It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

    That’s where this full-color Missing Manual comes in. Learn how to stream HD video, make video calls, manage your email, surf the Web, listen to music, play games, and maybe even do a little iWork. This is the book that should have been in the box.Build your media library. Fill your iPad with music, movies, TV shows, eBooks, photos, and more.Share with others. Stream music, HD movies, TV shows, and more, to and from your iPad.Create your own media. Use the iPad’s new Photo Booth, iMovie, and GarageBand apps to express yourself.Get online. Connect through WiFi or Wi-Fi+3G, and surf with the iPad’s faster browser.Place video calls. See who’s talking with the iPad’s FaceTime app and its two cameras.Consolidate your email. Read and send messages from any of your accounts.Learn undocumented tips and tricks. Get the lowdown on cool iPad secrets and workarounds.

    LOOK LIKE A MAN.For years now, people have insisted that you should avoid the foods you love. For years, they've maintained that if you want total health, you won't find it in the weight room...that you're supposed to jog your way to maximum fitness. And for years, the supposed know-it-alls have been sending the message that testosterone-- the most basic of hormones that makes you a man-- is bad, bad, bad.In the meantime, American men have kept getting fatter and more frustrated. Which is why we've looked into all this. And on the basis of what we've learned, we believe the know-it-alls are wrong, wrong, wrong.The Testosterone Advantage Plan(TM) is about realizing your full potential-- as a man. We'll show you how nature intended for you to eat. We'll give you a cutting-edge workout regimen that will help you attain the shape you've always admired-- the shape women lust after. We'll explain how you can boost your testosterone levels naturally, without supplements of any kind. Finally, we'll tick off the long list of benefits you'll likely reap in terms of energy and enthusiasm, power and potency, confidence and charisma.THIS MUCH YOU KNOW: What you've done in the past hasn't worked. Why not try it our way? You have everything to gain-- and nothing to lose except your gut.

    In this 148-page hardback they reveal the places that they have got to know and love and show you why Tokyo is the friendliest big city in the world. It’s a guide book that will lead you to the best in culture and new architecture – and a few fun nights out too.The Monocle Travel Guide series reveals our favourite places in each city we cover, from the ideal route for an early-morning run to the best spots for independent retail. Full of surprises and quirks, they also feature detailed design and architecture pages, neighbourhood walks to get you away from the crowds and our favourite places to eat everything be it tasty fast food or something truly celebratory.

    This unique case-based text places the reader squarely in the classroom while providing a framework that teaches readers to apply in-depth coverage of current and future computer, multimedia, Internet/intranet, distance learning, and audio/visual technologies to classroom instruction. Don't just read about technology integration - experience it! In addition to its' unique case-based approach the new edition now includes a new ASSURE Learning in Action DVD. This dvd, located in every copy of the text, provides current video of today's teachers using technology and media to improve learning for students across grade levels and content areas, rubric templates, a lesson plan builder, and skill-builder activites.

    It’s written for players who are smart and who know that to succeed, you have to be different. Because in poker, if you play and think like everyone else, you’ll also get results just like everyone else. There’s a saying in the golf world that you don’t worry about the other players. You just play the course. It doesn’t matter if you’re playing in a big tournament against a hundred other players or against just one. It doesn’t matter if you’re playing against Tiger Woods or against Woody the Woodpecker. You can’t control what they do, so they can only be a distraction. All that matters is the course. And the only thing you can control is how you play it. This is a powerful idea, and it applies just as well in poker. Poker is full of distractions, and most players get hung up worrying about all the wrong things. The things they can’t control. The things that ultimately don’t matter. The Course: Serious Hold ‘Em Strategy For Smart Players, cuts through all the noise. It’s a practical and effective, step-by-step guide to winning consistently at no-limit hold ’em. It teaches the game as a series of skills. The first skill is the most important, but also the most fundamental. Each subsequent skill builds upon the last. Master the first few skills, and you can win at the 1-2 or 1-3 level. Master the next few, and you can win at 2-5. And master the final skills, and you can hang at 5-10 among the best players at your local card room. The Course focuses on the most important concepts that determine who wins and moves up and who doesn’t. And it ignores the distractions. It doesn’t waste your time and attention with ideas that don’t apply to the games you play. Unlike many other books, this book is ruthlessly practical. The ideas in The Course transfer directly from the page to the felt. The book starts out by showing you where and how money is available to win. Everything after teaches you how to go get it. Skill by skill, you will learn to win more money and win it faster. The Course meets you where you are. If you’re just beginning to get serious about hold ‘em, the book starts you with a sound foundational strategy. If you’re an experienced player looking to get over the next hump, the book lays bare the challenge and teaches you what you need to do. Unless you’re already the boss player at your local card room, The Course is the perfect companion to help take you to where you want to go.

    More than three years in development and subjected to numerous industry reviews, the 85 patterns in this full-color book provide the most successful and proven design techniques to overcoming the most common and critical problems to achieving modern-day SOA. Through numerous examples, individually documented pattern profiles, and over 400 color illustrations, this book provides in-depth coverage of:• Patterns for the design, implementation, and governance of service inventories–collections of services representing individual service portfolios that can be independently modeled, designed, and evolved.• Patterns specific to service-level architecture which pertain to a wide range of design areas, including contract design, security, legacy encapsulation, reliability, scalability, and a variety of implementation and governance issues.• Service composition patterns that address the many aspects associated with combining services into aggregate distributed solutions, including topics such as runtime messaging and message design, inter-service security controls, and transformation.• Compound patterns (such as Enterprise Service Bus and Orchestration) and recommended pattern application sequences that establish foundational processes. The book begins by establishing SOA types that are referenced throughout the patterns and then form the basis of a final chapter that discusses the architectural impact of service-oriented computing in general. These chapters bookend the pattern catalog to provide a clear link between SOA design patterns, the strategic goals of service-oriented computing, different SOA types, and the service-orientation design paradigm.This book series is further supported by a series of resources sites, including soabooks.com, soaspecs.com, soapatterns.org, soamag.com, and soaposters.com.

    You may find it for free on the web. Purchase of the Kindle edition includes wireless delivery.

    Part of the highly successful Then & Now series, each spread shows an image of Las Vegas as it was, and how it is currently.

    The twelve-factor app is a methodology for building software-as-a-service apps that: - Use declarative formats for setup automation, to minimize time and cost for new developers joining the project; - Have a clean contract with the underlying operating system, offering maximum portability between execution environments; - Are suitable for deployment on modern cloud platforms, obviating the need for servers and systems administration; - Minimize divergence between development and production, enabling continuous deployment for maximum agility; - And can scale up without significant changes to tooling, architecture, or development practices.The twelve-factor methodology can be applied to apps written in any programming language, and which use any combination of backing services (database, queue, memory cache, etc).

    Few books have stood the test of time like the Betty Crocker Cookbook; none have kept up as well with the times and how people cook today. Classic meets contemporary in the 12th edition, with 1,500 recipes, all from scratch, over one-third new, and more than 1,000 photos.This one-stop resource bursts with kitchen information and guidance as only Betty Crocker can deliver. Learn to make a lattice crust, master a braise, can pickles, and even debone a fish via hundreds of how-to photos. Discover new ingredients organized by region, such as Middle Eastern or Indian, in vibrant ID photos. New and expanded chapters on one-dish meals, beverages, DIY foods, whole grains, and vegetarian cooking reflect what today’s budding cooks want to eat, as do recipes such as Baba Ganoush, Short Rib Ragu, Pho, Korean Fried Chicken, Cold-Brew Iced Coffee, Cauliflower Steaks, Smoked Beef Brisket, Quinoa Thumbprint Cookies, and Doughnuts. And complete nutrition is included with every recipe.

    I wrote this book for three major reasons: (1) to help move business and technology planning from a systems and process-level view to a more strategy-driven enterprise-level view, (2) to promote and explain the emerging profession of EA, and (3) to provide the first textbook on the subject of EA, which is suitable for graduate and undergraduate levels of study. To date, other books on EA have been practitioner books not specifically oriented toward a student who may be learning the subject with little to no previous exposure. Therefore, this book contains references to related academic research and industry best practices, as well as my own observations about potential future practices and the direction of this emerging profession.

    The techniques shared within this guide will walk you through the entire process, step-by-step, to get your home rented with the least amount of stress possible. From "the five initial questions you must ask yourself before getting started" to the final handing off of the keys, this guide is the definitive guide for any landlord. No matter what your background, this guide from BiggerPockets.com will help you gain the knowledge needed to successfully rent your property out to quality tenants who pay on time, won't trash the home, and will help you build your wealth.

    This title also teaches you how to use the HTML5 and CSS3 features alongside the earlier standards.