But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem.Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial.Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.

    In this edition, the author continues to utilize the effective combination of a friendly writing style, thorough research and a contextual approach that emphasizes adolescence in contemporary society. The text's careful organization ensures maximum teaching flexibility that allows the chapters to work together or be covered in sequence or stand alone. Ethnicity and minority issues are thoroughly discussed in a way that enables students to see how the adolescent experience is shaped by class and culture. The strong pedagogical framework helps students organize and integrate material. Adolescence, 8th Edition, is based on solid research and theory, yet it has a distinctively real world feel that emphasizes the reality of being an adolescent in today's society.

    Written in a unified voice, this text features the reader-friendly tone that was established in the first three editions and presents the key findings on intimate relationships, the major theoretical perspectives, and some of the current controversies in the field. Brehm, Miller, Perlman, and Campbell illustrate the relevance of close relationship science to readers' everyday lives, encouraging thought and analysis. The new edition includes more illustrations, tables, and figures that complement the thoroughly updated, new-and-improved text.

    With this book Rachel Simmons elevated the nation's consciousness and has shown millions of girls, parents, counselors, and teachers how to deal with this devastating problem. Poised to reach a wider audience in paperback, including the teenagers who are its subject, Odd Girl Out puts the spotlight on this issue, using real-life examples from both the perspective of the victim and of the bully.

    students, providing a practical, realistic understanding of the processes of doing research for a doctorate.New to this edition: a section on increasingly popular professional doctorates such as Ed.D., D.B.A., and D.Eng; material for supervisors of overseas, part-time, and mature students; and a diagnostic questionnaire for students to monitor progress.

    The realistic content of its examples and exercises, the clarity and brevity of its presentation, and the soundness of its pedagogical approach have received the highest remarks from both students and instructors. Now this bestseller is available in a new 6th edition.