draw on experts from all over the world. Beyond the faithful, the book will also appeal to the skeptical and to curious readers of history and archaeology, while it takes viewers of the primetime TV series deeper into the story.

    The people of Promise are protective of Caroline and five-year-old Maggie. They care. Especially rancher Grady Weston, who's beginning to realize he "more" than cares...Dr. Texas.They call her Dr. Texas. She's Jane Dickinson, a newly graduated physician from California who's working at the Promise clinic-but just for a couple of years. They call "him" Mr. Grouch.Cal Patterson was left at the altar by his out-of-state fiancee, and he's not over it yet. Too bad Jane reminds him so much of the woman he's trying to forget.

    He's ambitious. He's got less than a week to find the heirs to a $22 million estate.Now everyone he sees is trying to kill him.Welcome to the world of Nick Merchant, heir hunter.Nick Merchant is in the business of finding heirs. As payment, the San Francisco-based private investigator gets a percentage of the estate. So when Gerald Jacobs is found dead in a creaky old house in upstate New York, Nick thinks he's about to score the payday of a lifetime. Unfortunately, he's got some pretty stiff competition. Working with his partner -- and former girlfriend -- Alex Moreno, Nick races against the clock, narrowly eluding his rivals, dodging bullets, and unearthing a history a lot of people would rather keep buried.Moving from San Francisco to New York, from Switzerland to Washington, D.C. -- and dozens of points in between -- they struggle to uncover the guilty secret behind a rich man's fortune. But as Nick and Alex close in on the truth, they are about to find out just how deadly this game can get....

    Still reeling from his sudden death, Jo attempts to settle roots where he had been the Chief. However, the new cocky Fire Chief, makes it difficult to stay focused on her goal, just like he has since they were kids. Brian Cavanaugh is doing what he does best, taking command. After the Chief, his only father figure, passes away, he convinces Jo to come back to the department where her family is. While he’s always had his pick of the ladies, he quickly realizes what he’s been missing out on with Jo and what he’s been giving up for his career. Torn between their responsibilities and their attraction for each other, their history ignites a spark that neither can deny. But Brian’s reputation for being a ladies’ man and now becoming her new boss challenges their scorching chemistry. Will he be able to prove to her he’s changed before Jo’s past comes back to haunt them both? **Book contains adult themes, graphic sexual scenes and language. Not recommended for readers under the age of 18**

    Worse, a problematic suggestion with far less likelihood of success may be selected instead. Why would a group dismiss an option that would be more effective? Leadership and communications expert John Daly has a straightforward answer: it wasn't sold to them as well. If the best idea is yours, how can you increase the chances that it gains the support of the group? In Advocacy: Championing Ideas and Influencing Others, Daly explains in full detail how to transform ideas into practice.To be successful, leaders in every type of organization must find practical and action-oriented ways to market their ideas and achieve buy-in from the members of the group. Daly offers a comprehensive action guide that explains how to shape opinion, inspire action, and achieve results. Drawing on current research in the fields of persuasion, power relations, and behavior change, he discusses the complex factors involved in selling an idea—the context of the communication, the type of message being promoted, the nature and interests of the audience, the emotional tenor of the issues at stake, and much more. For the businessperson, politician, or any other member of a group who seeks the satisfaction of having his or her own idea take shape and become reality, this book is an essential guide.

    This is the second edition of the groundbreaking book by Rena Palloff and Keith Pratt and has been completely updated and expanded to include the most current information on effective online course development and delivery. A practical, hands-on guide, this resource is filled with illustrative case studies, vignettes, and examples from a wide variety of successful online courses. The authors offer proven strategies for handling challenges that include: Engaging students in the formation of an online learning community. Establishing a sense of presence online. Maximizing participation. Developing effective courses that include collaboration and reflection. Assessing student performance. Written for faculty in any distance learning environment, this revised edition is based on the authors many years of work in faculty development for online teaching as well as their extensive personal experience as faculty in online distance education. Rena M. Palloff and Keith Pratt share insights designed to guide readers through the steps of online course design and delivery.

    Glaciers follows Isabel through a day in her life in which work with damaged books in the basement of a library, unrequited love for the former soldier who fixes her computer, and dreams of the perfect vintage dress move over a backdrop of deteriorating urban architecture and the imminent loss of the glaciers she knew as a young girl in Alaska.Glaciers unfolds internally, the action shaped by Isabel’s sense of history, memory, and place, recalling the work of writers such as Jean Rhys, Marguerite Duras, and Virginia Woolf. For Isabel, the fleeting moments of one day can reveal an entire life. While she contemplates loss and the intricate fissures it creates in our lives, she accumulates the stories—the remnants—of those around her and she begins to tell her own story.

    It is a much-needed alternative to the commentators who blather on about the perils of the Internet and social media. Tell Everyone is a manifesto on the power of social media and the ways in which it can be harnessed for good.Bringing together journalistic flair and academic rigour, online news pioneer and social media maven Alfred Hermida debunks the idea of Twitter as an echo chamber or Instagram as a place for narcissists. Instead Hermida places our fears about social media in context by showing how we have always been suspicious about new ways to communicate. He takes on the notion of slacktivism to show how individuals come together through social media to push for the common good.Tell Everyone reveals how social media is becoming the planet's nervous system. It highlights how we are using social media to amplify the power of individuals, challenge elites and make decisions, from choosing politicians to doing business to raising money for charity. Tell Everyone is a must-read tour of journalistic blunder, corporate PR fiascos, social movements and revolutions.

    After attending the University of Massachusetts Amherst he joined the Peace Corps and taught in Malawi from 1963 to 1965. He also taught in Uganda at Makerere University and in Singapore at the University of Singapore. Although Theroux has also written travel books in general and about various modes of transport, his name is synonymous with the literature of train travel. Theroux's 1975 best-seller, The Great Railway Bazaar, takes the reader through Asia, while his second book about train travel, The Old Patagonian Express (1979), describes his trip from Boston to the tip of South America. His third contribution to the railway travel genre, Riding the Iron Rooster: By Train Through China, won the Thomas Cook Prize for best literary travel book in 1989. His literary output also includes novels, books for children, short stories, articles, and poetry. His novels include Picture Palace (1978), which won the Whitbread Award and The Mosquito Coast (1981), which won the James Tait Black Memorial Prize. Theroux is a fellow of both the British Royal Society of Literature and the Royal Geographic Society.Steve McCurry (b.1950) launched his career as a photojournalist when, disguised in native garb, he crossed the Pakistan border into Afghanistan over twenty years ago. His remarkable coverage won him the Robert Capa Gold Medal, which is awarded to photographers who exhibit exceptional courage and enterprise. Famous also for his work in Southeast Asia, McCurry's photographs are beautiful, uplifting and affecting. McCurry is a regular contributor to many international journals including National Geographic magazine and is a member of the prestigious agency Magnu

    She keeps careful lists of how to help others in her superhero-themed notebook. And yet, sometimes it feels like she's invisible.All of that changes when a book of fairy tales arrives on her doorstep. Inside, Martha finds a dedication written to her by her best friend - her grandmother Zelda - who died under mysterious circumstances years earlier. When Martha discovers a clue within the book that her grandmother may still be alive, she becomes determined to discover the truth. As she delves deeper into Zelda's past, she unwittingly reveals a family secret that will change her life forever.Filled with Phaedra Patrick's signature charm and vivid characters, The Library of Lost and Found is a heartwarming and poignant tale of how one woman must take control of her destiny to write her own happy ending.