There was just one difference: rather than supporting the likes of soccer teams Arsenal or Manchester United, Dave’s team of choice was the ever so slightly less glamorous Bromley Football Club—one of the last genuinely amateur soccer teams left, fighting for survival in the lowest non-league division. This tale chronicles Bromley’s worst ever season. Dave turns up to each match with his soccer cleats in his bag, just in case the team is a player short; the team misses so many goals that in one match, the taunting opposition fans actually lose count of the score. The Bromley Boys is the touching true story about supporting a club through thin and even thinner: proof that the more a team may lose on the field, the more there is to gain on the terraces.

    It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

    A year earlier his managerial career had reached its nadir amid speculation he would be forced out of Old Trafford. He was taken to the limit over the Roy Keane scandal, his volatile relationship with the media, the political fallout of Malcolm Glazer's takeover and a miserable six-month run in which the team were humbled in Europe, embarrassed by the Conference side Burton Albion and barracked by their own fans. Ferguson, it is claimed, came close to quitting. But the great man has used his inimitable managing skills and bloody-minded determination to turn it around yet again and remind everyone he is still the most formidable manager in the business.Written over the course of two hugely eventful, diverse and controversial seasons, "This Is The One" offers a unique, warts-and-all portrait of Ferguson from a privileged behind-the-scenes position. As a football writer for the Guardian, Daniel Taylor has been there from day one and seen every side of Ferguson, from the flint-faced authoritarian to the kind, quick-witted man with the heart the size of the Old Trafford trophy room. Entertaining, revelatory, sometimes shocking but always affectionate, this is the close-up look at one of the most talked-about figures in sport, in good times and bad, and culminating in the glory of his ninth tittle win.

    This handy reference will help project managers and students enhance their knowledge in specific areas and test themselves on issues that are essential to successful project management.

    Whether you're a longtime Hungry Girl fan or just looking for some incredibly delicious all-natural recipes, this freebie eBook is a must! It features three calorie-slashed dishes -- two mega-satisfying meals and a decadent 100-calorie dessert! -- taken straight from the pages of Hungry Girl Clean & Hungry: Easy All-Natural Recipes for Healthy Eating in the Real World.Enjoy this free preview now, and don't miss Hungry Girl Clean & Hungry, out April 5th, 2016!

    Meanwhile, countless entrepreneurs shot themselves in the foot with basic PR mistakes — spending far too much money hiring the wrong sort of PR people. The goal of this book is simple: to save entrepreneurs from the overpriced and ineffective PR gurus of the world — and to give them the tools they need to take on the media themselves (or at least, to hire someone who doesn't stink).

    One experience that would take some beating is that endured by Baxter Dury.When punk rock star Ian Dury disappeared to make films in the late 80s, he left his teenage son in the care of his roadie, in a rundown flat in Hammersmith. But this was no ordinary roadie; this was the Sulphate Strangler. The Strangler, having taken a lot of LSD in the 60s, was prone to depression, anger and hallucinations. He was also, as the name suggests, a drug dealer. What could possibly go wrong?In a period that we can now only imagine, a young Baxter ricocheted from one adventure to another, narrowly swerving one disaster only immediately to collide with another. At times, his situation was perilous in the extreme - the world is lucky to have him at all. CHAISE LONGUE is an intimate account of those escapades, evocatively illuminating a bohemian west London populated with feverishly grubby characters. Narrated in Dury's candid tone, both sad and funny, this moving story will leave an indelible imprint on its readers.

    Stuck at a boring family party, on an awkward date, in a below-par job interview, or any number of other situations in which conversation has become more of a trickle than a flow. Well, fear the excruciation no more, as Richard Herring's Emergency Questions is about to change your life. Containing 1,000 conversation starters from one of our most cherished comedians, along with plenty of answers from the many household names who've appeared on his hundreds of podcasts, this book is virtually guaranteed to remove any social anxiety from your life, and will raise your repartee-game to new heights.

    Following a grand betrayal, Khaled's father and uncles, the respected right-hand men to the King of Afghanistan, become targets of the new regime. Khaled's father is exiled, his uncles are executed, and their families are locked away in a forgotten corner of Kabul. So begins a decades-long struggle in captivity where Khaled faces the hardship of prison life while enduring tragedies as more of his loved ones are executed and succumb to diseases. Despite the tribulations he experiences, Khaled never gives up hope, choosing to make the most of his time by studying five different languages, advanced literature, and philosophy. Eventually, Khaled and his family are released from prison, but are they truly free? Forbidden from leaving the country, one thing continues to haunt Khaled: a longing to reunite with his father. SHACKLED is a raw, heart-opening story about resilience. It follows the Charkhi family from the 1932 coup to the 1979 Soviet invasion. Amidst national and personal upheaval, Khaled finds his freedom by choosing to lead a life of optimism, kindness, joy, and love. Adam Siddiq is the grandson of Khaled Siddiq. Adam wrote SHACKLED alongside his grandfather, Khaled—a shared journey they hope will inspire others to become more involved in the sacred bond between the youth and their elders.

    

    When inexperienced entrepreneurs ask my advice about their idea for a tech startup, they often worry "What if Google decides to compete with us? They will crush us!" I respond that far more startups die of suicide than homicide. If you can avoid hurting yourself, then you are already better off than most of your competitors. Startups are a chance to build something entirely original with brilliant and ambitious people. But startups are also dangerous. Limited money means there is little room for mistakes. One bad decision can mean bankruptcy. The potential payoff attracts capital, which in turn attracts scam artists. The unscrupulous often lack the skills needed to succeed, but sometimes they are smart enough to trick investors. Even entrepreneurs who start with a strong moral compass can find that the threat of failure unmoors their ethics from their ambition. Emotions matter. We might hope that those in leadership positions possess strength and resilience, but vanity and fragile egos have sabotaged many of the businesses that I’ve worked with. Defeat is always a possibility, and not everyone finds healthy ways to deal with the stress. In this book I offer both advice and also warnings. I've seen certain self-destructive patterns play out again and again, so I wanted to document one of the most extreme cases that I've witnessed. In 2015 I worked for a startup that began with an ingenious idea: to use the software techniques known as Natural Language Processing to allow people to interact with databases by writing ordinary English sentences. This was a multi-billion dollar idea that could have transformed the way people gathered and used information. However, the venture had inexperienced leadership. They burned through their $1.3 million seed money. As their resources dwindled, their confidence transformed into doubt, which was aggravated by edicts from the Board Of Directors ordering sudden changes that effectively threw away weeks' worth of work. Every startup forces its participants into extreme positions, often regarding budget and deadlines. Often these situations are absurd to the point of parody. Therefore, there is considerable humor in this story. The collision of inexperience and desperation gives rise to moments that are simply silly. I tell this story in a day-to-day format, both to capture the early optimism, and then the later sense of panic. Here then, is a cautionary tale, a warning about tendencies that everyone joining a startup should be on guard against."

    The war at sea was a critical contest, as sea-lanes provided the logistical arteries for British and subsequent Allied armies fighting on the three continents of Africa, Asia, and Europe. Land forces ultimately won World War II, but the battles at sea fundamentally altered the balance of military power on the ground.

    Edgar Hoover to brilliant imaginer Walt Disney and bad boy of baseball Ty Cobb, Freemasons have influenced every aspect of American life. Yet this secret society remains as controversial and mysterious as ever. In this book, you'll learn the truth about: The power and meaning behind the symbols, rites, and rituals Alleged connections with Jack the Ripper, the KKK, and the Holy Grail Freemasons vs. the Nazis The centuries-long rivalry with the Catholic Church Freemasonry's growing influence here and abroad As the largest--and oldest--fraternal organization, the Freemasons will continue to shape the world we live in for the foreseeable future. With this tell-all guide, you'll unravel the mystery of this intriguing society--one secret at a time!

    The authors' experiential learning approach makes it easy to put these skills into practice in any health care setting. This book helps students develop the critical thinking ability needed to apply skills on the job—from organizing patient care to motivating staff to managing conflict.

    Follow one veterinarian's story through the course of her career and experience the dramas, the traumas and the comedies that regularly take place in a veterinary emergency room. Become privy to some of the authors most humorous, shocking and hackle-raising encounters with animals and overhear some of the more memorable conversations that she has had with owners throughout her years of practice. Follow her through her foreign travels and learn how modern veterinary medicine far exceeds the medical care that is available in these third world countries.Bite Me gives a rare insider's view of the frustrations, the joys and the heartbreak that veterinarians experience on a daily basis and exposes the reasons why the veterinary profession is currently facing some dire and frightening challenges. From page to page you will find yourself laughing, crying, angry, shocked, laughing again, and then eager to know more.Bite Me is a must-read for any pet owner, any person aspiring to be a veterinarian, any veterinary student, and any person who has an interest in the welfare of both animals and people.