This is the book that brought gender differences in ways of speaking to the forefront of public awareness. With a rare combination of scientific insight and delightful, humorous writing, Tannen shows why women and men can walk away from the same conversation with completely different impressions of what was said.Studded with lively and entertaining examples of real conversations, this book gives you the tools to understand what went wrong -- and to find a common language in which to strengthen relationships at work and at home. A classic in the field of interpersonal relations, this book will change forever the way you approach conversations.

    The Undercover Economist is for anyone who's wondered why the gap between rich and poor nations is so great, or why they can't seem to find a decent second-hand car, or how to outwit Starbucks. This book offers the hidden story behind these and other questions, as economist Tim Harford ranges from Africa, Asia, Europe, and of course the United States to reveal how supermarkets, airlines, and coffee chains--to name just a few--are vacuuming money from our wallets. Harford punctures the myths surrounding some of today's biggest controversies, including the high cost of health-care; he reveals why certain environmental laws can put a smile on a landlord's face; and he explains why some industries can have high profits for innocent reasons, while in other industries something sinister is going on. Covering an array of economic concepts including scarce resources, market power, efficiency, price gouging, market failure, inside information, and game theory, Harford sheds light on how these forces shape our day-to-day lives, often without our knowing it. Showing us the world through the eyes of an economist, Tim Harford reveals that everyday events are intricate games of negotiations, contests of strength, and battles of wits. Written with a light touch and sly wit, The Undercover Economist turns "the dismal science" into a true delight.

    Published in 1963, it gave a pitch-perfect description of “the problem that has no name”: the insidious beliefs and institutions that undermined women’s confidence in their intellectual capabilities and kept them in the home. Writing in a time when the average woman first married in her teens and 60 percent of women students dropped out of college to marry, Betty Friedan captured the frustrations and thwarted ambitions of a generation and showed women how they could reclaim their lives. Part social chronicle, part manifesto, The Feminine Mystique is filled with fascinating anecdotes and interviews as well as insights that continue to inspire. This 50th–anniversary edition features an afterword by best-selling author Anna Quindlen as well as a new introduction by Gail Collins.

    And it is true that, many times in the course of history, they have been nearly decimated: when the First and Second Temples were destroyed, when the Jews were expelled from Spain, when Hitler proposed his Final Solution. Astoundingly, the Jewish people have survived catastrophe after catastrophe and remained a thriving and vibrant community. The question Rabbi Jonathan Sacks asks is, quite simply: How? How, in the face of such adversity, has Judaism remained and flourished, making a mark on human history out of all proportion to its numbers?Written originally as a wedding gift to his son and daughter-in-law, A Letter in the Scroll is Rabbi Sacks's personal answer to that question, a testimony to the enduring strength of his religion. Tracing the revolutionary series of philosophical and theological ideas that Judaism created -- from covenant to sabbath to formal education -- and showing us how they remain compellingly relevant in our time, Sacks portrays Jewish identity as an honor as well as a duty.The Ba'al Shem Tov, an eighteenth-century rabbi and founder of the Hasidic movement, famously noted that the Jewish people are like a living Torah scroll, and every individual Jew is a letter within it. If a single letter is damaged or missing or incorrectly drawn, a Torah scroll is considered invalid. So too, in Judaism, each individual is considered a crucial part of the people, without whom the entire religion would suffer. Rabbi Sacks uses this metaphor to make a passionate argument in favor of affiliation and practice in our secular times, and invites us to engage in our dynamic and inclusive tradition. Never has a book more eloquently expressed the joys of being a Jew.This is the story of one man's hope for the future -- a future in which the next generation, his children and ours, will happily embrace the beauty of the world's oldest religion.

    In her groundbreaking book, New York magazine writer Ariel Levy argues that, if male chauvinist pigs of years past thought of women as pieces of meat, Female Chauvinist Pigs of today are doing them one better, making sex objects of other women – and of themselves. Irresistibly witty and wickedly intelligent, Female Chauvinist Pigs makes the case that the rise of raunch does not represent how far women have come; it only proves how far they have left to go.

    From Mary Lamb, sister of Charles, who in the throes of a nervous breakdown turned on her mother with a kitchen knife, to Freud, Jung, and Lacan, who developed the new women-centered therapies, Lisa Appignanesi’s research traces how more and more of the inner lives and emotions of women have become a matter for medics and therapists. Here too is the story of how over the years symptoms and diagnoses have developed together to create fashions in illness and how treatments have succeeded or sometimes failed. Mad, Bad, and Sad takes us on a fascinating journey through the fragile, extraordinary human mind.

    It presents historical perspectives on the development of nursing theory, assessments of concept and theory development and theory evaluation, middle-range theories, and shared theories from other disciplines in the sociologic, behavioral, and biomedical sciences, focusing on the application of theory. Learning features found throughout the text include case studies and end-of-chapter summaries that help to reinforce essential concepts.

    As a business, how can you break that trend and achieve client fidelity? In this book we reveal the secrets behind the framework that will sell and retain your customers. Did you know that less than one percent of all leads become customers? It is a true and shocking stat, but there is a way to stop the waste and flip this around. In this highly anticipated book, we reveal the secrets behind our signature TEAM - Target, Engage, Activate, and Measure - framework to transform your approach to market, increase sales, and retain your ideal customers. Account-Based Marketing (ABM) is the new B2B. It‘s time to challenge the status quo of B2B Marketing and Sales, and transition to what the business arena already expects as the updated B2B model. A transformation like this can only happen through an account-based approach that unites marketing, sales, and customer success teams (go-to-market teams) as #OneTeam. In summary, the TEAM framework coupled with the account-based approach enables your company to focus on the target accounts, engage them in a meaningful way, activate the sales team with top tier accounts proactively, and finally measure success based on business outcomes over vanity metrics. It's time to take the lead and transition your business to ABM. The process is simple when you have the right book - ABM is B2B. What are you waiting for?

    A woman won a state presidential primary contest (quite a few of them, actually) for the first time in this country's history. Less than a year later, a vice-presidential candidate concluded her appearance in a national debate and immediately reached for her newborn baby. A few months after that, an African American woman moved into the White House not as an employee but as the First Lady. She is only the third First Lady in American history to have a postgraduate degree, and for most of her marriage, she has out-earned her husband. In Big Girls Don't Cry, Rebecca Traister, a Salon.com columnist whose election coverage garnered much attention, makes sense of this moment in American history, in which women broke barriers and changed the country's narrative in completely unexpected ways: How did the volatile, exhilarating events of the 2008 election fit together? What lessons can be learned from these great political upheavals about women, politics, and the media? In an utterly engaging, razor-sharp narrative interlaced with her first-person account of being a young woman navigating this turbulent and exciting time, Traister explores how—thanks to the campaigns of Hillary Clinton and Sarah Palin, and the history-making work and visibility of Michelle Obama, Tina Fey, Rachel Maddow, Katie Couric, and others—women began to emerge stronger than ever on the national stage.

    In The Heart and Stomach of a King, Carole Levin explores contemporary representations of the unmarried, childless Elizabeth and focuses on the ways in which members of her court, foreign ambassadors, and a motley--and sometimes delusional--collection of subjects responded to her. Throughout, Levin's purpose is to explore how gender constructions, role expectations, and beliefs about sexuality influenced both Elizabeth's self-presentation and others' perceptions of her as a female, and Protestant, ruler.

    Increasingly, the reliability of not just the New Testament but really any document of history is called into question. If everyone writes from a point of view and with an agenda, can we reasonably expect any historical account to be objective--to tell us the truth? In this newly revised edition of Is the New Testament Reliable? Paul Barnett defends the task of the historian and the concept of history. He then addresses questions about the New Testament of importance to people of faith and skeptics alike:How close in time are the New Testament documents to the life of Jesus? Why should we believe the writings of biased early Christians? Were any of the writers of the New Testament books eyewitnesses to the events it records? How can we know that what was originally written has not been altered through the centuries? It is no small thing to trust ancient claims, but Barnett shows that we can take confidence in the New Testament, for it tells us the truth.

    For good and for evil, religion is the single greatest influence in the world. We accept as self-evident that competing economic systems (capitalist or communist) or clashing political parties (Republican or Democratic) propose very different solutions to our planet's problems. So why do we pretend that the world's religious traditions are different paths to the same God? We blur the sharp distinctions between religions at our own peril, argues religion scholar Stephen Prothero, and it is time to replace naÏve hopes of interreligious unity with deeper knowledge of religious differences. In Religious Literacy, Prothero demonstrated how little Americans know about their own religious traditions and why the world's religions should be taught in public schools. Now, in God Is Not One, Prothero provides readers with this much-needed content about each of the eight great religions. To claim that all religions are the same is to misunderstand that each attempts to solve a different human problem. For example: –Islam: the problem is pride / the solution is submission –Christianity: the problem is sin / the solution is salvation –Confucianism: the problem is chaos / the solution is social order –Buddhism: the problem is suffering / the solution is awakening –Judaism: the problem is exile / the solution is to return to God Prothero reveals each of these traditions on its own terms to create an indispensable guide for anyone who wants to better understand the big questions human beings have asked for millennia—and the disparate paths we are taking to answer them today. A bold polemical response to a generation of misguided scholarship, God Is Not One creates a new context for understanding religion in the twenty-first century and disproves the assumptions most of us make about the way the world's religions work.

    Psychology is the only branch of learning in which I am particularly versed. To the psychologist the religious propensities of man must be at least as interesting as any other of the facts pertaining to his mental constitution. It would seem, therefore, as a psychologist, the natural thing for me would be to invite you to a descriptive survey of those religious propensities." When William James went to the University of Edinburgh in 1901 to deliver a series of lectures on "natural religion," he defined religion as "the feelings, acts, and experiences of individual men in their solitude, so far as they apprehend themselves to stand in relation to whatever they may consider the divine." Considering religion, then, not as it is defined by--or takes place in--the churches, but as it is felt in everyday life, he undertook a project that, upon completion, stands not only as one of the most important texts on psychology ever written, not only as a vitally serious contemplation of spirituality, but for many critics one of the best works of nonfiction written in the 20th century. Reading The Varieties of Religious Experience, it is easy to see why. Applying his analytic clarity to religious accounts from a variety of sources, James elaborates a pluralistic framework in which "the divine can mean no single quality, it must mean a group of qualities, by being champions of which in alternation, different men may all find worthy missions." It's an intellectual call for serious religious tolerance--indeed, respect--the vitality of which has not diminished through the subsequent decades.

    -- Stephen R. Covey, author of The 7 Habits of Highly Effective People and The 8th Habit: From Effectiveness to GreatnessPixar is one of the most creative organizations in the world. Read Innovate the Pixar Way and explore the true beauty in how they sustain the environment. Who knows, maybe a little Pixar dust will fall on you! -- John Christensen, coauthor of Fish! and playground director AKA: CEO, ChartHouse LearningCreativity makes it possible for our dreams to become real--my life is my proof. This book puts all those possibilities in the hands of the reader . . . for those who will be creating the future. -- Carol Lawrence, singer, dancer, actress, and national spokesperson for the Opening Minds Through the Arts student achievement programWith great and useful tips from beginning to end, this book will inspire workplaces to have more fun AND more success. I guarantee it! -- George Zimmer, founder and CEO, Men's WearhouseThis insightful work is a great primer for leaders who are looking to unleash creative potential and instill a sense of joy and playfulness in their organizations. -- Brian Walker, president and CEO, Herman Miller, Inc.Animate your team and unleash their creative power . . . The Pixar WayCreativity doesn't follow titles; it just comes from where it comes from. -- Ed Catmull, Pixar cofounder, Pixar and Disney Animation Studios presidentIn movies from Toy Story to The Incredibles to WALL-E to Up, Pixar Studios continues to set new standards for commercial and critical achievement. Pixar is a place where collaboration sets the tone for "artists and geeks to work side by side in a spirit of mutual respect and trust. The key lies not just in who--writers, animators, directors, tech wizards, and others--makes Pixar outstanding, but in how Pixar creates the ultimate haven where creativity overflows.In this eye-opening book, Bill Capodagli and Lynn Jackson, authors of The Disney Way, reveal how Pixar has reawakened the innovative spirit of Walt Disney. They explore how president Ed Catmull and chief creative officer John Lasseter and the rest of Pixar's brain trust have built an organization on the simple philosophy that quality is the best businessplan. It makes no difference if you are making a movie that takes four years or serving a customer that takes four minutes, you have only one chance to deliver that magical, magnetic, enchanting experience for your customer.In this concise, accessible book, Capodagli and Jackson offer examples of how it's done--and explain what it takes to get your people to achieve greatness by unleashing their power toDream like a child . . . Have a vision, and be able to clearly communicate your objectives and goals.Believe in your playmates . . . Hire creative people, trust in their skills and judgment, and inspire them to trust their colleagues.Dare to jump in the water and make waves . . . Challenge the status quo. Encourage risktaking, but permit your people to fail, get back up, and try again.Unleash your childlike potential . . . Focus on the details; make quality work your business's highest priority.Learn not only from Pixar but also from how other leading organizations--Google, Griffin Hospital, Men's Wearhouse, OMA (Opening Minds Through the Arts) student achievement program, Nike, Target, and the Internet shoe giant Zappos--unshackle their people's imaginations and do outrageously great things. And by motivating your team to Innovate the Pixar Way you, too, can discover the magic that will help your business stay ahead of the competition, attract the best talent, and fatten the bottom line.In 1993, Bill Capodagli and Lynn Jackson cofounded Capodagli Jackson Consulting in West Olive, Michigan. They have helped scores of organizations revamp their customer service experiences and develop innovative products, and they also have developed performance strategies to impact organizational change using Walt Disney's Dream, Believe, Dare, Do success credo. Bill Capodagli is the most requested keynote speaker on the creative cultures of both Disney and Pixar.Visit the authors at capojac.com

    At a little after one a.m. on the morning of June 28, 1969, the police carried out a routine raid on the bar. But it turned out not to be routine at all. Instead of cowering -- the usual reaction to a police raid -- the patrons inside Stonewall and the crowd that gathered outside the bar fought back against the police. The five days of rioting that followed changed forever the face of lesbian and gay life. In the years since 1969, the Stonewall riots have become the central symbolic event of the modern gay movement. Renowned historian and activist Martin Duberman now tells for the first time the full story of what happened at Stonewall, recreating in vivid detail those heady, sweltering nights in June 1969 and revealing a wealth of previously unknown material. This landmark book does even more: it unforgettably demonstrates that the Stonewall riots were not the beginning -- just as they were certainly not the end -- of the ongoing struggle for gay and lesbian rights. Duberman does all this within a narrative framework of novelistic immediacy. Stonewall unfolds through the stories of six lives, and those individual lives broaden out into the larger historical canvas. All six came of age in the pre-Stonewall era, and all six were drawn into the struggle for gay and lesbian rights as a result of the upheaval at the Stonewall bar and the events that followed.