Among the stories is the remarkable transformation of nine year old Sarah, who comes into Becky’s life when she is beaten half to death by her mother’s violent boyfriend. Then there’s Liam, a tall and gangly young teen who has cut himself off from the world after being thrown out of home by his drug-addicted mother when he was just ten years old. Becky also tells the story of Jade and Jasmine, toddler twins who had been locked in a freezing, bare room for weeks on end, with just one filthy blanket to share. Sometimes these children are so vulnerable it becomes a situation of life and death, and Becky has been there and taken them to a place of safety. Although some of the stories are at times heartbreaking, Becky’s determination that no child should be forgotten makes this remarkable book an unforgettable and inspiring read.

    

    Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.

    These simple yet dramatically effective ideas and activities have helped thousands with learning difficulties. Includes an easy-to-administer screening checklist for parents and teachers which enables them identify individual learning preferences and determine hemisphere dominance. Learn how to utilize colors, shapes, movement, visualizations, touch and sound to help students of all ages learn to read, tell time, add, subtract, and even spell correctly. Included are engaging instructional activities that draw on the intuitive, nonverbal abilities of the right brain, a list of skills associated with each brain hemisphere, and much more.

    In this book—the only one on the market dealing with the specific issues involved in toilet training children with autism—Maria Wheeler offers a detailed roadmap for success, based on over twenty years of experience. Easy-to-read bulleted lists offer over 200 do’s and don’ts, along with more than fifty real-life examples. Learn, among other things, how to:gauge “readiness" overcome fear of the bathroom teach how to use toilet paper, flush and wash up and deal with toileting in unfamiliar environments. A life preserver for parents and reluctant children!Helpful chapters include:The Importance of Toilet Training Determining Readiness Developing a Toileting Routine Dressing for the Occasion Habit Training Teaching Continence Communicating the Need to Use the Toilet When Toilet Training is Successful Toileting in Unfamiliar Environments Nighttime Training Support Strategies Common Problems (and Solutions) Associated with Toilet Training Persons with Autism

    And Mother Teresa was its leader.How did this nun with no formal business training create a global brand, become a powerful fund-raising and public relations magnet, and lead a worldwide organization through every phase of growth over the course of forty-seven years? What were her secrets?When we shift our lens and view Mother Teresa from a leadership perspective, a wonderful success story emerges, one filled with inspiration, life lessons, and impact.Ruma Bose spent time in Calcutta working as a volunteer with Mother Teresa and her Missionaries of Charity in 1992. Over time, she discovered that Mother Teresa’s success resulted from the careful application of eight simple and unexpected principles.Through the pages of this book you will have the unique opportunity to learn these principles, share Bose’s experience with Mother Teresa, and discover how to apply Mother Teresa’s principles whether on a single project, throughout an organization, or in your life.Modern, well-timed, and humane, Mother Teresa, CEO helps you discover how you don’t have to be a saint to be a great leader!

    One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: -How do I set goals effectively? How many goals should someone set?-How do I evaluate a person's behaviors? Which counts more, behaviors or results? -How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee?-How do I tell someone she's not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.

    Douglas Riley’s ear-to-the-ground insights will give much-needed help to desperate parents who have one overriding question: Why does my child act like this? This compassionate yet no-nonsense therapist explains that explosive behavior is the mere tip of the iceberg. Instead of using a one-size-fits-all strategy, Dr. Riley identifies the eleven most common causes of explosions and accordingly tailors his treatment strategies to address the underlying cause of the behavior. What Your Explosive Child Is Trying to Tell You is a lifeline for parents who are at their wits’ end. DR. DOUGLAS RILEY is a clinical psychologist whose practice focuses on children and adolescents who are explosive, oppositional, depressed, or have difficulties with concentration and learning. He is the author of The Defiant Child: A Parent’s Guide to Oppositional Defiant Disorder as well as The Depressed Child: A Parent’s Guide for Rescuing Kids.

    Drawing on what psychology, sociology, and neuroscience have proven about confidence, gratefulness, and optimism, and using her own chaotic and often hilarious real-world adventures as a mom to demonstrate do’s and don’ts in action, Christine Carter, Ph.D, executive director of UC Berkeley’s Greater Good Science Center, boils the process down to 10 simple happiness-inducing steps.With great wit, wisdom, and compassion, Carter covers the day-to-day pressure points of parenting—how best to discipline, get kids to school and activities on time, and get dinner on the table—as well as the more elusive issues of helping children build healthy friendships and develop emotional intelligence. In these 10 key steps, she helps you interact confidently and consistently with your kids to foster the skills, habits, and mindsets that will set the stage for positive emotions now and into their adolescence and beyond. Inside you will discover • the best way avoid raising a brat—changing bad habits into good ones• tips on how to change your kids’ attitude into gratitude• the trap of trying to be perfect—and how to stay clear of its pitfalls • the right way to praise kids—and why too much of the wrong kind can be just as bad as not enough• the spirit of kindness—how to raise kind, compassionate, and loving children• strategies for inspiring kids to do boring (but necessary) tasks—and become more self-motivated in the process Complete with a series of “try this” tips, secrets, and strategies, Raising Happiness is a one-of-a-kind resource that will help you instill joy in your kids—and, in the process, become more joyful yourself.

    It’s a place where asking for help or showing emotional pain often feels impossible. Where sports and video games can mean everything, but working hard in school frequently earns ridicule from “the guys” even as they ask to copy assignments. Where “masterminds” dominate and friends ruthlessly insult each other but can never object when someone steps over the line. Where hiding problems from adults is the ironclad rule because their involvement only makes situations worse.  Boy world is governed by social hierarchies and a powerful set of unwritten rules that have huge implications for your boy’s relationships, his interactions with you, and the man he’ll become. If you want what’s best for him, you need to know what these rules are and how to work with them effectively. What you’ll find in Masterminds and Wingmen is critically important for every parent – or anyone who cares about boys – to know. Collaborating with a large team of middle- and high-school-age editors, Rosalind Wiseman has created an unprecedented guide to the life your boy is actually experiencing – his on-the-ground reality.  Not only does Wiseman challenge you to examine your assumptions, she offers innovative coping strategies aimed at helping your boy develop a positive, authentic, and strong sense of self.

    The key to achieving HYPERGROWTH is being customer-driven. So if you’re ready to start putting your customers first, keep reading... What You’ll Learn: A New Approach to Product Management and Developing SaaS Products People Love Today, there’s no excuse for not communicating with customers on a daily basis. Messaging has exploded, new generations are focused on 1:1 communication by default, and artificial intelligence is finally coming so we can deliver 1:1 at scale. So why would you build a product, or a company, without leaning into the advantages of that ecosystem? In his new book, HYPERGROWTH, serial entrepreneur and Drift co-founder/CEO David Cancel shares a modern approach for building products and structuring teams that makes customer communication a central priority. The book tells the story of how Cancel’s customer-driven approach started out as a test with a product team (Performable), transformed an entire organization (HubSpot), and sparked a new movement (Drift). What’s Inside: Practical Advice and Frameworks for Becoming Customer-Driven and Growing Your Business Responsive Development (RD): a new approach to building products that adds the customer back into the equation The Burndown Framework: a framework for implementing Responsive Development that’s faster and more flexible than Agile. The Three-Person Team: the customer-driven way to structure engineering teams. Each team consists of a tech lead who manages two other engineers. Getting Rid of Roadmaps: through building a culture of transparency and accountability and working closely with internal customers, you can release product updates more rapidly and iteratively. The Spotlight Framework: a framework for helping you focus on the right parts of customer feedback so you can take the appropriate next steps. The framework breaks feedback down into three main categories: user experience issues, product marketing issues, and positioning issues. Who This Book Is For: Entrepreneurs, Startup Founders, Product Managers, Product Teams, Marketing Teams … Entire Companies! Every part of your business can benefit from being customer-driven. With the rise of SaaS and the on-demand economy, customer expectations have changed. Customers expect their voices to be heard. They find value in being part of a community, and being part of that journey of creating the product. So stop running your business like we’re still living in the 2000s. It’s time to take a customer-driven approach. Here’s what people are saying about the book: “David Cancel is one of the best when it comes to building products that customers love. And now he’s sharing his wisdom and writing the book explaining how he does it. This is a must read for any entrepreneur or business owner.” -MARK ROBERGE Senior Lecturer, Harvard Business School, Former SVP of Sale and Services at HubSpot ”When it comes to building business software, there’s no one better than David Cancel, and I saw fi

    The result is "To the End of June," an unforgettable portrait that takes us deep inside the lives of foster children at the critical points in their search for a stable, loving family.The book mirrors the life cycle of a foster child and so begins with the removal of babies and kids from birth families. There's a teenage birth mother in Texas who signs away her parental rights on a napkin only to later reconsider, crushing the hopes of her baby's adoptive parents. Beam then paints an unprecedented portrait of the intricacies of growing up in the system--the back-and-forth with agencies, the shuffling between pre-adoptive homes and group homes, the emotionally charged tug of prospective adoptive parents and the fundamental pull of birth parents. And then what happens as these system-reared kids become adults? Beam closely follows a group of teenagers in New York who are grappling with what aging out will mean for them and meets a woman who has parented eleven kids from the system, almost all over the age of eighteen, and all still in desperate need of a sense of home and belonging.Focusing intensely on a few foster families who are deeply invested in the system's success, "To the End of June" is essential for humanizing and challenging a broken system, while at the same time it is a tribute to resiliency and offers hope for real change.

    Managing Emotional Mayhem lays a conceptual foundation, explores limiting beliefs, presents new adult skills and teaches us how to coach children in this transformative self-regulation process. 168 pages.

    It can also be filled with new stressors—chief among them: breastfeeding. In Latch: A Handbook for Breastfeeding with Confidence at Every Stage, International Board-Certified Lactation Consultant, Robin Kaplan, addresses specific breastfeeding concerns, allowing you to feel empowered while breastfeeding and overcome challenges as they arise. After working with countless mothers who have felt unique in their breastfeeding challenges, and as the mother of two who overcame breastfeeding challenges of her own, she knows how deeply personal breastfeeding is.Compassionate and supportive, Latch covers the most pressing topics at each stage of breastfeeding and will teach you to: Establish successful breastfeeding early on with attention to breastfeeding positions, latch, mom's wellbeing, milk supply, supplementation, and pumping Breastfeed through lifestyle changes such as returning to work, transitioning to bottle-feeding, supplementation, reducing nighttime feedings, and introducing solids Wean your baby/toddler from breastfeeding including emotional preparation, reducing feedings, and guidance for when your child tries to nurse again Complete with breastfeeding stories from new moms, breastmilk storage guidelines, and resources for additional breastfeeding support Latch will be there for you, holding your hand, every step of the way.

    Packed with plenty of sample programs, it explains how to work with range objects, control program flow, develop custom dialog boxes, create custom toolbars and menus, and much more.Discover how toGrasp essential programming concepts Use the Visual Basic Editor Navigate the new Excel user interface Communicate with your users Deal with errors and bugs