This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

    On the other hand, post-Apartheid dreams of progress and reform have, in part, collapsed into a morass of corruption, unemployment and criminal violence.A Short History of South Africa is a brief, general account of the history of this most complicated and fascinating country – from the first evidence of hominid existence to the wars of the 18th, 19th and 20th centuries that led to the establishment of modern South Africa, the horrors of Apartheid and the optimism following its collapse, as well as the prospects and challenges for the future.This readable and thorough account, illustrated with maps and photographs, is the culmination of a lifetime of researching and teaching the broad spectrum of South African history.Nattrass’s passion for her subject shines through, whether she is elucidating the reader on early humans in the cradle of humankind, or describing the tumultuous twentieth-century processes that shaped the democracy that is South Africa today.

    But behind her seemingly flawless façade lay a dangerous secret—for the better part of her life Cheney had been battling debilitating bipolar disorder and concealing a pharmacy's worth of prescriptions meant to stabilize her moods and make her "normal."In bursts of prose that mirror the devastating highs and extreme lows of her illness, Cheney describes her roller-coaster life with shocking honesty—from glamorous parties to a night in jail; from flying fourteen kites off the edge of a cliff in a thunderstorm to crying beneath her office desk; from electroshock therapy to a suicide attempt fueled by tequila and prescription painkillers.With Manic, Cheney gives voice to the unarticulated madness she endured. The clinical terms used to describe her illness were so inadequate that she chose to focus instead on her own experience, in her words, "on what bipolar disorder felt like inside my own body." Here the events unfold episodically, from mood to mood, the way she lived and remembers life. In this way the reader is able to viscerally experience the incredible speeding highs of mania and the crushing blows of depression, just as Cheney did. Manic does not simply explain bipolar disorder—it takes us in its grasp and does not let go.In the tradition of Darkness Visible and An Unquiet Mind, Manic is Girl, Interrupted with the girl all grown up. This harrowing yet hopeful book is more than just a searing insider's account of what it's really like to live with bipolar disorder. It is a testament to the sharp beauty of a life lived in extremes.

    ˃˃˃ The Plane Truth About Flying "Meade and Ronan pull back the curtain on the airline industry and shine a bright light on the dark corners. Everyone who flies or cares about someone who flies should read this eye-opening account of the current state of commercial air travel. What you don't see can hurt you."--Capt. Chesley "Sully" Sullenberger, retired airline pilot, consultant, speaker, CBS News Aviation and Safety Expert, and author of Making a Difference: Stories of Vision and Courage from America's Leaders and Highest Duty: My Search for What Really Matters ˃˃˃ Children's Safety On Aircraft Is Second Class These revelations are made in the hope that any resulting debate will contribute to making air travel a safer experience for both crew and passengers alike.Seconds to Disaster will not only pose and answer questions as to why accidents happen, but also offer solutions as to how they can be further prevented.And it will explore a highly contentious issue: what parts do both the airline industry and the worldwide watchdog authorities responsible for governing that industry contribute in playing dice with passenger lives, through negligence and collusion. Scroll up and grab a copy today.

    Her taste is exquisite, her writing's a hoot, she's done her homework, and it's very clear that she loves, loves, loves books." --Susan Stamberg, Special Correspondent for NPREvery day's a book holiday with Hallie Ephron! Come along with this noted author and critic as she embarks on a book lover's adventure--and together you'll celebrate the erudite pleasures of precise prose, wanton wordplay, and sensational storytelling.From a cold winter day on the heath with Jane Eyre (January 5) to a freewheeling On the Road trip with Jack Kerouac (August 18), you'll journey through a year's worth of the best and brightest classics both old and new. On the way, Hallie regales you with tales of your favorite books--and introduces you to new favorites you've yet to enjoy. Packed with intriguing opening lines, concise plot summaries, and expert insight, The Bibliophile's Devoltional is your field guide to the wide, wild world of literature--one great book at a time!

    From Spenser's The Fairie Queene to Wells's The Time Machine to Murakami's 1Q84 it explores the timeless and captivating features of fiction's imagined worlds including the relevance of the writer's own life to the creation of the story, influential contemporary events and philosophies, and the meaning that can be extracted from the details of the work. With hundreds of pieces of original artwork, illustration and cartography, as well as a detailed overview of the plot and a "Dramatis Personae" for each work, Literary Wonderlands is a fascinating read for lovers of literature, fantasy, and science fiction.

    G. Wells to Albert Einstein to Bill & Ted have been fascinated by time travel-some say drawn to it like moths to a flame. But in order to travel safely and effectively, newbie travelers need to know the dos and don'ts. Think of this handy little book as the only thing standing between you and an unimaginably horrible death-or being trapped forever in another time or alternate reality. You get: Essential time travel knowledge: Choosing the right time machine, from DeLoreans to hot tubs to phone booths-and beyond What to say-and what NOT to say-to your doppelganger Understanding black holes and Stephen Hawking's term spaghettification (no, it's not a method of food preperation; yes, it is a horrifically painful way to meet your end) The connection between Einstein's General Theory of Relativity, traversing wormholes and the 88 mph speed requirement The possible consequences of creating a time paradox-including, but not limited to, the implosion of the universe Survival tips for nearly any sticky time travel situation: How to befriend a dinosaur and subsequently fight other dinosaurs with that dinosaur Instructions to build your very own Rube Goldberg Time Machine Crusading-for fun and profit Tips on battling cowboys, pirates, ninjas, samurai, Nazis, Vikings, robots and space marines How to operate a microwave oven Enjoying the servitude of robots and tips for living underground when they inevitably rise up against us

    Reduced to a life of exile in rural southern Ontario—accompanied only by his fantasy daughter, Miranda, who died twelve years ago—Felix devises a plan for retribution.Eventually he takes a job teaching Literacy Through Theatre to the prisoners at the nearby Burgess Correctional Institution, and is making a modest success of it when an auspicious star places his enemies within his reach. With the help of their own interpretations, digital effects, and the talents of a professional actress and choreographer, the Burgess Correctional Players prepare to video their Tempest. Not surprisingly, they view Caliban as the character with whom they have the most in common. However, Felix has another twist in mind, and his enemies are about to find themselves taking part in an interactive and illusion-ridden version of The Tempest that will change their lives forever. But how will Felix deal with his invisible Miranda’s decision to take a part in the play?

    No two women have the same symptoms, making it a difficult condition to diagnose. In addition, many women don't know they have it until they try to become pregnant. This breakthrough book contains the latest research that reveals how eating a healthy diet in conjunction with a basic exercise plan is a win-win situation for women with PCOS. The book includes a complete, up-to-date table of GI and glycemic load values for more than eight hundred foods and beverages, provides a clear, concise diet and lifestyle plan, and thirty recipes.

    It is the most slimmer-friendly eating system there is and is based on a deep understanding of the challenges faced by overweight people - no foods are banned, there is no calorie counting and there are hundreds of 'free foods' that can be eaten in unlimited amounts. Published to coincide with the 40th anniversary of Slimming World, Best Ever Recipes draws on Slimming World's 40 years of unrivalled experience in helping slimmers achieve their target weight. Packed with nutritional, lifestyle and diet information, as well as more than 120 new, healthy yet delicious recipes, it is the definitive guide to successful - and enjoyable - weight loss.

    Under the direction of Stephen Greenblatt, General Editor, the editors have reconsidered all aspects of the anthology to make it an even better teaching tool.

    

    Now, after a half-century separation, the filming of a TV documentary forces them to relive the past. Woven into their 50 years of separation are a shoe-horn and the threads of loyalty and love which form their 'uncommon bond'.

    So prepare yourself for such not-ready-for-prime-time heroes as Bee Man (Batman, but with bees), the Clown (circus-themed crimebuster), the Eye (a giant, floating eyeball; just accept it), and many other oddballs and oddities. Drawing on the entire history of the medium, The League of Regrettable Superheroes will appeal to die-hard comics fans, casual comics readers, and anyone who enjoys peering into the stranger corners of pop culture.

    Tony goes beyond teaching you how to use Lightroom. Tony shows you why and when to use each feature to create stunning, natural photos. When Lightroom isn t the best tool, Tony suggests better alternatives. Combining the benefits of video training and book learning, this video book gives you over 14 hours of video and dozens of free presets and raw images to practice with. If you learn better with video, watch the video training and refer to the book for quick reference. If you prefer reading, the book is concise and practical, and each chapter links to relevant videos when you want to understand a topic more deeply or see it used in the real world. Tony covers every aspect of Lightroom in-depth, but structures his teaching so that both beginner and advanced photographers can learn as efficiently as possible. If you just want a quick start, you can watch the first video or read the first chapter and you'll be organizing and editing your pictures in less than an hour. If you want to know more about a specific feature, switch to that video or jump to that chapter in the ebook. If you want to know everything about Lightroom, watch the videos and read the book from start to finish.