A challenging customer, in his view, goes from being someone who poses an obstacle to quality work to someone with eye-opening ideas and concepts. Approached as an exercise in listening and learning, these conversations can become long-term lessons. Ambi has worked with some of the most respected brands and names in the Indian corporate world, and each of those assignments were for him masterclasses in leadership development. In this book, Ambi recounts conversations with some of the most iconic business leaders, such as Ratan Tata, Azim Premji, S. Ramadorai, Karsanbhai Patel, M. Damodaran, Dr V. Kurien and many others. He soaked up these conversations, in his own words, 'like a sponge’. This book is an attempt to walk us through some of those dialogues – both the illuminating and the difficult aspects of them – to help us understand how they were learning sessions. For anyone looking at turbocharging their business and career, the ‘Sponge Process’ that emphasises listening is a radical new way of engaging with clients and customers.

    She was your partner. Now your heart is broken. What do you do with all the pain, confusion, and anger? What will life be like? Who are you now? Your heart needs answers. Heartbroken can help. Bestselling author, hospice chaplain and grief specialist Gary Roe has walked with hundreds of spouses through this painful valley. From their stories he has composed this incredibly practical work that will touch your heart and comfort your soul. In this deeply personal, easy-to-read book, you will learn the following: - How to better manage the up and down, roller-coaster emotions of grief. - How to manage being misunderstood and navigate all the relationship changes that occur with the loss of a mate. - How to think about and face the future with hope. As you read, you will discover that you are far from alone, you’re not crazy, and that you will make it through this. The loss of a husband or wife is traumatic. Healing from loss is challenging. Open this book, and let the healing continue.

    Serene illustrations frame gentle words that describe heaven from a child's perspective. With room for the reader's personal reflections at the end of the book, every page is a poignant gift of hope and healing. "Our stories are all different, but our pain is the same," writes Linda. "We are mothers who will forever grieve the loss of our children. And yet, there is hope for our troubled souls."

    He was a guy who rarely cycled or had an adventure, a guy who was scared of the fairground rides as a child. But one day he changed; he became a guy with a quest. Armed with a bicycle, a toy bear and some optimism he flew to the north of Alaska and for the next two years rode it to the southern tip of South America in Argentina. This is his tale.

    We are addicts, "sinaholics," says the author, trying to fill with various addictions a gaping void in our hearts designed for God. Take Mary Magdalene, . She was a prosperous prostitute, but her life was one sad sordid story--until she met Someone who loved her with a pure, unconditional love. Ever afterward the shame of her past was eclipsed by her absolute devotion to the One who set her free. Doug Batchelor unveils the beauty of the gospel with original insights through the eyes of Jesus' most dedicated disciple. This imaginative yet biblical retelling of Mary's experience clarifies several significant biblical teachings with a kaleidoscope of vivid illustrations. Discover a fresh picture of the gentle, loving Savior who without condemning or condoning our past offers us a new future as we, like Mary, linger at Jesus' feet.

    Will love and strength conquer? Grace Owens has always longed for adventure. Being a restless spirit, the stories that came from the West fired her blood. So when her parish in Pittsburg brings a newspaper ad to her attention, her decision is made. She agrees to become a mail order bride and marry a man she has never met. Alonzo Forrester has everything he wants, except a wife and family. When Grace arrives on the train to be his, he thinks that everything will fall into place. But when tragedy strikes under the open skies of Montana, Grace finds herself thrown into caring for a farm and ailing husband with no experience in either. Can she muster the strength and courage to carry out the tasks ahead? Can Grace and Alonzo build a home and family together in this unforgiving land? Will they find love together? AUTHOR’S NOTE: This is a 65-page stand-alone story with an HEA, so no cliff-hangers.

    The story itself is a heartwarming, inspirational tale of spiritual transformation and self-discovery, but it is also a guidebook with the power to instantly release the negative belief systems no longer serving you….and to direct your steps with new energy onto the path of joy and emotional freedom.Nourish your soul and restore your faith in the goodness of the world as you begin to use its simple truths within your daily life. The time is right to hear its message, and to accept the invitation that awaits inside its pages to a joyful and inspiring new life.

    . . IN 300 WORDS OR LESSIt’s a daunting task. Even the most seasoned professionals find business school application essays to be among the hardest pieces they ever write. With a diverse pool of talented people applying to the nation’s top schools from the most successful companies and prestigious undergraduate programs in the world, a simple biography detailing accomplishments and goals isn’t enough. Applicants need clear and compelling arguments that grab admissions officers and absolutely refuse to let go.To help them write the essays that get them accepted into Harvard or any of the country’s other top programs, the staff of The Harbus---HBS’s student newspaper---have updated and revised their collection of sixty-five actual application essays as well as their detailed analysis of them so that applicants will be able to:* Avoid common pitfalls* Play to their strengths* Get their message acrossWherever they are applying, the advice and tested strategies in 65 Successful Harvard Business School Application Essays give business professionals and undergraduates the insider’s knowledge to market themselves most effectively and truly own the process.

    But how can we accomplish that?In this thoughtful volume and with his warm, accessible style, author Robert L. Millet shares poignant stories and fresh scriptural and doctrinal insights to help us feel our Savior's love and realize that He stands ready to assist us in coming to know Him.The author's heartwarming reflections on what it means to worship Christ and to trust in Him and in His grace renew in us a desire to stay focused on our Savior through all the ups and downs of daily life. Insights into how much Christ loves us and how He can lift us up to where He is strengthen our commitments to Him.Throughout, the author conveys his deep witness of the essential truth that eternal life consists of knowing God and His Only Begotten Son, Jesus Christ.Coming to Know Christ invites us to experience what it means to know our Lord-not just know about Him but how to come to know Him, our Savior and our Redeemer.Robert L. Millet is Abraham O. Smoot University Professor and professor of ancient scripture at Brigham Young University. He taught with LDS Seminaries and Institutes before joining the BYU faculty in 1983.He has served in The Church of Jesus Christ of Latter-day Satins as a bishop, stake president, temple worker, and member of the Church Materials Evaluation Committee. He is a popular speaker and prolific writer who recent books include Talking with God, Men of Valor, Men of Influence, Are We There Yet? and When a Child Wanders. He is a coauthor of the landmark volume LDS Beliefs: A Doctrinal Reference.

    Bahlool who lived in Baghdad, circa the 8th century AD, feigned madness to escape the oppression of the ruling class. Now free of the burden of normalcy he dispensed wisdom in strange and amusing ways.The Wise Fool of Baghdad is a collection of these true stories, richly illustrated in the Turkish-Iranian miniature style. Every story is followed by sacred verses of the Qur'an and traditional sayings, inscribed in Arabic By Muqtar Ahmed, one of India's finest Islamic calligraphers.Get the book. In the crazy times we live in, you'll probably need a fool to make sense of it all.http://www.suficomics.com

    Missionary Sarah Young had been journaling her prayers for years when she began "listening" for what Jesus was saying to her within the words of Scripture. In this Bible, 260 scenarios pose life struggles to which Sarah Young gives answers from her Savior--words that Jesus has lovingly laid on her heart--words that have comforted and inspired Sarah and many others around the world.Features include:260 prayers with devotions by Sarah Young Hundreds of inspiring scriptures highlighted throughout the text New King James Version(R) (NKJV) in paragraph format Index to devotions Two-color text Presentation page Ribbon markerPart of the "Signature Series" line of Thomas Nelson BiblesThe New King James Version--More than 60 million copies sold in 30 years

    Hear God’s voice today!

    . . complicated. Momplicated, you might say.Whether your relationship with your mom has been wonderful or stressful, redeemed or broken, close or nonexistent, it’s one of your life’s most important and defining connections. Its effects have probably followed you into adulthood.If you have conflicting feelings toward mom—or if you wish you could get past some of the baggage that holds you back—this is your book. Combining spiritual disciplines and the best of current therapeutic practice, It’s Momplicated will help you discover How your early connection with your mother may have impacted your sense of self and your other important relationships—and what you can do to break the cycle Why you and your mother have the relationship you have—the underlying reasons that may be contributing to strain and unease Tools and exercises to help you cope with some of the most common effects of a broken relationship, including anxiety, depression, lack of confidence, and trust issues How to be the daughter and mother God wants you to be even if your mom wasn’t who you needed her to be. It’s never too late to love, never too late to heal, and never too late to trust God to turn the pain in your story into a redemption song. As you read It’s Momplicated, you’ll realize that while God doesn’t promise to fix all your circumstances, He does promise to uphold you and lead you to a healing place of knowing you are truly precious and loved, no matter how your past has affected you.

    This collection of meditations and reflections from this groundbreaking work serves as a daily companion and catalyst for inspiration. Julia Cameron's works reveal that there is a definitive link between creativity and spirituality that can be rekindled and recharged. Inspirations is a powerful resource for fueling the creative spirit.

    With nowhere to turn after she graduated from high school, Christina lived in her car for almost a year, working three jobs to survive.As she prayed in her car every day, Christina had no idea that in just a few years, she would be crowned Ms. California. She had no idea that her suffering would one day help others find healing. But she did know that she was destined for more, and she would not give up hope no matter the circumstance.In CinderGirl, Christina tells her piercing and poignant story of leaving behind homelessness to become Ms. California and the founder of a nonprofit organization that provides advocacy for foster care children. With stunning vulnerability, Christina invites us into her childhood home and the heart of a child longing to be loved. She invites us to dig deeper into our own personal courage, even in the most grim of conditions. She asks us to journey with her across the country and deep into a growing faith. And in return, you'll embrace the inherent worth that is yours in Christ Jesus.