last year, this updated collection contains the best of Robertson Davies' newspaper and magazine articles written over the past 50 years. "Each piece is entertaining and enlightening. . . ".--Publishers Weekly.

    You probably thought you couldn't stand any more genius in one lifetime. Well, fasten your intellectual seat belts! Inside you'll find 100% guaranteed top quality brilliance on every page, as he winsomely and wisely answers questions like these: Can people really hear radio broadcasts through their teeth? What does Queen Elizabeth carry in that purse, anyway? So how DO porcupines mate? And many more. When you hear the answers, you'll be glad someone asked the questions.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    The crime shocked the nation and was front-page news for several months. J. Edgar Hoover personally assigned his best FBI agents to the case, and within a short time, Parsons's husband and their live-in housekeeper, Anna Kupryanova, had become prime suspects. Botched ransom attempts, clashes between authorities and romantic intrigue kept the investigation mired in drama. The crime remained unsolved and has captivated Long Island audiences ever since. Former Suffolk County detective Steven C. Drielak reveals previously classified FBI documents and pieces together the mystery of the Alice Parsons kidnapping.

    Now, at the age of eighty-one, he wonders what he should pass on to the next generation. In Where There’s a Will, Mortimer ponders this question and writes about the (nonmaterial) things he believes enrich our experience of life. From the pleasures of drink and outdoor sex (though not necessarily together) to the justification of the odd lie and a vision of God as the Grand Perhaps, Where There’s a Will is Mortimer’s witty and wise, occasionally outrageous, and always thought-provoking examination of what it means to truly live and live well.

    B.

    On social media and beyond, we dish on all aspects of our personal lives: our relationships, our children, our sex lives, our health. But there's one thing that no one ever mentions-- our money. How much do we actually have? Who makes it? And how does that make us feel about ourselves? These are the uncomfortable questions that Rachel Shukert managed to avoid for years, buffered from the gnawing anxiety of her patched-together freelance living by the comfortable salary of her loving and successful husband. But when a sudden change in circumstances forced her to step up and start supporting her family for the first time, she had to face the depth of her phobias about money for the first time, and truth about the damage they had caused to her relationship. It wasn't pretty. Plates were thrown. Police were called. Accountants were vomited on -- or at least, near. And a marriage was pushed to the breaking point by the curious power that money -- or the lack of it -- has in our lives. Hilarious, painful, and searingly honest, CRAZY STUPID MONEY tells the hard truth about all the things that married people (not to mention not-quite-successful creative freelancers) never talk about but desperately wish someone would. The story of how one couple broke themselves down and struggled to come back together again, it's an unflinching look at what we talk about when we DON'T talk about money -- and how alone it makes us feel.RACHEL SHUKERT is a television writer living in Los Angeles. She is the author of five books, including the memoir EVERYTHING IS GOING TO BE GREAT and the Kindle Single LET ME BE YOUR STAR. You can follow her on Twitter At @RachelShukertCover Design by Adil Dara

     Now, in his third-and finest-memoir, Knipfel looks unflinchingly at his soul, and comes to some surprising conclusions in this anti-spirituality spiritual manifesto.

    Packed full of zingers and hilarious illustrations, if this doesn't put a smile on your face, nothing will. What's not to like:The other day someone left a piece of plasticine in my dressing room. I didn't know what to make of it. I'm against hunting. I'm actually a hunt saboteur. I go out the night before and shoot the fox. I saw this bloke chatting up a cheetah. He was trying to pull a fast one. Black holes. I don't know what people see in them. So I fancied a game of darts with my mate. He said, 'Nearest the bull goes first.' He went 'Baah' and I went 'Moo'. He said 'You're closest.' Velcro. What a rip-off. Black Beauty. He's a dark horse. I've got a sponge front door. Hey, don't knock it.

    You may find it for free on the web. Purchase of the Kindle edition includes wireless delivery.

    A great gift for any left-hander.

    Cynthia Kaplan, acclaimed author of Why I'm Like This, once again invites us into her no-holds-barred, take-no-prisoners world, casting her gimlet eye upon the current state of her affairs. Also of your affairs, and some other people's affairs, too. With her unique talent for wringing hilarity out of the most devastating situations (as well as, it must be admitted, the most trivial), Kaplan fearlessly takes on her family, intelligent design, Narnia, New England's deer population—all the important issues of the day.Journey with her as she humiliates herself in a variety of locales—a dude ranch, a hospital, Mystic Seaport, the offices of Comedy Central. Cower beside her as she confronts her inner (and outer) most fears. No threat is too small—pajamas, schnauzers, Disney cruises. No subject is sacrosanct—God, sex, The Nutcracker Suite. Kaplan has a worst-case scenario planned for, well, every scenario, including high school reunions and vacationing with your mother-in-law, a subject not covered in any of today's popular guidebooks. You might want to take notes, because Kaplan has that rare ability to write about her own life in a way that makes you feel as though she is writing about yours.Leave the Building Quickly is a raucously funny, moving, and honest look at the circumstances of our daily lives, the kind that inspire us to crouch in the linen closet at three in the morning. That's okay. Kaplan is there, too. And she's brought snacks.

    In these sharp, hilariously entertaining, and vividly observed pieces, Ephron illuminates an era with wicked honesty and insight. From the famous “A Few Words About Breasts” to important pieces on her time working for the New York Post and Gourmet Magazine, these essays show Ephron at her very best.

    Ready for it?"God is here."It may sound obvious at first, but truly understanding these three words is the key to more happiness, less boredom, more rest, less rush, more love, less drama, more peace, less fear.A deeply satisfying life doesn't require a sabbatical, a mission trip, or a New Year's resolution. As long as God is glorious enough and near enough, you can enjoy the life that is truly life--not just the cheap substitutes we've settled for.This book will help you move from just enjoying the good moments in life to worshiping the God who is right here, right now. This movement will exponentially increase your happiness, peace, and contentment. It will allow you to shake off the guilt and shame of sin and see yourself as God sees you. Learn how to recognize God's impact on your life and find the joy he's been waiting to give you.

    But the writer possessed another side, one which is delightfully exposed in this hilariously charming memoir of her family's life in rural Vermont. Fans of Please Don't Eat the Daisies, Cheaper by the Dozen, and anything Erma Bombeck ever wrote will find much to recognize in Shirley Jackson's home and neighborhood: children who won't behave, cars that won't start, furnaces that break down, a pugnacious corner bully, household help that never stays, and a patient, capable husband who remains lovingly oblivious to the many thousands of things mothers and wives accomplish every single day."Our house," writes Jackson, "is old, noisy, and full. When we moved into it we had two children and about five thousand books; I expect that when we finally overflow and move out again we will have perhaps twenty children and easily half a million books." Jackson's literary talents are in evidence everywhere, as is her trenchant, unsentimental wit. Yet there is no mistaking the happiness and love in these pages, which are crowded with the raucous voices of an extraordinary family living a wonderfully ordinary life.