The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into a company with over sixteen hundred stores worldwide and a new one opening every single business day. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything... from our tastes to our language to the face of Main Street" (Fortune).

    Morale had deteriorated, competition was more intense, and technology was changing faster than at any time in the company's history. "I knew there was nothing to be gained from arguing over the past," Iger writes. "The only thing that mattered was the future, and I believed I had a clear idea of the direction Disney needed to go." It came down to three clear ideas: 1) Create the highest quality content Disney could produce. 2) Embrace and adopt technology instead of fighting it. And 3) Think bigger--think global--and turn Disney into a stronger brand in international markets.Twelve years later, Disney is the largest, most respected media company in the world counting Pixar, Marvel, Lucasfilm and 21st Century Fox among its properties. Its value is nearly five times what it was when Iger took over, and Iger is recognized as one of the most innovative and successful CEOs of our time.Now, he's sharing the lessons he's learned while running Disney and leading its 200,000 employees--taking big risks in the face of historic disruption; learning to inspire the people who work for you; leading with fairness and communicating principles clearly. This book is about the relentless curiosity that has driven Iger for forty-five years, since the day he started as a studio supervisor at ABC. It's also about thoughtfulness and respect, and a decency-over-dollars approach that has become the bedrock of every project and partnership Iger pursues, from a deep friendship with Steve Jobs in his final years to an abiding love of the evolving Star Wars myth."Over the past fourteen years, I think I've learned so much about what real leadership is," Iger writes. "But I couldn't have articulated all of this until I lived it. You can't fake it--and that's one of the key lessons in this book."Librarian Note: This is an Advance Reader Copy issued with ISBN 9780399592096. That ISBN has been moved to the final published copy, found here

    By night he spent it as fast as he could, on drugs, sex, and international globe-trotting. From the binge that sank a 170-foot motor yacht and ran up a $700,000 hotel tab, to the wife and kids waiting at home, and the fast-talking, hard-partying young stockbrokers who called him king and did his bidding, here, in his own inimitable words, is the story of the ill-fated genius they called . . .THE WOLF OF WALL STREETIn the 1990s Jordan Belfort, former kingpin of the notorious investment firm Stratton Oakmont, became one of the most infamous names in American finance: a brilliant, conniving stock-chopper who led his merry mob on a wild ride out of the canyons of Wall Street and into a massive office on Long Island. Now, in this astounding and hilarious tell-all autobiography, Belfort narrates a story of greed, power, and excess that no one could invent.Reputedly the prototype for the film Boiler Room, Stratton Oakmont turned microcap investing into a wickedly lucrative game as Belfort’s hyped-up, coked-out brokers browbeat clients into stock buys that were guaranteed to earn obscene profits—for the house. But an insatiable appetite for debauchery, questionable tactics, and a fateful partnership with a breakout shoe designer named Steve Madden would land Belfort on both sides of the law and into a harrowing darkness all his own.From the stormy relationship Belfort shared with his model-wife as they ran a madcap household that included two young children, a full-time staff of twenty-two, a pair of bodyguards, and hidden cameras everywhere—even as the SEC and FBI zeroed in on them—to the unbridled hedonism of his office life, here is the extraordinary story of an ordinary guy who went from hustling Italian ices at sixteen to making hundreds of millions. Until it all came crashing down . . .

    Then, on the ocean surface, a face appeared. It was that of a young lieutenant, the plane's bombardier, who was struggling to a life raft and pulling himself aboard. So began one of the most extraordinary odysseys of the Second World War.The lieutenant’s name was Louis Zamperini. In boyhood, he'd been a cunning and incorrigible delinquent, breaking into houses, brawling, and fleeing his home to ride the rails. As a teenager, he had channeled his defiance into running, discovering a prodigious talent that had carried him to the Berlin Olympics and within sight of the four-minute mile. But when war had come, the athlete had become an airman, embarking on a journey that led to his doomed flight, a tiny raft, and a drift into the unknown.Ahead of Zamperini lay thousands of miles of open ocean, leaping sharks, a foundering raft, thirst and starvation, enemy aircraft, and, beyond, a trial even greater. Driven to the limits of endurance, Zamperini would answer desperation with ingenuity; suffering with hope, resolve, and humor; brutality with rebellion. His fate, whether triumph or tragedy, would be suspended on the fraying wire of his will.

    This edition includes letters and reports contributed by her teacher, Anne Sullivan, and the editor, John Albert Macy.Not only does her story demonstrate the challenges of becoming educated after losing her sight and hearing as a small child, but also a peek into the history of the world for a Deafblind person in the late nineteenth and early twentieth centuries. It depicts a young woman with an irrepressible determination to prove that she has the capacity to live a meaningful life beyond society's vision of her boundaries. Her wisdom and keen observations defy her age. Through her words, we see how much and how little life has changed since 1900; all of it from the perspective of one whose physical restraints most of us cannot truly comprehend.The supplemental information provides the additional context of the hurdles Helen Keller overcame to reach her accomplishments in life.

    Two years later, while visiting her father in Jordan, she was casually introduced on the airport runway to King Hussein. Widely admired in the Arab world as a voice of moderation, and for his direct lineage to the prophet Muhammad, Hussein would soon become the world's most eligible bachelor after the tragic death of his wife. The next time they met, Hussein would fall headlong in love with the athletic, outspoken daughter of his longtime friend. After a whirlwind, secret courtship Lisa Halaby became Noor Al Hussein, Queen of Jordan.With eloquence and candor, Queen Noor speaks of the obstacles she faced as a naive young bride in the royal court, of rebelling against the smothering embrace of security guards and palace life, and of her own successful struggle to create a working role as a humanitarian activist In a court that simply expected Noor to keep her husband happy. As she gradually took on the mantle of a queen, Noor's joys and challenges grew. After a heartbreaking miscarriage, she gave birth to four children. Meshing the demands of motherhood with the commitments of her position often proved difficult, but she tried to keep her young children by her side, even while flying the world with her husband in his relentless quest for peace. This mission would reap satisfying rewards, including greater Arab unity and a peace treaty with Israel, and suffer such terrible setbacks as the Gulf War and the assassination of Prime Minister Rabin.Leap of Faith is a remarkable document. It is the story of a young American woman who became wife and partner to an Arab monarch. It provides a compelling portrait of the late King Hussein and his lifelong effort to bring peace to his wartorn region, and an insider's view of the growing gulf between the United States and the Arab nations. It is also the refreshingly candid story of a mother coming to terms with the demands the king's role as a world statesman placed on her family's private life. But most of all it is a love storythe intimate account of a woman who lost her heart to a king, and to his people.

    By the age of thirteen, he is banished to a Florida tennis camp that feels like a prison camp. Lonely, scared, a ninth-grade dropout, he rebels in ways that will soon make him a 1980s icon. He dyes his hair, pierces his ears, dresses like a punk rocker. By the time he turns pro at sixteen, his new look promises to change tennis forever, as does his lightning-fast return.And yet, despite his raw talent, he struggles early on. We feel his confusion as he loses to the world’s best, his greater confusion as he starts to win. After stumbling in three Grand Slam finals, Agassi shocks the world, and himself, by capturing the 1992 Wimbledon. Overnight he becomes a fan favorite and a media target.Agassi brings a near-photographic memory to every pivotal match and every relationship. Never before has the inner game of tennis and the outer game of fame been so precisely limned. Alongside vivid portraits of rivals from several generations—Jimmy Connors, Pete Sampras, Roger Federer—Agassi gives unstinting accounts of his brief time with Barbra Streisand and his doomed marriage to Brooke Shields. He reveals a shattering loss of confidence. And he recounts his spectacular resurrection, a comeback climaxing with his epic run at the 1999 French Open and his march to become the oldest man ever ranked number one.In clear, taut prose, Agassi evokes his loyal brother, his wise coach, his gentle trainer, all the people who help him regain his balance and find love at last with Stefanie Graf. Inspired by her quiet strength, he fights through crippling pain from a deteriorating spine to remain a dangerous opponent in the twenty-first and final year of his career. Entering his last tournament in 2006, he’s hailed for completing a stunning metamorphosis, from nonconformist to elder statesman, from dropout to education advocate. And still he’s not done. At a U.S. Open for the ages, he makes a courageous last stand, then delivers one of the most stirring farewells ever heard in a sporting arena.With its breakneck tempo and raw candor, Open will be read and cherished for years. A treat for ardent fans, it will also captivate readers who know nothing about tennis. Like Agassi’s game, it sets a new standard for grace, style, speed, and power.

    His revolutions in food service automation, franchising, shared national training and advertising have earned him a place beside the men who founded not merely businesses but entire new industries.But even more interesting than Ray Kroc the business legend is Ray Kroc the man. Not your typical self-made tycoon, Kroc was 52 when he met the McDonald brothers and opened his first franchise.Now meet Ray Kroc, the man behind the business legend, in his own words. Irrepressible enthusiast, perceptive people-watcher, and born storyteller, he will fascinate and inspire you. You'll never forget Ray Kroc.

    Ashlee Vance captures the full spectacle and arc of the genius's life and work, from his tumultuous upbringing in South Africa and flight to the United States to his dramatic technical innovations and entrepreneurial pursuits. Vance uses Musk's story to explore one of the pressing questions of our age: can the nation of inventors and creators who led the modern world for a century still compete in an age of fierce global competition? He argues that Musk is an amalgam of legendary inventors and industrialists including Thomas Edison, Henry Ford, Howard Hughes, and Steve Jobs. More than any other entrepreneur today, Musk has dedicated his energies and his own vast fortune to inventing a future that is as rich and far-reaching as the visionaries of the golden age of science-fiction fantasy

    Although he wouldn't officially be diagnosed with Tourette Syndrome until his freshman year of high school, Josh was six years old and onstage in a school Thanksgiving play when he first began exhibiting symptoms. By the time he was twenty, the young Mormon had reached his towering adult height of 6'7" when — while serving on a mission for the Church of Latter Day Saints — his Tourette's tics escalated to nightmarish levels.Determined to conquer his affliction, Josh underwent everything from quack remedies to lethargy-inducing drug regimes to Botox injections that paralyzed his vocal cords and left him voiceless for three years. Undeterred, Josh persevered to marry and earn a degree in Library Science. At last, an eccentric, autistic strongman — and former Air Force Tech Sergeant and guard at an Iraqi prison — taught Josh how to "throttle" his tics into submission through strength-training.Today, Josh is a librarian in the main branch of Salt Lake City's public library and founder of a popular blog about books and weight lifting—and the proud father of four-year-old Max, who has already started to show his own symptoms of Tourette's.The World's Strongest Librarian illuminates the mysteries of this little-understood disorder, as well as the very different worlds of strongman training and modern libraries. With humor and candor, this unlikely hero traces his journey to overcome his disability — and navigate his wavering Mormon faith — to find love and create a life worth living.

    After receiving a teaching degree during the civil war—a rare achievement for any Afghan woman—Kamila was subsequently banned from school and confined to her home. When her father and brother were forced to flee the city, Kamila became the sole breadwinner for her five siblings. Armed only with grit and determination, she picked up a needle and thread and created a thriving business of her own.The Dressmaker of Khair Khana tells the incredible true story of this unlikely entrepreneur who mobilized her community under the Taliban. Former ABC Newsreporter Gayle Tzemach Lemmon spent years on the ground reporting Kamila's story, and the result is an unusually intimate and unsanitized look at the daily lives of women in Afghanistan. These women are not victims; they are the glue that holds families together; they are the backbone and the heart of their nation.Afghanistan's future remains uncertain as debates over withdrawal timelines dominate the news. The Dressmaker of Khair Khana moves beyond the headlines to transport you to an Afghanistan you have never seen before. This is a story of war, but it is also a story of sisterhood and resilience in the face of despair. Kamila Sidiqi's journey will inspire you, but it will also change the way you think about one of the most important political and humanitarianissues of our time.

    Phiona has been out of school most of her life because her mother cannot afford it, so she is only now learning to read and write. Phiona Mutesi is also one of the best chess players in the world.One day in 2005, while searching for food, nine-year-old Phiona followed her brother to a dusty veranda where she met Robert Katende, who had also grown up in the Kampala slums. Katende, a war refugee turned missionary, had an improbable dream: to empower kids through chess—a game so foreign there is no word for it in their native language. Laying a chessboard in the dirt of the Katwe slum, Robert painstakingly taught the game each day. When he left at night, slum kids played on with bottlecaps on scraps of cardboard. At first they came for a free bowl of porridge, but many grew to love chess, a game that—like their daily lives—means persevering against great obstacles. Of these kids, one stood out as an immense talent: Phiona.By the age of eleven Phiona was her country’s junior champion and at fifteen, the national champion. In September 2010, she traveled to Siberia, a rare journey out of Katwe, to compete in the Chess Olympiad, the world’s most prestigious team-chess event. Phiona’s dream is to one day become a Grandmaster, the most elite title in chess. But to reach that goal, she must grapple with everyday life in one of the world’s most unstable countries, a place where girls are taught to be mothers, not dreamers, and the threats of AIDS, kidnapping, and starvation loom over the people.Like Katherine Boo’s Behind the Beautiful Forevers and Gayle Tzemach Lemmon’s The Dressmaker of Khair Khana, The Queen of Katwe is an intimate and heartrending portrait of human life on the poor fringes of the twenty-first century.

    She vividly evokes Midland's brash, rugged culture, her close relationship with her father, and the bonds of early friendships that sustain her to this day. For the first time, in heart-wrenching detail, she writes about the devastating high school car accident that left her friend Mike Douglas dead and about her decades of unspoken grief.When Laura Welch first left West Texas in 1964, she never imagined that her journey would lead her to the world stage and the White House. After graduating from Southern Methodist University in 1968, in the thick of student rebellions across the country and at the dawn of the women's movement, she became an elementary school teacher, working in inner-city schools, then trained to be a librarian. At age thirty, she met George W. Bush, whom she had last passed in the hallway in seventh grade. Three months later, "the old maid of Midland married Midland's most eligible bachelor." With rare intimacy and candor, Laura Bush writes about her early married life as she was thrust into one of America's most prominent political families, as well as her deep longing for children and her husband's decision to give up drinking. By 1993, she found herself in the full glare of the political spotlight. But just as her husband won the Texas governorship in a stunning upset victory, her father, Harold Welch, was dying in Midland.In 2001, after one of the closest elections in American history, Laura Bush moved into the White House. Here she captures presidential life in the harrowing days and weeks after 9/11, when fighter-jet cover echoed through the walls and security scares sent the family to an underground shelter. She writes openly about the White House during wartime, the withering and relentless media spotlight, and the transformation of her role as she began to understand the power of the first lady. One of the first U.S. officials to visit war-torn Afghanistan, she also reached out to disease-stricken African nations and tirelessly advocated for women in the Middle East and dissidents in Burma. She championed programs to get kids out of gangs and to stop urban violence. And she was a major force in rebuilding Gulf Coast schools and libraries post-Katrina. Movingly, she writes of her visits with U.S. troops and their loved ones, and of her empathy for and immense gratitude to military families.With deft humor and a sharp eye, Laura Bush lifts the curtain on what really happens inside the White House, from presidential finances to the 175-year-old tradition of separate bedrooms for presidents and their wives to the antics of some White House guests and even a few members of Congress. She writes with honesty and eloquence about her family, her public triumphs, and her personal tribulations. Laura Bush's compassion, her sense of humor, her grace, and her uncommon willingness to bare her heart make this story revelatory, beautifully rendered, and unlike any other first lady's memoir ever written.

    In 1947, Jackie Robinson broke that barrier, striking a crucial blow for racial equality and changing the world of sports forever. I Never Had It Made is Robinson's own candid, hard-hitting account of what it took to become the first black man in history to play in the major leagues.I Never Had It Made recalls Robinson's early years and influences: his time at UCLA, where he became the school's first four-letter athlete; his army stint during World War II, when he challenged Jim Crow laws and narrowly escaped court martial; his years of frustration, on and off the field, with the Negro Leagues; and finally that fateful day when Branch Rickey of the Brooklyn Dodgers proposed what became known as the "Noble Experiment"—Robinson would step up to bat to integrate and revolutionize baseball.More than a baseball story, I Never Had It Made also reveals the highs and lows of Robinson's life after baseball. He recounts his political aspirations and civil rights activism; his friendships with Martin Luther King, Jr., Malcolm X, William Buckley, Jr., and Nelson Rockefeller; and his troubled relationship with his son, Jackie, Jr.Originally published the year Robinson died, I Never Had It Made endures as an inspiring story of a man whose heroism extended well beyond the playing field.

    But he was alive and trapped inside his own body for ten years.In January 1988 Martin Pistorius, aged twelve, fell inexplicably sick. First he lost his voice and stopped eating. Then he slept constantly and shunned human contact. Doctors were mystified. Within eighteen months he was mute and wheelchair-bound. Martin's parents were told an unknown degenerative disease left him with the mind of a baby and less than two years to live.Martin was moved to care centers for severely disabled children. The stress and heartache shook his parents’ marriage and their family to the core. Their boy was gone. Or so they thought.Ghost Boy is the heart-wrenching story of one boy’s return to life through the power of love and faith. In these pages, readers see a parent’s resilience, the consequences of misdiagnosis, abuse at the hands of cruel caretakers, and the unthinkable duration of Martin’s mental alertness betrayed by his lifeless body.We also see a life reclaimed—a business created, a new love kindled—all from a wheelchair. Martin's emergence from his own darkness invites us to celebrate our own lives and fight for a better life for others.