It features some of the very best short stories and novellas by today's masters of the macabre — including Neil Gaiman, Glen Hirshberg, Tanith Lee, Ramsey Campbell, and Charles Coleman Finlay.Contents: Summer / Al Sarrantonio --Digging deep / Ramsey Campbell --Night watch / John Gordon --Luxury of harm / Christopher Fowler --Sentinels / Mark Samuels --Saffron gatherers / Elizabeth Hand --What nature abhors / Mark Morris --Last reel / Lynda E. Rucker --American dead / Jay Lake --Between the cold moon and the earth / Peter Atkins --Sob in the silence / Gene Wolfe --Continuity error / Nicholas Royle --Dr. Prida's dream-plagued patient / Michael Bishop --Ones we leave behind / Mark Chadbourn --Mine / Joel Lane --Obsequy / David J. Schow --Thrown / Don Tumasonis --Houses under the sea / Caitlín R. Kiernan --They / David Morrell --Clockwork horror / F. Gwynplaine MacIntyre --Making cabinets / Richard Christian Matheson --Pol Pot's beautiful daughter (Fantasy) / Geoff Ryman --Devil's smile / Glen Hirshberg --Man who got off the ghost train / Kim Newman --Necrology: 2006 / Stephen Jones & Kim Newman.

    Chan Kim and Renee Mauborgne. Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, inspire your people's confidence, and seize new growth, guiding you step-by-step through how to take your organization from a red ocean crowded with competition to a blue ocean of uncontested market space. By combining the insights of human psychology with practical market-creating tools and real-world guidance, Kim and Mauborgne deliver the definitive guide to shift yourself, your team, or your organization to new heights of confidence, market creation, and growth. They show why nondisruptive creation is as important as disruption in seizing new growth. Blue Ocean Shift is packed with all-new research and examples of how leaders in diverse industries and organizations made the shift and created new markets by applying the process and tools outlined in the book. Whether you are a cash-strapped startup or a large, established company, nonprofit or national government, you will learn how to move from red to blue oceans in a way that builds your people's confidence so that they own and drive the process. With battle-tested lessons learned from successes and failures in the field, Blue Ocean Shift is critical reading for leaders, managers, and entrepreneurs alike. You'll learn what works, what doesn't, and how to avoid the pitfalls along the way. This book will empower you to succeed as you embark on your own blue ocean journey. Blue Ocean Shift is indispensable for anyone committed to building a compelling future.

    Why, then, are self-confident ignoramuses so often believed over thoughtful experts? And why do seemingly irrelevant details such as a person's appearance or financial status influence whether or not we trust what they are saying, regardless of their wisdom or foolishness?Stephen Martin and Joseph Marks compellingly explain how in our uncertain and ambiguous world, the messenger is increasingly the message. We frequently fail, they argue, to separate the idea being communicated from the person conveying it, explaining why the status or connectedness of the messenger has become more important than the message itself.Messengers influence business, politics, local communities, and our broader society. And Martin and Marks reveal the forces behind the most infuriating phenomena of our modern era, such as belief in fake news and how presidents can hawk misinformation and flagrant lies yet remain.

    The main reason wasn't economic anxiety or racism. It was that he was anti-elitist. Hillary Clinton represented Wall Street, academics, policy papers, Davos, international treaties and the people who think they're better than you. People like Joel Stein. Trump represented something far more appealing, which was beating up people like Joel Stein.In a full-throated defense of academia, the mainstream press, medium-rare steak, and civility, Joel Stein fights against populism. He fears a new tribal elite is coming to replace him, one that will fend off expertise of all kinds and send the country hurtling backward to a time of wars, economic stagnation and the well-done steaks doused with ketchup that Trump eats.To find out how this shift happened and what can be done, Stein spends a week in Roberts County, Texas, which had the highest percentage of Trump voters in the country. He goes to the home of Trump-loving Dilbert cartoonist Scott Adams; meets people who create fake news; and finds the new elitist organizations merging both right and left to fight the populists. All the while using the biggest words he knows.

    

    Includes graphic drawings, index, and additional learning tools.

    Think a win-win solution is the best way to make the deal? Think again.For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions. It teaches you how to ignore the siren call of the final result, which you can't really control, and how to focus instead on the activities and behavior that you can and must control in order to successfully negotiate with the pros.The best negotiators: * aren't interested in "yes"--they prefer "no" * never, ever rush to close, but always let the other side feel comfortable and secure * are never needy; they take advantage of the other party's neediness * create a "blank slate" to ensure they ask questions and listen to the answers, to make sure they have no assumptions and expectations * always have a mission and purpose that guides their decisions * don't send so much as an e-mail without an agenda for what they want to accomplish * know the four "budgets" for themselves and for the other side: time, energy, money, and emotion * never waste time with people who don't really make the decisionStart with No is full of dozens of business as well as personal stories illustrating each point of the system. It will change your life as a negotiator. If you put to good use the principles and practices revealed here, you will become an immeasurably better negotiator.

    The book is the compiled, ten-year core writing of author/blogger Rollo Tomassi from therationalmale.com. Rollo Tomassi is one of the leading voices in the globally growing, male-focused online consortium known as the "Manosphere". Outlined are the concepts of positive masculinity, the feminine imperative, plate theory, operative social conventions and the core psychological theory behind Game awareness and "red pill" ideology. Tomassi explains and outlines the principles of intergender social dynamics and foundational reasoning behind them.

    Deborah Tannen, the internationally-acclaimed expert on communication and author of the bestselling YOU JUST DON'T UNDERSTAND, will help you recognize your own conversational style and how it meshes or clashes with the styles of others. Entertaining and informative, everyone who speaks will want to read this gem.

    

    Putting himself out there is hard, especially when under the thumb–and wallet–of his overbearing parents. Now that bad boy chef Ethan–who is always vying with Jamie for best in class–is struggling with the pastry course, Jamie suddenly has a reason to reach out.Ethan doesn't mean to be an ass–okay, so mostly he does–but even though he's secretly hot for Jamie, he sure as hell doesn't want help with pastry. Ever since his dad walked out, Ethan has been the one to hold things together and he's done fine on his own. Except that he can't get his cake to rise.Jamie could be the answer to what Ethan's been missing his whole life–someone to depend on. But with the two competing for the same scholarship, things suddenly get too hot to handle. And if Jamie finds the strength to go for what he wants, he isn't about to settle for what he needs.

    The 11th edition of this text continues to build on four major marketing themes: building and managing profitable customer relationships, building and managing strong brands to create brand equity, harnessing new marketing technologies in the digital age, and marketing in a socially responsible way around the globe.

    The critically acclaimed and award-winning tradition continues with another stunning collection, including stories by M. T. Anderson, Laird Barron, Simon Bestwick, Simon Brown, Stepan Chapman, Douglas Clegg, D. Ellis Dickerson, Terry Dowling, Andy Duncan, Jean Esteve, John Farris, Mélanie Fazi, Jeffrey Ford, Christopher Fowler, Stephen Gallagher, Theodora Goss, Elizabeth Hand, Alice Hoffman, Shelley Jackson, John Kessel, Margo Lanagan, Tanith Lee, Bentley Little, Elizabeth A. Lynn, Gregory Maguire, China Miéville, Richard Mueller, Joyce Carol Oates, Frances Oliver, Chuck Palahniuk, Tina Rath, Philip Raines and Harvey Welles, M. Rickert, Anna Ross, Alison Smith, R.T. Smith, Peter Straub, Lucy Sussex, Catherynne M. Valente, Greg Van Eekhout, and Conrad Williams. Rounding out the volume are the editors’ invaluable overviews of the year in fantasy and horror, and sections on comics, by Charles Vess, on anime and manga, by Joan D. Vinge, on media, by Ed Bryant, and on music, by Charles de Lint. With a long list of Honorable Mentions, this is an indispensable reference as well as the best reading available in fantasy and horror.

    We can find darkness anywhere: in a strange green stone etched with mysterious symbols; at a small town's annual picnic; in a ghostly house that is easy to enter but not so easy to leave; behind the dumpster in the alley where a harpy lives; in The Nowhere, a place where car keys, toys, people disappear to; among Polar explorers; and, most definitely, within ourselves. Darkness flies from mysterious crates; surrounds children whose nightlights have vanished; and flickers between us at the movie theater. Darkness crawls from the past and is waiting in our future; and there's always a chance that Halloween really is a door opening directly into endless shadow. Welcome to the dark. You may never want to leave. This inaugural volume of the year's best dark fantasy and horror features more than 500 pages of dark tales from some of today's finest writers of the fantastique. Chosen from a variety of sources, these stories are as eclectic and varied as the genre itself.Contents 9 • What the Hell Do You Mean By "Dark Fantasy and Horror?" • essay by Paula Guran13 • The Horrid Glory of Its Wings • (2009) • shortstory by Elizabeth Bear23 • Lowland Sea • (2009) • novelette by Suzy McKee Charnas41 • Copping Squid • (2009) • novelette by Michael Shea56 • Monsters • (2009) • novelette by Stewart O'Nan73 • The Brink of Eternity • (2009) • shortstory by Barbara Roden85 • Frost Mountain Picnic Massacre • (2009) • shortstory by Seth Fried95 • Sea-Hearts • (2009) • novella by Margo Lanagan138 • A Haunted House of Her Own • (2009) • shortfiction by Kelley Armstrong153 • Headstone in Your Pocket • (2009) • shortstory by Paul G. Tremblay [as by Paul Tremblay ]166 • The Coldest Girl in Coldtown • (2009) • novelette by Holly Black182 • Strange Scenes from an Unfinished Film • (2009) • shortstory by Gary McMahon190 • A Delicate Architecture • (2009) • shortstory by Catherynne M. Valente196 • The Mystery • (2009) • shortfiction by Peter Atkins205 • Variations on a Theme from Seinfeld • (2009) • shortstory by Peter Straub211 • The Wide, Carnivorous Sky • (2009) • shortfiction by John Langan251 • Certain Death for a Known Person • (2009) • novelette by Steve Duffy267 • The Ones Who Got Away • (2009) • shortfiction by Stephen Graham Jones274 • Leng • (2009) • shortfiction by Marc Laidlaw292 • Torn Away • (2009) • shortfiction by Joe R. Lansdale301 • The Nowhere Man • (2009) • shortfiction by Sarah Pinborough314 • The Bone's Prayer • (2009) • shortstory by Caitlín R. Kiernan327 • The Water Tower • (2009) • shortstory by John Mantooth337 • In the Porches of My Ears • (2009) • shortstory by Norman Prentiss348 • The Cinderella Game • (2009) • shortstory by Kelly Link355 • The Jacaranda Smile • (2009) • shortstory by Gemma Files366 • The Other Box • (2009) • shortfiction by Gerard Houarner388 • White Charles • [Kyle Murchison Booth] • (2009) • novelette by Sarah Monette406 • Everything Dies, Baby • (2009) • shortstory by Nadia Bulkin414 • Bruise for Bruise • (2009) • shortstory by Robert Davies422 • Respects • (2009) • shortstory by Ramsey Campbell433 • Diamond Shell • (2009) • shortstory by Deborah Biancotti446 • Nub Hut • (2009) • shortstory by Kurt Dinan452 • The Cabinet Child • (2009) • shortfiction by Steve Rasnic Tem458 • Cherrystone & Shards of Ice • (2009) • shortstory by Ekaterina Sedia469 • The Crevasse • (2009) • shortstory by Nathan Ballingrud and Dale Bailey482 • Vic • (2009) • shortfiction by Maura McHugh490 • Halloween Town • (2009) • novella by Lucius Shepard543 • The Long, Cold Goodbye • (2009) • novelette by Holly Phillips562 • What Happens When You Wake Up in the Night • (2009) • shortstory by Michael Marshall Smith

    Ellen Datlow and Terri Windling continue their critically acclaimed and award-winning tradition with another stunning collection of stories. The fiction and poetry here is culled from an exhaustive survey of the field, nearly four dozen stories ranging from fairy tales to gothic horror, from magical realism to dark tales in the Grand Guignol style. Rounding out the volume are the editors' invaluable overviews of the year in fantasy and horror, and a long list of Honorable Mentions, making this an indispensable reference as well as the best reading available in fantasy and horror.ContentsSummation 1999: Fantasy, Terri WindlingSummation 1999: Horror, Ellen DatlowHorror and Fantasy in the Media: 1999, Edward BryantComics: 1999, Seth JohnsonObituaries: 1999, James FrenkelDarkrose and Diamond, Ursula K. Le GuinThe Chop Girl, Ian R. MacLeodThe Girl Detective, Kelly LinkThe Transformation, N. Scott MomadayCarabosse, Delia ShermanHarlequin Valentine, Neil GaimanToad, Patricia A. McKillipThe Dinner Party, Robert GirardiHeat, Steve Rasnic TemThe Wedding at Esperanza, Linnet TaylorRedescending, Ursula K. Le GuinYou Don't Have to be Mad . . .Kim NewmanThe Paper-Thin Garden, Thomas WhartonThe Anatomy of a Mermaid, Mary SharrattThe Grammarian's Five Daughters, Eleanor ArnasonThe Tree Is My Hat, Gene WolfeWelcome, Michael Marshall SmithThe Pathos of Genre, Douglas E. WinterShatsi, Peter CrowtherKeepsakes and Treasures: A Love Story, Neil GaimanWhat You Make It, Michael Marshall SmithThe Parwat Ruby, Delia ShermanOdysseus Old, Geoffrey BrockThe Smell of the Deer, Kent MeyersChorion and the Pleiades, Sarah Van ArsdaleCrosley, Elizabeth Engstromn0 Naming the Dead, Paul J. McAuleyThe Stork-Men, Juan GoytisoloThe Disappearance of Elaine Coleman, Steven MillhauserWhite, Tim LebbonDear Floods of Her Hair, James SallisMrs. Santa Decides to Move to Florida, April SelleyTanuki, Jan HodgmanAt Reparata, Jeffrey FordSkin So Green and Fine, Wendy WheelerOld Merlin Dancing on the Sands of Time, Jane YolenSailing the Painted Ocean, Denise LeeGrandmother, Laurence SnydalSmall Song, Gary A. BraunbeckThe Emperor's Old Bones, Gemma FilesThe Duke of Wellington Misplaces His Horse, Susanna ClarkeHalloween Street, Steve Rasnic TemThe Kiss, Tia V. TravisThe Beast/The Hedge, Bill LewisPixel Pixies, Charles de LintFalling Away, Elizabeth BirminghamHonorable Mentions: 1999