I've then compiled the best questions, expanded my answers, and provided much original material to create this book, "FAQ ME".

    The 77-year old grandfather was struck in a hit-and-run crash while trying to cross a high-speed, six-lane road without crosswalks near his son’s home in Phoenix, Arizona. He was one of the more than 6,000 people killed while walking in America in 2018. In the last ten years, there has been a 50 percent increase in pedestrian deaths. The tragedy of traffic violence has barely registered with the media and wider culture. Disproportionately the victims are like Duarte-Rodriguez—immigrants, the poor, and people of color. They have largely been blamed and forgotten. In Right of Way, journalist Angie Schmitt shows us that deaths like Duarte-Rodriguez’s are not unavoidable “accidents.” They don’t happen because of jaywalking or distracted walking. They are predictable, occurring in stark geographic patterns that tell a story about systemic inequality. These deaths are the forgotten faces of an increasingly urgent public-health crisis that we have the tools, but not the will, to solve.  Schmitt examines the possible causes of the increase in pedestrian deaths as well as programs and movements that are beginning to respond to the epidemic. Her investigation unveils why pedestrians are dying—and she demands action.  Right of Way is a call to reframe the problem, acknowledge the role of racism and classism in the public response to these deaths, and energize advocacy around road safety. Ultimately, Schmitt argues that we need improvements in infrastructure and changes to policy to save lives.Right of Way unveils a crisis that is rooted in both inequality and the undeterred reign of the automobile in our cities. It challenges us to imagine and demand safer and more equitable cities, where no one is expendable.

    Within it he argues that the aesthetic quality of our environment depends as much on its workmanship as on its design, and that workmanship has been largely ignored. He proceeds to develop a new theory of the aesthetics of workmanship which can be applied to architecture, to the products of industry and to craft work. Mr Pye shows how and why we are conscious of finish and workmanship, goes on to ask why so much of our environment is impoverished and asks what can be done about it.

    

    For almost a decade, they won 60 percent of their games while making it to the Western Conference Finals twice. However, what happened off-court was just as unforgettable as what they did on the court. When someone asked Blazers general manager Bob Whitsitt about his team’s chemistry, he replied that he’d “never studied chemistry in college.” And with that, the “Jail Blazers” were born. Built in a similar fashion to a fantasy team, the team had skills, but their issues ended up being their undoing. In fact, many consider it the darkest period in franchise history. While fans across the country were watching the skills of Damon Stoudamire, Rasheed Wallace, and Zach Randolph, those in Portland couldn’t have been more disappointed in the players’ off-court actions. This, many have mentioned, included a very racial element—which carried over to the players as well. As forward Rasheed Wallace said, “We’re not really going to worry about what the hell [the fans] think about us. They really don’t matter to us. They can boo us every day, but they’re still going to ask for our autographs if they see us on the street. That’s why they’re fans and we’re NBA players.” While people think of the Detroit Pistons of the eighties as the elite “Bad Boys,” the “Jail Blazers” were actually bad. Author Kerry Eggers, who covered the Trail Blazers during this controversial era, goes back to share the stories from the players, coaches, management, and those in Portland when the players were in the headlines as much for their play as for their legal issues.

    Why? It is the competitive edge of new-era business—in any market and any economy.Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

    However, successful applications have a habit of growing. Eventually the development team ends up in what is known as monolithic hell. All aspects of software development and deployment become painfully slow. The solution is to adopt the microservice architecture, which structures an application as a services, organized around business capabilities. This architecture accelerates software development and enables continuous delivery and deployment of complex software applications.Microservice Patterns teaches enterprise developers and architects how to build applications with the microservice architecture. Rather than simply advocating for the use the microservice architecture, this clearly-written guide takes a balanced, pragmatic approach. You'll discover that the microservice architecture is not a silver bullet and has both benefits and drawbacks. Along the way, you'll learn a pattern language that will enable you to solve the issues that arise when using the microservice architecture. This book also teaches you how to refactor a monolithic application to a microservice architecture.

    Now the true inside story of the sports agent business is exposed as never before.During baseball's evolution from national pastime to a $3.6 billion business, the game's agents have played a pivotal role in driving and (some might say) ruining the sport. In a world of unchecked egos and minimal regulation, client-stealing and financial inducements have become commonplace, leading many to label the field a cesspool, devoid of loyalties and filled with predators.Matt Sosnick entered these shark-infested waters in 1997, leaving a job as CEO of a San Francisco high-tech company to represent ballplayers--and hoping to do so while keeping his romantic love of baseball and his integrity intact. License to Deal follows Sosnick as he deals with his up-and-coming clients (his most famous is the 2003 rookie-of-the-year pitching sensation Dontrelle Willis). We become privy to never-before-disclosed stories behind the rise of baseball's most powerful agent, Scott Boras. And we get a novel perspective on the art of the deal and the economics of baseball.By one of baseball's most respected sportswriters, who is now ESPN.com's lead Insider baseball reporter, License to Deal, like Michael Lewis's bestselling Moneyball, will provide fuel for many a heated baseball discussion.

    At the dawn of the Industrial Revolution in eighteenth-century England, standards of measurement were established, giving way to the development of machine tools—machines that make machines. Eventually, the application of precision tools and methods resulted in the creation and mass production of items from guns and glass to mirrors, lenses, and cameras—and eventually gave way to further breakthroughs, including gene splicing, microchips, and the Hadron Collider.Simon Winchester takes us back to origins of the Industrial Age, to England where he introduces the scientific minds that helped usher in modern production: John Wilkinson, Henry Maudslay, Joseph Bramah, Jesse Ramsden, and Joseph Whitworth. It was Thomas Jefferson who later exported their discoveries to the fledgling United States, setting the nation on its course to become a manufacturing titan. Winchester moves forward through time, to today’s cutting-edge developments occurring around the world, from America to Western Europe to Asia.As he introduces the minds and methods that have changed the modern world, Winchester explores fundamental questions. Why is precision important? What are the different tools we use to measure it? Who has invented and perfected it? Has the pursuit of the ultra-precise in so many facets of human life blinded us to other things of equal value, such as an appreciation for the age-old traditions of craftsmanship, art, and high culture? Are we missing something that reflects the world as it is, rather than the world as we think we would wish it to be? And can the precise and the natural co-exist in society?

    In this informative and motivating book, you'll discover: What it means to be The Innovative Admin How you can unleash your mind to think innovatively Techniques you can use to bring out the administrative leader inside you Ways you can tap into your creativity and initiative to get ahead The Innovative Admin empowers you to become the best you can be by enhancing your capacity for innovation. Read it and grow your administrative career to exciting new levels. Innovation isn't just for technology - it's the key to your career future.

    One cool new sneaker. For a company like Nike, the combination can equal millions of dollars in profits. That's why the shoe companies are engaged in a frantic full-court press to find and sign the next generation of hoop stars -- before the competition does. The result: America's playgrounds, high schools, and junior high schools have become corporate battlegrounds for the hearts, minds, and feet of young athletes. This shocking expose shows how money is driving the amateur basketball world, even attempting to control coaches, teams, and whole universities -- and how young men and women with a little talent and a dream are being tempted to sacrifice their future for glittering promises and a new pair of shoes.

    They’re finding physical fitness, low-cost transportation, environmental purity—and, still all too often, Wild West risks of sudden death or injury.” —from the introduction In a world of increasing traffic congestion, a grassroots movement is carving out a niche for bicycles on city streets. Pedaling Revolution: How Cyclists Are Changing American Cities explores the growing bike culture that is changing the look and feel of cities, suburbs, and small towns across North America. From traffic-dodging bike messengers to tattooed teenagers on battered bikes, from riders in spandex to well-dressed executives, ordinary citizens are becoming transportation revolutionaries. Jeff Mapes traces the growth of bicycle advocacy and explores the environmental, safety, and health aspects of bicycling. He rides with bicycle advocates who are taming the streets of New York City, joins the street circus that is Critical Mass in San Francisco, and gets inspired by the everyday folk pedaling in Amsterdam, the nirvana of American bike activists. Chapters focused on big cities, college towns, and America’s most successful bike city, Portland, show how cyclists, with the encouragement of local officials, are claiming a share of the valuable streetscape.