The key to achieving HYPERGROWTH is being customer-driven. So if you’re ready to start putting your customers first, keep reading... What You’ll Learn: A New Approach to Product Management and Developing SaaS Products People Love Today, there’s no excuse for not communicating with customers on a daily basis. Messaging has exploded, new generations are focused on 1:1 communication by default, and artificial intelligence is finally coming so we can deliver 1:1 at scale. So why would you build a product, or a company, without leaning into the advantages of that ecosystem? In his new book, HYPERGROWTH, serial entrepreneur and Drift co-founder/CEO David Cancel shares a modern approach for building products and structuring teams that makes customer communication a central priority. The book tells the story of how Cancel’s customer-driven approach started out as a test with a product team (Performable), transformed an entire organization (HubSpot), and sparked a new movement (Drift). What’s Inside: Practical Advice and Frameworks for Becoming Customer-Driven and Growing Your Business Responsive Development (RD): a new approach to building products that adds the customer back into the equation The Burndown Framework: a framework for implementing Responsive Development that’s faster and more flexible than Agile. The Three-Person Team: the customer-driven way to structure engineering teams. Each team consists of a tech lead who manages two other engineers. Getting Rid of Roadmaps: through building a culture of transparency and accountability and working closely with internal customers, you can release product updates more rapidly and iteratively. The Spotlight Framework: a framework for helping you focus on the right parts of customer feedback so you can take the appropriate next steps. The framework breaks feedback down into three main categories: user experience issues, product marketing issues, and positioning issues. Who This Book Is For: Entrepreneurs, Startup Founders, Product Managers, Product Teams, Marketing Teams … Entire Companies! Every part of your business can benefit from being customer-driven. With the rise of SaaS and the on-demand economy, customer expectations have changed. Customers expect their voices to be heard. They find value in being part of a community, and being part of that journey of creating the product. So stop running your business like we’re still living in the 2000s. It’s time to take a customer-driven approach. Here’s what people are saying about the book: “David Cancel is one of the best when it comes to building products that customers love. And now he’s sharing his wisdom and writing the book explaining how he does it. This is a must read for any entrepreneur or business owner.” -MARK ROBERGE Senior Lecturer, Harvard Business School, Former SVP of Sale and Services at HubSpot ”When it comes to building business software, there’s no one better than David Cancel, and I saw fi

    Hopeful about the potential of today’s burgeoning movements, long-time grassroots organizer Jonathan Smucker nonetheless pulls no punches when confronting their internal dysfunction. Drawing from personal experience, he provides deep theoretical insight into the all-too-familiar radical tendency toward self-defeating insularity and paralyzing purism. At the same time, he offers tools to bridge the divide between anti-authoritarian values and hegemonic strategies, tools that might just help today’s movements to navigate their obstacles—and change the world.

    Today's conservatives support the idea of limited government, but they have increased government's size, power, and reach to new heights. They believe in balanced budgets, but they have boosted government spending, debt, and pork to record levels. They believe in individual liberty and the rule of law, but they have condoned torture, ignored laws passed by Congress, and been indicted for bribery. They have substituted religion for politics, and damaged both.In The Conservative Soul, Andrew Sullivan, one of the nation's leading political commentators, makes an impassioned call to rescue conservatism from the excesses of the Republican far right, which risks making the GOP the first fundamentally religious party in American history. Through an incisive look at the rise of Western fundamentalism, Sullivan argues that conservatives cannot in good conscience keep supporting a party that believes in its own God-given mission to change people's souls, instead of protecting their liberties. He carefully charts the arguments of the new conservatism, showing why they cannot work in today's America, why they fail the test of logic and pragmatism, and why they betray the conservative tradition from Edmund Burke to Ronald Reagan.In this bold and powerful book, Andrew Sullivan criticizes our government for acting too often, too quickly, and too expensively. He champions a political philosophy based on skepticism and reason, rather than certainty and fundamentalism. He defends a Christianity that is sincere but not intolerant, and a politics that respects religion by keeping its distance. And he makes a provocative, heartfelt case for a revived conservatism at peace with the modern world, dedicated to restraining government and empowering individuals to live rich and fulfilling lives.

    Law's Empire is a full-length presentation of his theory of law that will be studied and debated--by scholars and theorists, by lawyers and judges, by students and political activists--for years to come.Dworkin begins with the question that is at the heart of the whole legal system: in difficult cases how do (and how should) judges decide what the law is? He shows that judges must decide hard cases by interpreting rather than simply applying past legal decisions, and he produces a general theory of what interpretation is--in literature as well as in law--and of when one interpretation is better than others. Every legal interpretation reflects an underlying theory about the general character of law: Dworkin assesses three such theories. One, which has been very influential, takes the law of a community to be only what the established conventions of that community say it is. Another, currently in vogue, assumes that legal practice is best understood as an instrument of society to achieve its goals. Dworkin argues forcefully and persuasively against both these views: he insists that the most fundamental point of law is not to report consensus or provide efficient means to social goals, but to answer the requirement that a political community act in a coherent and principled manner toward all its members. He discusses, in the light of that view, cases at common law, cases arising under statutes, and great constitutional cases in the Supreme Court, and he systematically demonstrates that his concept of political and legal integrity is the key to Anglo-American legal theory and practice.

    With an easy command of history, philosophy and current affairs, 'The Future of Freedom' calls for a restoration of the balance between liberty and democracy, and shows how liberal democracy has to be made effective and relevant for our time.

    Blair's majority was the culmination of a long struggle to modernize the party, and the politics of his country. Philip Gould is a political strategist and polling adviser who has worked with the Labour leadership since the 1980s. In this book he describes its rise and explains how the transformation was achieved, at the same time exploring the changed political climate in Britain.

     By rigorously examining individual media businesses, the authors reveal the difference between judging a company by how many times its CEO is seen in SunValley and by whether it generates consistently superior profits. The book is packed with enough sharp-edged data to bring the most high-flying, hot-air filled mogul balloon crashing down to earth.

    From Mexico to Tierra del Fuego, and from Cuba to Trinidad and Tobago, Americas examines the historical, demographic, political, social, cultural, religious, and economic trends in the region. For this new edition Peter Winn has provided a new preface and made revisions throughout to include the most up-to-date information on changes and developments in Latin America since the last revised edition of 1999.

    Drawing on vast data sets and cutting-edge research, he explains the benign and malign forces that make inequality rise and fall within and among nations. He also reveals who has been helped the most by globalization, who has been held back, and what policies might tilt the balance toward economic justice.Global Inequality takes us back hundreds of years, and as far around the world as data allow, to show that inequality moves in cycles, fueled by war and disease, technological disruption, access to education, and redistribution. The recent surge of inequality in the West has been driven by the revolution in technology, just as the Industrial Revolution drove inequality 150 years ago. But even as inequality has soared within nations, it has fallen dramatically among nations, as middle-class incomes in China and India have drawn closer to the stagnating incomes of the middle classes in the developed world. A more open migration policy would reduce global inequality even further.Both American and Chinese inequality seems well entrenched and self-reproducing, though it is difficult to predict if current trends will be derailed by emerging plutocracy, populism, or war. For those who want to understand how we got where we are, where we may be heading, and what policies might help reverse that course, Milanovic s compelling explanation is the ideal place to start."

    In What It Means to Be a Libertarian, he proposes a government reduced to the barest essentials: an executive branch consisting only of the White House and trimmed-down departments of state, defense, justice, and environmental protection; a Congress so limited in power that it meets only a few months each year; and a federal code stripped of all but a handful of regulations. Combining the tenets of classical libertarian philosophy with his own provocative thinking, Murray shows why less government advances individual happiness and promotes more vital communities and a richer culture.

    He overturned the orthodoxy that markets were optimally self-regulating, and instead argued for state intervention to ensure full employment and economic stability. This new selection is the first comprehensive single-volume edition of Keynes's writings on economics, philosophy, social theory and policy, including several pieces never before published. Full of irony and wit, they offer a dazzling introduction to a figure whose ideas still have urgent relevance today.John Maynard Keynes (1883-1946) is widely considered to have been the most influential economist of the 20th century. His key books include The Economic Consequences of the Peace (1919); A Treatise on Probability (1921); A Tract on Monetary Reform (1923); A Treatise on Money (1930); and his magnum opus, the General Theory of Employment, Interest, and Money (1936).Robert Skidelsky is Emeritus Professor of Political Economy at Warwick. His three-volume biography of Keynes received numerous awards, including the Lionel Gelber Prize and the Council on Foreign Relations Prize.

    Marshall Shatz's introduction to this edition traces Kropotkin's evolution as an anarchist, from his origins in the Russian aristocracy to his disillusionment with the Russian Revolution. The volume also includes a number of his shorter writings, including a hitherto untranslated chapter from his classic Memoirs of a Revolutionist.

    Recognizing that, as Ben put it, "the enemy is forgetting," they examine the causes of the crisis, why it was so damaging, and what it ultimately took to prevent a second Great Depression. And they provide to their successors in the United States and the finance ministers and central bank governors of other countries a valuable playbook for reducing the damage from future financial crises. Firefighting provides a candid and powerful account of the choices they and their teams made during the crisis, working under two presidents and with the leaders of Congress.

    Friedman, the Pulitzer Prize-winning foreign affairs columnist for The New York Times, offers an engrossing look at the new international system that is transforming world affairs today. Globalization has replaced the Cold War system with the integration of capital, technology, and information across national borders—uniting Brazilian peasants, Indonesian entrepreneurs, Chinese villagers, and Silicon Valley technocrats in a single global village. You cannot understand the morning news, know where to invest your money, or think about the future unless you understand this new system, which is profoundly influencing virtually every country in the world today. Friedman tells you what this electronic global economy is all about and what it will take to live within it.With vivid stories drawn from his extensive travels, he dramatizes the conflict of “the Lexus and the olive tree”—the tension between the globalization system and the ancient forces of culture, geography, tradition, and community. He also details the powerful backlash that globalization produces among those who feel brutalized by it, and he spells out what we all need to do to keep the Lexus and the olive tree in balance. For this new paperback edition, Friedman has substantially expanded and updated his provocative analysis, making it essential reading for all who care about how the world works now.

    In this linear construct, you go to work for a week and at week’s end you are compensated for that work. The next week you do more work and are compensated for that work, and so on. This is a common agreement between employers and employees in many countries, including the United States. The purpose of this book is to challenge that construct. It is the author's intent to suggest a more profitable arrangement for the creator of the product — the worker. The notion is that one could work on a project for a certain amount of time but the product of that project could pay dividends for a longer term. One might work for a week and be paid for the product of that work every week for many years. Imagine how this construct would compound income week after week, project after project. At some point, with numerous streams of income from a growing number of completed projects, one would be able to discontinue taking on new projects if he or she desired, living off the residuals of the projects he or she created to that point. Indeed, one could take a vacation, still earning income from work he or she completed long ago. With the help of Dr. Frederick Von Greensburg, Thaddeus Cooper breaks down the concept of passive income and outlines a strategy for creating streams of this revenue to supplement or replace traditional income. A self-help book for the masses and a manifesto for the most creative among us, Don't Give Your Work Away For Free: A free ebook by Thaddeus Cooper is a MUST READ!