It's infecting the very roots of business performance, and it's spreading fast. It isn't the recession, market volatility, scandal, or greed. It's entitlement.And it may be killing your business. In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so.Now, with Ownership Thinking, Hams shares his strategy that will increase your company's productivity, employee retention, and profitability:The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add--or take away--value.The Right Measures: Identify the organization's Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability.The Right Incentives: Create incentive plans that are self-funding and clearly align employees' behavior to the organization's business and financial objectives.Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible.Praise for Ownership Thinking"You would have to read a dozen other books to even come close to Ownership Thinking--a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess."--Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits"Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more."--Chip Conley, founder and executive chair, Joie de Vivre; author, Peak"Comprehensive and marvelously clear, Ownership Thinking's techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly."--Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession"Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now."--Corey Rosen, founder, National Center for Employee Ownership"Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results."--Jim Haudan, CEO, Root Learning; author, The Art of Engagement"Hams' book is like a candid conversation with a wise friend. . . . A 'must read' for any business leader wanting to create a culture of ownership."--Dean Schroeder, author, Ideas Are Free

    It draws on your authentic nature to win with people rather than trying to impress them.This book is a practical guide to:• Communicating effectively• Mastering the art of saying No• Building genuine relationships• Learning effective listening skills• Cultivating people skills for the digital ageWhether meeting people personally or over a video call, this book prepares you to influence people and make a memorable impact in every situation.

    But the cakes, cookies, pies, and goodies assembled in Rosie's Bakery are hands-down the best you'll ever taste. And aren't you worth the treat? A nationally celebrated baker from Boston, Judy Rosenberg shares 200 of her recipes, including Pieces of Cakes: Rosie's Famous Sour Cream Chocolate Layer Cake, The Queen Raspberry, The Velvet Underground. The Smart Cookies: Orange-Pecan-Chocolate Chip Cookies, Gingersnappers, Sunken Kisses, Very Short Shortbread Cookies. The Harvard Squares: Extra Extra Fudgy Brownies, Chunky Chocolate Bars, Honeypots, Linzer Bars. The Cutie Pies: All-American Apple Pie, Blueberry-Plum Crumb Pie, Nectarine Synergie, Raspberry Chiffon Pie. And The Old Smoothies: Bourbon Bread Pudding, Pumpkin Caramel Custard, Truffle SoufflS. Along the way, the author proves to be a trusted and knowledgeable guide who reveals almost all the hard-won secrets of her baking success. She lists her five basic rules of baking, and gives instructions on how to mix, bake, remove, serve, and store every different kind of baked good-from angel food cakes to filled pastry cookies. Winner of a 1991 IACP/Julia Child Cookbook Award. 181,000 copies in print.

    Many owners and CEOs think they have to be involved in every aspect of their business. They spend valuable brainpower on low-priority decisions. Before long, they're overworked and burned out.Instead of doing everything, it's time to focus on the right things.A CEO Only Does Three Things zeroes in on the three pillars of business: culture, people, and numbers. Steeped in twenty-plus years of practical knowledge, training, and consulting with some of the world's largest companies, this indispensable guide shows how to articulate the right culture for your business, hire people with the right mindsets, and inspire your teams to produce optimal results.Hundreds of CEOs have used Taylor's methods to create fulfilled, efficient, professional lives, and you can join them. Learn how to focus on the work you love-and avoid CEO burnout.

    Written between 1973 and 1976 by Paul Magriel and Renée Magriel, Backgammon was the first book to lucidly explain the inner workings and advanced positional play of the game. The most important aspects are broken down into their component parts and then explained with a unique, easy-to-understand, step-by-step building-block approach. The book is enhanced by 600 clear and precise diagrams, a glossary and tables, including the betting odds. For any player who means to take the game seriously and wants to play well, Backgammon is an indispensable guide. This new 2004 edition of also includes a lively behind-the-scenes foreword by Renée Magriel Roberts that illuminates the man behind the name "X-22" and describes the creation of the book. Having stood the test of time for over a quarter-century, Backgammon is still the best and most widely recommended and quoted standard instructional manual and reference work on the game for novice and expert alike.

    Mind-Body techniques that will help a patient: feel calmer before surgery, recover faster, have less pain after surgery, strengthen the immune system, use less pain medication, and save money on medical bills.

    Tony goes beyond teaching you how to use Lightroom. Tony shows you why and when to use each feature to create stunning, natural photos. When Lightroom isn t the best tool, Tony suggests better alternatives. Combining the benefits of video training and book learning, this video book gives you over 14 hours of video and dozens of free presets and raw images to practice with. If you learn better with video, watch the video training and refer to the book for quick reference. If you prefer reading, the book is concise and practical, and each chapter links to relevant videos when you want to understand a topic more deeply or see it used in the real world. Tony covers every aspect of Lightroom in-depth, but structures his teaching so that both beginner and advanced photographers can learn as efficiently as possible. If you just want a quick start, you can watch the first video or read the first chapter and you'll be organizing and editing your pictures in less than an hour. If you want to know more about a specific feature, switch to that video or jump to that chapter in the ebook. If you want to know everything about Lightroom, watch the videos and read the book from start to finish.

    Whether you just want to create a neutral, “business” partnership with the “other woman” in your life—or actually, gulp, become friends—they show you how to reach your goal through ten powerful steps.

    Coverage of the Wizarding World of Harry Potter including best times to beat the crowds, the best places to buy Butterbeer, and the scoop on all the shops in the village of Hogsmeade. Walt Disney World Resort theme parks are rated best in the world. earning high marks for things outside of the traditional theme park experience. Epcot's International Food & Wine Festival, which takes place for six weeks every fall and showcases food from twenty-five countries, was rated by Forbes Traveler as one of the Best U.S. Food and Wine Festivals. In 2011, Disney not only launched its new cruise ship, the Disney Dream, it also announced plans of a complete overhaul of Pleasure Island set to begin construction and reopen as Hyperion Wharf

    And whatever skills are needed to do the job can be taught and honed into expertise. But no matter how great a manager you are, there are some things you cannot teach: desire, personality and drive.In You Can't Send a Duck to Eagle School, Mac Anderson shares his best lessons learned from more than forty years of leadership experience in a fresh and engaging way. You'll learn how to hire great people, communicate with your team, and create a culture that's successful — and fun. A great resource for any leader, this is one of the best leadership books out there that provides the simple truths of managing teams in a quick, one-hour read. Read it today and put it into action tomorrow.Looking for a team gift, employee gift, or thank you gift for coworkers? You Can't Send a Duck to Eagle School is a great way to say thanks for a job well done, while inspiring your coworkers to develop their own leadership skills.

    From constructing coops to rearing chicks, you’ll learn everything you need to know to make sure your chickens stay happy and healthy all year round.Which breed of chicken is right for you? What’s the best coop-bedding material? What sort of feed should you use? Let expert chicken keeper Anne Kuo answer these questions—and many others—in The Beginner’s Guide to Raising Chickens.The Beginner’s Guide to Raising Chickens includes: All cooped up—Create the perfect home for raising chickens using detailed backyard coop designs and construction guides. From chickens to eggs—Find out how to pick the right breed, raise chicks, collect eggs, keep your birds safe from predators, and more. Learn to speak bird—Start talking the talk thanks to an extensive glossary of common chicken-keeping terms. Get your own flock started in no time—The Beginner’s Guide to Raising Chickens shows you how.

    Written by a Telegraph and Guardian journalist and self-confessed running nut, this smartly packaged and brilliantly knowing miscellany details entertaining, real-life runners' stories (being overtaken by a kid/OAP or getting lost while training) and takes a humorous look at the mistakes runners make (wearing a brand new pair of trainers for half marathon or getting so pumped by your morning run you have arguments with everyone at work).

    Until now.Jan Dougherty has owned a residential cleaning company for six years and has come to the conclusion that the art of housecleaning has all but been lost. “I believe I may be the only survivor who knows how to clean and therefore I have a duty and responsibility to pass on my wisdom (and share the pain) before it’s too late. Most people don’t like cleaning their house because they simply don’t know how.” Jan will show you that with three inexpensive products and a few tools how you too can clean your house and everything in it. She will explain “The PATH”, which is a method to get in, get it clean and get out of a room. Whether you’re doing maintenance cleaning or deep cleaning; “The PATH” is always the same.Her style is funny and entertaining. So even if you don’t want to clean your house you’ll have a good laugh.This is not a book of helpful hints. There are enough books out there that will explain how to clean puke or coffee or puked up coffee. This is a book on how to clean the house and everything in it. After you’ve finished cleaning a room it will sparkle, after you’ve finished cleaning the whole house the shine will be seen from the space station. Moms send copies to your children, if they read it you may not have to spend your next visit cleaning, like you always do. Kids send a copy to your mom, maybe on her next visit she’ll get more done before she leaves. Read it for entertainment! Read it for inspiration! Read it because it really solves the mystery of “How to clean”. “Follow me my child and I will show you The PATH”. Jan Dougherty “The Head Rag Dragger”

    Now you can learn to play 100 classic songs as your playing develops through the course. The book includes: · Complete lyrics and chords to 100 songs by artists such as The Beatles, Bob Dylan, Bob Marley, Eric Clapton, Jimi Hendrix, Johnny Cash, Simon & Garfunkel, Jeff Buckley, Crowded House, Mumford & Sons, Kings of Leon, Nirvana and many more. · 10 songs for each stage of the Beginner’s Course, building up from easy three-chord songs through to more advanced tunes. · Tuition notes for each song by Justin advising you on strumming patterns and chord changes, with diagrams to illustrate all the chord shapes you need. Completely revised and updated, this really is the ultimate beginner’s songbook!

     Do you suffer from lower back pain after a long weekend ride? Do your shoes wear out on one side more than the other? Are you experiencing numbness in your hands, or knee pain? Phil Burt, Head Physiotherapist at British Cycling and Team Sky Consultant Physiotherapist, has worked with hundreds of cyclists to help them solve these and many other classic cycling niggles. In this book he outlines his methods to help you analyse your position and get the best from your bike. The right BIKE FIT can mean the difference between a good ride and a bad one, but a professional fit can cost more than you paid for your bike. The information is all here. Let Phil Burt guide you through your own BIKE FIT, to ensure your bike and body work in harmony. Packed with useful diagrams, step by step diagnostics and case studies, this is the must-read for any cyclist keen to get a performance advantage.