But he was the first to show how one person, armed with creativity, some friends, $150, and the Internet, could turn an entire industry upside down.United Airlines had broken Dave’s guitar in checked luggage. After eight months of pestering the company for compensation, he turned to his best tool—songwriting—and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after its launching, the first million people had watched “United Breaks Guitars.” United stock went down 10 percent, shedding $180 million in value; Dave appeared on outlets as diverse as CNN and The View. United relented. And throughout the business world, people began to realize that “efficient” but inhuman customer-service policies had an unseen cost—brand destruction by frustrated, creative, and socially connected customers.“United Breaks Guitars” has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social-media circles. Today, more than 150 million people are familiar with this story.In this book, you’ll hear about how Dave developed the “just do it” philosophy that made him the ideal man to take on a big corporation, what it felt like to be in the center of the media frenzy, and how he’s taken his talents and become a sought-after songwriter and public speaker. And businesspeople will learn how companies should change their policies and address social-media uprisings.Since “United Breaks Guitars” emerged, nothing is the same—for consumers, for musicians, or for business. Whether you are a guitarist, a baggage handler, or a boardroom executive, this book will entertain you and remind you that we are all connected, that each of us matters, and that we all have a voice worth hearing.

    Vice President Lyndon B. Johnson boarded the plane in secrecy, with few in the world aware that President Kennedy was dead, and then after taking the presidential oath, Johnson had 132 minutes to assemble his thoughts and a government before landing at Andrews Air Force Base and presenting himself to the cameras as the new leader of the free world.While there are many individual recollections of the flight, there exist few comprehensive reconstructions of all that unfolded on the plane. Graff's account of the flight—based on dozens of accounts of those on board plus more than 500 pages of archive documents as well as a recently discovered two-hour-and-22-minute audio recording of Air Force One’s radio traffic with Andrews on the day of the assassination—reveals that even amid one of the most dramatic presidential transitions in history there arose very human moments of envy, anger, bewilderment, and courage, as those aboard endured what would be for all of them the most difficult hours of their lives.

    December 4, 1978.In an appalling demonstration of the way in which a charismatic leader can bend the minds of his followers with a devilish blend of professed altruism and psychological tyranny, some 900 members of the California-based Peoples Temple died in a self-imposed ritual of mass suicide and murder.The followers of the Rev. Jim Jones, 47, a once respected Indianaborn humanitarian who degenerated into egomania and paranoia, had first ambushed a party of visiting Americans, killing California Congressman Leo Ryan, 53, three newsmen and one defector from their heavily guarded colony at Jones-town. Then, exhorted by their leader, intimidated by armed guards and lulled with sedatives and painkillers, parents and nurses used syringes to squirt a concoction of potassium cyanide and potassium chloride onto the tongues of babies. The adults and older children picked up paper cups and sipped the same deadly poison sweetened by purple Kool-Aid.This story is part of the TIME Classic Coverage Collection from Time Inc. This is a reproduction of a story that appeared in the December 4, 1978 issue of TIME magazine. Time Inc. is one of the world’s most influential media companies – home to 90 iconic brands like People, Sports Illustrated, Time, InStyle, Real Simple, Food & Wine, and Fortune. The Spotlight Stories in this collection aim to provide you with a quick read on a single subject, highlighting our readers’ most popular stories and featuring great reporting from our Time Inc. journalists.

    The producers refused. In Doctor Who, the Twelfth Doctor's costume was inspired by David Bowie. In Game of Thrones, Hodor's real name is Wyllis. Matthew Perry plays Chandler in Friends. He says he can't remember a single thing from the show throughout three seasons. In The Simpsons, Hans Moleman has died at least 15 times. Many mobsters contacted James Gandolfini to tell him his performance was excellent in The Sopranos but warned him not to wear shorts in the show. Millie Bobby Brown was 11 when she was cast as Eleven in Stranger Things. The Tourette Syndrome Association praised the show, South Park, for its accurate portrayal of the Tourette's condition. In Family Guy, Meg's full name is Megatron Griffin.

    World History

    along with a glossary of the important characters and terms used in the original book. Just in case that’s not enough for you, I’ve also included a list of possible study questions (book club discussion topics) and quotes from the book that I found interesting.Wrapping it all up is a discussion of the critical reviews for Killing Jesus as well as my overall opinion of the book. Plus much more!Whether you’re reading this for a book club, school report, or just want to get a quick preview before diving into the full length book, you can use this book review and study guide to get the most out of your experience reading Killing Jesus by Bill O'Reilly.I hope you enjoy this review summary book...~ Anthony Granger ~

    The author assures us it is not!Three years before they came together, four young American men left their fraternities and college campuses for an adventure exceeding their imaginations. Wanting something more than the draft and unknown to each other, they chose Naval Aviation as the next step in their lives. Generally, they were better than their navy peers, all qualifying for high performance aircraft to be flown from steel decks over foreign seas. They would become the pointy end of the stick in aerial battles over North Vietnam, the most heavily defended patch of real estate in the history of aerial warfare. They were to do this in 1967, the year in which Naval Aviation experienced its greatest losses.These four young men, now Lieutenants Junior Grade, United States Navy, were ordered to Attack Squadron 34 to fly A4 Skyhawks into combat. They were assigned Junior Officer's stateroom 0111 aboard USS Intrepid, a venerable aircraft carrier with a distinguished history. This "bunkroom" better known to them as Triple Sticks was the repository for a log (in navy terms) or journal written by these four young aviators. Forty years later this log was the genesis of this memoir.In the lethal environment over the northern reaches of North Vietnam or ashore in the Officer's clubs and bars of Asia, the writing brings to life wonderful humor, bizarre behavior, vivid aerial battles, uncommon loyalty, anger, frustration and respect. One survived or did not according to his skill and luck.

    

    Each story features a short synopsis of the crime and the journey through the justice system that brought them to the execution chamber.

    Read on your PC, Mac, smart phone, tablet or Kindle device. When male serial killers are on the loose they tend to make headlines, for example Ted Bundy and Jeffrey Dahmer. Men like these are infamous for the terror that they inflicted in the general population. Many of these men are diagnosed as psychopaths. The reasons for them going down the paths that they chose are analysed and studied and read about. There was a time however that all such crimes were always automatically linked to a man. A general perception was quite common; that there is no such thing as women serial killers and psychopaths. In fact, women killers can sometimes be more lethal, and the murders that they have committed can be just as cold and calculated as a man's. When women and men turn to murder and crime, they leave a wake of disappearances and blood in their path, a path that may be discovered after years have passed. Now, be it male or female, analysts have sat them down and assessed their mental progress. Things have changed over the decades. Their crimes are weighed in the same scales as their male counterparts, and now they can't hide themselves by claiming to be absolutely innocent. Here Is A Preview Of What You'll Learn... Women Who Kill – Delphine La Laurie and Her House of Horrors Women Who Kill – Elizabeth Bathory – The Blood Countess Women Who Kill – Nannie Doss – Nancy Hazel – The Husband Killer Women Who Kill – Nannie Doss – The Second Husband Women Who Kill – Nannie Doss – The Third Victim Women Who Kill – Nannie Doss – Four Husbands in a Row Women Who Kill – Nannie Doss – Last Man Standing Much, much more! Download your copy today! Take action today and download this book for a limited time discount of only $2.99! If you're intrigued by the women killers of our time then download this book now! Tags: women who kill, women killers, killer women, true crime, true murder stories, murder mysteries, cold cases true crime, murders solved, killer families, unsolved murders, crimes, true crime stories,

    The British games industry would go on to create such hits as Tomb Raider and Grand Theft Auto, our innovation and imagination the envy of the world, our programmers the most sought after talent in the fastest growing entertainment medium in history.And it all started here.Welcome to the Speccy Nation.Join veteran games journalist and author Dan Whitehead on a journey through fifty games that helped to define the golden age of British gaming. From the timeless classics to unlikely cult favourites, and even the games so eccentric they could only have come from Britain in the 1980s.Part nostalgic look at the past, and part critical eye on the present and future, Speccy Nation is essential reading for all retro gaming enthusiasts.Includes a foreword by Your Sinclair's Phil "Snouty" South.

    

    would start a new professional league. The North American Soccer League had failed just four years prior, and the prospects of launching a new league for Americans, who didn’t share the rest of the world’s love for soccer, were both exciting and daunting.The United States of Soccer is the engaging history of MLS’s bootstrap origins prior to its 1996 launch, its near-demise in the early 2000s, its surprising resilience and growth in the following years, and its continued rise in respectability and recognition from soccer fans around the world.The book also explores the origin of a number of MLS’s best-known supporters groups – the superfans responsible for setting the tone within MLS stadiums and defining what it is to be a North American soccer fan. The book looks at how MLS helped develop the massive American audiences for the most recent men’s and women’s World Cups – peaking at 27 million for the 2015 Women’s World Cup finals – even as it looks to expand its number of franchises and grow its audience in a sports-saturated world.Phil West chronicles those fans’ voices – intermingled with league officials, former players and coaches, journalists, and newspaper accounts – to detail MLS’s remarkable journey for those new to the U.S.’s top-tier league, as well as those who think they know the full MLS story.

    In the early hours of Thursday, August 8, 1963, at Sears Crossing near Cheddington in Buckinghamshire, £2.6 million (£45 million today) in unmarked £5, £1 and 10-shilling notes was stolen from the Glasgow to London mail train in a violent and daring raid which took forty-six minutes. Quickly dubbed "the Crime of the Century," it has captured the imagination of the public and the world's media for fifty years, taking its place in British folklore. Ronnie Biggs, Bruce Reynolds, and Buster Edwards became household names, and their accounts have fed the myths and legends of The Great Train Robbery. But what really happened? This definitive account dismantles the myths and strips away the sensational headlines to reveal a flawed, darker, and more complex story. The crime, the police investigation, the trial, two escapes from high-security prisons, and an establishment under siege are all laid bare in astonishing detail for an epic tale of crime and punishment. Fifty years later, here is the story set out in full for the first time—a true-life crime thriller, and also a vivid slice of British social history.

    In this fascinating book, vintage accessories’ expert, Madeleine Marsh, discusses just what makes compacts so desirable and reveals their hidden secrets from cameras to cigarettes. Madeleine shows what to buy and where, what to spot when buying and how to make the most of your compacts, vintage cosmetics or beauty accessories.