This revised and updated edition offers easy time-tested ways to improve anybody's ability to communicate in business and social situations, either in person or in cyberspace.

    As a Special Agent for the FBI’s National Security Division’s Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you. In The Like Switch, he presents these techniques for how you can influence, attract, and win people over. Learn how to think and react like your favorite TV investigators from Criminal Minds or CSI as Dr. Schafer shows you how to improve your LQ (Likeability Quotient), “spot the lie” both in person and online, master nonverbal cues that influence how people perceive you, and turn up or turn down the intensity of a relationship. Dr. Schafer cracks the code on making great first impressions, building lasting relationships, and understanding others’ behavior to learn what they really think about you. With tips and techniques that hold the key to taking control of your communications, interactions, and relationships, The Like Switch shows you how to read others and get people to like you for a moment or a lifetime.

    Now, once again, Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are “wired to connect” and the surprisingly deep impact of our relationships on every aspect of our lives.Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies—down to the level of our genes—for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a “neural ballet” that connects us brain to brain with those around us.Our reactions to others, and theirs to us, have a far-reaching biological impact, sending out cascades of hormones that regulate everything from our hearts to our immune systems, making good relationships act like vitamins—and bad relationships like poisons. We can “catch” other people’s emotions the way we catch a cold, and the consequences of isolation or relentless social stress can be life-shortening. Goleman explains the surprising accuracy of first impressions, the basis of charisma and emotional power, the complexity of sexual attraction, and how we detect lies. He describes the “dark side” of social intelligence, from narcissism to Machiavellianism and psychopathy. He also reveals our astonishing capacity for “mindsight,” as well as the tragedy of those, like autistic children, whose mindsight is impaired.Is there a way to raise our children to be happy? What is the basis of a nourishing marriage? How can business leaders and teachers inspire the best in those they lead and teach? How can groups divided by prejudice and hatred come to live together in peace? The answers to these questions may not be as elusive as we once thought. And Goleman delivers his most heartening news with powerful conviction: we humans have a built-in bias toward empathy, cooperation, and altruism–provided we develop the social intelligence to nurture these capacities in ourselves and others.From the Trade Paperback edition.

    "This book clearly illustrates the true nature of disturbed characters, exposes the tactics the most manipulative characters use to pull the wool over the eyes of others, and outlines powerful, practical ways to deal more effectively with manipulative people."

    Today we use margin just to get by. This book is for anyone who yearns for relief from the pressure of overload. Reevaluate your priorities, determine the value of rest and simplicity in your life, and see where your identity really comes from. The benefits can be good health, financial stability, fulfilling relationships, and availability for God's purpose.

    More than a million people have learned the secrets of effective conversation using Conversationally Speaking. This revised edition provides more ways to improve conversational skills by asking questions that promote conversation, learning how to listen so that others will be encouraged to talk, reducing anxiety in social situations and more.Alan Garner, MA, is a nationally known communications consultant and a longtime teacher. He has taught hundreds of "Conversationally Speaking" workshops and over 5 million copies of his books have been sold worldwide. This book teaches simple skills for doing well socially in everyday language, which is why it has been popular in its various editions for 37 years and has sold almost 1 million copies.Toastmaster Magazine writes: "'Conversationally Speaking' is the classic how-to book in social communication."Carolyn Hax, a columnist for the "Washington Post" whose work appears in 200 newpapers, wrote: "Alan Garner is brilliant at teaching social skills to those who need or want to start at the beginning- who feel they somehow missed out on life classes that everyone else got to attend.""Conversationally Speaking" is recommended by hundreds of therapists for people who want better relationships. These include Dr. Albert Ellis, the founder of the Rational Emotive School of Psychology, who called this book: "An exceptionally clear, highly effective book on conversational skills that uniquely includes a very sensible and useful section on rational thinking."Aaron Beck, MD, University Professor of Psychiatry at the University of Pennsylvania wrote: "'Conversationally Speaking' is of great value for people who want to sharpen their skills in interpersonal relations. I routinely recommend it."

    But what about organizing the other side of our lives—the spiritual side?One of the great battlegrounds of the new century is within the private world of the individual.The values of our Western culture incline us to believe that the busy, publicly active person in ministry  is also the most spiritual.Tempted to give imbalanced attention to the public world at the expense of the private, we become involved in more programs, more meetings. Our massive responsibilities at home, work, and church have resulted in a lot of good people on the verge of collapse.In this timely update of his classic Ordering Your Private World, Gordon MacDonald equips a new generation to live life from the inside out, cultivating the inner victory necessary for public effectiveness.

    People sitting together in pews every Sunday have started to feel like strangers, loved ones at the dinner table like enemies. Toxic political dialogue, hate-filled rants on social media, and agenda-driven news stories have become the new norm. It’s exhausting, and it’s too much.In I Think You’re Wrong (But I’m Listening), two working moms from opposite ends of the political spectrum contend that there is a better way. They believe that we can choose to respect the dignity of every person, choose to recognize that issues are nuanced and can’t be reduced to political talking points, choose to listen in order to understand, choose gentleness and patience. Sarah from the left and Beth from the right invite those looking for something better than the status quo to pull up a chair and listen to the principles, insights, and practical tools they have learned hosting their fast-growing podcast Pantsuit Politics. As impossible as it might seem, people from opposing political perspectives truly can have calm, grace-­filled conversations with one another—by putting relationship before policy and understanding before argument.

    Whether you're online, in a classroom, an office, a town hall—or just hoping to get through a family dinner with a stubborn relative—dialogue shuts down when perspectives clash. Heated debates often lead to insults and shaming, blocking any possibility of productive discourse. Everyone seems to be on a hair trigger.In How to Have Impossible Conversations, Peter Boghossian and James Lindsay guide you through the straightforward, practical, conversational techniques necessary for every successful conversation—whether the issue is climate change, religious faith, gender identity, race, poverty, immigration, or gun control. Boghossian and Lindsay teach the subtle art of instilling doubts and opening minds. They cover everything from learning the fundamentals for good conversations to achieving expert-level techniques to deal with hardliners and extremists. This book is the manual everyone needs to foster a climate of civility, connection, and empathy."This is a self-help book on how to argue effectively, conciliate, and gently persuade. The authors admit to getting it wrong in their own past conversations. One by one, I recognize the same mistakes in me. The world would be a better place if everyone read this book."  —Richard Dawkins, author of Science in the Soul and Outgrowing God

    People talk past each other, eager to be heard but somehow deaf to what is being said. Listening is an essential skill for healthy relationships, both with God and with other people. But it is more than that: listening is a way of life. Adam McHugh places listening at the heart of our spirituality, our relationships and our mission in the world. God himself is the God who hears, and we too can learn to hear what God may be saying through creation, through Scripture, through people. By cultivating a posture of listening, we become more attentive and engaged with those around us. Listening shapes us and equips us to be more attuned to people in pain and more able to minister to those in distress. Our lives are qualitatively different―indeed, better―when we become listeners. Heed the call to the listening life, and hear what God is doing in you and the world.

    In this groundbreaking book, Dr Harville Hendrix shares with you what he has learned about the psychology of love during more than thirty years of working as a therapist and helps you transform your relationship into a lasting source of love and companionship. For this edition of his classic book, Dr Hendrix and his wife, Helen LaKelly Hunt, have added a new introduction describing the powerful influence this book has had on so many people over the years. With its step-by-step programme, GETTING THE LOVE YOU WANT will help you create a loving, supportive and revitalized partnership.

    With penetrating insight and practical applications, Relationships: A Mess Worth Making identifies how to work through the most stubborn problems that plague any contemporary relationship - be it marriage, parent-child, or friendship.

    That’s right—and teen health expert Dr. Meg Meeker has the data and clinical experience to prove it. After more than twenty years of counseling girls, she knows that fathers, more than anyone else, set the course for their daughters’ lives. Now Dr. Meeker, author of the critically acclaimed Epidemic: How Teen Sex Is Killing Our Kids, shows you how to strengthen—or rebuild—your bond with your daughter, and how to use it to shape her life, and yours, for the better. Directly challenging the feminist attack on traditional masculinity, Dr. Meeker demonstrates that the most important factor for girls growing up into confident, well-adjusted women is a strong father with conservative values. To have one, she shows, is the best protection against eating disorders, failure in school, STDs, unwed pregnancy, and drug or alcohol abuse—and the best predictor of academic achievement, successful marriage, and a satisfying emotional life. Strong Fathers, Strong Daughters reveals: • The essential characteristics and virtues of strong fathers—and how to develop them • How daughters take cues from their fathers on everything from drug use, drinking, smoking, and having sex, to self-esteem, moodiness, and seeking attention from boys • Why girls want you to place restrictions on them (even though they’ll complain when you do) • How to become a hero to your daughter—and why she needs that more than anything • The one mistake fathers make that is the primary cause of girls "hooking up" • Why girls depend on the guidance of fathers through, and even beyond, their college years • Recipe for disaster: the notion that girls "need to make their own decisions andmistakes" • Why girls need God—and how your faith, or lack thereof, will influence her • How to communicate with your daughter—and how not to • True stories of "prodigal daughters"—and how their fathers helped bring them back Dads, you are far more powerful than you think you are. Your daughters need the support that only fathers can provide—and if you are willing to follow Dr. Meeker’s advice on how to guide your daughter, to stand between her and a toxic culture, your rewards will be unmatched

    These issues have been corrected, but if you purchased a defective copy between September and December 2019, please send proof of purchase to josseybasseducation@wiley.com to receive a replacement copy.Dear Friends: I'm sorry that after 20 years of happy traveling, Let Your Life Speak hit a big pothole involving printing errors that resulted in an unreadable book. But I'm very grateful to my publisher for moving quickly to see that people who received a defective copy have a way to receive a good copy without going through the return process. We're all doing everything we can to make things right, and I'm grateful for your patience. Thank you, Parker J. PalmerWith wisdom, compassion, and gentle humor, Parker J. Palmer invites us to listen to the inner teacher and follow its leadings toward a sense of meaning and purpose. Telling stories from his own life and the lives of others who have made a difference, he shares insights gained from darkness and depression as well as fulfillment and joy, illuminating a pathway toward vocation for all who seek the true calling of their lives.

    As a human behavior hacker, Vanessa Van Edwards created a research lab to study the hidden forces that drive us. And she’s cracked the code. In Captivate, she shares shortcuts, systems, and secrets for taking charge of your interactions at work, at home, and in any social situation. These aren’t the people skills you learned in school. This is the first comprehensive, science backed, real life manual on how to captivate anyone—and a completely new approach to building connections. Just like knowing the formulas to use in a chemistry lab, or the right programming language to build an app, Captivate provides simple ways to solve people problems. You’ll learn, for example… · How to work a room: Every party, networking event, and social situation has a predictable map. Discover the sweet spot for making the most connections.· How to read faces: It’s easier than you think to speed-read facial expressions and use them to predict people’s emotions.· How to talk to anyone: Every conversation can be memorable—once you learn how certain words generate the pleasure hormone dopamine in listeners.When you understand the laws of human behavior, your influence, impact, and income will increase significantly. What’s more, you will improve your interpersonal intelligence, make a killer first impression, and build rapport quickly and authentically in any situation—negotiations, interviews, parties, and pitches. You’ll never interact the same way again.