The second addition to the Clients From Hell series taps freelance veterans for even more material. Interviews, resources, and particularly poignant tales of client insanity are all included alongside the fan-favourite anecdotes of freelancing dysfunction.For the first time, Clients From Hell takes a step back from finger-pointing and clever name-calling to inform the audience of how to make it as a creative professional. Step one: buy this book. Step two: take heed of these cautionary tales. Step three: we haven't thought of a step three yet. We'll worry about that when revisions come around.Anyone who has ever worked with clients may find these tales frighteningly familiar. New freelancers may think twice about their chosen profession - or at least find relief in the fact that they're not alone in absurd client interactions.And the rest of you? You can just laugh and enjoy your day job.

    Demetri's first literary foray features longer-form essays and conceptual pieces (such as Protagonists' Hospital, a melodrama about the clinic doctors who treat only the flesh wounds and minor head scratches of Hollywood action heroes), as well as his trademark charts, doodles, drawings, one-liners, and lists (i.e., the world views of optimists, pessimists and contortionists), Martin's material is varied, but his unique voice and brilliant mind will keep readers in stitches from beginning to end.

    He tackled rants in his first book, and now he tells his best stories and debuts some never-before-heard tales as well. Organized by the myriad "dumps" Carolla called home — through the flophouse apartments he rented in his twenties, up to the homes he personally renovated after achieving success in Hollywood — the anecdotes here follow Adam's journey and the hilarious pitfalls along the way. Adam Carolla started broke and blue collar and has now been on the Hollywood scene for over fifteen years, yet he never lost his underdog demeanor. He's still connected to the working class guy he once was, and delivers a raw and edgy, fish-out-of-water take on the world he lives in (but mostly disagrees with), telling all the stories, no matter who he offends — family, friends or the famous.

    But now it's under threat, and we need to save it.In this timely and provocative book, Stuart Maconie tells Britain’s Welfare State story through his own history of growing up as a northern working class boy. What was so bad about properly funded hospitals, decent working conditions and affordable houses? And what was so wrong about student grants, free eye tests and council houses? And where did it all go so wrong? Stuart looks toward Britain’s future, making an emotional case for believing in more than profit and loss; and championing a just, fairer society.

    Perhaps the oddest quirk of Britain's railway network is also one of its least well known: around 150 of the nation's stations are request stops. Take an unassuming station like Shippea Hill in Cambridgeshire - the scene of a fatal accident involving thousands of carrots. Or Talsarnau in Wales, which experienced a tsunami. Tiny Stations is the story of the author's journey from the far west of Cornwall to the far north of Scotland, visiting around 40 of the most interesting of these little used and ill-regarded stations. Often a pen-stroke away from closure - kept alive by political expediency, labyrinthine bureaucracy or sheer whimsy - these half-abandoned stops afford a fascinating glimpse of a Britain that has all but disappeared from view. There are stations built to serve once thriving industries - copper mines, smelting works, cotton mills, and china clay quarries where the first trains were pulled by horses; stations erected for the sole convenience of stately home and castle owners through whose land the new iron road cut an unwelcome swathe; stations created for Victorian day-tripping attractions; a station built for a cavalry barracks whose last horse has long since bolted; and many more. Dixe Wills will leave you in no doubt that there's more to tiny stations than you might think.

    George Saunders's first foray into nonfiction is composed of essays on literature, travel, and politics. At the core of this unique collection are Saunders's travel essays based on his trips to seek out the mysteries of the "Buddha Boy" of Nepal; to attempt to indulge in the extravagant pleasures of Dubai; and to join the exploits of the minutemen at the Mexican border. Saunders expertly navigates the works of Mark Twain, Kurt Vonnegut, and Esther Forbes, and leads the reader across the rocky political landscape of modern America. Emblazoned with his trademark wit and singular vision, Saunders's endeavor into the art of the essay is testament to his exceptional range and ability as a writer and thinker.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    Apple products, indie music, food co-ops, and vintage T-shirts make them weak in the knees. They believe they’re unique, yet somehow they’re all exactly the same, talking about how they “get” Sarah Silverman’s “subversive” comedy and Wes Anderson’s “droll” films. They’re also down with diversity and up on all the best microbrews, breakfast spots, foreign cinema, and authentic sushi. They’re organic, ironic, and do not own TVs. You know who they are: They’re white people. And they’re here, and you’re gonna have to deal. Fortunately, here’s a book that investigates, explains, and offers advice for finding social success with the Caucasian persuasion. So kick back on your IKEA couch and lose yourself in the ultimate guide to the unbearable whiteness of being.

    Drawing on personal anecdotes, meeting, off-the record conversations with Benazir Bhutto, and the emails that he exchanged with her just before her death, Amir Mir, one of Pakistan's leading investigative journalist, brings us a carefully documented reconstruction of the assassination that rocked the world.

    Now with twice the number of stories of stupidity coming to the hospital, emergency room and operating room. DR Payne has been taking care of patients for over 18 years in places from Alaska to the American South and she has seen her share of Stupid. Feel a little less stupid today after you read this book. Sections include: Stupid in Action Stupid in Word Stupid in Thought Stupid Baby Names Notable Tattoos A Final Thought

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

     All the best,Kerry and Kurtanp.s. Kurtan wants to make it clear that although this newsletter is in book format it does not make him any of the following:Book WormBook bummerBoffinNerd alertThe lion, the witch and the book wormp.p.s If you don't buy this newsletter that's fine, but we are getting a percent of the profits to donate to the Kerry Mucklowe eating fund, so if you don't buy it I'll basically starve. Which is fine if your conscience can deal with that utter headf***.

    It is here that Laxman's sense of parodyand satire find some of their finest expressions. A selection of these rare and masterly cartoons which comment caustically on our social and political character were togethter in the first volume of "laugh with Laxman", and proved to be immensly popular. This is the second volume in the series replete with timeless gems that continue to amuse.

    Returning to the USA, he pursued even more intense study, becoming a live in apprentice to a Japanese Jujutsu and Aikido master. This is a recollection of a life changing journey, the lessons learned by living in a dojo, and his introduction to the art of Brazilian Jiu Jitsu.

    This hilarious and informative book is designed for anyone who is sci-curious and wants to know more about the world around them, especially the elements of everyday science that other books ignore.