Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.

    Grassian and Joan R. Kaplowitz have revised, expanded, and updated their comprehensive guide to the theory and practice of library instruction. This second edition covers all aspects and modes of information literacy instruction, including history and psychology, as well as how to create and design teaching materials, how to use new technology to support pedagogy, and how to utilize new developments in the field since the publication of the previous edition. The recommended readings and exercises at the end of each chapter help put ideas and concepts into practice. The companion CD-ROM includes institutional and library mission statements related to information literacy, a table listing pros and cons of assessment tools, a brief overview of learning styles table, examples of minimalist documentation, a sample PowerPoint slide show, a sample class outline, a two-minute yoga exercise, suggestions for further reading and the complete book bibliography, both with links to web pages.

    Banaji and Anthony G. Greenwald as they explore the hidden biases we all carry from a lifetime of exposure to cultural attitudes about age, gender, race, ethnicity, religion, social class, sexuality, disability status, and nationality.“Blindspot” is the authors’ metaphor for the portion of the mind that houses hidden biases. Writing with simplicity and verve, Banaji and Greenwald question the extent to which our perceptions of social groups—without our awareness or conscious control—shape our likes and dislikes and our judgments about people’s character, abilities, and potential.In Blindspot, the authors reveal hidden biases based on their experience with the Implicit Association Test, a method that has revolutionized the way scientists learn about the human mind and that gives us a glimpse into what lies within the metaphoric blindspot.The title’s “good people” are those of us who strive to align our behavior with our intentions. The aim of Blindspot is to explain the science in plain enough language to help well-intentioned people achieve that alignment. By gaining awareness, we can adapt beliefs and behavior and “outsmart the machine” in our heads so we can be fairer to those around us. Venturing into this book is an invitation to understand our own minds.Brilliant, authoritative, and utterly accessible, Blindspot is a book that will challenge and change readers for years to come.Praise for Blindspot  “Conversational . . . easy to read, and best of all, it has the potential, at least, to change the way you think about yourself.”—Leonard Mlodinow, The New York Review of Books  “Accessible and authoritative . . . While we may not have much power to eradicate our own prejudices, we can counteract them. The first step is to turn a hidden bias into a visible one. . . . What if we’re not the magnanimous people we think we are?”—The Washington Post  “Banaji and Greenwald deserve a major award for writing such a lively and engaging book that conveys an important message: Mental processes that we are not aware of can affect what we think and what we do. Blindspot is one of the most illuminating books ever written on this topic.”—Elizabeth F. Loftus, Ph.D., distinguished professor, University of California, Irvine; past president, Association for Psychological Science; author of Eyewitness Testimony   “A wonderfully cogent, socially relevant, and engaging book that helps us think smarter and more humanely. This is psychological science at its best, by two of its shining stars.”—David G. Myers, professor, Hope College, and author of Intuition: Its Powers and Perils   “[The authors’] work has revolutionized social psychology, proving that—unconsciously—people are affected by dangerous stereotypes.”—Psychology Today“An accessible and persuasive account of the causes of stereotyping and discrimination . . . Banaji and Greenwald will keep even nonpsychology students engaged with plenty of self-examinations and compelling elucidations of case studies and experiments.”—Publishers Weekly   “A stimulating treatment that should help readers deal with irrational biases that they would otherwise consciously reject.”—Kirkus Reviews

    Soft spoken and ever courteous, you've never met a creature quite so charming. But tread carefully, for this frog has quite a secret to share!Approximately 40 pages in all. Originally this picture book was intended for children 3 to 6, but as I wrote it, I realized that it's really meant for all children AND their parents. (Read it together. You'll get a big laugh at the end!)Descriptions of my other popular children's books are included after the main feature (an additional 5 pages).

    The most extraordinary thing he found when writing about his experiences is that the most common comment about his work is "OMG that's me. You are telling my story. I don't feel so alone now."Living with mental illness is hard, but it's especially difficult when dealing with more than one condition at the same time. Many books about coping with mental illness focus on one disorder, such as bipolar disorder, anxiety, panic attacks, or depression. Because Dave Mowry didn't see any that dealt with his situation of living with multiple disorders simultaneously, he decided to write about it himself.OMG That's Me! is sometimes funny, often poignant, but always deeply honest, open, and personal. Mowry's stories let others know there is help and there is hope, and that they too can recover and live a full life. This book is a must read for family members and friends who will gain true insight into the experiences of loved ones living with a mental illness. This book is a must read for mental health professionals who will better understand the symptoms faced by their patients. And ordinary people will see the strength, resilience, and beauty of people that will shatter the stigma surrounding mental illness.

    Christopher LehmanSit down with Christopher Lehman as he shares the strategies he has used to make research reading and writing real and motivating for students. Chris draws on his experience with the Reading and Writing Project and as co-author of Pathways to the Common Core to help you tailor your instruction to your students' needs, get to the heart of the Common Core State Standards, and, most importantly, challenge your students to become driven, inquisitive thinkers who can meet the demands of school and life in the 21st century.Energize Research Reading and Writing provides a menu of fresh, classroom-tested strategies for teaching research across all contents as well as:at-a-glance guides for differentiation-ways to ramp up strategies for experienced researchers and ways to make them accessible for emerging researchers samples of grade level language for each strategy and tips for content-area teachers ideas for using the strategies to build plans for the short and long research projects that the CCSS requires a quick-reference chart that links each strategy to the CCSS so you can quickly turn to the strategies that aim to align with a particular standard. Use this book as a complete research unit plan or as a source for targeted strategies. Energize Research Reading and Writing has all the tools you need to transform your students into engaged and independent researchers.

    In this revised edition that includes coverage of new Web 2.0 and Web 3.0 tools, tablets, and omnipresent wireless devices, Burke demonstrates how to successfully conceptualize, purchase, implement and maintain a library's invaluable tech assets. Highlights in this eagerly anticipated edition include enhanced coverage of e-books and cloud computing. This comprehensive resource should be at the top of the list for any current or future library professional looking to stay at the forefront of technological advancement.

    It can be harsh, stressful, and feel like a pot of boiling hot water. The environments we find ourselves in can change, weaken, or harden us, and test who we truly are. We can be like the carrot that weakens in the pot or like the egg that hardens. Or, we can be like the coffee bean and discover the power inside us to transform our environment.The Coffee Bean is an inspiring tale that follows Abe, a young man filled with stress and fear as he faces challenges and pressure at school and home. One day after class, his teacher shares with him the life-changing lesson of the coffee bean, and this powerful message changes the way he thinks, acts, and sees the world. Abe discovers that instead of letting his environment change him for the worse, he can transform any environment he is in for the better. Equipped with this transformational truth, Abe embarks on an inspirational journey to live his life like the coffee bean. Wherever his life takes him, from school, to the military, to the business world, Abe demonstrates how this simple lesson can unleash the unstoppable power within you.A delightful, quick read, The Coffee Bean is purposely written and designed for readers of all ages so that everyone can benefit from this transformational lesson. This is a book and message that, when read and shared, has the power to change your life and the world around you. You just have to decide: are you a carrot, egg, or coffee bean?