We opened for business at 5 p.m. and already there was a queue of hungry customers on the cobbled street of London's East End. In 1950s and 60s Bermondsey, the fish-and-chip shop was at the centre of the community. And at the heart of the chippy itself was 'Hooray' Hilda Kemp, a spirited matriarch who dispensed fish suppers and an abundance of sympathy to a now-vanished world of East Enders. For 'Hooray' Hilda knew all to well what it was like to feel real, aching hunger. Growing up in the slums of 1920s south-east London, the daughter of a violent alcoholic who drank away his wages rather than put food on the table, she could spot when a customer was in need and would sneak them an extra big portion of chips, on the house. As Hilda works in the chippy six days a week - cutting the potatoes and frying the fish, yesterday's rag becoming today's dinner plate - she hears all the gossip from the close-knit community. There are rumours that the gang wars are hotting up: the Richardsons and the Krays are playing out their fights across south-east London. And the industrial strike is carrying on for a painfully long time for the mothers with many mouths to feed. At home, Hilda's children are latchkey kids, letting themselves in from school and helping themselves to whatever is in the larder until she gets in from her long, hard day at work. Despite tragedy striking her family, Hilda never complained of the loss of her daughter at a tragically young age, nor the tough upbringing she narrowly escaped. With a cast of colourful characters - dirty ragamuffins, struggling housewives, rough-diamond gang members - 'Hooray' Hilda's story is one of grit, romance, nostalgia and British endurance. Told to her granddaughter Cathryn, this memoir is the uplifting sequel to 'WE AIN'T GOT NO DRINK, PA' and is a testament to a woman who lived life to the full, who enjoyed laughter and loved fiercely - even though her heart was broken many times over.

    

    Pills’ Pharmacy Hub comes a book about some of the wildest customers that pharmacists have dealt with in retail pharmacy. Journey into the world of retail pharmacy with 80 hilarious short stories: a world where people are not that bright but always think they are right, and where the word patience doesn’t exist. A world with druggies coming up with some not-so-clever schemes to get their fix. A world where people think throwing ice cream in your face is an acceptable way to get your attention. A world with a new twist at every turn--just when you think you’ve seen everything, someone always finds a way to surprise you.

    Cathy's worst fears had been realised...Through a Mother’s Tears is the poignant and heartbreaking story of how Cathy lost not only Kirsty, her youngest daughter, but Kirsty’s big sister Hayley, who died of heartbreak when the agony of her baby sister’s loss became too much to bear.

    This practical guide will save time and effort, helping you identify the vital parts of a project and communicate those parts and duties to other team members.

    You don't even have to be able to draw. Just put the child before the chart.Marjorie Martinelli and Kristine Mraz Listen to an interview with Marjorie and Kristi, the Chartchums, on Education Talk Radio.Commercially available charts leave you hanging? Want the secret to jump-off-the-wall charts that stick with kids? Trust Smarter Charts.Did you ever want to know:What do great charts look like? How many is too many? Where are the best places for them in my classroom? How long do I keep them? How do I know if they are working? Then you'll want to meet Marjorie Martinelli and Kristine Mraz, the Chartchums. They struggled with the same questions, and Smarter Charts shares not only the answers, but the best practices they've discovered as well. Amp up the power of your charts with tips on design and language, instructional use, and self-assessment. Even better, discover surprising strategies that deepen engagement, strengthen retention, and heighten independence-all by involving students in chart making.Packed with full-color sample charts from real classrooms, Smarter Charts shares simple, brain-based strategies proven to make your classroom an even more active, effective space for literacy instruction and classroom management.

    First implemented by financial advisors at Merrill Lynch--under the leadership of author Rob Knapp--it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

    His beautifully written meditations on the passion and the cross invites you to a new understanding of redemption and offers insight into the meaning of your own loss and suffering. Take a journey into the deeper meaning of pain with guidance from a trusted spiritual advisor.The audio edition of this book can be downloaded via Audible.

    

    In 1988 Frank Zappa toured with a twelve-piece band that had rehearsed for months, learned a repertoire of over 100 songs and played an entirely different set each night. It is why, in Zappa's own words, it was -the best band you never heard in your life- - a reference to East Coast American audiences who never got the chance to see this particular touring ensemble. Zappa appointed bass player Scott Thunes to rehearse the group in his absence. In carrying out this role, Thunes was apparently abrasive, blunt and rude to the other members and two factions quickly developed: Thunes and stunt guitarist Mike Keneally on the one side; the remaining nine band members on the other. The atmosphere deteriorated as the tour progressed through America and on to Europe. Before leaving Europe, Zappa told the band that there were ten more weeks of concerts booked in the USA and asked them: -If Scott's in the band, will you do the tour?- With the exception of Keneally, they all said -no-. Rather than replace Thunes, Zappa cancelled almost three months of concerts and never toured again - claiming to have lost $400,000 in the process. 'Zappa The Hard Way' documents that tour. If you think touring can be fun, think again! Yes there were groupies and the usual paraphernalia associated with rock 'n' roll, but there was also bitterness and skulduggery on a scale that no one could imagine. Author Andrew Greenaway has interviewed the surviving band members and others associated with the tour to unravel the goings on behind the scenes that drove Zappa to call a halt to proceedings, despite the huge personal financial losses. This paperback edition includes a foreword by Zappa's sister Candy, and an afterword by Pauline Butcher, Zappa's former secretary and author of 'Freak Out! My Life With Frank Zappa', 'Zappa The Hard Way' might just be the best book you've never read in your life!

    Veteran educator Allen Mendler organizes the discussion around four core challenges:Managing difficult students.Working with unappreciative and irritating adults.Making the best of an imperfect environment.Finding time to take top-notch care of yourself.When Teaching Gets Tough is there when you need help to reclaim and sustain your energy and enthusiasm for teaching. Written with a deep understanding of the issues that teachers face every day, the book also includes sections for administrators who want to help teachers stay at the top of their game.

    His success and good fortune at such a young age was a remarkable accomplishment for someone from a small Central California farm town. Everything was coming together for Axel until a devastating tragedy beset his hometown. Axel’s perfect life was thrown into turmoil, exposing the moral compromises that he had made to achieve success. In his struggle to put the pieces of his life back together, he discovered his true purpose. From the depths of tragedy, Axel embarked on a quest to revitalize his people and restore the American Nation.

    In Lovely Things in Ugly Places, he invites us to come with him as he revisits the moments in his ministry (some incredible, some hilarious, and some tragic), that shaped him most substantially. Known for his bold and fearless proclamation of the Gospel, Montgomery writes with vulnerability and transparency, beckoning the Body of Christ into a radical lifestyle of love. He challenges his readers to lay down the labels we use to identify people, and to see them (and ourselves) as God does, reminding us that if we are willing to look, we too will find Lovely Things in Ugly Places.

    This text teaches students to be a better consumer of research results, understand how the research enterprise works, and prepares them to conduct small research projects. Upon completing this text, students will be aware of what research can and cannot do, and why properly conducted research is important. Using clear, accessible language and examples from real research, this discusses both qualitative and quantitative approaches to social research, emphasizing the benefits of combining various approaches. Briefer, paperback text, adapted from Neuman's Social Research Methods, Sixth Edition.

    Would you believe the one about the man who got stuck with half a paintbrush in a delicate area? The medical ethics of a woman using the hospital like a babysitting service? The day when two surgeons almost came to blows after a squabble over theatre space? After reading this brilliantly realised medical nonfiction collection of short stories you will no longer doubt the strange and sometimes tragic circumstances doctors face in medical diagnosis and treatment. From humourous stories about misbehaving patients to short biographies to moving medical stories with tragic ends, Dr Jay weaves a tale of over thirty years’ experience and relates some of the most interesting medical diagnosis and treatment of patients from his career. His narrative voice is rich and compelling and each of the patients’ short biographies is treated with the solid medical ethics we have come to expect from our doctors. Forthright and entertaining, this medical nonfiction collection of short stories comes directly from the horse’s mouth and includes humourous stories as well as short biographies that reveal some of the least pleasant aspects of life as a Surgeon.