Book picks similar to
The Little Black Book of Human Resources Management by Barry Wolfe
human-resources
human-resources-management
hr
business
Focus Forward: How to Focus Your Mind to Rid Yourself of Distractions, Maximize Your Time, and Achieve More
Justin Byers - 2014
Each day, it gets progressively more distracting. Just think for a moment. How many times have you checked your phone, your email, your Facebook, and other social networks... within the last hour? The upside of all these distractions has also created a lot of opportunities: More job opportunities, more creative outlets, and more social connectedness. To develop and maintain focus today, you must learn how to find balance in your life. You need the tools that will help you discipline yourself to step away periodically from the buzz and beeps of cell phones, the internet, and social media. You must assess and reassess what you want out of life, and focus on the different actions you can take to achieve those goals that you REALLY strive to achieve. Focus Forward - How to Focus Your Mind to Rid Yourself of Distractions, Maximize Your Time, and Achieve More contains long-term and short-term activities that will help manifest, cultivate, and maintain focus and flow in your daily life. Simple exercises like organization and outlining goals go a long way in helping you get through the day, but in order to achieve an overall sense of focus, you must also assess your passions, your inhibitions, and your fears. Becoming a conscious and concentrated individual means more than having a set plan -- it means having the fluidity to accept change, manage setbacks, and keep moving forward. Get Focus Forward - How to Focus Your Mind to Rid Yourself of Distractions, Maximize Your Time, and Achieve More today and get the tools you need to get yourself focused.
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
Janelle Barlow - 1996
This new edition has been thoroughly revised and updated. There are two brand new chapters on the Internet, a new section entitled Handling Complaints Directed at You and another new section that turns the tables and discusses how the reader can complain effectively. More relevant than ever in today's constantly connected world, when customers can complain instantly, 24/7, and broadcast their dissatisfaction around the world if they choose to, throughout the text has been heavily revised, with a wealth of new examples, tools and strategies.
EQ Applied: The Real-World Guide to Emotional Intelligence
Justin Bariso - 2018
Justin Bariso brings the concept of emotional intelligence up to date and into the real world, combining scientific research with high-profile examples and personal stories. For example, in EQ Applied you'll examine one of the most famous business stories of all time--Steve Jobs's exit and return to Apple--from a completely different angle...and reveal a major lesson in the process.Learn how to control your emotional reactions--and see how a modern day "miracle" brought this ability to life.Discover how to break bad habits and escape "emotional hijacks."See the power of emotional influence in action--illustrated through powerful stories from the FBI's former lead kidnap investigator, a famous singer, and many more.See also how emotional intelligence can be used for evil--and learn how to protect yourself.Making emotions work for you, instead of against you. That's EQ Applied.
Becoming Mindful: Silence Your Negative Thoughts and Emotions To Regain Control of Your Life (How To Relax Guide Book 3)
HowToRelax Blog Team - 2017
Are you stuck in an endless loop of the same negative thoughts and emotions?
If any of the following questions apply to you, you are at the right place for your solution
Your mind is running at full speed, and you can get no sleep?
Are you constantly worried for apparently no reason?
You were happy, and all of a sudden you feel angry for no reason and snap at your loved ones?
Is your mind doing its chitchat all day long and commanding your life?
Welcome to the club. You are not alone. Thanks to our modern society, that got even worse. Too many people are stuck in their mind and are often dominated by negative thoughts and emotions. Am I good enough? Why is this guy at work so mean? Why did he do that? How can I get more money? I hate everything. And when you think the disturbing thoughts and emotions are gone, they will come back to you in the most unpleasant situations, like happily playing with your kids. Fortunately, you can change that. We can train our mind to stop those thoughts and regain control of our life. In the book, we will step you through the process of regaining control of your thoughts and emotions. You will learn:
why our mind behaves like that and what is going wrong.
how you can use your body to change your mind
how your environment can help you in silencing your mind
why drinking tea helps
how Mindfulness will guide you to freedom
how proven meditation techniques will assist you in your journey
Don't stay paralyzed in what feels like your personal hell; join us and learn how to get your freedom. Do Not Hesitate, Buy the Book and Start Now This book is part of the How To Relax Guide Series; a series helping you to find relaxation and a happier life. With each book in the series, we cover one topic and teach you how to learn the methods in a highly actionable manner while leaving the fillers out.
Play or Be Played: What Every Female Should Know About Men, Dating, and Relationships
Tariq Nasheed - 2003
Every woman needs game. Take Oprah, Jada Pinkett-Smith, and Beyoncé Knowles. All three of these women have the one intangible quality that every mack, male or female, must possess: they all have game. In other words, they have intelligence, hustle, and common sense that they apply to every aspect of their lives -- especially in their relationships. Play or Be Played is an instruction manual for women who are tired of being played by men and who want to be players themselves. Though women may not want to play games, the truth is men often do. So women who hope to win in the game of love must first learn the rules. Bestselling author and true mack, Tariq "K-Flex" Nasheed shares: -ways to spot a scrub -what it takes to get with a baller -why men cheat -how men really judge women -the top three mistakes women make in relationships
The Culture Map: Breaking Through the Invisible Boundaries of Global Business
Erin Meyer - 2014
Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd—the result can be, well, sometimes interesting, even funny, but often disastrous.Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.
Pro ASP.NET MVC 3 Framework
Adam Freeman - 2011
It provides a high-productivity programming model that promotes cleaner code architecture, test-driven development, and powerful extensibility, combined with all the benefits of ASP.NET 4-->--> In this third edition, the core model-view-controller (MVC) architectural concepts are not simply explained or discussed in isolation, but are demonstrated in action. You'll work through an extended tutorial to create a working e-commerce web application that combines ASP.NET MVC with the latest C# language features and unit-testing best practices. By gaining this invaluable, practical experience, you'll discover MVC's strengths and weaknesses for yourselfand put your best-learned theory into practice.-->--> The book's authors -->Steve Sanderson--> and -->Adam Freeman--> have both watched the growth of ASP.NET MVC since its first release. Steve is a well-known blogger on the MVC Framework and a member of the Microsoft Web Platform and Tools team. Adam started designing and building web applications 15 years ago and has been responsible for some of the world's largest and most ambitious projects. You can be sure you are in safe hands. -->What you'll learn-->Gain a solid architectural understanding of ASP.NET MVC 3, including basic MVC Explore the entire ASP.NET MVC Framework See how MVC and test-driven development work in action Capitalize on your existing knowledge quickly and easily through comparison of features in classic ASP.NET to those in ASP.NET MVC Learn about the latest security and deployment issues, including those related to IIS 7 -->Who this book is for-->This book is for web developers with a basic knowledge of ASP.NET and C# who want (or need) to start using the new ASP.NET MVC 3 Framework. -->Table of Contents-->Part 1--> 1. The Big Idea--> 2. Getting Ready --> 3. Your First MVC Application--> 4. The MVC Pattern--> 5. Essential Language Features--> 6. Essential Tools for MVC--> 7. SportsStore I A Real Application--> 8. SportsStore II Navigation & Cart--> 9. SportsStore III - Administration-->--> Part 2--> 10. Overview of MVC projects--> 11. URLs, Routing & Areas--> 12. Controllers & Actions--> 13. Filters--> 14. Controller Extensibility--> 15. Views--> 16. Model Templates--> 17. Model Binding--> 18. Model Validation--> 19. Unobtrusive Ajax--> 20. jQuery -->--> Part 3.--> 21. Security --> 22. Authentication & Authorization--> 23. Deployment
HBR Guide to Your Professional Growth
Harvard Business Review - 2019
Managing your career--and the skills you need to be successful--is your responsibility. If you're looking to push yourself to the next level, it can be hard to determine where to start.The HBR Guide to Your Professional Growth will be your coach, transforming your abstract hopes and ideas into a concrete action plan. No matter where you are in your career, this guide will help you:
Assess your current skills--and acquire new ones
Elicit feedback you can use
Set meaningful--and achievable--goals
Make time for learning
Play to your strengths
Identify your next challenge
Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Start-Up Sutra
Rohit Prasad - 2013
Through the true stories of two sets of people who braved the rough road, Startup Sutra presents entrepreneurship in its essence not a checklist to be crossed, but a vision to be realized; an iterative process of near-death experiences and incredible turnarounds that founders of businesses bravely navigate through a combination of chutzpah, sagacity and sheer brazen luck. In bringing to life the daily dramas, the struggles in the trenches, the battles with insatiable inner demons and impossible external odds on the journey to achievement, it enumerates, in wise words, the five qualities that entrepreneurs necessarily possess. For everyone who dares to dream big, this book will change your life.
Everybody Matters: The Extraordinary Power of Caring for Your People Like Family
Bob Chapman - 2015
MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it:"Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them." From the Hardcover edition.
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
John R. DiJulius - 2002
These organizations reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results. By quantifying and examining each phase of the ""Customer Experience Cycle,"" Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to: * Turn customer complaints into positive experiences * Use marketing to go deeper with existing customers * Increase customer and employee retention, and turn bland customer service into truly memorable customer experiences"
Nothing Is Impossible: 7 Steps to Realize Your True Power and Maximize Your Results
Tom Oliver - 2013
In this extraordinary new road map for success, Tom Oliver--a motivational self-made entrepreneur and coach to many of the world's most notable CEOs, philanthropists, and entertainers--shows you how to dramatically alter your life path. Nothing IsImpossible is a proven seven-step whole-brain plananyone can use to improve his or her business, life, and career from the man Deepak Chopra calls anextraordinary leader.Have you ever struggled with success?Have you ever felt that your strengths were left untapped--your true talents unrecognized?Do you have a different plan for yourself from the one others might imagine for you?As Oliver explains, what really distinguishes people who get things done and realize their dreams from those who don't is that they don't allow their self-doubts to stop them--they don't cultivate what the Buddha called the habit of doubt. This book dispels that doubt, freeing you to set and meet the personal and professional goals most people only dream about.Clearly, step by step, with personal anecdotes from some of the world's most influential leaders and his own remarkable life, Oliver presents a practical playbook for anyone who wants to change his or her life and future. It also features comprehensive exercises and abundant resources.Whether you're a business professional, athlete, entrepreneur, artist, or anyone else, after readingand implementing the wisdom of Nothing Is Impossibleyou'll be able to transcend the boundaries of what today's world thinks is possible.
Success Secrets of a Million Dollar Party Girl
Lynn Bardowski - 2012
firms.” – Wall Street Journal/Small Business, March 2012. Lynn Bardowski is one of those exceptional women business owners. Known as the Million $ Party Girl, Lynn is a risk-taking, working Mom, who discovered her inner Visionista when she was least expecting it; overcoming mommy guilt, fear, and failure to become a multimillion-dollar revenue-generating entrepreneur. As a business coach, sales trainer, and national speaker, Lynn has mentored thousands of women entrepreneurs—leading with her heart and teaching how to think BIGGER and manifest abundance. Her 10 Success Secrets, shared with passion and purpose, will give you practical advice to get from here to there. Lynn’s desire for you to be super successful is apparent on every page. Her insightful and down-to-earth storytelling will inspire you to take action and make your dreams come true! Lynn’s vision, “To empower a gazillion women to discover their glow,” was her motivation for sharing the lessons learned over the last twenty-two years as a direct sales entrepreneur. Come and get your glow on! Learn more about Lynn: www.milliondollarpartygirl.com
Beat the Forex Dealer: An Insider's Look Into Trading Today's Foreign Exchange Market
Agustin Silvani - 2008
It is one of egos and money, where millions of dollars are won and lost every day and phones are routinely thrown across hectic trading desks. This palpable excitement has led to the explosion of the retail FX market, which has unfortunately spawned a new breed of authors and gurus more than happy to provide misleading and often downright fraudulent information by promising traders riches while making forex trading 'easy'. Well I'll let you in on a little secret: there is nothing easy about trading currencies. If you don't believe me then stop by Warren Buffet's office and ask him how he could lose $850m betting on the dollar or ask George Soros why his short yen bets cost him $600m not once but twice in 1994. What's wrong with these guys, don't they read FX books? In reality, the average client's trading approach combined with the unscrupulous practices of some brokers make spot FX trading more akin to the games found on the Vegas strip than to anything seen on Wall St. The FX market is littered with the remains of day traders and genius 'systems, ' and to survive in the long-run traders have to realize that they are playing a game where the cards are clearly stacked against them. Have you ever had your stop hit at a price that turned out to be the low/high for the day? Bad luck perhaps? Maybe. What if it happens more than once? Do you ever feel like the market is out to get you? Well guess what, in this Zero Sum game it absolutely is. Covering the day-to-day mechanics of the FX market and the unsavoury dealings going on, Beat the Forex Dealer offers traders the market-proven trading techniques needed to side-step dealer traps and develop winning trading methods. Learn from an industry insider the truth behind dirty dealer practices including: stop-hunting, price shading, trading against clients and 'no dealing desk' realities. Detailing the dealer-inspired trading techniques developed by MIGFX Inc, consistently ranked among the world's leading currency trading firms, the book helps turn average traders into winning traders; and in a market with a 90% loss rate winning traders are in fact quite rare! More than just a simple manual, Beat the Forex Dealer brings to life the excitement of the FX market by delivering insights into some of the greatest trading triumphs and highlighting legendary disasters; all written in an easy to read style. Make no mistake about it there is a lot of money to be made in currency trading, you just have to know where to look. Sidestepping simple dealer traps is one way of improving your daily p&l, but it is surely not the only one. Successful trading comes down to taking care of the details, which means skipping the theoretical stuff and providing only up-to-date, real-life examples while sharing the FX trading tips that have proved so profitable over the years. By stripping away the theory and getting down to the core of trading, you too will find yourself on the way to beating the forex dealer!
Power Hour: How to Focus on Your Goals and Create a Life You Love
Adrienne Herbert - 2020
We all have an hour to dedicate to ourselves and our dreams, whether we think we do or not.Power Hour will show you how to harness the first hour of your day in order to achieve your goals - whether those are writing a book, getting fit or pursuing your passion - before the rest of the world wakes up and starts competing for your attention. From the importance of developing a growth mindset to creating powerful habits and the significance of daily movement, it will help you reclaim your time and unlock your full potential. Most importantly, it will make you realise that there is no better time than now to make a change and create a life you love.Stop waiting for the right time, or for more time. Start with just one hour today.