Each lesson is followed by list of key concepts and sample questions to help you study for your ITIL(R) Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce your learning for each unit.Written by an ITIL(R) Expert trainer who has taught thousands of students and hundreds of organizations, "Foundations of IT Service Management with ITIL(R) 2011" provides a reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing information required to pass the ITIL(R) Foundations exam, this book goes beyond those basics to also provide a real understanding of ITIL(R) to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization.Everyone prepares for the ITIL(R) Foundation certification exam in different ways. Accompanying the book are numerous study aids to support your study preparation on the supporting web site. Whether you are new to IT or a seasoned professional, this book is one you need to aid in your quest for certification.Included in your purchase is access to the online study resources including:- Exercise guide- Audio "learn while you drive" reviews- Sample exams- Exam syllabus- PDF version of the "100 ITIL Exam Questions" bookCompanies in all industries are requiring ITIL(R) Foundation as a minimum requirement for their staff. Whether you are entering IT for the first time or switching jobs, ITIL(R) Foundation certification is a step toward your desired career.

    Discusses US Army values in 'user-friendly' terms, from the perspective of a former member of the NCO core. Introduces three different types of leadership styles for 3-meter, 50-meter, and 100-meter soldiers.

    Peterson ATTENTION: You can now buy the paper back version of this book at the current reduced price of $6.99 and get the kindle version at a discounted price of $0.99 instead of $2.99 using our Kindle Matchbook program cheers! Jordan B. Peterson's "12 Rules for Life" is quite the thought-provoking read. The Canadian clinical psychologist puts forth his ideas about personality, being, existence; the interconnectedness of order and chaos, two forces evident in all of life; the gender roles assignment discourse; the source of the world's greatest evils, and many other controversial topics. It is refreshing, and sometimes confusing, how he weaves biblical accounts and characters into the telling of his stories. But what might raise the hairs of most are his views on political correctness regarding postmodernism, white-privilege, cultural appropriation and everything in between. One thing is clear about Peterson. He is a man unapologetic of his views, which are largely unpopular, closely conservative, and politically incorrect.This book contains a comprehensive, well detailed summary and key takeaways of the original book by Jordan B. Peterson. It summarizes the book in detail, to help people effectively understand, articulate and imbibe the original work by Peterson. This book is not meant to replace the original book but to serve as a companion to itContained is anExecutive Summary of the original book Key Points of each chapter and Brief chapter-by-chapter summariesTo get this book, Scroll Up Now and Click on the "Buy now with 1-Click" Button to Download your Copy Right Away!Disclaimer: This is a summary, review of the book 12 Rules For Life and not the original book.

    Stephen Moss sets out to master its mysteries, and unlock the secret of its enduring appeal. What, he asks, is the essence of chess? And what will it reveal about his own character along the way?In a witty, accessible style that will delight newcomers and irritate purists, Moss imagines the world as a board and marches across it, offering a mordant report on the world of chess in 64 chapters--64 of course being the number of squares on the chessboard. He alternates between "black" chapters--where he plays, largely uncomprehendingly, in tournaments--and "white" chapters, where he seeks advice from the current crop of grandmasters and delves into the lives of great players of the past.It is both a history of the game and a kind of "Zen and the Art of Chess"; a practical guide and a self-help book: Moss's quest to understand chess and become a better player is really an attempt to escape a lifetime of dilettantism. He wants to become an expert at one thing. What will be the consequences when he realizes he is doomed to fail?Moss travels to Russia and the US--hotbeds of chess throughout the 20th century; meets people who knew Bobby Fischer when he was growing up and tries to unravel the enigma of that tortured genius who died in 2008 at the inevitable age of 64; meets Garry Kasparov and Magnus Carlsen, world champions past and present; and keeps bumping into Armenian superstar Levon Aronian in the gents at tournaments.He becomes champion of Surrey, wins tournaments in Chester and Bury St Edmunds, and holds his own at the famous event in the Dutch seaside resort of Wijk aan Zee (until a last-round meltdown), but too often he is beaten by precocious 10-year-olds and finds it hard to resist the urge to punch them. He looks for spiritual fulfilment in the game, but mostly finds mental torture.

    Yet, today’s young people have much more to offer. If half of the hipster stereotype is a consumer who tries to show off how cool he is based on his tastes, the other half of the stereotype is ‘The Maker’ -- the person out hawking homemade cheese, knitting sweaters for your beard, or repurposing steel-framed bicycles. The hipster business model is distinctive: Make a product you love so much that you’ll make it yourself. See if anyone wants it. Try again. When they want to build apparel companies, they teach themselves how to sew. When they dream of producing toys, they learn how to use 3D printing software. When they don’t know investors who will back their restaurant concepts, they open food trucks. All the while, they are guided by books, instructional videos, and intuition; only later do they move production to real factories, or hire lawyers. They frequent public parks to see if anyone will buy their custom, typewritten stories. They use crowdfunding websites to raise money from customers before their products even exist. They post their ideas to massive web forums to gauge interest, or set up online shops the second they have a product to sell. In their world, sales come first, not last. While each entrepreneur featured in this book embarked on his or her own unique quest, their stories share a common thread: like true hipsters, they were not afraid to try new things.

    What is happening in our brains and bodies when we feel strong emotion while watching a game? How do sports fans resemble political junkies, and why do we form such a strong attachment to a sports team? Journalist Eric Simons presents in-depth research in an accessible and brilliant way, sure to interest readers of Jonah Lehrer and Malcolm Gladwell. Through reading the literature and attending neuroscience conferences, talking to fans, psychologists, and scientists, and working through his issues as part of a collaboration with the NPR science program RadioLab, Eric Simons hoped to find an answer that would explain why the attractive force of this relationship with treasured sports teams is so great that we can't leave it.

    A special emphasis on the needs of new and struggling teachers includes practical actions for earning student respect and teaching them behavior management skills. The author also introduces a real-time coaching model and explains how to establish a schoolwide Assertive Discipline(r) program.

    After Texas won its independence, the Mexican people left stranded on the U.S. side of the Rio Grande continue to live as they have for centuries. Not even the Civil War and Reconstruction have changed their way of life. Politics and greed are about to put an end to all that, even if it means murder. Outraged at being treated like second class citizens, the Mexican people have a different outcome in mind. They outnumber the Anglo population by ten to one. If they are to be treated like dogs, it's time for the dogs to bite. As blood flows on both sides of the conflict, an undercover Texas Ranger is sent into El Paso County to investigate. In a region where life is cheap and crime and corruption are as common as dirt, can one man find a just solution and prevent a war, or will death and hell ride into the borderlands on a pale horse? The Fourth Horseman is another great book for fans of Dan Arnold’s Historical Fiction. The story is based on one of the worst chapters in the history of Texas, the San Elizario Salt War. Fans of Louis L’ Amour will love this Western which may also remind them of Robert B. Parker or Elmore Leonard, with a touch of Cormac McCarthy for good measure.

    You Can't Always Choose Your Partner.NYPD homicide detective Frank Flynn catches the worst case there is; a murdered police officer. Forced to team up with Internal Affairs investigator Christine Levy, they must get past their differences and learn to work together, and more importantly, trust each other, if they're to solve a cop's brutal murder, put a stop to an illegal child adoption ring, and expose a forfeiture asset scheme involving a group of corrupt NYPD cops willing to kill to keep their secrets.The first in an exciting new series from David DeLee, author of the award-winning Grace deHaviland Bounty Hunter series.The Flynn & Levy Series (in chronological order):Moral Misconduct * While the City Burns

     Ash Wexler was a mild-mannered insurance adjuster before his wife and kids were brutally murdered. Before he was shot and left for dead. That was ruthless drug lord Osorio's only mistake, because now Ash has nothing left to lose. Having spent five years recuperating and training in martial arts as well as firearms, Ash follows Osorio to Dallas with only one mission: to take down Osorio's entire operation, one man at a time. With Detective Anna Bellucci tracking him down, Ash will need to be careful. He wants justice. He wants vengeance. He wants to kill every last one of them. Features coarse language and graphic violence

    Regularly priced at $ 4.99. Read on your PC, MAC, smart phone or Kindle device. “The Emotionally Absent Mother” is a practical guide to understanding and working out the pain of being emotionally abandoned as a child. Insightful explanations offer new perspectives on old problems. The exercises in the book can direct you through your emotional numbness or distress and into a brighter future. The book describes how the trauma of emotional abuse can get started. It lists and describes the symptoms of emotional abandonment. In later chapters, the book tells you what to do about it now that you are an adult and offers not only hope, but a method to reach the goals of becoming emotionally connected with others in a healthier way and becoming freer and more independent. It belongs on the “to-be-read” list of adults who still suffers the pain of being an emotionally abandoned child, as well as those who care about them. Here Is A Preview Of What You'll learn... What exactly is an Emotionally Absent Mother? Describes the symptoms of emotional abandonment. Recognize Why Your Mother Was Emotionally Absent. How to Forgive Your Mother and Forgive Yourself How to Face Feelings of Anger, Resentment and Hurt How to Separate Past Emotions from Your Current Situation Much, much more Download your copy today! Today only,get this Kindle book for just $0.99. Regularly priced at $ 4.99 To order Emotional Absent Mother- How to overcome Childhood Neglect When You Don’t know Where To Start! click the BUY button and download your copy right now!

    Blending theory with practice, this book provides applied advice.

    The authors include such best sellers as Malcolm Gladwell, Seymour Hersh, and Jonathan Franzen - and the subjects range from the lives of short-order cooks to the secrets of college admissions.In all, there are nine stories:ANNALS OF TECHNOLOGY"The Bakeoff" by Malcolm Gladwell: Project Delta aims to create the perfect cookie. (Originally published Sept. 5, 2005)COMMENT"Mired" by Hendrik Hertzberg: Evolution vs. creationism vs. intelligent design. (Originally published Aug. 22, 2005)ANNALS OF MEDICINE"Bloodsuckers" by John Colapinto: Leeches are good for you after all. (Originally published July 25, 2005)BOOKS"A Cloud of Dust" by John Updike: A review of E. L. Doctorow's new novel, The March. (Originally published Sept. 12, 2005)THE TALK OF THE TOWN:"Watergate Days" by Seymour Hersh: The veteran investigative reporter writes about the revelation of the identity of "Deep Throat" and his own reporting experiences. (Originally published June 13 & 20, 2005)IN THE KITCHEN"The Egg Men" by Burkhard Bilger: What it takes to be a short-order cook in Las Vegas. (Originally published Sept. 5, 2005)A CRITIC AT LARGE"Getting In" by Malcolm Gladwell: The social logic of Ivy League admissions. (Originally published Oct. 10, 2005)ANNALS OF ADOLESCENCE"The Retreat" by Jonathan Franzen: Memories of a church youth group. (Originally published June 6, 2005)POP MUSIC"The Gift and the Curse" by Sasha Frere-Jones: The "vexing brilliance" of Jack White and the latest release by The White Stripes. (Originally published June 13 & 20, 2005)The articles in this collection were selected by Audible in cooperation with the editorial staff of The New Yorker. Narration by William Dufris, Todd Mundt, and Christine Marshall.(P) and ©2005 The New YorkerListening Length: 4 hours and 32 minutes

    John Bradshaw says: "with deep insight and sparkling clarity, this book demonstrates that the roots of all abuse are to be found in our own self-betrayal. Paul Ferrini leads us skilfully and courageously beyond shame, blame, and attachment to our wounds into the depths of self-forgiveness...a must read for all people who are ready to take responsibility for their own healing".

    When asked about this, he replied, "The little things matter. All I need is one little wrinkle in one sock to put a blister on one foot--and it could ruin my whole season. I started teaching about shoes and socks early in my career, and I saw that it really did cut down on blisters during the season. That little detail gave us an edge." Coach Wooden knew the long-term impact of "little things done well." Now Pat Williams takes Coach Wooden's lesson, along with stories of people whose lives have exemplified the importance of little things done well, and shows readers how the small things one does or doesn't do drastically affect one's integrity, reputation, health, career, faith, and success. People who want to do their best in life, family, work, and faith will benefit from this entertaining and inspirational book.