We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Delve deep into the mind of these creatures and learn what makes them tick.

    

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    This is a collection of original essays that can not be found anywhere else. Each volume is different and you never know what you'll find. They are an assortment of Jen's childhood memories, stories about her family, and rants about everything that make her punchy all told with her usual snarky take. Volume Three of this series includes 3 NEVER BEFORE SEEN essays: HEY DICK, WOULD YOU SEND YOUR MOM THAT PICTURE? LAURA INGALLS WILDER NEVER HAD A SIGNATURE LIPSMACKER FLAVOR MISSED MOM CONNECTION

    She's never short of advice, a kind word and a cup of tea (making sure to scald the teapot first, of course).Bring the coat anyway. If it's too hot you can take it off.Comedian Colm O'Regan explores the phenomenon of the Irish Mammy and what she might say about everything from the 'new mass' to the cardinal sin of not owning a cough bottle and the importance of airing clothes properly. The global influence of the Irish Mammy, through history, science, politics and literature, is undeniable. Did you know, for instance, that Hamlet had an Irish Mammy?So if you're an Irish Mammy, have one, know one or suspect you might be turning into one, this book will act as your guide. But be aware that though this book might think it knows it all, it doesn't, only Mammy knows it all.

    At higher levels, testosterone causes destructive male behavior, the two most terrible kinds being: 1. War. 2. Do-it-yourself projects.

    Witty and unexpected, this collection of customer reviews is sure to show you a new, hilarious, and completely candid side of Amazon products and reviews you never knew existed.

    He calls for boycotting Canada, says Adolf Hitler would have been a card-carrying member of the ACLU, and thinks Hurricane Katrina victims seen carrying televisions should be shot on sight. Amann and Breuer – the creators of the hugely popular website www.sweetjesusihatebilloreilly.com — take a close look at O'Reilly's own assertions and arguments — taken from his TV and radio shows, books and columns — to expose him for what he is: a self-righteous boob and a sham newsman. The ongoing themes explored in Sweet Jesus, I Hate Bill O'Reilly are that O'Reilly is a bit crazy, not all that sharp and, as the authors put it, about "as self-aware as a legume." The result is a hilariously funny book, a great read for anyone who enjoys seeing a puffed-up blowhard taken down a notch or two — whether they're an O'Reilly hater, fan, or something in between.

    His book, You’re Not Helping… is a collection of short comedy articles that guide you through his delightful, inventive, and often nonsensical take on everything from attention-seeking dolphins to home invasions by the The Barenaked Ladies. You’re Not Helping… blends both humor and heart in what literary critics around the world are describing as “technically a book.” Join the 10s of readers worldwide enchanted by Ryan’s unique brand of wit.Ryan Patricks lives in San Francisco via Philadelphia. He is an aspiring comedy writer and once saw John Cusack at a Jamba Juice. You can follow him on Twitter @Ryan_Patricks or you can choose not to, it’s totally up to you.

    With full-color photo essays, the author guides readers past good taste, sense and even logic into the magical, mayhem-ridden world known as his life.

    Here is Erma Bombeck, laughing her way through childhood, marriage, motherhood, and celebrity status, even keeping her sense of humor as she battled terminal illness.

    And one very annoyed world.Based on the ingenious Sir Michael Twitter account, How to (Almost) Make Friends on the Internet is the funniest book you'll read this year.Whether it's offering his services as a Karate Lawyer or Funeral DJ, devising the world's worst plan to get a free haircut, or trying to buy a blue bucket that may or may not be for sale, Michael just wants to connect with people.The only problem is that people are slightly less enthusiastic about connecting with him, and the results are utterly hilarious.Warning: you'll never think about adding someone called Michael to a group chat the same way ever again.

    This book was brought to you by the one and only - THE CLOWN FACTORY.

    Smart phones can make us look really dumb! Get this e-book and laugh your #@% off at what happens when you don't double-check before you hit send! Please Note: Some profanity, not for children!