Ridiculous Customer Complaints (and other statements)


David Loman - 2014
    In this book I have set out prove that statement is completely untrue and in fact with customers like these then maybe the opposite could be said. So sit back, grab your self a drink perhaps an alcoholic one if you feel that way inclined and enjoy some of the strangest, ridiculous and most outrageous complaints and statements from all walks of life. The second volume is out now and is much longer and in my opinion even better than the first, though i would say that.

Mia


Lizzie Scott - 2012
    I’m a foster carer who doesn’t want this placement. The department of Social Services know just how to apply pressure... Oh yes... they get one very good, very friendly, very experienced social worker that I happen to have so much respect for, to make the call, knowing, just knowing that I will possibly surrender and agree to share our home with a child that, to be honest, was the last child in the world that I felt capable of caring for... Felt capable of feeling anything for... Felt capable of... anything to do with her. Mmmm, sometimes I’m so bloody shallow you see. I don’t want people to look at me as I go about my business. I don’t want strangers giving me pitying looks or hurrying past pretending they haven’t looked in my pram. I don’t want to give up any of the precious time I spend with my birth children and husband. I want my life to stay just as it is. Happy and contented. Oh the lessons I was about to learn.

Nightmare in Jonestown: Cult of Death (Singles Classic)


Time Inc. - 2016
    December 4, 1978.In an appalling demonstration of the way in which a charismatic leader can bend the minds of his followers with a devilish blend of professed altruism and psychological tyranny, some 900 members of the California-based Peoples Temple died in a self-imposed ritual of mass suicide and murder.The followers of the Rev. Jim Jones, 47, a once respected Indianaborn humanitarian who degenerated into egomania and paranoia, had first ambushed a party of visiting Americans, killing California Congressman Leo Ryan, 53, three newsmen and one defector from their heavily guarded colony at Jones-town. Then, exhorted by their leader, intimidated by armed guards and lulled with sedatives and painkillers, parents and nurses used syringes to squirt a concoction of potassium cyanide and potassium chloride onto the tongues of babies. The adults and older children picked up paper cups and sipped the same deadly poison sweetened by purple Kool-Aid.This story is part of the TIME Classic Coverage Collection from Time Inc. This is a reproduction of a story that appeared in the December 4, 1978 issue of TIME magazine. Time Inc. is one of the world’s most influential media companies – home to 90 iconic brands like People, Sports Illustrated, Time, InStyle, Real Simple, Food & Wine, and Fortune. The Spotlight Stories in this collection aim to provide you with a quick read on a single subject, highlighting our readers’ most popular stories and featuring great reporting from our Time Inc. journalists.

The Making of a Detective: A Garda's Story of Investigating Some of Ireland's Most Notorious Crimes


Pat Marry - 2019
    He soon realised he would have to learn on the job - put himself forward and show that he had what it took.Taking initiative, following up hunches (even far-fetched ones), obsessing about details, trying new investigative techniques, thinking laterally - these were essential. In addition, you had to be a bit of a psychologist.The Making of a Detective follows Pat Marry's path from rookie to Detective Inspector through the stories of key cases he worked on and investigations he led. It includes high profile cases like Rachel Calally's murder by her husband Joe O'Reilly. But there are also stories that have faded from public memory, such as the 1995 murder of Marilyn Rynn, which involved the first use of DNA evidence to solve a crime in Ireland. Or the 2001 murder of Mary Gough, a case solved mainly by scrutinizing her husband's internet use - then a new investigative tool.The Making of a Detective is a unique and gripping insight into the work of a dedicated garda operating at the very top of his profession.'An absolutely fascinating book ... Really interesting stories and insights' Sean O'Rourke, RTÉ Radio 1'An absolute must-read ... as page turning as a crime novel' Irish Examiner

The Irishman: Frank Sheeran’s True Crime Story


Daniel Brand - 2018
    The world knew him as a union official, a long-time member of the Teamsters Union; he was a member of Jimmy Hoffa’s inner circle at the top of the national union. He had run-ins with the law in this position. He was charged with the murder of a rebel union member in a riot that occurred outside the Teamster’s Local Philadelphia Union Hall, but the charges were later dropped. He went to prison in the 80s after being caught on a wire instructing once of his crew to break someone’s legs and was named in Rudy Giuliani’s Mafia Commission Trial as an unindicted co-conspirator and one of only two non-Italian members of the Mafia Commission. As an old man suffering from cancer that would soon kill him, Frank Sheeran shared his story with his attorney. He told him of the things that were already known, but he shared much, much more. This book explores Frank Sheeran’s confessions as a lifelong criminal with ties to some of the biggest crimes of the 20th century. Inside this book, you will find: A detailed account of Frank Sheeran’s time in the army during the second world war, where he was in combat for an astounding four hundred and eleven days, with a focus on the war crimes he has admitted to; A look into Sheeran’s post-war slides into a life of crime, finding himself working for the Mafia before he even knew what the Mafia was; Information on his time as a hitman for the Mafia and how that led him to work for Jimmy Hoffa as muscle and hitman for the powerful Teamster Boss; Frank Sheeran’s accounts of his connections to the Bay of Pigs Invasion and the Assassination of JFK; and His confession to the murders of Crazy Joe Gallo and of his friend, Jimmy Hoffa.

Bloody Lies: A CSI Scandal in the Heartland


John Ferak - 2014
    In fact, the little town had gone more than a century without a single homicide. But on the night of Easter 2006, Wayne and Sharmon Stock were brutally murdered in their home. The murders garnered sensational frontpage headlines and drew immediate statewide attention. Practically everybody around Murdock was filled with fear, panic, and outrage. Who killed Wayne and Sharmon Stock? What was the motive? The Stocks were the essence of Nebraska’s all-American farm family, self-made, God-fearing, and of high moral character. Barely a week into this double murder investigation, two arrests brought a sense of relief to the victims’ family and to local residents. The case appeared to fall neatly into place when a tiny speck of murder victim Wayne Stock’s blood appeared in the alleged getaway car. Then, an obscure clue left at the crime scene took the investigation down a totally different path, stretching into Iowa, Louisiana, New York, Texas, and Wisconsin. By the time this investigation was over, the charges against the original suspects were dismissed and two new individuals emerged from the shadows. Author John Ferak covered the Stock murders from the very beginning, including all of the trial proceedings. When the criminal prosecution finally ended in 2007, he remained puzzled by one nagging question: Why was the blood of victim Wayne Stock in a car that was ultimately proven to have no connection to the murders? Over the next few years, the astonishing “bloody lies” were revealed, culminating in a law enforcement scandal that turned the case on its head and destroyed the career of Nebraska’s celebrated CSI director, David Kofoed.

Murder in Suburbia


Emily Webb - 2014
    Murder in Suburbia features the stories of more than 20 murder cases that have happened in the quiet streets of Australia's suburbs and small towns.Featuring contemporary cases as well as some shocking historical murders, Murder in Suburbia proves you should say "it could never happen here".

Murder in St. Augustine: The Mysterious Death of Athalia Ponsell Lindsley (True Crime)


Elizabeth Randall - 2016
    The only eyewitness said a man attacked Lindsley with a machete in broad daylight on the front steps of her white mansion. Gossip swirled that neighbor Frances Bemis knew who killed Lindsley and would notify authorities. Bemis was later murdered on her nightly walk. Police arrested only one suspect for Lindsley’s murder, which remains unsolved to this day. Author Elizabeth Randall puts the rumors to rest through research culled from over one thousand pages of depositions, records, official county documentation and interviews.

Crowded House: The Definitive Story Behind the Gruesome Murder of Patricia O'Connor


Frank Greaney - 2021
    It was the first of fifteen dismembered body parts belonging to retired hospital worker Patricia O'Connor.Kieran Greene, the father of three of Patricia's grandchildren, later handed himself in, confessing to beating her to death in the home they shared in what he said was an act of self-defense. He also confessed to dismembering her and disposing of her remains but later changed his story, implicating several members of Patricia's household, including her husband and daughter.In this nuanced and meticulous account of a deeply disturbing crime, journalist Frank Greaney, who covered every day of the shocking trial and conducted exclusive follow-up interviews with other members of Patricia's family, uncovers the story behind the gruesome murder of Patricia O'Connor, and looks at who Patricia really was.

The Mind of a Madman: Norway's Struggle to Understand Anders Breivik


Richard Orange - 2012
    When he was arrested, he claimed to act on behalf of the Knights Templar, a militant network sworn to protect Europe from Islam. But Norwegian police could find no evidence such a group existed. Was Breivik a genuine terrorist, driven by far-right ideology, or a deluded madman? Over the next year, this question would draw in police specialists, lawyers, psychiatrists, and experts in the far-right, culminating in a trial that ceased to be simply about guilt or innocence. Instead, the court would confront a more troubling question: how could such brutal acts become possible for a young man brought up in some of the most privileged parts of Oslo? In "Mind of a Madman", journalist Richard Orange draws on his own court reporting, three court psychiatric reports, police interviews, and transcripts from the trial to give the most complete account yet of a shocked society's attempt to understand the killer.

The Murder of Billie-Jo


Sion Jenkins - 2008
    Her foster father, Sion Jenkins, who had just been appointed headteacher of the local boys' secondary school, was arrested and charged with the murder. In July 1998 he was convicted and sent to prison for life. The case went on to become one of the most controversial in British criminal justice history. After a momentous legal battle, in which there were altogether an unprecedented six court hearings, he was finally acquitted in February 2006. Jenkins was lambasted in newspaper and television reports. So the real facts of the case were buried under an avalanche of innuendo and misinformation. Now, for the first time, this book puts on record his version of what actually happened.

Goldfinger and Me: The Real Story of John Palmer, Britain's Most Powerful Gangster


Marnie Palmer - 2018
    Palmer hit the big time in 1983 with the Brink’s-Mat gold bullion raid, netting £500 million in today’s money for himself and Kenneth Noye – the biggest heist in UK criminal history at the time. While murders and lethal accidents befell at least 20 accomplices and police officers connected to the raid, Palmer somehow remained unscathed. His luck finally ran out on 24 June 2015 when he was shot six times by an assassin. The killer remains unknown and, until now, so too did most of Palmer's secrets. Few gangsters have attracted as many newspaper column inches in recent decades, but only one woman saw it all from the start and lives to tell the tale. In Goldfinger and Me, his wife Marnie lifts the lid on Palmer's rise from a deprived childhood in Birmingham to a life of yachts, private jets, helicopters, fast cars, cocaine addiction and infidelity. His criminal exploits in Tenerife as well as his links to the Hatton Garden jewellery heist are also laid bare in this explosive book.

Nikitta: A Mother’s Story - The Tragic True Story of My Daughter's Murder


Marcia Grender - 2016
    Marcia and her partner Paul, Nikitta’s father, rushed to the scene but there was nothing they could do. Firefighters had already discovered Nikitta’s body in the wreckage of the home she’d lovingly built with her childhood sweetheart. To add to their agony, Nikitta had been eight months’ pregnant. The fully formed yet unborn baby girl she’d already named Kelsey May was gone, too.But it soon became apparent Nikitta’s death was far from an accident. Within hours, the investigation became a murder inquiry and Ryan’s cousin Carl Whant was the prime suspect. Whant had been openly infatuated with Nikitta and boasted that he thought of her every time he had sex.As her world collapsed around her, Marcia could only watch in horror. Shortly after Whant was charged with murder, child destruction, rape and arson, she began charting her feelings in a searingly honest diary, the contents of which are published for the first time in this book.Marcia painstakingly recalls the agony of holding her granddaughter for the first time in a police mortuary, but being unable to see her dead daughter because of the shocking state in which Whant had left her. She charts the pain of laying them both to rest, knowing she will have to face their killer every day in court when Whant’s case comes to trial. For the first time, she opens up about her turbulent relationship with Ryan and the devastating revelations which almost cause her world to shatter for a second time. But, above all, she speaks of the indescribable hell of learning to live without the most important thing in her life.

Mad Frank and Sons


David Fraser - 2016
    It includes the story of Frank's beloved sister, Eva, who was a top-class West End shoplifter, and his sons David and Patrick, who reveal in shocking detail the full extent of the family's network and the influences that shaped them.With sawn-off shotguns as toys, the Kray twins as family friends and a mother who urged them as teenagers to 'get out of bed and rob a bleedin' bank', it is little wonder that the Fraser boys were heavily involved in organized crime by the time they were in their twenties. Packed with new information, and featuring some of the most famous names in the London underworld, this is a fascinating slice of gangland history seen through the eyes of Frank Fraser and his two renegade sons.

Faisal


Rebecca Stefoff - 1989
    A biography of the Saudi Arabian king who ruled from 1964 until his assassination in 1975 and who became, during his reign, an important world leader through his control of his country's vast oil resources.