100% complete coverage of all objectives for exam RH302 Exam Readiness Checklist at the front of the book--you're ready for the exam when all objectives on the list are checked off Inside the Exam sections in every chapter highlight key exam topics covered Real-world exercises modeled after hands-on exam scenarios Two complete lab-based exams simulate the format, tone, topics, and difficulty of the real exam Bonus content (available for download) includes installation screen review, basic instructions for using VMware and Xen as testbeds, and paper and pencil versions of the lab exams Covers all RH302 exam topics, including: Hardware installation and configuration The boot process Linux filesystem administration Package management and Kickstart User and group administration System administration tools Kernel services and configuration Apache and Squid Network file sharing services (NFS, FTP, and Samba) Domain Name System (DNS) E-mail (servers and clients) Extended Internet Services Daemon (xinetd), the Secure package, and DHCP The X Window System Firewalls, SELinux, and troubleshooting

    As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

    After running down a ruthless killer by the name of Dorr Munn, Jess finds himself in the town of Howell, Texas, where he meets a man by the name of Champ Kiel. Kiel makes the mistake of challenging Jess and against his nature, Jess spares Kiel. Four men rob the bank in Howell, killing the bank manager and a teller. During their escape, they trample an old woman to death. A large personal bounty is placed on the men’s heads and Jess finds himself forced to team up with Kiel on the hunt for them. Their hunt takes them on a long and dangerous trek across a large part of Texas and Jess finds help from the most unexpected partner he’s ever worked with…Shadow.

    It combines stories that are fictional, with technology that is real. While none of the stories have happened, there is no reason why they could not. You could argue it provides a road map for criminal hackers, but I say it does something else: it provides a glimpse into the creative minds of some of today's best hackers, and even the best hackers will tell you that the game is a mental one' - from the Foreword to the first "Stealing the Network" book, "How to Own the Box", Jeff Moss, Founder & Director, Black Hat, Inc. and Founder of DEFCON. For the very first time, the complete "Stealing the Network" epic is available in an enormous, over 1000 page volume complete with the final chapter of the saga and a DVD filled with behind the scenes video footage! These groundbreaking books created a fictional world of hacker superheroes and villains based on real world technology, tools, and tactics. It is almost as if the authors peered into the future as many of the techniques and scenarios in these books have come to pass. This book contains all of the material from each of the four books in the "Stealing the Network" series. All of the stories and tech from: "How to Own the Box"; "How to Own a Continent"; "How to Own an Identity"; and, "How to Own a Shadow". Plus: finally - find out how the story ends! The final chapter is here! There is a DVD full of behind the scenes stories and insider info about the making of these cult classics! Now for the first time the entire series is one 1000 plus page book. The DVD contains 20 minutes of behind the scenes footage. Readers will finally learn the fate of 'Knuth' in the much anticipated final chapter.

    Jacinta M. Jiménez shows you how to harness science-backed resilience strategies to survive, and thrive, in today’s “always on, always connected” world—where a reported 60% of employees report being stressed out all or most of the time at work.Packed with compelling, real-world stories from years of coaching and the latest research in positive, social, and motivational psychology, The Burnout Fix shows how neglecting to nurture your personal pulse can undermine all your efforts at working harder and “smarter.” You’ll learn how integrate healthy personal “PULSE” practices into all aspects of your life, from pacing for performance and leveraging leisure time to securing a support system and evaluating how to regain control of your time and priorities.Whether you are an individual who wishes to build out a set of lasting resilience capabilities, a leader dedicated to keeping your team or organization engaged and flourishing, The Burnout Fix will reshape the way you think about success while giving you—and your people—the tools and strategies you need to thrive.

    166 pages of chapter summaries, quotes, character analysis, themes, and more – everything you need to sharpen your knowledge of I Know This Much Is True. This detailed literature summary also contains Topics for Discussion and a Free Quiz on I Know This Much Is True by Wally Lamb.

    Whether you’re a new jumper looking to further your education or an expert canopy pilot seeking tips on advancing your techniques, this book has something for you. The book is jam-packed with information compiled over twenty years of skydiving experience and offers technical, straightforward explanations of ram air parachute flight. Written by one of the industry's leading parachute designers, The Parachute and Its Pilot is a must-have handbook for every skydiver.

    It aims to give readers a fundamental overview of the technologies that make up the telecommunications infrastructure.

    One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: -How do I set goals effectively? How many goals should someone set?-How do I evaluate a person's behaviors? Which counts more, behaviors or results? -How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee?-How do I tell someone she's not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.

    Well, look no further. This book contains the top Alexa dot questions that you wish you knew. After hours of searching, I have found and compiled the best questions you can ask. Each one has been tested and works perfectly. In this eBook, you'll discover... - Helpful ways to get the most out of your Alexa-enabled device - Fun questions to ask Alexa echo with your friends and family - Tips, tricks, and hours of entertainment with Alexa FREE DOWNLOAD INSIDE: "10 Alexa Skills You Need to Know" Buy this book now for only $.99 to get the most out of your Amazon product!

    

    We're going to do that by introducing you to Example.com, where you're going to start a new job as one of its SysAdmins. The first project you'll be in charge of is developing its new log management solution. We'll teach you how to:* Install and deploy LogStash.* Ship events from a LogStash Shipper to a central LogStash server.* Filter incoming events using a variety of techniques.* Output those events to a selection of useful destinations.* Use LogStash's Web interface and alternative interfaces like Kibana.* Scale out your LogStash implementation as your environment grows.* Quickly and easily extend LogStash to deliver additional functionality you might need.By the end of the book you should have a functional and effective log management solution that you can deploy into your own environment.

    The 'CCNA Portable Command Guide' is a supplementary guide to assist network administrators in the proper use of the Cisco IOS and of the commands needed to pass the CCNA vendor exam.

    The text is based on the modern limit states approach to design and covers areas such as the properties of steel, types of steel structures, important areas of structural steel technology, bolted connections, welded connection, design of trusses, design of plate girders, and design of beam columns. Each chapter features solved examples, review questions, and practice problems as well as ample illustrations that supplement the text. Chapters on advanced topics such as protection of steel structures against corrosion and fire, fatigue resistant design, and design for torsion have been included in a CD that accompanies the book.

    By the time you're halfway through this fast-paced, hands-on guide, you'll have built a series of useful projects, including a complete ZigBee wireless network that delivers remotely sensed data.Radio networking is creating revolutions in volcano monitoring, performance art, clean energy, and consumer electronics. As you follow the examples in each chapter, you'll learn how to tackle inspiring projects of your own. This practical guide is ideal for inventors, hackers, crafters, students, hobbyists, and scientists.Investigate an assortment of practical and intriguing project ideasPrep your ZigBee toolbox with an extensive shopping list of parts and programsCreate a simple, working ZigBee network with XBee radios in less than two hours -- for under $100Use the Arduino open source electronics prototyping platform to build a series of increasingly complex projectsGet familiar with XBee's API mode for creating sensor networksBuild fully scalable sensing and actuation systems with inexpensive componentsLearn about power management, source routing, and other XBee technical nuancesMake gateways that connect with neighboring networks, including the Internet