We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    Complemented with more than 40 full-colour personal illustrations of the Captain, Life in the Skies will be a valuable and useful guide for air travellers and budding-pilots alike!Captain Lim Khoy Hing is an ex-airline pilot who is passionate about flying, having worked all his life high above the clouds since leaving college. Prior to his retirement from flag-carrier Malaysia Airlines, he was fortunate enough to fly the latest fly-by-wire planes such as the Boeing 777 and Airbus A320, A330 and A340. He has logged a total of 25,500 flying hours, or about 20 trips to the moon and back. Capt. Lim started his flying career in the Royal Malaysian Air Force, having been trained by the Royal Air Force in the United Kingdom in 1967. He served for about 12 years in the service before joining Malaysia Airlines and finished his career with the carrier AirAsia before retiring in 2011.

    and the possible answers behind it. The Woods will never be the same again... Steph Young has appeared on National radio shows including "Coast to Coast Am," "Midnight in the Desert," "Where did the road go?" "The Unexplained," & "Darkness Radio." Steph Young is an independent researcher, addicted to researching all Supernatural, Paranormal, Esoteric and enigmatic Mysteries. Each book seems to lead to further questions and searches for answers, as the Mysteries inevitably deepen & develop into ever more complex riddles in the spectrum of the Unknown.... Creepy true tales of strange disappearances in the woods, unexplained vanishings & mysterious Deaths. Creepy Mysteries of the Unexplained. Unexplained Disappearances & Missing people; True Stories. ....Things can get strange when you're alone in the woods....and something in the woods is taking People; something unknown that we cannot define; something that others have had the misfortune to encounter. People snatched soundlessly, never to be seen again. Or returned; dead. A strange and highly unusual predator. Highly intelligent. Very successful. And able to overpower someone in an instant.... This is a puzzle. An often deadly one. People are disappearing in the Woods. Screams heard in the distance; or, just ominous silence... The primal fear of something dangerous lurking, coming closer…..For some people, this can turn into a deadly reality. For those left behind, there is only confusion, fear, panic…..The Woods will never be the same again....

     This quick and easy read will teach you the Primal Meditation Method, a technique specifically designed for people who have problems with concentration. If you have been bored or frustrated by past efforts to observe your breath and quiet your mind, but you realize that meditation can help you become healthier, happier, and more successful, you need this book. For more than ten years, author Matt Pepliński tried traditional methods of meditation to reach that healing state of awareness called mindfulness, but those methods didn’t work for him. Learn How First Human Tribes Meditated After realizing what meditation really is and what was getting in the way of mindfulness for him, he was on his way to a scientifically based solution. It took another three years to perfect a technique that would help Westerners like him meditate deeply in a more natural way. Relying on anthropological research by Bradford Keeney and Jonathan Burns, he based the Primal Meditation Method on the way the first human tribes meditated and dealt with traumatic events. He created the Primal Meditation Method because he found traditional methods disappointing. As you can see from his biography, Pepliński had struggled with many problems. Thanks to the Primal Meditation Method, he: increased his emotional sensitivity developed greater self-control Increased his emotional sensitivity Developed greater self-control Started feeling alive again Became more mindful in his day-to-day life If you have found traditional meditation frustrating, The Primal Meditation Method can help you strengthen your mindfulness muscles in the same way pushups can strengthen your triceps.

    . ." "There's no way . . ." "It's impossible . . ." Enough. Get off your ass make your "someday" goals a priority—today. After years of coaching and consulting hundreds of startup rookies as well as seasoned entrepreneurs, executives, and CEOs, Bedros Keuilian realized that most people who want to start a business, grow an existing business, author a book, make more money, or make a bigger impact usually take the long, slow, painful way to get there . . . and more than 80 percent of entrepreneurs never get to their desired destination or achieve their full potential in business. They treat their dream as if it were merely a hobby and dip their toes in the water, but they never commit to diving in—you get the idea. It's time to cut the bullshit excuses. Everyone has a gift, a purpose. It's your duty to figure out what your gift is and how you're going to share it with the world. Man Up: How to Cut the Bullshit and Kick Ass in Business (and in Life) is your guide to doing exactly that. Keuilian, founder and CEO of Fit Body Boot Camp and known as the "hidden genius" behind many of the most successful brands and businesses throughout multiple industries, will show you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes—not only to achieve but dominate your goals. With Keuilian's no-nonsense approach in both business and personal spheres, you'll be able to define your purpose and have clarity of vision—and a plan—to make the quantum leap. Whether it's creating and growing a company, leaving a legacy, making a difference, or launching a new brand, you will discover how to use your passion, purpose, and sheer grit to overcome any adversity that attempts to derail your progress. If there's an area of your life in which you need to man up, this book will get you there.

    But he soon learns that rats in suits are even worse. What do you do when rats invade your barn? Kill them or negotiate? Mason finds out the hard way that force does not always work! An allegory of war and violence? A statement on the arms race? Neal Asher’s work takes Orwell’s Animal Farm into a grimly humorous future where evolution is outrunning humanity. You may never trust a rat again! “I’ve never read anything like MASON’S RATS before … it’s sharp, funny and highly inventive. There’s more fun in this one slim volume than in many a full-length novel!” – Stephen Gallagher

    Dip into this book whenever your energy is flagging and choose one of its many quick and easy self-care tips, from nourishing yourself with invigorating walks and delicious, healthy food to treating yourself to a slow evening of face masks and hot soaks. This soothing collection of self-care ideas and inspiring words contains the pick-me-up you need.

    If you're still stuck and trying to figure it out, Practical Law of Attraction will give you the answers you've been looking for!"Dr. Joe Vitale - Star of The Secret, #1 Best Selling Author of "The Attractor Factor""Practical" is right! I wish I'd had this book when I started my journey over 20 years ago. Victoria takes this very misunderstood subject and truly does make it accessible to even the most skeptical thinker. This book is an outstanding way to introduce new people to the Law of Attraction, and a great refresher for long-time students who could benefit from a refresher."Bob Doyle - Featured Expert in "The Secret"Victoria Gallagher's book eases the burden of one ever having to wonder whether the genie has gotten the message or not. All the power to manifest is within you.Manifesting, which goes beyond simple positive thinking, is a collaboration between all three levels of mind; Conscious, Subconscious, and Superconscious. It's impersonal and happens; whether positive or negative, when these eight conditions are in alignment.Desire or FearThoughtsImaginationBelief/ExpectancyFeelings/VibrationCreative AttractionInspired ActionManifestationEach condition plays an important role in manifesting. They do not always happen in a specific order.When the conditions are in alignment, manifestation occurs simultaneously.The book demystifies the concepts of manifesting and attracting. It helps you understand in no uncertain terms, the practical personal development work which is a requirement to attract success.Included are dozens of downloadable worksheets, meditative scripts, mental techniques and strategies to develop yourself into a person who has the kind of manifesting power that can help you create the life of your dreams.Victoria book eases the burden of having to wonder whether the genie has gotten the message or not. There is no genie, granting wishes. The power to manifest is within you and requires a level of belief, which can only come as a result of releasing deeply embedded negative subconscious programs and having the motivation to take action on your dreams and goals.This book is for anyone who has a dream or simply wishes to change their life for the better. Shift out of the old ways which haven't worked and implement new strategies to finally make it work for you.

    This book not only teaches you how to drop unwanted pounds while enjoying your favorite foods, it also teaches you how to live longer and stay healthy by applying the power of intermittent fasting to your life today! Stop torturing yourself with grueling diets that restrict you from eating your favorite foods! The 5:2 diet makes losing weight easier and tastier than ever! Though the 5:2 diet itself is fairly new, the concept of fasting and the study of the benefits of intermittent fasting on human health are not. Leading scientists have been studying the amazing health benefits of fasting for over 20 years. Dr. Michael Mosley, founder of the 5:2 fast diet, popularized the fast diet months after he had gone to see his doctor for a routine checkup and was unexpectedly diagnosed with diabetes, high cholesterol and metabolic syndrome. Refusing to be treated with drugs, Dr. Michael Mosley set out to find a way to heal himself naturally. After not seeing any success with traditional dieting he decided to explore intermittent fasting. The 5:2 diet and intermittent fasting work! After only 3 months on the 5:2 diet he lost 20 pounds of fat, normalized his blood glucose and lowered his cholesterol and blood pressure. The fast diet also allowed him to maintain his ideal weight. Research professor of medicine at Washington University, Dr. Luigi Fontana proved through his studies on various organisms that a 25-30% reduction in calories could increase lifespan by 50% and prevent disease. With the 5:2 diet you can expect to lose 1 to 2 pounds of fat every week. On fast days, both women and men are encouraged to cut their calorie intake to about one quarter of what it normally is. Women should eat 500 calories on fast days and men should eat 600 calories. In a step by step way The 5:2 Diet for Beginners - How the 5:2 Diet Can Make Your Body a Fat-Burning Machine and Help You Live Longer will teach you everything you need to know about how to successfully apply the 5:2 diet to your life today for fast weight loss and better health. The 5:2 Diet for Beginners teaches you: What is the 5:2 diet? Why was the 5:2 diet created? Why fasting is so effective for weight loss and longevity How the 5:2 diet works What to eat on fast days 11 Quick tips to help you succeed on the 5:2 diet What to expect on the 5:2 diet Fast day 30 MINUTE recipes under 500 calories .....and more Here's a preview of what you'll learn: Why the 5:2 diet works The benefits of intermittent fasting How to make your fast days easy The 5:2 diet and high intensity training Exactly how your fast days and feed days will work How to maintain your ideal weight .....and much more! Dieting shouldn't be drudgery! You were meant to enjoy your life at your ideal wight with fabulous health! The 5:2 fast diet will keep you living happy and healthy for a really long time! D

    Boost Your Confidence: A 21-Day Challenge to Help You Achieve Your Goals and Live Well provides an extensive, day-by-day guide to renew your self-confidence. It allows you to formulate a specific plan to beat back against your worst enemy: yourself. With its assistance, you can train your mind to rid yourself of past stressors, to formulate fresh ideas about your goals, and to reach toward a renewed sense of self. Your zest and positivity will form strength going forward, allowing you to retain assurance in your work and relationship life. Scientific Approach: Because your self-confidence exists on a neurological level, this book is required to prescribe precisely how you can utilize Neuro-Linguistic Programming and specific techniques to hone your self-confidence. This book provides state-of-the-art, scientific steps to cultivate neurological and communicative strength. How do you train your mind to beat back against years of low self-confidence? The 21-Day Challenge to Help You Achieve Your Goals and Live Well allows you to hold the reigns. It lends you specific techniques to hone every single day, to build your interior strength, and to push past your interior dialogue. Finally, after all these years, you can truly make your life your own. Are you ready to... Be Unstoppable? Be Unbreakable? Build Powerful Self-Confidence? Go through Personal Transformation? Be the Best Version of Yourself? Take The Challenge Today! - Imagine your life 21 days from now. - Imagine how powerful you will feel at the end of this challenge. - Imagine all the things you could do. - Imagine what you'll be going after once you build unbreakable self-esteem within you. You won't have to imagine 21 days from now.

    government—an usher in the White House. For more than 200 years, a small office has operated on the State Floor of the White House Executive Residence. Known as the Usher's Office, whose mission is to accommodate the personal needs of the first family, and to make the White House feel like a home. The Usher's Office is the managing office of the Executive Residence and its staff of 90-plus. The staff consists of butlers, carpenters, grounds personnel, electricians, painters, plumbers, florists, maids, housemen, cooks, chefs, storekeepers, curators, calligraphers, doormen, and administrative support. Ushers work closely with the first family, senior staff, Social Office, Press Office, Secret Service Agency, and military leaders to carry out White House functions: luncheons, dinners, teas, receptions, meetings, conferences, and more. Chris Emery was only the 18th White House Usher since 1891, and had the honor and privilege to serve presidential families for three years during the Reagan administration, four years for President H. W. Bush, and 14 months under President Clinton. His vignettes recreate intimate White House happenings from an insider’s viewpoint. Chris Emery was the only White House Usher to be terminated in the 20th century. Turn the pages to find out which first lady fired him... “With his book, White House Usher: Stories from the Inside, former usher Chris Emery gives his readers a peek inside what happens upstairs at the White House. Chris’ anecdotes tell a rich story of how America’s house really is the First Families’ home. I loved my trip down memory lane.” - Former First Lady Barbara Bush (October 2017)

    Wayne W. Dyer has put together this little book in order to convey the fact that intention is a field of energy that flows invisibly beyond the reach of our normal, everyday habitual patterns. It’s a force that we all have within us, and we have the power to draw it into our lives by being the energy we want to attract.           Use the uplifting material within these pages to bring the power of intention into your life for many years to come, and experience the world in a new and exciting way!

    From perverse acts of cannibalism and dark sexual fantasies to vicious acts motivated by greed and a simple lust for blood, this book reveals the methods and motivations of some of the world's most notorious serial killers, including Juan Corona, Ian Brady and Myra Hindley, Pee Wee Gaskins, and Ivan Milat.

    As seen on the Tonight Show with Jay Leno (twice!) as well as 2 dozen other TV programs, Brian's now the host of the popular online series "Scam School," (downloaded over 1 million times a month, and named by iTunes as a "top video podcast" of 2008 and 2009). ...And THIS is the book that started it all.With 57 killer tricks (and 8 bonus scams), any one of these tricks could win you the cost of a free drink or more... and yet your investment will be LESS THAN 2 CENTS PER TRICK!Short enough to digest in an evening, yet powerful enough to score you free drinks for the rest of your life... "Cheats, Cons, Swindles and Tricks" could be the single best investment of 99 cents you'll ever make.