We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    The Major; "Don't mention the war!;" "He's from Barcelona;" Basil the Rat—everyone has a favorite line, moment, or character. In the first biography of the show, Graham McCann holds up to the light each of the unpredictable elements—the demented brilliance of John Cleese, his creative partnership with Connie Booth—that added up to an immortal sitcom, beloved all over the world, even in Barcelona.

    What Dave Barry did for American history in Dave Barry Slept Here and for getting older in Dave Barry Turns Forty, he does for everything else in America! Tupperware ladies, eighties people and leisure-concept salesmen beware: Dave Barry is on the loose and no one is safe!

    A city robbing and killing people since 50BC.The Vizz: an industry in crisis. Baxter Stone, a film maker and television veteran, a lifelong Londoner (who thinks he sees better than others) is having problems in the postbrain, crumbling capital. Swindled by an insurance company, he's in in debt; a Lamborghini is blocking his drive and MI6 is blocking his mobile reception. He hopes to turn it round and get the documentary series that will get him the Big Money. But what do you do if history is your sworn enemy and the whole world conspires against you? Is there any way, you could, for a moment, rule the world justly?Darkly comic, How to Rule The World follows Baxter's battle for truth, justice and classy colour grading as it takes him from the pass of Thermopylae, to the peacocking serial killers of Medieval France, and the war in Syria. A trip from the Garden of Eden to Armageddon, plus reggae.Demonstrating Fischer's inimitable talent for eviscerating social satire, How to the Rule the World is a magnificently funny read to stand alongside his best loved works, the Man Booker shortlisted Under the Frog, The Thought Gang and Don't Read This Book If You're Stupid, all of which Corsair will publish in e-book next year.

    ever wanted to quit your job...?‘I’d Sooner Starve’ is the amazing true story of one man's quest to escape his monotonous nine-to-five existence and open a charming delicatessen and restaurant in a delightful market town.With honesty, humour and breathtaking naïveté, it records his steep learning curve, radical lifestyle change and the immediate revelation that the customer is not always right!Amidst tales of bulimia, public menstruation, endless abuse and hilarious customer encounters, this eye-opening story unveils what happens after you walk into the boss and say: “I quit!”‘I’d Sooner Starve’ is a shockingly comical tale of culinary highs, customer lows and one woman's unhealthy fixation with thigh-warmed Stilton…‘An absolute hoot!’ ~ Anonymous celebrity chef‘This hits the nail on the head so much I can't believe it! So much so, I can't possibly put my name to it!’~ UK chef‘I am delighted that Mark has written this book. Maybe now people will believe me when I tell them the stories!’ ~ Matt, co-ownerI'd Sooner Starve - the book the celebrity chefs were too afraid to endorse!

    Like those other outstanding comics Spike Milligan and Peter Cook he had an innate belief in absurdity as a way of life - his humour and sheer joy in madness for its own sake was as likely to find its outlet on the street as on the stage. The other Pythons often said that just listening to Graham tell them about one of his wild evenings out was fodder for a dozen sketches. He was inventive, fearless, willing to take chances and make stands. Openly gay, capable of outrageous alcohol-fuelled behaviour, Graham Chapman lived an untidy life, and in some respects this book mirrors that. Inside is everything from television scripts and sketches to humorous essays on serious topics, comic flights of fancy that serve no purpose except to elicit a laugh, letters to friends and fellow hellraisers like Keith Moon and Ringo Starr, his behind-the-scenes account of the filming of Life of Brian, his views on fellow Pythons, and much more.

    Here, featuring gloriously pseudo-scientific diagrams and the inimitable writing style that made footballcliches.com a smash hit, they are covered in all their glory.

    Over 15,000 sold! Relive some of the most hilarious moments in television with the SCTV troupe.

    In the seventy years since, his wit (and the occasional ‘gaffe’) has continued to endear him to the nation, as he travelled the world taking his unique and charmingly British sense of humour to its far-flung corners. Hailed as a god by a tribe in Vanuatu, the Prince has had his fair share of brickbats from the media nearer home, but his outspokenness never fails to raise laughs – and eyebrows.From notorious one-liners to less newsworthy witticisms and from plain speaking to blunt indifference, the Prince does what we all wish we could do now and again – forgets polite conversation and says what he thinks. In the year in which the Prince has stepped down from his royal duties, this joyous and timely book celebrates his wry humour and supremely wicked wit.

    The book is full of many personal stories never told or published before. 16-page photo insert.

    With biting wit, bracing satire, and boundless good cheer, Mary Jo-distinguished member of the First Family of Circle Pines, Minnesota; she'll explain-takes you on a poignant, hilarious journey through the world of keepin' on. Dispatched from her Midwestern home state, then New York, Texas, and exotic points beyond, these very personal stories and essays, with illustrations by Len Peralta, reveal a warm, smart, funny writer who can spot the absurdities in what she deals with every day, and make her readers LOL at them. There's nobody else like Mary Jo Pehl. But then, there's nobody else like you, either. Hey, you two should get together! Read this book, and you will, my friend: you will.

    One of Britain's most enduring and famous comedians tells us in his own inimitable style the fascinating and often hilarious story of his life. From disclosures of very painful personal tragedies to extraordinary and outrageously funny anecdotes about the stars he knew, his confessions are blisteringly honest, touching - and often shocking. Crying With Laughter combines heartache with hilarity, sexy showbiz revelations with genuinely moving tales of the hard times, and typically funny jokes with sobering personal reflections, to create a passionate, witty and sparkling account of an extraordinary man's extraordinary life.

    Stories from the Diplomatic Bag

    Symptoms include:*Acute embarrassment at the mere notion of making a fuss;*Extreme awkwardness when faced with any social greeting beyond a brisk handshake;*An unhealthy preoccupation with meteorology.Doctors have also reported several cases of unnecessary apologising, an obsessive interest in correct queuing etiquette and dramatic sighing in the presence of loud teenagers on public transport. If you have experienced any of these symptoms, you may be suffering from VERY BRITISH PROBLEMS. VERY BRITISH PROBLEMS are highly contagious. There is no known cure.Rob Temple's hilarious new book reveals all the ways in which we are a nation of socially awkward but well-meaning oddballs, struggling to make it through every day without apologising to an inanimate object. Take comfort in misfortunes of others. You are not alone.