The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers


Robert Solomon - 2016
    Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

How to Write the Perfect Resume: Stand Out, Land Interviews, and Get the Job You Want


Dan Clay - 2018
    As you read through the job description, your excitement builds as you realize that the job is a perfect fit! Not wasting another second, you fill out the application, attach your resume, and hold your breath as you hit “Apply.” Then you wait. And wait. And wait some more. Weeks go by without hearing so much as a peep, and before long you’ve given up hope on what seemed like a match made in heaven. Sound familiar? You’re not alone! On average there are 250 resumes submitted for every job opening, which means that 99.6% of applicants will fail to land the jobs they apply for. To get the job you want, you don’t just need a great resume--you need an outstanding resume, one that puts you in the top 1% of candidates for the job. That means ditching the same old advice you’ve been following with little results and adopting a tried-and-true process for getting your resume noticed in even the most competitive situations. In this book, Dan Clay breaks down the exact method he’s carefully developed over a period of ten years and provides a precise, step-by-step set of instructions for crafting the perfect resume, down to the last period. Unlike the dime-a-dozen recruiters turned career coaches who have never had to put themselves on the line in today’s brutally competitive job market, Dan offers practical, real-world experience gained from applying for and getting job offers from some of the most prestigious, competitive companies in the world. And when it comes to something as important as your career, don’t you deserve to learn from someone who’s actually succeeded at doing what you’re hoping to do? Of course you do! Here are some of the things you’ll learn about how to transform your resume from average to awe-inspiring: How to handle tricky pitfalls like extended time off or unemployment and have your resume come out as strong as ever How to make your accomplishments sound dramatically more impressive without having to tell a single lie How to remove the guesswork about what to include in your resume and build it to the exacting specifications of your target job's requirements How to pass the four tests that companies will put your resume through with flying colors How to strike the perfect composition of content, white space, and page length to accentuate and differentiate your strengths How to avoid the common (and not so common) resume mistakes that leave your resume dead on arrival How to tell a powerful story that demonstrates your capabilities in a way that will knock the socks off anyone reading it How to stand out without resorting to cheap tricks that come off as cheesy or over-the-top PLUS, you’ll also gain access to a free companion website containing fully editable resume templates, a perfect resume checklist, and other bonus materials to give you everything you need to create a stunning resume that will get you noticed and land you interviews. Whether you’re a new graduate looking for your first job, a career veteran angling for your next move, a recent victim of a layoff, or someone looking to dip their toes back int

Alexa: 1001 Tips and Tricks How To Use Your Amazon Alexa devices


Alexa Adams - 2017
    From shopping, to even getting information on flight times, to even tracking when to walk your dog, Alexa can do this. With over 23,000 skills and more being developed each day, Alexa is here to stay and is here to help you. But what can you do with Alexa? What are some of the abilities of Alexa that you can engage in, some that you can use to truly benefit yourself and others? Well, you’re about to find out. Here is a preview of what you'll learn: All of the different Echo devices and what they entail Various tips on how to use them all Tips to use the various features, including shopping Troubleshooting tips in order to have the best Amazon Echo experience Why you might consider getting one over another The capabilities of Alexa, including a whole slew of various things you can inquire from Alexa A comprehensive list of 1001 things to do with Alexa, including valuable tips and tricks You can become the Echo master that you know you can be, and this book is just the beginning of it all. With this, you’ll be able to control your Echo in the way that it’s meant to be, in the ways that you want it to be, and the different natures of this. Become the person that you want to be today, and make sure that you learn about your Echo, since you truly won’t regret it the moment you begin to use it, and you’ll master it even more with every interaction.

Learn Visually: Basic Excel Formulae: Take your spreadsheets and learn some of the key powerful formulae which will allow you to analyse and present your data effectively


Diane Griffiths - 2014
    You have access to so much information - but where do you start and what is actually useful?! This particular book takes you right back to formula basics; exactly what a formula is, how to create one and what formulas can do. Then you'll learn about using functions in your formulas, a useful Excel feature which is designed to make your life easier. It will give you the starting blocks that you need in order to present and make sense of a spreadsheet in a quick and easy way that will give your confidence and career a boost. Formulae include: - Basic Arithmetic - SUM - IF - AND/OR - COUNT / COUNTA - AVERAGE / MAX / MIN - VLOOKUP / HLOOKUP - Bonus - Validation

Supermarketwala: Secrets to Winning Consumer India


Damodar Mall - 2014
    Damodar, in Supermarketwala, provides the very basics for the growth of modern retail and consumerism in India, through interesting and carefully studied consumer behaviour, an art that few in his domain possess. Supermarketwala, is intended to be the go-to book for all consumer business enthusiasts and readers alike, who wish to understand how and why we as consumers behave in a certain manner at different places. These insights, which are the analyses of the sector so far, could become the pillars for shaping successful consumer products and retail businesses in the huge consumer economy that India will soon be. Rita, the young bahu, avoids buying personal products from the family grocer. Sonu's breakfast table on a Sunday represents global cuisines. Do you know how it is possible? Where do big corporates and MNC retailers fumble, and what helps simple DMart get its model right? What is Ching's Sercret that is not Knorr's, Maggi's, or Yippie's?

Why Managing Sucks and How to Fix It: A Results-Only Guide to Taking Control of Work, Not People


Cali Ressler - 2013
    It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover.Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?) Explains how to reduce the number of meetings while increasing their quality Shows how to eliminate scheduled events in order to increase critical thinking and improve communication ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy--to manage their measurable results using adult common sense.

EVE: Source


Ccp Games - 2014
    * A beautifully designed resource chronicling one of gaming's most massive, dynamic universes! * MMORPG.com's Game of the Year 2009–2011! * 2014 marks the entry of EVE Online into its second decade!

The Dissertation Journey: A Practical and Comprehensive Guide to Planning, Writing, and Defending Your Dissertation


Carol Roberts - 2010
    Using graphics, checklists, and sample forms, this guide readies you for each step of the process, including selecting the committee, getting acclimated to academic writing, preparing for your oral defense, and publishing your research. New features include:A chapter on ethical considerations Expanded coverage of digital data collection and the Internet More detailed information on conducting the literature review A discussion of how to develop a theoretical or conceptual framework

Scrappy Project Management: The 12 Predictable and Avoidable Pitfalls That Every Project Faces


Kimberly Wiefling - 2007
    Unfortunately most of these are PREDICTABLE and AVOIDABLE. Tact and diplomacy can only get you so far in the wild and wacky world of project work. A combination of outrageous creativity, sheer bravado and nerves of steel will serve you far better than any fancy-schmancy Microsoft Project Gantt chart!'Scrappy Project Management' is about what REALLY happens in the project environment, how to survive it, and how to make sure that your team avoids the predictable and avoidable pitfalls that every project faces.

15 Successful Communications Lessons (Collection)


FT Press Delivers - 2010
    Levine, and many more." Included in this collection: "Less Is More: The Proper Use of Graphics for Effective Presentations" (Jerry Weissman) "Grabbing Your Audience's Attention Immediately: If You Don't, Your Presentation May Be Doomed" (Jerry Weissman) "Don't Make Them Think : Creating the Best Flow for the Elements of any Great Presentation" (Jerry Weissman) "Grab Your Audience's Attention: First Impressions Set the Presentation On or Off Course" (Mark Magnacca) "Presenting to Win: How to Use Animation Effectively to Tell Your Story" (Jerry Weissman) "Presenting Data in Charts and Tables: Categorical and Numerical Variables" (David M. Levine and David F. Stephan) "How to Get Your Presentation Audience to Aha " (Jerry Weissman) "Capturing Your Audience Immediately (and You Are Off to a Great Presentation )" (Jerry Weissman) "Great Questions: The Most Important Tool in a Manager's Toolbox" (Terry J. Fadem) "How to Guide Conversations Toward Extraordinary Results" (Jurgen Wolff) "Unasked Questions Are Foolish Ones" (Terry J. Fadem) "Create Your Personal Questioning Style" (Terry J. Fadem) "How to Keep the Email Monster from Eating You Alive" (Jurgen Wolff) "How to Ask the Best Probing Questions" (Terry J. Fadem) "The Role of Listening in Asking the Right Questions" (Terry J. Fadem)

ToGAF 9 Foundation Study Guide: Preparation for the TOGAF 9 Part 1 Examination


Rachel Harrison - 2009
    It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. It is specifically designed to help individuals prepare for certification.This Study Guide is excellent material for:a) Individuals who require a basic understanding of TOGAF 9b) Professionals who are working in roles associated with an architecture project such as those responsible for planning, execution, development, delivery, and operationc) Architects who are looking for a first introduction to TOGAF 9d) Architects who want to achieve Level 2 certification in a stepwise manner and have not previously qualified as TOGAF 8 CertifiedA prior knowledge of enterprise architecture is advantageous but not required. While reading this Study Guide, the reader should also refer to the TOGAF Version 9.1 documentation available online at www.opengroup.org and also available as hard copy from www.vanharen.net and online booksellers

Cambridge IELTS 6 Academic


University of Cambridge - 2007
    An introduction to the different modules is included in each book, together with an explanation of the scoring system used by Cambridge ESOL. The comprehensive section of answers and tapescripts means that the material is ideal for students working partly or entirely on their own. A self-study pack (Student's Book with answers and Audio CD) is also available.

Pray the Rosary Bead by Bead - Formatted to Mimic Rosary Beads


Mike Hart - 2011
    This Rosary tool has also been consistently in the Amazon top ten best selling books of Prayer since every month since its release; this includes paperback and kindle prayer books. Buy with confidence and may it enhance your opportunity to pray to Our Lady.This is a tool to allow you to use your Kindle to pray the rosary. This version of the rosary is intended to allow for praying the rosary with the turn of each page acting as a rosary bead. It contains all four rosary mysteries Joyful, Sorrowful, Glorious, and Luminous. The table of contents will allow you to jump to any of the four mysteries. Given that the Kindle, Nook, and other eBook devices allow thousands of books to be carried within them, it makes sense that the most powerful prayer in the world should also be included. Turning one page for each bead of the rosary makes the device feel and respond like a rosary necklace. Praying the rosary is an art which includes a certain rhythm of changing beads and prayers while in contemplation. Other rosary books either teach the prayers or outline the process but don’t account for the rhythm an art of contemplation that the process itself supports. This version allows that process to be integrated into the book itself; no beads required. While I personally love rosary beads, I don’t always have them available. I also like having the precise bible scriptures associated with each Mystery integrated into the process itself; it allows a more detailed focus by reading the actual living word of God without losing rhythm. While I personally know what the mysteries are about and what each decade story is, it adds a bit of opportunity to read in detail the bible passages of each mystery while not breaking stride with the prayer process. And, if there is ever a moment of distraction by events around me, I never lose my exact spot in praying the rosary.I pray that this book enhances opportunity for you to pray the rosary on many occasions when otherwise you may not have, and I hope it enhances your prayers on a regular basis through deeper connection with the scriptures which are the living word of God. The following updates were made based on user recommendations:VERSION UPDATED JULY 22, 2012 - Changed the table of contents to show the correct day for Luminous Mysteries to be prayed 'Thursday', updated the Glory Be prayer to be included after the first 3 Hail Mary's at the opening of each Mystery, Updated the Glory Be to be worded more technically correct.VERSION UPDATED DECEMBER 11, 2011 - Changed language of Apostle's Creed to match Catholic Church New Translation, fixed misspelled word "beech" to read "beseech", fixed missing bible verse for Mysteries "crowning with thorns" and "coronation of mary".

Road Atlas Large Scale


Rand McNally & Company - 2015
    Updated atlas contains maps of every U.S. state that are 35% larger than the standard atlas version plus over 350 detailed city inset and national park maps and a comprehensive, unabridged index. Road construction projects and updates highlighted for every state and conveniently located above the maps. Contains mileage chart showing distances between 77 North American cities and national parks with driving times map. Tough spiral binding allows the book to lay open easily. Other Features Best of the Road - Our editor's favorite road trips from our Best of the Road collection follows scenic routes along stretches of coastline, both east and west, to forests mountains, and prairies; and through small towns and big cities. For a weekend or a week there's something for everyone. Tell Rand! As much as we work to keep our atlases up to date, conditions change quickly and new construction projects begin frequently. If you know of something we haven't captured in our atlas, let us know at randmcnally.com/tellrand. Tourism websites and phone numbers for every U.S. state and Canadian province on map pages

Big Block Quilts


Jeanne Throgmorton - 2012
    The 4 quilts in this pattern use 1 big block to make quilts that are about 45 inches square finished. The units for these quilts include four patches, nine patches, half square triangles and tri square triangles.