Then comes Robert with Polly, his sweet, ingenuous fiancee, and the three-ring circus kicks into high gear.

    Complemented with more than 40 full-colour personal illustrations of the Captain, Life in the Skies will be a valuable and useful guide for air travellers and budding-pilots alike!Captain Lim Khoy Hing is an ex-airline pilot who is passionate about flying, having worked all his life high above the clouds since leaving college. Prior to his retirement from flag-carrier Malaysia Airlines, he was fortunate enough to fly the latest fly-by-wire planes such as the Boeing 777 and Airbus A320, A330 and A340. He has logged a total of 25,500 flying hours, or about 20 trips to the moon and back. Capt. Lim started his flying career in the Royal Malaysian Air Force, having been trained by the Royal Air Force in the United Kingdom in 1967. He served for about 12 years in the service before joining Malaysia Airlines and finished his career with the carrier AirAsia before retiring in 2011.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    and to life.As coaches to some of golf's top players, Pia Nilsson and Lynn Marriott have designed and refined a revolutionary way of teaching the game, with phenomenal results. They don't believe in prescribing the same stance, grip, and swing to everyone, followed by hours of purposeless drilling. They don't even believe in beginning with physical technique. Their success has proven to them that a great game begins with a great vision.Unlike any other golf book, Every Shot Must Have a Purpose offers cutting-edge techniques for integrating the physical, technical, mental, emotional, and social parts of a player's game. The book's revolutionary pre-shot routine will improve your focus, leading to a golf swing that is not only successful but can be repeated under extreme pressure. Emphasizing the individual golfer rather than a rigid set of mechanics, their VISION54 method takes the frustration out of the game. Why 54? Because they believe it's possible to shoot a 54 (making a birdie on every hole of a par-72 course) if you have the right mind-set and well-honed intuitive power.An engaging read for the beginner or the seasoned golfer, Every Shot Must Have a Purpose is inspiration for life, not just the links.

    

    With Arbitron ratings clocking over 3+ million listeners a week and simulcast daily in 37 million homes on Free Speech TV, where she is also the number one show, her strongest numbers are in the grand prize demographic of highly educated males 25-54, despite, or maybe because of , her status as an out gay woman. It probably explains the sublime effectiveness of her national billboard slogan: "Stephanie Miller...making men rise in the morning". Stephanie also headlined the country’s number one comedy tour, “Stephanie Miller’s Sexy Liberal Comedy Tour", as well as the number one comedy album, "Stephanie Miller's Sexy Liberal Comedy Album". She has recently had her second #1 comedy album in the country with her "Stephanie Miller's Happy Hour, Volume One". She frequents the Holy Trinity of cable news: CNN, MSNBC, and FOX, where she bursts the infallibility balloons of right wingers, often with one well-aimed pinpoint punchline. Here is SEXY LIBERAL!, which you can see as Al Franken rewritten by Sarah Silverman, Chelsea Handler horizontal on the desk of The Daily Show. Steph is the youngest child of Congressman William Miller of NY, Barry Goldwater’s running mate in 1964. We all know how that turned out. Though Steph was only 3, she shows here how that defeat affected her as much as it changed the Republican Party. It made her who she is. SEXY LIBERAL! is the book her 3,000,000 fans have been begging her to write. it’s both deeply personal and hilariously political. But most of all it is Stephanie’s unique voice, her jokes, her happy clappy optimism, and her truth that they tune in to day after day, that they download as a subscription podcast, that they buy tickets for, to see her unbleeped and in person. That’s what SEXY LIBERAL! delivers. Like an uncensored comedy drone right to your door!“Stephanie Miller is like ice cream for breakfast, or box-wine through a Krazy Straw: pure pleasure that some people say is bad for you, but you know better. Sexy Liberal! is deeply, deeply profane, big-hearted, surprising, and it might make you pee your pants a little. Just what you need! Read this book. Stephanie Miller for Everything, 2016!”--Rachel Maddow, host of The Rachel Maddow and author of Drift: The Unmooring of American Military Power “Sexy Liberal! is a great book with mind-expanding astuteness and side-splitting humor. Stephanie Miller is so wondrously witty and wise you will want to quote her. But, first, you must read her. Buy this book and help Amazon at last turn a profit. --Lily Tomlin “Sexy Liberal! is inspired reading. It is laugh-enhancing and beyond thought-provoking! A must read. --Jane Wagner Reading Stephanie's book is like being on the best kind of dinner date. The conversation is smart, funny and politically insightful. And Stephanie's contribution bad either. Seriously, what a fun read. Stephanie, in her wonderfully self-deprecating way, lets you into her brilliant mind, her no BS take on the political scene, and life itself. Enter at your own risk.--Rob Reiner

    This book not only teaches you how to drop unwanted pounds while enjoying your favorite foods, it also teaches you how to live longer and stay healthy by applying the power of intermittent fasting to your life today! Stop torturing yourself with grueling diets that restrict you from eating your favorite foods! The 5:2 diet makes losing weight easier and tastier than ever! Though the 5:2 diet itself is fairly new, the concept of fasting and the study of the benefits of intermittent fasting on human health are not. Leading scientists have been studying the amazing health benefits of fasting for over 20 years. Dr. Michael Mosley, founder of the 5:2 fast diet, popularized the fast diet months after he had gone to see his doctor for a routine checkup and was unexpectedly diagnosed with diabetes, high cholesterol and metabolic syndrome. Refusing to be treated with drugs, Dr. Michael Mosley set out to find a way to heal himself naturally. After not seeing any success with traditional dieting he decided to explore intermittent fasting. The 5:2 diet and intermittent fasting work! After only 3 months on the 5:2 diet he lost 20 pounds of fat, normalized his blood glucose and lowered his cholesterol and blood pressure. The fast diet also allowed him to maintain his ideal weight. Research professor of medicine at Washington University, Dr. Luigi Fontana proved through his studies on various organisms that a 25-30% reduction in calories could increase lifespan by 50% and prevent disease. With the 5:2 diet you can expect to lose 1 to 2 pounds of fat every week. On fast days, both women and men are encouraged to cut their calorie intake to about one quarter of what it normally is. Women should eat 500 calories on fast days and men should eat 600 calories. In a step by step way The 5:2 Diet for Beginners - How the 5:2 Diet Can Make Your Body a Fat-Burning Machine and Help You Live Longer will teach you everything you need to know about how to successfully apply the 5:2 diet to your life today for fast weight loss and better health. The 5:2 Diet for Beginners teaches you: What is the 5:2 diet? Why was the 5:2 diet created? Why fasting is so effective for weight loss and longevity How the 5:2 diet works What to eat on fast days 11 Quick tips to help you succeed on the 5:2 diet What to expect on the 5:2 diet Fast day 30 MINUTE recipes under 500 calories .....and more Here's a preview of what you'll learn: Why the 5:2 diet works The benefits of intermittent fasting How to make your fast days easy The 5:2 diet and high intensity training Exactly how your fast days and feed days will work How to maintain your ideal weight .....and much more! Dieting shouldn't be drudgery! You were meant to enjoy your life at your ideal wight with fabulous health! The 5:2 fast diet will keep you living happy and healthy for a really long time! D

     Boys tend to take longer to be trained, learn this skill at later ages, and have different challenges from girls. Parents will find an accessible plan for getting their son trained quickly, clever games to make learning to use the toilet fun, as well as important tips for handling accidents and setbacks.The book includes advice on boy-specific problems, such as whether to teach him to sit or stand and how to aim, dealing with distractions, handling refusals, and staying dry through the night. Practical and reassuring, Potty Training Boys the Easy Way is packed with all the information a family needs to achieve this important milestone calmly and confidently.

    Plus, the Philadelphia Phillies' 2011 rotation also happens to include Cole Hamels--the 2008 NLCS and World Series MVP--and an alternating fifth starter. This awe-inducing rotation has been the talk of baseball since coming together in December 2010. They were featured on the cover of Sports Illustrated's 2011 baseball- preview edition, interviewed on the MLB Network on opening day of spring training, covered in the New York Times Magazine, and mentioned in numerous newspapers and magazines nationwide.Authored by two of the most knowledgable and connected Phillies beat writers, The Rotation is a remarkably detailed day-in-the-life story of one complete season with a Major League Baseball starting-pitching staff. The authors offer deep daily access to the Phillies players, coaches, and front-office staff, as well as the players and staff of other major league teams and the national baseball media.With firsthand reporting and extensive interviews, plus two full-color photo inserts, this is a fascinating and detailed look into the day-to-day operation of what is arguably the greatest pitching rotation ever assembled. It is a must-read for Phillies fans and general baseball fans alike.

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    It is a comedic, self-deprecating, look into the harsh, scary, and often sad world of infertility. Hilariously Infertile will make you laugh out loud while wishing you could have a glass of wine with the author and discuss how you relate to her story is. The author pokes fun at the infertility world, with jokes, such as, equating the constant gynecological exams to her sluttiest days in college, and wondering if her husband will be home in time to stick it (the IVF ass shot) into her butt.We follow the author's journey from trying to conceive on her own, discovering she is infertile, getting pregnant, and then doing it all again for her second child. The entire journey is marked with uproarious scenes that any woman who has ever been to the gynecologist can identify with. At times, the author's candor will surely lead the reader to conclude that the outlandish stories cannot be true. But they are, all of them.Included in the journey is a chapter on being a new mom. This chapter is funny and real. It does not boast about being a parent, to those who still may be on that path; rather, it speaks candidly about the adjustment to a new life that the author worked hard to achieve, via fertility treatments, and yet still was not ready for.There is no filter for the author of Hilariously Infertile. This book tells it like it is, from sex, to infertility, to being a mother and a wife. If you have thought it somewhere deep down inside, this book says it aloud.

    Genealogists and adoptees are using them and other DNA tests to identify ancestors, confirm relationships, and measure their ethnicity. Unfortunately, there are many similar sounding tests and some of them have different testing levels. So it’s easy to order the wrong test or pay too much. This Guide to DNA Testing provides an easy-to-understand introduction to the different test types, their strengths and limitations. Author and adoptee, Richard Hill, shared his personal success story in his book, "Finding Family: My Search for Roots and the Secrets in My DNA.” Now he boils down the basics of genetic genealogy into this concise summary. Learn which tests are right for you. Hyperlinks to specific tests and resources are included.

    He left the violence behind for a life of science, raising a family far from the bloodshed of the Corporation. With his wife, Sarah, and son, Michael, he studied the alien Tyr for years, hidden among their complex societies. Their mission should have ended with the arrival of a replacement team. Instead, the Clays’ corporate overlords choose a death sentence: an invasion fleet to conquer the Tyr.This first contact will destroy the Tyr, and only Daniel Clay and his family can help fight back against the drug-fueled conscripts and military might of the invaders. The Clays must help the Tyr from the shadows or be killed by the Tyr who fear them...or by the Corporation they’ve betrayed.But the Clays aren’t the only hidden power.If you like Avatar or V, you’ll love The Tyr Trilogy, a series that combines the wonder, excitement, and drama of top-notch sci-fi.

    From perverse acts of cannibalism and dark sexual fantasies to vicious acts motivated by greed and a simple lust for blood, this book reveals the methods and motivations of some of the world's most notorious serial killers, including Juan Corona, Ian Brady and Myra Hindley, Pee Wee Gaskins, and Ivan Milat.

    Critics internationally have lauded the band’s brain trust, Robert Pollard, as a once-in-a-generation artist. Pollard has been compared by The New York Times to Mozart, Rossini, and Paul McCartney (in the same sentence) and everyone from P. J. Harvey, Radiohead, R.E.M., the Strokes, and U2 has sung his praises and cited his music as an influence. But it all started rather prosaically when Pollard, a fourth-grade teacher in his early thirties from Dayton, Ohio, began recording songs with drinking buddies in his basement. James Greer, an acclaimed music writer and former Spin editor, enjoys a unique advantage in having played in the band for two years. This personal connection grants him unparalleled insight and complete access to the workings of Pollard’s muse.