There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she traveled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments.Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. On the Clock takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America--and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest--and how low-wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity.On the Clock explores the lengths that half of Americans will go to to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane.

    Gates says, "we can work on a local, national, and global level to build the technologies, businesses, and industries to avoid the worst impacts of climate change." His interest in climate change is a natural outgrowth of the efforts by his foundation to reduce poverty and disease. Climate change, according to Gates, will have the biggest impact on the people who have done the least to cause it. As a technologist, he has seen first-hand how innovation can change the world. By investing in research, inventing new technologies, and by deploying them quickly at large scale, Gates believes climate change can be addressed in meaningful ways. According to Gates, "to prevent the worst effects of climate change, we have to get to net-zero emissions of greenhouse gases. This problem is urgent, and the debate is complex, but I believe we can come together to invent new carbon-zero technologies, deploy the ones we have, and ultimately avoid a climate catastrophe."

    Through the stories of victims, perpetrators, law enforcement, and reform movements from across the country, Snyder explores not only the dark corners of private violence, but also its far-reaching consequences for society, and what it will take to truly address it.

    These invisible casualties of the Great Recession have taken to the road by the tens of thousands in RVs and modified vans, forming a growing community of nomads.Nomadland tells a revelatory tale of the dark underbelly of the American economy—one which foreshadows the precarious future that may await many more of us. At the same time, it celebrates the exceptional resilience and creativity of these Americans who have given up ordinary rootedness to survive, but have not given up hope.

    Delving into brand-new research, she uncovers the powers of the natural world to improve health, promote reflection and innovation, and strengthen our relationships. As our modern lives shift dramatically indoors, these ideas—and the answers they yield—are more urgent than ever.

    In it, she confronts a meticulous diary that she has kept for twenty-five years. “I wanted to end each day with a record of everything that had ever happened,” she explains. But this simple statement belies a terror that she might forget something, that she might miss something important. Maintaining that diary, now eight hundred thousand words, had become, until recently, a kind of spiritual practice.Then Manguso became pregnant and had a child, and these two Copernican events generated an amnesia that put her into a different relationship with the need to document herself amid ongoing time.Ongoingness is a spare, meditative work that stands in stark contrast to the volubility of the diary—it is a haunting account of mortality and impermanence, of how we struggle to find clarity in the chaos of time that rushes around and over and through us.“Bold, elegant, and honest . . . Ongoingness reads variously as an addict’s testimony, a confession, a celebration, an elegy.” —The Paris Review“Manguso captures the central challenge of memory, of attentiveness to life . . . A spectacularly and unsummarizably rewarding read.” —Maria Popova, Brain Pickings

    Students will receive a grounding in areas that vary from treatment to organizational and community settings. This edition also includes of new case studies, practice examples and guiding principles.

    Along the way, the authors discuss the segregation of music in the South, investigate the predominance of self-absorption in modern pop, reassess the rebellious ridiculousness of rockabilly and disco, and delineate how the quest for authenticity has not only made some music great and some music terrible but also shaped in a fundamental way the development of popular music in our time.

    Ask for a pay rise? Pushy.Take credit for an idea? Arrogant.Admit a mistake? Weak.Successfully juggle work and family? Unpromotable.In How to Be Successful Without Hurting Men's Feelings, Sarah Cooper, author of the bestselling 100 Tricks to Appear Smart in Meetings, illustrates how women can achieve their dreams, succeed in their careers and become leaders, without harming the fragile male ego.This wickedly funny tongue-in-cheek guide includes chapters on ‘How to Ace Your Job Interview Without Over-acing It’, ‘9 Non-threatening Leadership Strategies for Women’, and ‘Choose Your Own Adventure: Do You Want to Be Likeable or Successful?’. It even includes several pages to doodle on while men finish explaining things.When all else fails, there is a set of cut-outable moustaches inside to allow women to seem more man-like, which will probably lead to a quick promotion!PRAISE FOR 100 TRICKS TO APPEAR SMART IN MEETINGS:'A lot of fun and absolutely on the money' Daily Telegraph, Book of the Year'Even though it's mostly a comedy book, I can't help but think how legitmately useful I would have found this in my early twenties' The Pool'Sarah Cooper is uncannily spot on when describing the seemingly innocent behaviours of people attempting to impress others' Christine Tsai, Founding Partner, 500 STARTUPS

    Bracing for Impact’s compilers and contributors know. They have both lived out that fear and survived, albeit badly hurt, in their own plane crashes.In this collection of true-life survivor tales, people from all walks of life—a freelance writer, a crew member of the Lynyrd Skynyrd band, a naval flight surgeon, a teenager, and a newlywed on her honeymoon, among others—recount their traumatic narrow escapes as engines stalled, fuel ran out, hazardous weather conditions descended, and landings did not go according to plan. In the face of death, as life flashed before their eyes—or not, as some wryly note—these survivors encountered the terrific split of before and after the crash. Their lives, though preserved, would change forever.Perhaps more significant than the crash itself is how each story plays out in the aftermath of the ordeal. In heart-wrenching, unrelenting honesty, these stories explore the wide spectrum of impacts on survivors—ranging from debilitating fear, post-traumatic stress disorder, and substance abuse, to a renewed sense of urgency, where survivors swear to live each day to the fullest and rededicate their lives to helping others.Including the 1977 story of the Lynyrd Skynyrd plane crash that killed lead singer Ronnie Van Zant, guitarist Steve Gaines, and vocalist Cassie Gaines, Bracing for Impact is as much a horrific account of air disasters as it is a celebration and recognition of the people who survived them.Fans of the 2016 Clint Eastwood film Sully starring Tom Hanks will enjoy this edge-of-your-seat read!Features 45 black and white photographs of survivors and wreckages.

    In defiance of doomsayers, Johnson finds librarians more vital and necessary than ever, as they fuse the tools of the digital age with love for the written word and the enduring values of truth, service to all, and free speech. This Book Is Overdue! is a romp through the ranks of information professionals who organize our messy world and offer old-fashioned human help through the maze.

    Kathryn Mannix has studied and practiced palliative care for thirty years. In With the End in Mind , she shares beautifully crafted stories from a lifetime of caring for the dying, and makes a case for the therapeutic power of approaching death not with trepidation, but with openness, clarity, and understanding. Weaving the details of her own experiences as a caregiver through stories of her patients, their families, and their distinctive lives, Dr. Mannix discusses the universal, but deeply personal, process of dying. With meditations on life, death, and the space between them, With the End in Mind describes the possibility of meeting death gently, with forethought and preparation, and shows the unexpected beauty, dignity, and profound humanity of life coming to an end.

    But this is not the whole story.Shedding light on controversial research and investigating the ferocious gender wars in biology, psychology and anthropology, Angela Saini takes readers on an eye-opening journey to uncover how women are being rediscovered. She explores what these revelations mean for us as individuals and as a society, revealing an alternative view of science in which women are included, rather than excluded.

    Until recently scientists dis­missed these stories—waves that high would seem to violate the laws of physics. But in the past few decades, as a startling number of ships vanished and new evidence has emerged, oceanographers realized something scary was brewing in the planet’s waters. They found their proof in February 2000, when a British research vessel was trapped in a vortex of impossibly mammoth waves in the North Sea—including several that approached 100 feet.As scientists scramble to understand this phenomenon, others view the giant waves as the ultimate challenge. These are extreme surfers who fly around the world trying to ride the ocean’s most destructive monsters. The pioneer of extreme surfing is the legendary Laird Hamilton, who, with a group of friends in Hawaii, figured out how to board suicidally large waves of 70 and 80 feet. Casey follows this unique tribe of peo­ple as they seek to conquer the holy grail of their sport, a 100­-foot wave.In this mesmerizing account, the exploits of Hamilton and his fellow surfers are juxtaposed against scientists’ urgent efforts to understand the destructive powers of waves—from the tsunami that wiped out 250,000 people in the Pacific in 2004 to the 1,740-foot-wave that recently leveled part of the Alaskan coast.Like Jon Krakauer’s Into Thin Air, The Wave brilliantly portrays human beings confronting nature at its most ferocious.

    Funny, odd, deeply personal, yet somehow universal, these are the kind of memories that haunt us all, the small awful moments of shame and humiliation that we'd rather forget than relive.Beth Lisick has made a career of opening her life to her readers in all of its messy, smart hilarity, but this type of story doesn't usually find its way into a memoir. With her trademark humor and sly intelligence, writing in short flashes the way these episodes tend to pop up in memory, Lisick recounts her most embarrassing moments with gusto. From a trick she played on a neighbor thirty years ago to what she accidentally blurted out at last night's dinner party, she explores the bad judgments and free-floating regrets that keep her up at night, and the result is a daring, candid, and wickedly funny collection of embarrassment embraced, the triumph of humor and perspective over everyday mortification.Writer, performer, and independent film actress Beth Lisick is the author of the New York Times best-selling comic memoir Everybody Into the Pool and the gonzo self-help manifesto Helping Me Help Myself.