Author James Muir shares unique insights on how ‘closing the sale’ can be done with a natural, non-pushy sales strategy that breaks the stigma often associated with professional sales. Everything has changed. The latest science shows that old, counter-productive closing tactics backfire and hold you back. In The Perfect Close you will learn a closing method that is nearly always successful (in the 95% range). It’s zero pressure and involves just two questions. It’s a clear & simple approach that is flexible enough to use on every kind of sale at every given stage. It can be learned in less than an hour and mastered in a day. It is especially helpful for new and inexperienced salespeople and professionals who dislike the “stigma” of selling or find the selling process awkward or uncomfortable. In The Perfect Close: The Secret to Closing Sales you will learn: A simple method to closing that is nearly always successful (95% range), is zero pressure & involves just two questions. How traditional closing techniques damage trust & what you can do remain on emotionally higher ground. How to close more sales in way that makes clients feel more educated, in control and see you as a facilitator & consultant. A proven and repeatable process for advancing sales that can be used in any kind of sale at any given stage. How to add continuous momentum & advance your sales in a way that results in more closed business & faster closed business. A natural way to close that doesn't require that you change your personality or become someone you're not. How to completely eliminate the stress & tension that some people feel when it comes to asking for commitments. How to add value on every sales encounter. Everything you need to know to advance every sale to closure The Perfect Close represents the best practice in closing sales today. Apply it yourself and discover how this simple technique along with being genuinely authentic creates the highest levels of success and happiness. This is more than a just a book. It's a sales training course that outlines step-by-step what you need to do to advance your sales to closure. If you are new to sales, make this the first book you read. It will teach you how to be effective immediately and will literally teach you the rest of the steps in your sales process. If you are an experienced professional looking for ways to improve your performance, this book will help take your closing skills to a whole new level. SPECIAL BONUSES! With this book you will get access to a myriad of complimentary online resources including: The Perfect Close Reference Model, The Perfect Close Mind Map, Opportunity Research Forms, Encounter Planning Forms, Sample Meeting Agendas, The 21 Closing Secrets Reference Guide, Special Reports and more. Print them out and use these resources to help you while selling or just to refresh what you've learned.

    Invested time in something that, with hindsight, just wasn't worth it? Overpaid in an Ebay auction? Continued doing something you knew was bad for you? Sold stocks too late, or too early? Taken credit for success, but blamed failure on external circumstances? Backed the wrong horse? These are examples of cognitive biases, simple errors we all make in our day-to-day thinking. But by knowing what they are and how to spot them, we can avoid them and make better choices - whether dealing with a personal problem or a business negotiation; trying to save money or make money; working out what we do or don't want in life, and how best to get it. Already an international bestseller, THE ART OF THINKING CLEARLY is essential reading for anyone with important decisions to make. It reveals, in 100 short chapters, the most common errors of judgement, and how to avoid them. Simple, clear and always surprising, this indispensable book will change the way you think and transform your decision-making - at work, at home, every day. Review “A fireworks show of insights into how our minds work. If you want to avoid tripping on cognitive errors, read this book.” (Iris Bohnet, Professor and Academic Dean, Harvard Kennedy School, Director of the Harvard Decision Science Laboratory) “Dobelli examines our most common decision-making failings with engaging eloquence and describes how to counter them with instructive good sense.” (Robert Cialdini, author of Influence) “…a serious examination of the faulty reasoning that leads to repeated mistakes by individuals, businesses, and nations…In this fascinating book, Dobelli does not offer a recipe for happiness but a well-considered treatise on avoiding ‘self-induced unhappiness.’” (Booklist (starred review)) “…easy-going prose…what [Dobelli] does is pinpoint exactly the assumptions, bias and illusions that shape our thinking and decision-making processes in both business and personal relationships that can cost us dearly as individuals and as a society.” (Financial Times) Book Description Already a huge bestseller in Europe, this is essential reading for anyone with important decisions to make, in the vein of THINKING, FAST AND SLOW and THE DECISION BOOK.

    Your preschooler refuses to get dressed. Your fifth-grader sulks on the bench instead of playing on the field. Do children conspire to make their parents’ lives endlessly challenging? No—it’s just their developing brain calling the shots!In this pioneering, practical book, Daniel J. Siegel, neuropsychiatrist and author of the bestselling Mindsight, and parenting expert Tina Payne Bryson demystify the meltdowns and aggravation, explaining the new science of how a child’s brain is wired and how it matures. The “upstairs brain,” which makes decisions and balances emotions, is under construction until the mid-twenties. And especially in young children, the right brain and its emotions tend to rule over the logic of the left brain. No wonder kids can seem—and feel—so out of control. By applying these discoveries to everyday parenting, you can turn any outburst, argument, or fear into a chance to integrate your child’s brain and foster vital growth. Raise calmer, happier children using twelve key strategies, including • Name It to Tame It: Corral raging right-brain behavior through left-brain storytelling, appealing to the left brain’s affinity for words and reasoning to calm emotional storms and bodily tension.• Engage, Don’t Enrage: Keep your child thinking and listening, instead of purely reacting.• Move It or Lose It: Use physical activities to shift your child’s emotional state.• Let the Clouds of Emotion Roll By: Guide your children when they are stuck on a negative emotion, and help them understand that feelings come and go.• SIFT: Help children pay attention to the Sensations, Images, Feelings, and Thoughts within them so that they can make better decisions and be more flexible.• Connect Through Conflict: Use discord to encourage empathy and greater social success. Complete with clear explanations, age-appropriate strategies for dealing with day-to-day struggles, and illustrations that will help you explain these concepts to your child, The Whole-Brain Child shows you how to cultivate healthy emotional and intellectual development so that your children can lead balanced, meaningful, and connected lives.

    Henry Cloud and John Townsend, counselors and authors of the New York Times bestseller Boundaries, teach us that healthy boundaries are the property lines that define and protect you and your spouse as individuals. Once you have them in place, a good marriage can become better, and a less-than-satisfying one can even be saved.Boundaries in Marriage will give you the tools and encouragement you need to:Set and maintain personal boundaries and respect those of your spouseUnderstand and practice two key ingredients to a successful marriage: freedom and responsibilityEstablish values that form a godly structure and architecture for your marriageProtect your marriage from different kinds of "intruders"Work with a spouse who understands and values boundaries--or with one who doesn'tIt's time to deepen your love by providing a better environment for it to flourish, and Drs. Cloud and Townsend are here to help. Discover how boundaries can make life better today!

    Wife Abandonment Syndrome is a pattern of behavior on the part of a husband who leaves his wife out-of-the-blue from what she believed was a happy marriage. Following his sudden departure, he replaces the caring he'd typically shown her with anger and aggression. He often moves directly in with a girlfriend, leaving his bewildered wife totally devastated. Written by family therapist Vikki Stark who was herself affected by Wife Abandonment Syndrome, Runaway Husbands helps women understand what motivated their loving husbands to turn into uncaring strangers and provides them with the tools they need to move forward and rebuild their lives in new and unexpected ways.

    Language is one of the key representational systems from which we build our mental models of the world, and has a tremendous influence upon how we perceive and respond to the world around us.As Sigmund Freud pointed out, “Words and magic were in the beginning one and the same thing.” The right words at the right time can be uplifting, changing the course of someone’s life for the better; opening up new vistas and possibilities. Unfortunately, words can also confuse and limit us as easily as they can empower us. The wrong words at the wrong time can be hurtful and damaging.Sleight of Mouth patterns come from the study of how language has been, and can be, used to make an impact on people’s lives and emotions. This book represents over twenty years of study and practice with respect to the influence of language and its potential to change our lives. Author Robert Dilts (whose other works include Visionary Leadership Skills, Strategies of Genius, Dynamic Learning and Modeling With NLP) has examined the language patterns of people such as Socrates, Abraham Lincoln, Mahatma Gandhi, Adolph Hitler, Milton Erickson and Jesus of Nazareth. Sleight of Mouth patterns are made up of verbal categories and distinctions by which key beliefs can be established, shifted or transformed through language.Generally, Sleight of Mouth patterns can be characterized as “verbal reframes” which influence beliefs, and the mental maps from which beliefs have been formed. These patterns provide a powerful tool for persuasion and conversational belief change. This book is about the power of words to be either helpful or harmful, the distinctions that determine the type of impact words will have, and the language patterns through which we can transform harmful statements into helpful ones.

    This leads to fear and uncertainty, which too often erodes our confidence and undermines our relationships. “That’s because trust is not a verb,” says legendary life coach Iyanla Vanzant, “it’s a noun. In fact, trust is a state of mind and a state of being.” In Trust, Iyanla explains what trust really is, reveals how and why to trust, and explores how to cultivate this liberating power. She outlines the special rewards that come from mastering the four essential trusts—trust in God, trust in yourself, trust in others, and trust in life—and shares how these opportunities encourage our true state of being. When trust is broken, it brings us face to face with our shadow, revealing our hidden beliefs and expectations about how things “should” be. This book’s pragmatic prescriptions demonstrate how to avoid trust-destroying behaviors through communication, consistency, and cooperation. Her wise words encourage us to build trust, to revitalize us with increased authenticity, greater resilience, and renewed peace in every part of our lives.

    A book about the INTP personality type.

    Parents everywhere became “whisperers” to their newborns, amazed that they could actually communicate with their baby within weeks of their child’s birth. Tracy gave parents what for some amounted to a miracle: the ability to understand their baby’s every coo and cry so that they could tell immediately if the baby was hungry, tired, in real distress, or just in need of a little TLC. Tracy also dispelled the insidious myth that parents must go sleepless for the first year of a baby’s life–because a happy baby sleeps through the night. Now you too can benefit from Tracy’s more than twenty years’ experience. In this groundbreaking book, she shares simple, accessible programs in which you will learn: • E.A.S.Y.–how to get baby to eat, play, and sleep on a schedule that will make every member of the household’s life easier and happier.• S.L.O.W.–how to interpret what your baby is trying to tell you (so you don’t try to feed him when he really wants a nap).• How to identify which type of baby yours is–Angel, Textbook, Touchy, Spirited, or Grumpy–and then learn the best way to interact with that type.• Tracy’s Three Day Magic–how to change any and all bad habits (yours and the baby’s) in just three days.At the heart of Tracy’s simple but profound message: treat the baby as you would like to be treated yourself. Reassuring, down-to-earth, and often flying in the face of conventional wisdom, Secrets of the Baby Whisperer promises parents not only a healthier, happier baby but a more relaxed and happy household as well.

    Through his unconventional wisdom and singular storytelling, Simon Doonan is the ideal instructor to help readers find – and then flaunt – their own creative style and vision. With provocative wit, he walks us through every aspect of our lives: fashion, socializing, love, work, decor, and family, sharing case studies, quotations by cultural icons and practical tips.Illustrated with amusing vintage and contemporary photographs, some lifted from the Doonan family album, How to Be Yourself is an inspiring, joyful and entertaining survival guide – a literary GPS that promises to transport you away from your phone and back to yourself.

    In The Multi-Hyphen Method Emma Gannon teaches that it doesn't matter if you're a part-time PA with a blog, or a physio who runs an online jewellery store in the evenings - whatever your ratio, whatever your mixture, we can all channel the entrepreneurial spirit. Today, the stigma of being a jack of all trades is being dispelled and having more strings to your bow is essential to getting ahead in the modern working world and Emma Gannon's book is the ultimate guide in helping us navigate our way towards success.

    Bernstein knows that most of us don’t have time for an hour of yoga or 30 minutes of meditation, so she has hand-picked 108 techniques to combat our most common problems—from addiction and anxiety to burnout and resentment. Inspired by some of the greatest spiritual teachings, Bernstein offers up spirit-based principles, meditations, and practical, do-them-in-the-moment tools to help readers bust through blocks to live with more ease. She breaks down each technique Spirit Junkie style—with meditations, assessment questions, and step-by-step guidance—while incorporating lessons from A Course in Miracles and Kundalini yoga.As readers benefit from the techniques they’ll be able to share them. Each practice has been boiled down to a 140-character description—or Miracle Message—which can be tweeted, pinned on Pinterest, posted on Facebook, or shared on Instagram. Each Miracle Message will end with the hashtag #MiraclesNow. Ebook readers can share right from their device.Readers familiar with Bernstein’s fun and innovative take on spirituality will scoop up her latest work. And those who are discovering her will appreciate her easy-access approach to spirituality and transformation.

    He was also producing for the ear. In the audiobook version of Talking to Strangers, you'll hear the voices of people he interviewed--scientists, criminologists, military psychologists. Court transcripts are brought to life with re-enactments. You actually hear the contentious arrest of Sandra Bland by the side of the road in Texas. As Gladwell revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, and the suicide of Sylvia Plath, you hear directly from many of the players in these real-life tragedies. There's even a theme song - Janelle Monae's "Hell You Talmbout."Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world.

    Rather, other factors can be even more crucial such as identifying our passions and following through on our commitments.Drawing on her own powerful story as the daughter of a scientist who frequently bemoaned her lack of smarts, Duckworth describes her winding path through teaching, business consulting, and neuroscience, which led to the hypothesis that what really drives success is not genius, but a special blend of passion and long-term perseverance. As a professor at the University of Pennsylvania, Duckworth created her own character lab and set out to test her theory.Here, she takes readers into the field to visit teachers working in some of the toughest schools, cadets struggling through their first days at West Point, and young finalists in the National Spelling Bee. She also mines fascinating insights from history and shows what can be gleaned from modern experiments in peak performance. Finally, she shares what she's learned from interviewing dozens of high achievers; from JP Morgan CEO Jamie Dimon to the cartoon editor of The New Yorker to Seattle Seahawks Coach Pete Carroll.Winningly personal, insightful, and even life-changing, Grit is a book about what goes through your head when you fall down, and how that not talent or luck makes all the difference.

    The story itself is a heartwarming, inspirational tale of spiritual transformation and self-discovery, but it is also a guidebook with the power to instantly release the negative belief systems no longer serving you….and to direct your steps with new energy onto the path of joy and emotional freedom.Nourish your soul and restore your faith in the goodness of the world as you begin to use its simple truths within your daily life. The time is right to hear its message, and to accept the invitation that awaits inside its pages to a joyful and inspiring new life.