In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group.In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resource:• includes facts about homelessness every librarian should know;• debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;• shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;• walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; and• advises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.

    It has been expanded and improved with: - Easy ways to create "read alike" lists, identifying what else is "like" a favorite book- Practical guidelines for conducting the advisory interview so it's a comfortable exchange- Confidence-boosting tactics for drawing on reviews to make recommendations- Methods for incorporating nonfiction into the discussion- More resources and online tools

    Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.

    Barzun and Graff thoroughly cover every aspect of research, from the selection of a topic through the gathering, analysis, writing, revision, and publication of findings presenting the process not as a set of rules but through actual cases that put the subtleties of research in a useful context. Part One covers the principles and methods of research; Part Two covers writing, speaking, and getting one's work published.

    "Never let pets eat your library books. Don't let Mom or Dad munch on them either," is just one example. Packed with hilarious guidelines and characters.

    As new teachers build their classroom library, the brevity of this affordable new edition ensures readers have the resources to purchase and time to read actual children’s literature. The goal of this text, then, is to provide a practical overview of children's books, offering a framework and background information while keeping the spotlight on the books themselves.

    We take advantage of this revolutionary opportunity when we make our work "open access" digital, online, free of charge, and free of most copyright and licensing restrictions. Open access is made possible by the Internet and copyright-holder consent, and many authors, musicians, filmmakers, and other creators who depend on royalties are understandably unwilling to give their consent. But for 350 years, scholars have written peer-reviewed journal articles for impact, not for money, and are free to consent to open access without losing revenue.In this concise introduction, Peter Suber tells us what open access is and isn't, how it benefits authors and readers of research, how we pay for it, how it avoids copyright problems, how it has moved from the periphery to the mainstream, and what its future may hold. Distilling a decade of Suber's influential writing and thinking about open access, this is the indispensable book on the subject for researchers, librarians, administrators, funders, publishers, and policy makers.ContentsSeries Foreword viiPreface ix1 What Is Open Access? 12 Motivation 293 Varieties 494 Policies 775 Scope 976 Copyright 1257 Economics 1338 Casualties 1499 Future 16310 Self-Help 169Glossary 175Notes 177Additional Resources 219Index 223

    John Seely Brown and Paul Duguid argue that the gap between digerati hype and end-user gloom is largely due to the "tunnel vision" that information-driven technologies breed. We've become so focused on where we think we ought to be--a place where technology empowers individuals and obliterates social organizations--that we often fail to see where we're really going.The Social Life of Information shows us how to look beyond our obsession with information and individuals to include the critical social networks of which these are always a part.

    It's 4:30 in the morning, and the "book woman" and her horse are already on their way. Hers is an important job, for the folks along her treacherous route are eager for the tattered books and magazines she carries in her saddlebags. During the Great Depression, thousands lived on the brink of starvation. Many perished. In 1935 President Franklin D. Roosevelt created the Works Progress Administration under his 1933 New Deal initiative. The WPA was designed to get people back on their feet. One of its most innovative programs was the Pack Horse Library Project of Eastern Kentucky. Thoroughly researched and illustrated with period photographs, this is the story of one of the WPA's greatest successes. People all over the country supported the project's goals. But it was the librarians themselves—young, determined, and earning just $28 a month—who brought the hope of a wider world to people in the crooks and hollows of Kentucky's Cumberland Mountains.

    Because MLIS education tends to offer less-than-comprehensive preparation in pedagogy and instructional design, this much-needed book tackles the challenge of effective teaching and training head-on. Char Booth, an avid library education and technology advocate, introduces a series of concepts that will empower readers at any level of experience to become better designers and presenters, as well as building their confidence and satisfaction as library educators.

    Written and designed to reflect the way people read today, this book is structured to quickly impart simple and cost-effective ideas on marketing your library.

    Written as a comprehensive, facts-only approach for students and their instructors, this lucid text offers an abundance of examples to illustrate how to use children's literature in the classroom, providing a sound foundation for beginning survey courses at the undergraduate and graduate levels. The Sixth Edition of this best-selling book by well-known authors Carol Lynch-Brown and Carl Tomlinson has been heavily reorganized and includes three parts to allow flexibility and ease of use to professors and students--the organization is perfectly tailored to college courses. The chapters in Part One cover current trends and the introductory material students need in order to begin selecting, reading, and evaluating children's trade books. Part Two defines and describes specific genres of literature and discusses the types of books that fall within the categories. The chapters comprising Part Three present curriculum and teaching strategies.

    This book is aimed at helping teachers implement quality Common Core instruction around this principle. -Gretchen Owocki The quality of instruction is the most important factor in helping students meet the Common Core Standards. That's why Gretchen Owocki's Common Core Lesson Book empowers teachers with a comprehensive framework for implementation that enhances existing curriculum and extends it to meet Common Core goals. Children, writes Gretchen (author of The RTI Daily Planning Book), need teachers who believe in the power of meaningful reading as a context for instruction. She breaks the CCSS reading standards into manageable chunks that emphasize engaged, authentic reading and differentiated teaching. For each standard, she offers: a clear description of what it asks from students an instructional decision tree that connects assessment to planning instructional strategies that gradually release responsibility to students techniques for intensifying instruction when readers need more support. In implementing the standards, writes Gretchen, we want children to deeply engage with multiple forms of reading. I wrote this book to offer encouragement to stay grounded in meaningful instruction, and to offer a set of strategies that emphasize meaningful reading. Respond to the Common Core with The Common Core Lesson Book-you'll help students meet the standards, and so much more.

    Bowker and Susan Leigh Star explore the role of categories and standards in shaping the modern world. In a clear and lively style, they investigate a variety of classification systems, including the International Classification of Diseases, the Nursing Interventions Classification, race classification under apartheid in South Africa, and the classification of viruses and of tuberculosis.The authors emphasize the role of invisibility in the process by which classification orders human interaction. They examine how categories are made and kept invisible, and how people can change this invisibility when necessary. They also explore systems of classification as part of the built information environment. Much as an urban historian would review highway permits and zoning decisions to tell a city's story, the authors review archives of classification design to understand how decisions have been made. Sorting Things Out has a moral agenda, for each standard and category valorizes some point of view and silences another. Standards and classifications produce advantage or suffering. Jobs are made and lost; some regions benefit at the expense of others. How these choices are made and how we think about that process are at the moral and political core of this work. The book is an important empirical source for understanding the building of information infrastructures.

    But she was also friend to dozens of Japanese American children and teens when war broke out in December of 1941. The story of what happened to these American citizens is movingly told through letters that her young friends wrote to Miss Breed during their internment. This remarkable librarian and humanitarian served as a lifeline to these imprisoned young people, and was brave enough to speak out against a shameful chapter in American history.