Confident Conversation: How to Communicate Successfully in Any Situation


Mike Bechtle - 2008
    Whether you are an introvert who agonizes over what to say - or an extrovert who has no trouble talking, but often struggles to listen - 'Confident Conversation' harnesses existing personality strengths in order to employ practical tools for effective and eloquent communication.

Thank You for Arguing: What Aristotle, Lincoln, and Homer Simpson Can Teach Us About the Art of Persuasion


Jay Heinrichs - 2007
     The time-tested secrets this book discloses include Cicero’s three-step strategy for moving an audience to action—as well as Honest Abe’s Shameless Trick of lowering an audience’s expectations by pretending to be unpolished. But it’s also replete with contemporary techniques such as politicians’ use of “code” language to appeal to specific groups and an eye-opening assortment of popular-culture dodges—including The Yoda Technique, The Belushi Paradigm, and The Eddie Haskell Ploy. Whether you’re an inveterate lover of language books or just want to win a lot more anger-free arguments on the page, at the podium, or over a beer, Thank You for Arguing is for you. Written by one of today’s most popular language mavens, it’s warm, witty, erudite, and truly enlightening. It not only teaches you how to recognize a paralipsis and a chiasmus when you hear them, but also how to wield such handy and persuasive weapons the next time you really, really want to get your own way.

Elements of Argument: A Text and Reader


Annette T. Rottenberg - 1985
    It combines a thorough argument text on critical thinking, reading, writing, and research with an extensive reader on both current and timeless controversial issues. Elements of Argument presents everything students need to analyze, research, and write arguments.The clearest writing and research coverage of any argument textbook has been re-invigorated to make it even more accessible. And it now has an array of provocative new topics — all to help students stake their claim in argument.

Pitch Perfect: How to Say It Right the First Time, Every Time


Bill McGowan - 2014
    It’s essential to be pitch perfect—to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language—both verbal and nonverbal.Pitch Perfect teaches you how to overcome common communication pitfalls using McGowan’s simple Principles of Persuasion, which are highly effective and easy to learn, implement, and master. With Pitch Perfect you can harness the power of persuasion and have people not only listening closely to your every word but also remembering you long after you’ve left the room.

Little Soldiers: An American Boy, a Chinese School, and the Global Race to Achieve


Lenora Chu - 2017
    China produced some of the world’s top academic achievers, and just down the street from her home in Shanghai was THE school, as far as elite Chinese were concerned. Should Lenora entrust her rambunctious young son to the system?So began Rainey’s immersion in one of the most extreme school systems on the planet. Almost immediately, the three-year-old began to develop surprising powers of concentration, became proficient in early math, and learned to obey his teachers’ every command. Yet Lenora also noticed disturbing new behaviors: Where he used to scribble and explore, Rainey grew obsessed with staying inside the lines. He became fearful of authority figures, and also developed a habit of obeisance outside of school. “If you want me to do it, I’ll do it,” he told a stranger who’d asked whether he liked to sing. What was happening behind closed classroom doors? Driven by parental anxiety, Lenora embarked on a journalistic mission to discover: What price do the Chinese pay to produce their “smart” kids? How hard should the rest of us work to stay ahead of the global curve? And, ultimately, is China’s school system one the West should emulate? She pulls the curtain back on a military-like education system, in which even the youngest kids submit to high-stakes tests, and parents are crippled by the pressure to compete (and sometimes to pay bribes). Yet, as mother-and-son reach new milestones, Lenora uncovers surprising nuggets of wisdom, such as the upside of student shame, how competition can motivate achievement, and why a cultural belief in hard work over innate talent gives the Chinese an advantage.Lively and intimate, beautifully written and reported, Little Soldiers challenges our assumptions and asks us to reconsider the true value and purpose of education.

Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in thePeople's Republic of China


Scott D. Seligman - 1999
    The author, with 25 years of experience dealing with the Chinese, provides up-to-date advice on how to succeed, avoid gaffes, interpret behaviour and make positive impressions.

Biff: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns


Bill Eddy - 2011
    We also live in a Culture of Blame and Disrespect in which emails, social media posts, and personal attacks are on the increase. We must learn to respond to people who communicate this way -- people with high-conflict personalities. A BIFF response can be applied in any communication anywhere - on the Internet, in a letter or in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely - while being reasonable in return. BIFF stands for Brief, Informative, Friendly and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life - plus additional tips to help you deal with high-conflict people anywhere.

How to Win Every Argument: The Use and Abuse of Logic


Madsen Pirie - 2006
    Each entry deals with one fallacy, explaining what the fallacy is, giving and analysing an example, outlining when/where/why the particular fallacy tends to occur and finally showing how you can perpetrate the fallacy on other people in order to win an argument. Originally published to great acclaim in 1985 as "The Book of Fallacy", this is a classic brought up-to-date for a whole new generation.

Three Billion New Capitalists: The Great Shift of Wealth and Power to the East


Clyde V. Prestowitz Jr. - 2005
    Powerful trends are converging to rapidly shift wealth and power to Asia-and, as acclaimed international trade expert Clyde Prestowitz shows, geopolitical clout will follow economic strength. Now we have to cope with the fallout. How will we deal with a world in which the dollar is no longer the dominant currency, the United States is no longer the dominant power, and people in Slovenia, Singapore, and Seattle are all competing for the same work on the same terms? Three Billion New Capitalists is a clear-eyed and profoundly unsettling look at America's and the world's economic future.

The Argument Culture: Stopping America's War of Words


Deborah Tannen - 1998
    Now Tannen is back with another groundbreaking book, this time widening her lens to examine the way we communicate in public--in the media, in politics, in our courtrooms, and classrooms--once again letting us see in a new way forces that have powerfully shaped our lives.The war on drugs, the battle of the sexes, political turf combat--in the argument culture, war metaphors pervade our talk and influence our thinking. We approach anything we need to accomplish as a fight between two opposing sides. In this fascinating book, Tannen shows how deeply entrenched this cultural tendency is, the forms it takes, and how it affects us every day--sometimes in useful ways, but often causing damage.The Argument Culture is a remarkable book that will change forever the way you perceive--and communicate with--the world.

It's All Chinese to Me: An Overview of Culture Etiquette in China


Pierre Ostrowski - 2009
    Firsthand tips, background info, and illustrations give you graphic impressions of the real China, and allow you to get a feel for not only what it's like, but how to survive the cultural differences. You'll find out about:Major influences and historical events that guide Chinese behaviorKey concepts crucial to interacting with Chinese peopleSocial idiosyncrasies that surprise most WesternersDealing with culture shock in ChinaPeculiarities of Chinese business cultureIn It's All Chinese to Me, you'll find the core insights to help demystify Chinese culture for Westerners."Offers a balanced view of China's cultural strengths and weaknesses and should be required reading for international travelers. Highly recommended."—Midwest Book Review"An excellent job of illustrating many of the common issues people may encounter while in China. Bravo!"—Mark Rowswell, AKA Dashan, performer and cultural ambassador

Argumentation: The Study Of Effective Reasoning


David Zarefsky - 2001
    Introducing Argumentation and Rhetoric History of Argumentation Studies Formal and Informal Argument The Emergence of Controversy Resolutions and Issues Stasis The Focal Point of Dispute Presumption and Burden of Proof Argument Analysis and Diagramming Claims and Evidence Reasoning from Parts to Whole Moving from Cause to Effect Establishing Correlations Analogy, Narrative, and Form What Makes a Sound Argument? Fallacies in Reasoning Validity and Fallacies Reconsidered Assembling a Case Attack and Defense I Attack and Defense II Language and Style in Argumentation Arguments between Friends Arguments among Experts Public Argument and Democratic Life The Ends of Argumentation

HONG KONG State of Mind: 37 Views of a City That Doesn't Blink


Jason Y. Ng - 2010
    It is where Mercedes outnumber taxi cabs, party-goers count down to Christmas every December 24, and larger-than-life billboards of fortune tellers and cram school tutors compete with breathtaking skylines.HONG KONG State of Mind is a collection of essays by a popular blogger who zeroes in on the city’s idiosyncrasies with deadpan precision. At once an outsider looking in and an insider looking out, Jason Y. Ng has created something for everyone: a travel journal for the passing visitor, a user’s manual for the wide-eyed expat, and an open diary for the native Hong Konger looking for moments of reflection.Together with No City For Slow Men (2013) and Umbrellas in Bloom (2016), HONG KONG State of Mind forms Ng’s "Hong Kong Trilogy" that traces the city’s sociopolitical developments since its return to Chinese rule.

Find Out Who's Normal and Who's Not: Proven Techniques to Quickly Uncover Anyone's Degree of Emotional Stability


David J. Lieberman - 2010
    In these ever-chaotic times, you need to protect yourself from those who are a few cards short of a full deck. Unstable people are more likely to try take advantage of you, lie, cheat, abuse, or just plain make your life miserable. Find out if anyone from your date, nanny, coworker, neighbor, potential employee, client, or fiancé-is normal, neurotic, or worse! In person, on line, or over the phone, discover near fool-proof tactics that quickly disclose to you, whether someone in your life is a few fries short of a Happy Meal, or worse and your seemingly normal Dr. Jekyll is really a Mr. Hyde.How close to snapping is she? How will he perform in a crisis? Is she a danger to herself or to others? Am I in a relationship with a stable person? Can she handle this news? Is he going to turn violent? Can I trust her with my kids? Will he make an unfit guardian? Is he unstable or just a bit eccentric? Is he joking or he's serious about the idea? What is she capable of? Is my coworker troubled or just plain moody? Is my friend in danger of hurting herself, or others? Is my date stable? How delicate do I need to be in firing this employee?

Decoding Communication: A Complete Handbook for Effective Communication


Girish Jain
    From day-to-day conversations to professional meetings, from candid talks to consequential discussions, the book explains the nitty-gritty of impactful communication.How to make the best of this book?Go in the chronological order, comprehending each chapter in-depth, and participating in the exercises. Make a note of important points of reference. Practice and rehearse the skills that you learnt. Once you complete all the chapters, following the same method, re-visit previous chapters if required. Involve in the activities suggested and have a real-life experience on showcasing the skills that you learn.