In this book I have set out prove that statement is completely untrue and in fact with customers like these then maybe the opposite could be said. So sit back, grab your self a drink perhaps an alcoholic one if you feel that way inclined and enjoy some of the strangest, ridiculous and most outrageous complaints and statements from all walks of life. The second volume is out now and is much longer and in my opinion even better than the first, though i would say that.

    Mostly from the USA and UK, they bring into sharp focus the extent of the abuse of our critical life-saving services.With cartoons to depict calls and hyperlinks to take the reader to the original audio (some of them released in the public domain by the police and ambulance services in order to show the world how badly a minority of individuals will misuse valuable resources), this book promises to amuse and shock every right-minded person who understands what these services are here for.The author and illustrator are professional front line paramedics, so they know a thing or two about the subject; and from calls to the police for directions to 999 rants about the lack of buses, they have experienced their fair share of such stupidity.You won't believe some of the calls that have been made in the name of personal crisis. You simply won't believe what some people think is an emergency!

    The British games industry would go on to create such hits as Tomb Raider and Grand Theft Auto, our innovation and imagination the envy of the world, our programmers the most sought after talent in the fastest growing entertainment medium in history.And it all started here.Welcome to the Speccy Nation.Join veteran games journalist and author Dan Whitehead on a journey through fifty games that helped to define the golden age of British gaming. From the timeless classics to unlikely cult favourites, and even the games so eccentric they could only have come from Britain in the 1980s.Part nostalgic look at the past, and part critical eye on the present and future, Speccy Nation is essential reading for all retro gaming enthusiasts.Includes a foreword by Your Sinclair's Phil "Snouty" South.

    It also contains material from the BBC archives and reveals how the show was rejected when it was first offered to the BBC, how David Jason nearly missed out on the starring role and the tragedy of the death of one of its stars during filming.Steve Clark was the only author on set for the filming of Only Fools and Horses, spin-off The Green Green Grass and prequel Rock & Chips and his book gives a fascinating and unique insight into this legendary series. Dragon's Den star Theo Paphitis a long-time fan of the series - has written a foreword to the book, which also includes rare photographs and other exclusive material.

    It premiered 37 years ago, in 1973, and, after 31 series it finally came to an end last year – even though all its original protagonists – Compo, Foggy, even Nora Batty – are now dead. Remarkably, for a series of such longevity and international appeal, it is all about elderly people, has little action or plot, and is set and filmed in and around the small Yorkshire town of Holmfirth. Now, Andrew Vine, the deputy editor of Yorkshire’s daily newspaper, has written the definitive history of this television phenomenon. It covers the show’s inauspicious beginnings, with low ratings, its endless reinvention as participants like Bill Owen, Michael Bates, Brian Wilde and Kathy Staff retired or died, the appearance of a string of guest stars from John Cleese and Norman Wisdom to Thora Hird and Russ Abbott (both of whom soon found themselves fixtures in the cast), and the ingenious plot contrivances as the protagonists became too old and frail to attempt any of the slapstick stunts with runaway prams – indeed any outdoor action. Holmfirth is now a year-round tourist attraction, and endless repeats and new DVD box sets will ensure a readership for this book for years to come.

    Frank Sinatra's mother was a convicted felon. Bugs Bunny was born in Brooklyn. The average American home contains $90 in loose change. It is illegal to use the American flag in advertising.And there's no good reason to also discover...Which game show host previously worked as a garbageman. Which day of week is the most popular to rob a bank. Which millionaire loaned his kidnapped grandson ransom money at 4 percent interest. Which country once had a dog for a king.

    In a career spanning forty years, Barry has worked alongside the greatest producers and performers in show business: Tommy Cooper, Humphrey Lyttelton, Morecambe and Wise, Willie Rushton, Peter Cook, Kenny Everett, Rory Bremner to name but a few - this book is a veritable Who's Who of comedy.From humble beginnings at the Windmill Theatre and Expresso Bongo, to The Frost Report, Call My Bluff and I'm Sorry I haven't a Clue, Barry recalls the good, the bad, and the downright ugly in his own inimitable style.'Barry Cryer ...an anecdote jukebox whose whole life is basically one big chatshow.'Guardian

    The Major; "Don't mention the war!;" "He's from Barcelona;" Basil the Rat—everyone has a favorite line, moment, or character. In the first biography of the show, Graham McCann holds up to the light each of the unpredictable elements—the demented brilliance of John Cleese, his creative partnership with Connie Booth—that added up to an immortal sitcom, beloved all over the world, even in Barcelona.

    Completely original material by the show's writers references events in the show as well as giving character backstory and brand new stories about Will, Simon, Jay, and Neil. Readers should expect lots of rude words, lots of photos, and lots of pissing themselves laughing.

    The right way, the wrong way and the Top Gear way. Although, on reflection, that's usually just the wrong way, but faster and with more shouting. Anyway, the good news is that this third way of doing things can be applied to almost anything, and that includes motoring in general. All you need is the right guidance, which is where the brand new Top Gear Alternative Highway Code comes in. Top Gear's Altnernative Highway Code will show you how to bring the ambitious but rubbish philosophies of the world's most popular TV programme to your driving, containing advice on general motoring, as well as specific tips on how to deal with common eventualities like a rapidly sinking amphibious camper van, a caravan airship that's just crashed into a small bush, or a stupid home-made limousine that's snapped in half while transporting a top celebrity to an awards ceremony.Road users should not leave home without it.

    From Hit Stix to Hungry, Hungry Hippos, My Little Pony to My Buddy, this book has all the toys and games that made the '80s one of the gnarliest decades of the century. Packed with colorful photographs and illustrations and written in an entertaining, irreverent style, Just Can't Get Enough is filled with personal anecdotes, funny facts, and random trivia, along with special features like the Redonkulous Meter, which measures how beyond ridiculous each product truly was. Hilarious and original, this book is a must-have for anyone who ever snuggled with their Care Bear, staged epic battles between He-Man and Skeletor, played with their Lite-Brite for hours, or all of the above.

    This hilarious and informative book is designed for anyone who is sci-curious and wants to know more about the world around them, especially the elements of everyday science that other books ignore.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    This is a collection of original essays that can not be found anywhere else. Each volume is different and you never know what you'll find. They are an assortment of Jen's childhood memories, stories about her family, and rants about everything that make her punchy all told with her usual snarky take. Volume Three of this series includes 3 NEVER BEFORE SEEN essays: HEY DICK, WOULD YOU SEND YOUR MOM THAT PICTURE? LAURA INGALLS WILDER NEVER HAD A SIGNATURE LIPSMACKER FLAVOR MISSED MOM CONNECTION

    We also write books and newspaper columns; run a thriving website, a Facebook page, a Twitter feed; and produce an iPhone App and a sister Radio 4 programme. At the core of what we do is the astonishing fact - painstakingly researched and distilled to a brilliant and shocking clarity. In Einstein's words: 'Everything should be as simple as possible, but not simpler.' Did you know that: cows moo in regional accents; the entire internet weighs less than a grain of sand; the dialling code from Britain to Russia is 007; potatoes have more chromosomes than human beings; the London Underground has made more money from its famous map than it has from running trains; Tintin is called Tantan in Japanese because TinTin is pronounced 'Chin chin' and means penis; the water in the mouth of a blue whale weighs more than its body; Scotland has twice as many pandas as Conservative MPs; Saddam's bunker was designed by the grandson of the woman who built Hitler's bunker; Under the Wildlife and Countryside Act of 1981, it is explicitly illegal in Britain to use a machinegun to kill a hedgehog. 1,227 QI Facts To Blow Your Socks Off will make you look at the universe (and your socks) in an alarming new way.