Patrick Collins, an internationally recognized expert on the subject, offers an original, comprehensive guide to maximizing negotiation skills, whether in a one-on-one encounter or a larger, more formal negotiating session.Collins explains what negotiation is and isn’t (“negotiation is not confrontation”) and discusses ways to overcome the fear of negotiation, strategies for gaining the upper hand by manipulating the environment, and tactics tailored to negotiation type. What he offers is much more than just a guide to “magic words” or a collection of case studies; Collins provides a hard-working handbook on assessing situations and pinpointing the appropriate techniques for any given circumstance. There’s great real-life advice, including details on how to negotiate at restaurants and hotels. The tips are often surprisingly, almost shockingly simple and logical—such as the suggestion to get in line behind a belligerent customer to boost your own chances for success. Readers will come away with a set of “guerrilla negotiating” tactics, and a better understanding of:• when to continue talking and when to walk away• how to identify words that sabotage your best efforts• how to identify cultural customs that will smooth the process• how to bluff for maximum effectivenessEach chapter concludes with “key thoughts” that summarize the main lessons in the preceding pages.Viewing negotiation as both science and art, Collins will help executives, managers, and almost anyone master the skills to have the upper hand in any situation.

    Who knew that these two very different people were actually... twin siblings?!

    Willis Johnson, the founder of Copart [CPRT], offers up a personal and inspirational account of this journey to the top including lessons he learned from love, war and building a global, multi-billion dollar business. Even at the pinnacle of success, Willis remained grounded in his family-first values. His stories will inspire and provoke the entrepreneur in everyone to start building their dream.

    It lived alongside the present, in dark corners, and in the shadows. In these tales, award-winning author Miyuki Miyabe explores the ghosts of Japan, and the spaces of the living world they inhabit. Written with a journalistic eye and a fantasist’s heart Apparitions bring the restless dead, and those who encounter them, to life.

    Are his fables, in which acorns quarrel and flowers fret about losing their looks, written for children or adults? They are for both: for adventurous young minds, but also for older readers in whom the spark of curiosity, combined with a taste for fantasy and a love of language, is still alight.This collection, appearing for the first time in paperback, brings together the best of his stories. They range from cautionary tales to small prose poems, from social satire to unmistakable tragedy. All share an intense delight in the natural world -- a sense of oneness with other living creatures and with the vast universe around us.Miyazawa is entirely original. No other Japanese writer, before or since, has told stories as fresh in detail but universal in scope as this man who lived and died, still young, in Japan's far north.

    Discusses the mythology of Japan, its origins in Shintoism and Buddhism, and the gods, spirits, men, and animals that appear in the many legends and stories.

    Many owners and CEOs think they have to be involved in every aspect of their business. They spend valuable brainpower on low-priority decisions. Before long, they're overworked and burned out.Instead of doing everything, it's time to focus on the right things.A CEO Only Does Three Things zeroes in on the three pillars of business: culture, people, and numbers. Steeped in twenty-plus years of practical knowledge, training, and consulting with some of the world's largest companies, this indispensable guide shows how to articulate the right culture for your business, hire people with the right mindsets, and inspire your teams to produce optimal results.Hundreds of CEOs have used Taylor's methods to create fulfilled, efficient, professional lives, and you can join them. Learn how to focus on the work you love-and avoid CEO burnout.

    While most B2B startups obsess over scalability and tracking, Drift takes a different approach. In This Won't Scale, you'll find insider lessons and plays from the Drift Marketing team that have helped the business grow at a hypergrowth rate. It contains 41 plays organized into easy-to-read and reference chapters. Keep it on your desk, thumb through it when you're looking for inspiration and come back to it over time. You’ll discover not only Drift's abnormal approach, but also hear never-before-told stories and learn how to implement Drift's marketing plays into your own marketing strategy.

    Over the following weeks, the world watched in horror as a natural disaster became a man-made catastrophe: fail-safes failed, cooling systems shut down, nuclear rods melted.In the first definitive account of the Fukushima disaster, two leading experts from the Union of Concerned Scientists, David Lochbaum and Edwin Lyman, team up with journalist Susan Q. Stranahan, the lead reporter of the Philadelphia Inquirer’s Pulitzer Prize–winning coverage of the Three Mile Island accident, to tell this harrowing story. Fukushima combines a fast-paced, riveting account of the tsunami and the nuclear emergency it created with an explanation of the science and technology behind the meltdown as it unfolded in real time. Bolstered by photographs, explanatory diagrams, and a comprehensive glossary, the narrative also extends to other severe nuclear accidents to address both the terrifying question of whether it could happen elsewhere and how such a crisis can be averted in the future.

    Ghosn spent two decades building a colossal partnership between Nissan and Renault that looked like a new model for a global business, but the alliance's shiny image fronted an unsteady, tense operation. Culture clashes, infighting among executives and engineers, dueling corporate traditions, and government maneuvering constantly threatened the venture.Journalists Hans Greimel and William Sposato have followed the story up close, with access to key players, including Ghosn himself. Veteran Tokyo-based reporters, they have witnessed the end of Japan's bubble economy and attempts at opening Japan Inc. to the world. They've seen the fraying of keiretsu, Japan's traditional skein of business relationships, and covered numerous corporate scandals, of which the Ghosn Shock and Ghosn's subsequent escape stand above all.Expertly reported, Collision Course explores the complex suspicions around what and who was really responsible for Ghosn's ouster and why one of the top executives in the world would risk everything to escape the country. It explains how economics, history, national interests, cultural politics, and hubris collided, crumpling the legacy of arguably the most important foreign businessman ever to set foot in Japan.This gripping, unforgettable narrative, full of fascinating characters, serves as part cautionary tale, part object lesson, and part forewarning of the increasing complexity of doing global business in a nationalistic world

    During his owner's life Hachiko saw him off from the front door and greeted him at the end of the day at the nearby Shibuya Station. The pair continued their daily routine until May 1925 when Professor Ueno didn't return on the usual train one evening. The professor had suffered a stroke at the university that day. He died and never returned to the station where his friend was waiting.Hachiko was given away after his master's death but he routinely escaped, showing up again and again at his old home. After some time, Hachiko realized that Professor Ueno no longer lived at the house. So he went to look for his master at the train station where he had accompanied him so many times before. Each day, Hachiko waited for Professor Ueno to return. And each day he didn't see his friend among the commuters at the station.Hachiko became a permanent fixture at the train station, which eventually attracted the attention of commuters. Many of the people who frequented the Shibuya train station had seen Hachiko and Professor Ueno together each day. Realizing that Hachiko waited in vigil for his dead master, their hearts were touched. They brought Hachiko treats and food to nourish him during his wait. This continued for 10 years, with Hachiko appearing only in the evening, precisely when the train was due at the station.Hachiko: The True Story of the Royal Dogs of Japan and One Faithful Akita is Hachiko's story, as well as an informative look at dog culture in Japan and the history and tradition of the Akita-ken, one of the most ancient, beloved, and faithful dog breeds ever.

    He consults for business and government organisations, and has written several very successful books.

    This comprehensive new edition of the top-selling PHR/SPHR Study Guide provides you expert preparation and review for these challenging exams as well as comprehensive coverage on labor relations, workforce planning, compensation, OSHA regulations.

    Gripping, action-packed, authentic, and filled with larger-than-life men and women of the Greatest Generation, CRASH DIVE puts you aboard a submarine during the war. You'll stand alongside Charlie as he proves himself time and again by keeping his wits and being decisive in crisis, though each encounter leaves him more heavily scarred for it. You'll attack a convoy in a daring night surface attack, emerge in a sea fog to ambush a battle group, and charge the battleship Yamato during the decisive Battle of Leyte Gulf. All the while, you'll live with the crew in the cramped, noisy, and challenging machine that was a diesel-electric submarine. CRASH DIVE: The Complete Series puts together for the first time all six episodes in Craig DiLouie's highly acclaimed historical military fiction series: CRASH DIVE, SILENT RUNNING, BATTLE STATIONS, CONTACT!, HARA-KIRI, and OVER THE HILL.

    In the first collective biography of both the men and women of the Yamato Dynasty, the Seagraves take a controversial, comprehensive look at a family history that crosses two world wars, the bombing of Hiroshima and Nagasaki, the American occupation of Japan, and Japan’s subsequent phoenix-like rise from the ashes of the Second World War. The Yamato Dynasty tells the story of the powerful men who have stood behind the screen–the shoguns and financiers controlling the throne from the shadows–taking readers behind the walls of privilege and tradition and revealing, in uncompromising detail, the true nature of a dynasty shrouded in myth and legend