It gives practical advice on how to:- Get a sale when your service is not the cheapest- Turn your customer into an ambassador- Build a positive attitude- Beat the competition- Close a saleThis is a valuable book, recognized as an effective and powerful sales-improvement guide.

     Whether you’re looking to improve your relationship with your spouse, navigate difficult conversations at work, or connect on a deeper level with friends and family, this book delivers simple, practical, proven techniques for improving any relationship in your life. Mastery of this simple skill will enable you to: • Calm (and sometimes even eliminate) the concerns, fears, and uncertainties of others • Increase feelings of love, respect, and appreciation in your romantic relationships • Quickly resolve, or even prevent, arguments • Help others become open to your point of view • Give advice and feedback that sticks • Provide support and encouragement to others, even when you don’t know how to “fix” the problem • And much more In short: this skill is powerful. Give the principles and practices in this book a chance and you’ll be amazed at the difference they can make.

    #1 New York Times bestselling author Douglas Preston takes readers on an adventure deep into the Honduran jungle in this riveting, danger-filled true story about the discovery of an ancient lost civilization.

    This is the true story of an indomitable spirit afflicted with unimaginable physical and psychological challenges. Paul Alexander's life is a saga that started in 1946 and has been profoundly shaped by the Polio epidemic of the early 1950's. Survivors of the 1950's Polio Epidemic in America are rare. Polio victims, like Paul Alexander, who require the assistance of an "Iron Lung" respirator for their life's breath are even rarer. Paul Alexander has crafted his life against all odds and has a courageous and compelling story to share with us all. Victims of Polio, their families, friends and communities are struggling to cope with this obscure but still dangerous infectious disease. This book is a testimony to the strength of the human spirit and an affirmation of the need to continue efforts to eradicate the pestilence of Polio from the planet.

    This is incidental as it is about neither of those industries in particular. It is about the magic and wonderment of those days as seen through the eyes of a child – my eyes! It is about the days when imagination was the biggest plaything that we possessed. The days when a plastic football provided a whole summer's play. It is about the scrapes that I found myself in and the things that I observed around me, and how they made me feel. All the stories are true and I personally experienced every one of them. The names of the characters have been changed. The reason being that I have no idea of the whereabouts of many of the characters contained within my stories, so I have no way of asking them for their permission to include them in this book. Some have possibly passed away, and it would be unfair of me to mention them without their blessing. Anyone who knows me will know who they are though.

    The updated 2017 guidance, its first since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project. The best practice represented by the PRINCE2 method is supported by a scheme that offers three levels of certification: Foundation, Practitioner and Professional. The PRINCE2 method comprises of seven themes, principles, and processes and equips practi-tioners with the skills and knowledge to manage projects in a wide range of environments.

    Special Forces. He was forty-eight years old.How did he keep up? By combining three decades of Special Forces training, the ancient wisdom of martial arts, and his own specialized knowledge as a doctor of emergency medicine assigned to the Joint Special Operations Command.Now, in Honed: Finding Your Edge as a Man Over 40, Mike makes his unique formula available to the general public, teaching you how to reach peak physical condition in your forties, fifties, and beyond so you can compete with men half your age.Learn how to maintain and build muscle through longevity optimization. Train step by step for long-term performance through these proven, science-backed programs of exercise, nutrition, recovery, and natural supplementation.If you think you’re past your prime, think again. In Honed, Mike Simpson proves that it’s not too late to find your edge and live the lifestyle of a warrior-athlete.

    This monster encyclopedia covers it all, from steroids, to growth hormone, insulin, and just about every imaginable agent in-between. With over 800 medical citations, ANABOLICS cuts right to the science. You'll learn everything there is to know about this controversial subject, from one of the most trusted experts in the field.A few reasons why William Llewellyn's ANABOLICS remains the #1 Bestselling Anabolic Reference Guide worldwide: - Nearly 200 Pharmaceutical Compounds reviewed. - Graphs and Diagrams help visually explain the different properties of the performance drugs. - Extensive Side Effects discussion, with detailed explanations of the risks of anabolics, as well as effective prevention and harm reduction strategies. - Informative Steroid Cycling and Stacking sections help take the guesswork out of cycle construction. Maximize your benefits; minimize your costs and side effects. - More Counterfeits exposed than ever before! Includes a new chapter on Advanced Detection Techniques! - Dig into the science behind anabolics, with Steroid and Muscle Biochemistry sections that won't find in University textbooks. ANABOLICS is trusted because it is the most accurate and relevant guide. Whether you are interested in using these substances, or simply want to research them - this is the must have book on anabolics.

    

    A fateful one in the history of the indigenous tribes of America. Yuma warrior, Night Wolf, is investigating reports of sheep ravaging Indian land. When he rescues a young white woman being attacked by one of the herders, he takes her to the Kumeyaay medicine woman known as Eagle Woman to treat her injuries. Strangely, she is not afraid, is even drawn to this handsome warrior. The Saga continues as Abigail Cassidy Butterfield, now living on a ranch in the San Diego back country with her family. Though this book is a sequel to Where Eagles Dance, it also stands alone. As Abby continues her fight to help the local tribes retain their land, she becomes an Indian Agent to help survey and mark the reservations. She and her family personally deliver the survey records to President Ulysses S. Grant in Washington D.C. On the return to California with the granted reservations, danger stalks them all along the way. For Abby, it will take all her medicine powers to save her people and combat the threat to her family. Enjoy the drama, the romance and a few light hearted incidents along the way.

    We are unhappy even after achieving what we desire. Happiness is all we want! suggests that the source of peace and happiness is within us, if we know the secret. The book's objective is to help us unlock that secret and attain a high level of overall well-being in order to lead a happy and fulfilling life and be the healthiest we can be, mentally and physically. A wide variety of tools and techniques are explained in simple language. Many real life experiences of the author as well as other people are interspersed through the book. Demystifying the spiritual aspect of wellbeing, this book integrates it with your life objectives. You can immensely improve not only the peace and happiness in your life but your beauty and appearance as well.self-development; self-improvement; personality development; wellbeing; physical;mental;spiritual; happiness; health;emotional

    In the face of new violence in Iraq, civil war in Syria, and continuing revolution in Egypt, recognized expert Michael Youssef reveals the mystery behind Islamic terror organizations and exposes the unspoken threat radical Islam poses in the Middle East and, more surprisingly, to the free world.

    The Devil and Dr. Barnes traces the near-mythical journey of a man who was born into poverty, amassed a fortune through the promotion of a popular medicine, and acquired the premier private collection of works by such masters as Renoir, Matisse, Cézanne, and Picasso. Ostentatiously turning his back on the art establishment, Barnes challenged the aesthetic sensibilities of an uninitiated, often resistant and scoffing, American audience. In particular, he championed Matisse, Soutine, and Modigliani when they were obscure or in difficult straits. Analyzing what he saw as the formal relationships underlying all art, linking the old and the new, Barnes applied these principles in a rigorous course of study offered at his Merion foundation. Barnes's own mordant words, culled from the copious printed record, animate the narrative throughout, as do accounts of his associations with notables of the era--Gertrude and Leo Stein, Bertrand Russell, and John Dewey among them--many of whom he alienated with his appetite for passionate, public feuds. In this rounded portrait, Albert Barnes emerges as a complex, flawed man, who--blessed with an astute eye for greatness--has left us an incomparable treasure, gathered in one place and unforgettable to all who have seen it.

    Robert's daily journal will give you a realistic experience from his cockpit. His writings cover the entire spectrum, from the joys of simply receiving mail from home, living in harsh conditions, experiencing frequent enemy attacks, aircraft emergencies and losing a fellow pilot, to making the ultimate decision of pulling the trigger to end one life in order to save another. Robert states, "I never intended to write a book. It took over three years to complete. Some of it was extremely difficult to get through."

    These secrets will help you get great salary raises, get selected in a job interview, & even get a promotion easily. Here are the closely-guarded secrets that will be revealed in this never-before disclosure. Career Secret # 1: Why would you be fired? Can you avoid the dreaded Pink Slip? And why the most-beloved perk 'Work From Home' is the surest ticket out of the company? For the first time ever, you will be taken behind the scenes of a mass-firing (multiple layoffs). You will understand what prompts a company to fire its loyal employees (this means you). And the biggest insider secret... if you are Working from Home, why you will get laid off in the next few months. You will also learn how to protect your job & make yourself almost 'fire'proof. Career Secret # 2: Job sites are utterly useless Sick and tired of job hunting? Learn why job sites are utterly useless & where you need to focus your energies for a job search. This one strategy will increase your probability of getting a job from a measly 1% to a stunning 60%. Career Secret # 3: Your experience or skills doesn't matter in an Interview! Did you know that your experience or skills doesn't count for the hiring manager? What is the recruiter really looking for? It's this one little thing... Career Secret # 4: Your manager doesn't care what you did the whole year Are you surprised? Or did I confirm what you already suspected? Is everything you are doing in your job, all in vain? Not yet. This secret will tell you how to get on your manager's radar. Career Secret # 5: Appraisal ratings and increments are your manager's headache. Here's how to force your manager to give you a fat paycheck. There is a ton of information on salary negotiation during a job interview. What about salary negotiation during a performance review? This secret will tell you the simplest & easiest way to rate your own performance. And how to make an epic presentation that will force your manager to grudgingly give you a great rating & an excellent salary raise.