When we first meet Baby, she's one of six black children abandoned by their parents during the Depression. They are roadwalkers - homeless wanderers across the rural South, leading a dangerous, almost enchanted life. One by one they are saved, lost, or simply disappear, until only Baby and a brother are left, living off the land - a primitive gypsy existence hauntingly described. Finally Baby is captured - almost like a wild animal - by the white farm manager of an old plantation where the children have been hiding. He sends her to an orphanage in New Orleans, where she guards the rich mythic content of her wandering against the invasive kindness of the nuns by covering the walls with strange, brilliant drawings of flowers and animals. We next see Baby decades later, through the eyes of her daughter, Nanda, who at thirty-six looks back at her own childhood. Baby and Nanda move into the middle class through Baby's eccentrically successful career - first as a seamstress, then as a designer of dresses for rich white women. Raised a princess in the protective circle of Baby's magic, Nanda in her teens is suddenly catapulted into the white world when she is sent off to integrate a white Catholic girls' school in the East. Seeing herself - as her mother saw herself - alone in an alien place, Nanda finds an entirely different means of survival. A rich and wonderfully fresh - often astonishing - evocation of the black experience in the South, seen through the lives of two fascinating women.

    Now, HumanSigma is poised to do the same for sales and services. Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees engage and interact with customers: RULE #1: E Pluribus Unum. Employee and customer experiences must be managed together — not as separate entities. RULE #2: Feelings Are Facts. Emotions drive and shape the employee-customer encounter. RULE #3: Think Globally, Measure and Act Locally. The employee-customer encounter must be measured and managed at the local level. RULE #4: There Is One Number You Need to Know. Employee and customer engagement interact to drive enhanced financial performance. And this interaction can be quantified and summarized with a single performance metric. RULE #5: If You Pray for Potatoes, You Better Grab a Hoe. Good intentions alone do not constitute a plan of action. Sustainable improvement in the employee-customer encounter requires disciplined local action coupled with a companywide commitment to changing how employees are recruited, positioned in roles, rewarded and recognized, and importantly, how they are managed. Essential reading for global business leaders, Human Sigma shows how sales and service companies can flourish in the new global economy. It reveals a profoundly different method for managing human systems for growth. Blending strategic analysis with hands-on, practical steps and advice, Human Sigma will change how you view your work, your employees and your customers forever.

    When the man of her dreams arrives at the Hotel Splendido, will she find the courage to step out and take a chance on happiness?

    Millions of readers around the world have fallen in love with Bella Andre’s emotional, fun and sexy contemporary romances!THE BEST IS YET TO COMEBest friends. High school sweethearts. Passionate lovers. Once upon a time, Sarah Bartow and Calvin Vaughn were everything to each other. Until big dreams—and an even bigger tragedy—tore them apart. Ten years after good-bye, they're finally together again at Summer Lake in the Adirondacks...and the sparks between them are hotter than ever. Soon one kiss is turning into so much more. Not only breathtaking, sizzling lovemaking—but also deep, honest emotions that can't be denied.CAN’T TAKE MY EYES OFF OF YOUChristie Hayden escaped to Summer Lake to heal from heartbreak, but found so much more than that: a job she loves as an innkeeper, a close-knit community of friends, and a chance at the perfect romantic future she’s always longed for. But nothing is as it seems, especially when it comes to Liam Kane, the gorgeous millionaire who sweeps into her life from out of the blue…and instantly turns it—and her heart—upside down.

    The authors lay out a groundbreaking approach to getting control of your money so you can finally start building the life you’ve always wanted. The result of more than twenty years of intensive research, All Your Worth offers you a step-by-step plan that will let you master your finances—for the rest of your life. The secret? It’s simple, really: get your money in balance. Warren and Tyagi show you how to balance your money into three essential parts: the Must-Haves (the bills you have to pay every month), the Wants (some fun money for right now), and your Savings (to build a better tomorrow). No complicated budgets, no keeping track of every penny. Warren and Tyagi will show you a whole new way of looking at money—and yourself—that will help you get your finances on track so you can enjoy peace of mind for the rest of your life.

    In the same right-to-the-point, no-nonsense style that was a hallmark of "Positioning," this sequel squares off against critical marketing challenges such as how to make sure your message gets through in an era of information overload.

    Six-Figure Freelancing shows writers how to make the most of the ballooning freelance industry by adopting a business-like approach to their craft, while offering insightful, first-hand advice to help maximize time and profit.• Includes worksheets and templates to assess and establish the best possible business strategy• Advice on time management and repurposing material for multiple markets, as well as how to gain a competitive edge in a growing market

    “I’ve realized that some feelings can’t be turned into a song . . . so I’ve started writing poems. Just like my songs, they are personal and honest. Just like my songs, they have hooks and rhymes. Just like my songs, they talk about what it’s like to be twenty-something trying to navigate a wildly beautiful and broken world.” Deeply felt and candid, Feel Your Way Through grapples with the challenges and celebrates the experiences Kelsea faces as she navigates the twists and turns of growing into a woman today. She addresses themes of family, relationships, body image, self-love, sexuality, and the lessons of youth. The poems speak to the often harsh—and sometimes beautiful—onset of womanhood. Honest, humble, and ultimately hopeful, this collection reveals a new dimension of Kelsea Ballerini’s artistry and talent.

    Beginning in 1842 with a visionary's dream to span the continent with twin bands of iron, Empire Express captures three dramatic decades in which the United States effectively doubled in size, fought three wars, and began to discover a new national identity. From self--made entrepreneurs such as the Union Pacific's Thomas Durant and era--defining figures such as President Lincoln to the thousands of laborers whose backbreaking work made the railroad possible, this extraordinary narrative summons an astonishing array of voices to give new dimension not only to this epic endeavor but also to the culture, political struggles, and social conflicts of an unforgettable period in American history.

    By seventeen, Jennifer leaves home and supports herself through her senior year of high school, graduating on-time with her class. But she has much more to prove. Determined, Jennifer kisses Colorado goodbye and sets off on a one-way trip to New York City.In the city, Jennifer hits the ground hustling, securing a job selling beepers on the street and singing for strangers every chance she gets. Not long after, she is discovered by a music producer on the A-train, records a demo, and signs her first record deal. However, Jennifer's budding career is interrupted by an unplanned pregnancy, destroying her odds in a male-dominated and cutthroat music industry. Unyielding, Jennifer persists for several years before landing a chance audition with platinum-selling producers, Full Force, who sign her.In the blink of an eye, Jennifer skyrockets from starving artist to New York City's best kept secret, songwriting for superstars and all but sealing her fate as a future household name. However, just as she is on the brink of fame to go with the small fortune she earns from publishing deals, an unexpected turn of events sets her on the rockiest road to dreams come true.Growing Up Between Stops on the A-train is the inspirational true story about how one woman discovered the secret to success and life happiness, the hard way.GUBSOTAT will be published in hardcover, paperback, eBook, and audio formats on November 7, 2019. Follow Jennifer Y. Johnson-Garcia on Facebook or @jyjohnsongarcia and @GUBSOTAT on Instagram to become an advanced reader or get a copy of the book sooner!

    While they're trying to decide between the ski lodge in Telluride and the Tuscan villa, for the rest of us, it's an endless litany of corporate lay-offs, stagnant wages, crushing credit card debt, skyrocketing medical costs, exorbitant utility bills, the high cost of higher education.... And they call this "the good life." Is there a better way to live? Can you get what you need and what you want without killing yourself to get it? "Absolutely," says frugal-living guru Deborah Taylor-Hough, and in Frugal Living For Dummies, she shows you how. In this warmhearted guide to living the good life on less, Deborah shows you how to live within your means and enjoy doing it. Among other things, she shows you how to:Eat like a king on a peasant's budget Take the sting out of gift-giving Dress well on a shoestring Save big bucks on family expenses Slash household expenses Save on medical expenses Involve the whole family in saving money Save more for the things you want From basement to attic, cradle to grave, Frugal Living For Dummies covers all areas of life with common sense advice and guidance on:Working with your partner to achieve financial goals Going to the grocery without being taken to the cleaners Quick and thrifty cooking techniques Providing kids the basics on a tight budget Putting kids through school without going broke Looking good and feeling good on a tight budget Frugal holiday fun year round Saving money around the house and driveway Finding quality in pre-owned merchandise Packed with tried-and-true techniques for cutting costs and stopping the insanity, Frugal Living For Dummies is the ultimate financial survival guide for the rest of us.

    Entertaining and accessible.” —USA TodayJournalist and poker fanatic Andy Bellin takes readers on a raucous journey into the shut-up-and-deal world of professional poker. From basement games to the World Series of Poker in Las Vegas, you'll look over his shoulder as he learns to count cards, read a legendary player's body language, hang in there when the chips are down, and take his beatings like a man. Even if you don't know the difference between a flop and a river card, Bellin keeps you in the game with his portraits of the colorful players, dreamers, hustlers, and eccentrics who populate this strange subculture. Along with learning what goes on behind the scenes in illegal poker clubs, you'll get great advice on how to play Texas Hold'em, today's game of choice for big-money players.

    I.O.U. is the story of how we came to experience such a complete and devastating financial implosion, and how the decisions and actions of a select group of individuals had profound consequences for America, Europe, and the global economy overall. John Lanchester begins with "The ATM Moment," that seemingly magical proliferation of cheap credit that led to an explosion of lending, and then deftly outlines the global and local landscapes of banking and finance. Viewing the crisis through the lens of politics, culture, and contemporary history -- from the invention and widespread misuse of financial instruments to the culpability of subprime mortgages -- Lanchester draws perceptive conclusions on the limitations of financial and governmental regulation, capitalism's deepest flaw, and, most important, on the plain and simple facts of human nature where cash is concerned.Weaving together firsthand research and superbly written reportage, Lanchester delivers a shrewd perspective and a digestible, comprehensive analysis that connects the dots for the expert and casual reader alike. I.O.U. is an eye-opener of a book -- it may well provoke anger, amazement, or rueful disbelief -- and, as the author clearly reveals, we've only just begun to get ourselves back on track.

    Oh, and please do leave a comment in the Guestbook!As landlady of Willow Cottage, the young widow Annie Butterworth is always on hand with tea, sympathy or strong Norfolk cider - whatever her colourful array of guests require. A flick through the messages in the leather-bound cottage guestbook gives a tantalizing glimpse into the lives of everyone who passes through her doors.This includes Annie herself - especially now that celebrity crime writer Oliver Black, is back in town. He might grace the covers of gossip magazines with a different glamorous supermodel draped on his arm every week, but to Annie, he’s always just been Olly, the man who Annie shared her first kiss with.Through the pages of the Guestbook Annie and Olly, along with all the guests that arrive at the seaside retreat, struggle with love, loss, mystery, joy, happiness, guilt…and the odd spot of naked rambling! Forget sending postcards saying 'wish you were here' - one visit to Willow Cottage and you’ll wish you could stay forever.

    The secrets lurking in Arizona are too much to handle, making a move to Nashville her best chance of survival. Her bakery is enough to keep her mind busy during the day, but the night brings nightmares that threaten to rip her in two. Tired of just living life rather than experiencing it, she’s ready to fight her demons and emerge the victor.Only—she doesn’t know how to do that alone. Duane has a lot on his plate. A lawyer for a prestigious law firm and a ranch owner, he hardly has enough time to breathe, let alone date. But all of that changes when he meets Ann. A chance encounter at a bar brings them together, but it’s fate that shoves them into each other’s lives for reasons they will soon unveil together.Can Ann open her heart and let Duane in?Unable to Resist is a story about love, loss and finding healing in unlikely places.