What’s worse, they were traitors to the crown. At least that’s what he hears the village folk saying moments before he is whisked away to the castle of Highkeep. There he finds himself before the aged King Alginor, a man brought to a boil by his very presence. With his fate hanging in the balance, Nikolis accepts an apprenticeship with the castle’s master of arms, a decision that catapults him on a journey fraught with danger, treachery, self-discovery and burgeoning love, where his wit and the edge of a blade may be all that protects him from a world that is spiraling out of control.

    She seems to live a charmed life, but in 2009, the US stock market goes into a terrifying freefall, and the public want someone to blame.Bu Grace is oblivious and seemingly unscathed, until the death of Lenny in a tragic ‘accident’ forces her to face reality. His financial affairs unravel, revealing expensive crimes, and now Grace is in the frame…SIDNEY SHELDON’S MISTRESS OF THE GAMEIt began with Jamie MacGregor, stealing diamonds in Africa. It continued with his daughter, the powerful Kate Blackwell, who grew her father’s company into a world wide conglomerate. Now the story passes to the next generation.Picking up exactly where Sidney Sheldon’s bestselling MASTER OF THE GAME finished, MISTRESS OF THE GAME follows the Blackwell family as they love, lose, scheme and murder through the 1980s up until the present day.Heart–stopping and glamorous, tense and provocative, Mistress of the Game is the sequel that Sheldon fans have been waiting for…SIDNEY SHELDON’S ANGEL OF THE DARKAn elusive and shadowy killer is on the prowl, codenamed the Angel of Death.When an elderly multimillionaire is found brutally murdered in Hollywood, and his young wife raped and beaten, the police assume the motive is robbery.A decade later, in different cities around the globe – St Tropez, London and Hong Kong – three almost identical killings take place within 5 years of each other. In all cases the victim is male, wealthy, elderly and newly married, and his wife is found at the scene either raped or assaulted.It soon becomes clear that this is one killer.Codenamed Angel of Death by the police, is she avenging some long-forgotten misdeed, or does she have other motives? Who will be her next victim, and how can the Angel of Death be prevented from striking again?

    For it to work, the widower will have to put his feelings for his late wife to the side and focus on you. But how do you know if he’s ready to take this step?Drawing on his own experience as a widower who’s remarried, Abel Keogh gives you unique insight into the hearts and minds of widowers, including:* How to tell if a widower’s ready to make room in his heart for you * Red flags that may indicate he’s not ready for commitment* How to handle family and friends who aren’t supportive of the widower’s new relationship* Tips for dealing with holidays and other special occasionsDating a Widower is your 101 guide to having a relationship with a man who’s starting over. It also contains over a dozen real life stories from women who have gone down the same road you’re traveling. It’s the perfect book to help you decide if the man you’re seeing is ready for a new relationship—and whether or not dating a widower is right for you.

    Something about the calling or anointed of the teacher, because one of my callings is to be a teacher; the other is to stand in the office of prophet.

    And the older you get, the more difficult it seems to become. Deep down you may know your value as a person isn't defined by wearing cool name-brand clothes, scoring points for a sports team, or even by having a huge number of social media followers. And you're right! Your identity resides in something--in fact, Someone--much greater than anything this world can offer:The only identity worth having...is found in Jesus Christ!American sports icon, Tim Tebow knows firsthand what it's like to face pressure head-on. In Know Who You Are. Live Like It Matters, he shares the wisdom he's learned--not from what the world says, but from what God says in His Word.Tim will guide you through thirty-six weeks of lessons, each based on a key Scripture, to discover who you are--by learning more about whose you are! You will also have the opportunity to write down your thoughts, feelings, and ideas on topics such as: * Building godly character * Maintaining great relationships * Standing out from the crowd * Doing things that matter in the big pictureGet ready to live bigger than ever before...with your faith and identity secured in a God who loves you beyond measure!

     This also includes two in-depth breeder interviews packed with advice and tips from two of the founders of the Goldendoodle Association of North America (GANA), President Amy Lane says: "This book will be your go to for all questions related to Goldendoodles. It will assist you in your search for the right breeder all the way through caring for your dog in his/her senior years. It is packed full of information directly from the expert breeders of Goldendoodles. There are a lot of "Goldendoodle" books, but if you must buy just one, this is it!" This one-stop ‘instruction manual’ is the essential companion to your lovable Goldendoodle. Over 176 pages we cover everything you should know from buying a new puppy through to old age and how best to look after your precious Goldendoodle (also known as Groodle, Golden Poos or Goldie Poos). Start off with the right advice so bad behaviors don’t even start, but if they do, we show you how to overcome common problems. We will help you understand your Goldendoodle so you can build an ever stronger loving bond with your best-behaved member of your household. Our experts can also help save you a small fortune by showing the best ways to keep your Goldendoodle healthier and live a longer and more fulfilled life, reducing expensive trips to the vets. The book written in an easy-to-understand style with funny and entertaining stories interspersed with practical, actionable advice and tips from all our qualified expert breeders, most of whom are members of the Goldendoodle Association of North America (GANA). Order now and you can soon be sitting back, relaxing and enjoying this Goldendoodle owner’s guide. Buy it now either on paperback or instant downloadable e-book. This is the perfect book for you if you love the Goldendoodle, just some of the subjects covered in our owner’s guide include: origins and history, different types such as the miniature (mini) Goldendoodle, keeping your vet bills down, how to help your Goldendoodle live longer, colors, buying a dog or puppy, male or female, rescue, breeders, personality, socialization, spaying, neutering, house/potty training, bringing your puppy home, grooming, combing, bathing, health, vaccinations, training, understanding your Goldendoodle, play and toys, what food and nutrition, old age and what to expect, and much more... "The Goldendoodle breeder where I bought my puppy suggested this book to me as a guide and reference manual. Good to see lots of breed experts were involved in the book." - Kiernon Wagstaff This best-selling book is sold worldwide and is also available in paperback format - this e-book version is identical in content to the paperback.

     Pop Quiz! Do you prefer when:A) Things go according to plan?B) When the unexpected happens? Most of us pick control and predictability. Yet research reveals a counterintuitive truth: surprise is the key that unlocks growth, innovation, and connection. It is also the secret ingredient in our best memories. Through colorful narratives and compelling scientific findings, authors Tania Luna and Dr. LeeAnn Renninger shine a light on the world's least understood and most intriguing emotion. They reveal how shifting our perception of surprise lets us thrive in the face of uncertainty. And they show us how surprise acts as a shortcut that turns a typical product into a meaningful experience, a good idea into a viral one, awkward small talk into engaging conversation, and daily life into an adventure.

     It is easy to be overwhelmed by the amount of information we encounter each day. Whether at work, at school, or in our personal endeavors, there’s a deepening (and inescapable) need for people to work with and understand information. Information architecture is the way that we arrange the parts of something to make it understandable as a whole. When we make things for others to use, the architecture of information that we choose greatly affects our ability to deliver our intended message to our users. We all face messes made of information and people. I define the word “mess” the same way that most dictionaries do: “A situation where the interactions between people and information are confusing or full of difficulties.” — Who doesn’t bump up against messes made of information and people every day? This book provides a seven step process for making sense of any mess. Each chapter contains a set of lessons as well as workbook exercises architected to help you to work through your own mess.

    Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes.Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience designThe Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product--the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. "Service Design for Business" gives you the practical insight and service design perspective you need to shape the way your customers view your organization.

    This handbook equips people in various lines of work to become more innovative. It provides specific guidance for bringing new and lasting value into the world. The key ingredient to successful innovation is the everyday practice of Human-Centered Design: the discipline of developing solutions in the service of people. Every story of a good innovation—whether it's a new product, a new service, a new business model or a new form of governance—begins and ends with people. It starts with careful discernment of human needs, and concludes with solutions that meet or exceed personal expectations. This handbook is your essential resource for innovation. It's a compact reference book describing thirty-six methods of Human-Centered Design, organized by way of three key design skills: - Looking: Methods for observing human experience - Understanding: Methods for analyzing challenges and opportunities - Making: Methods for envisioning future possibilities Each featured method includes a brief description; a pictorial example; a listing of benefits; a sampling of method combinations; and a quick guide with helpful hints for initial application. The full collection of methods is small enough to digest quickly, yet large enough to address myriad challenges. This book does not prescribe a formulaic innovation process. Rather, it introduces a versatile set of methods for practicing Human-Centered Design as a daily discipline in order to be more innovative and drive sustainable growth. Learn more at: luma-institute.com

    Known for his photography, his teaching, and his ability to connect with photographers, Zack has long had an "open door" approach to discussing his career-the ups and the downs-and in so doing has provided a straightforward and candid look inside the industry. By consistently showing great work and offering helpful advice, he has built a large, loyal readership that looks to him for guidance in navigating the currents of a difficult and dynamic industry. Now, Zack finds yet another way to cut through the noise and offer truly valuable information to those struggling to make their way through the twists and turns of an ever-changing landscape.In Photography Q&A, Zack answers over 100 questions that he fielded directly from the public. These are questions that range across all aspects of the photo industry: gear, marketing, street photography, vision, pricing, branding, light, models, work/life balance, technical advice, and much more. From how to "put yourself out there" and start to get jobs, to how to get paid for those jobs when the client is slow to cut the check-and everything in between- Photography Q&A answers many of the pressing questions that photographers are asking, but until now have not been addressed. The book also includes intermittent "Visual Intermission" sections-where Zack discusses individual images that were milestones in his development as a photographer-as well as worksheets on topics such as pricing and costs that help photographers to "know their numbers."With all this material, and with insightful, honest answers that come straight from Zack's experience as a photographer who has seen it all (or at least a lot of it), Photography Q&A is an essential resource for any photographer looking for the real answers to the real questions in the industry today.

    They're sluggish, change-phobic, and emotionally arid. Human beings, by contrast, are adaptable, creative, and full of passion. This gap between individual and organizational capability is the unfortunate by-product of bureaucracy--the top-down, rule-choked management structure that undergirds virtually every organization on the planet.Invented in the nineteenth century with the goal of turning people into semi-programmable robots, bureaucracy is deeply dehumanizing. Today, only 13 percent of employees around the world are fully engaged in their work. The rest show up physically but leave much of their enthusiasm and ingenuity at home--hardly surprising given the tendency of bureaucrats to regard human beings as mere "resources."By the authors' reckoning, bureaucracy costs the global economy more than $9 trillion in lost economic output each year. Worse, despite all the hype around flat organizations and agile processes, bureaucracy is growing, not shrinking.In their provocative and practical new book, world-renowned business thinker Gary Hamel and expert coauthor Michele Zanini lay out a detailed blueprint for creating organizations that are fully human and free from the shackles of bureaucracy. Few leaders would admit to being champions of bureaucracy, but rarer still is the leader who has a plan for defeating it. Essential elements include: Calculating the hidden costs of "bureausclerosis" Ridding ourselves of toxic bureaucratic beliefs Drawing lessons from organizations that have excised bureaucracy Uprooting bureaucratic structures and processes while avoiding operational chaos Overcoming the resistance of those inclined to defend bureaucracy Learning to lead in an environment in which position and rank are no longer the keys to the kingdom The ultimate goal: organizations that are infused with the spirit of entrepreneurship, where everyone thinks like an owner, and game-changing innovation is the rule rather than the exception.Humanocracy brims with illuminating insights, real-world stories, and powerful tools. Both manifesto and manual, it shows you how to build an organization that's fit for the future by building one that's fit for human beings.

    The result? Companies overspend on marketing to drive engagement with products and services that people don't want and won't help them be happier and healthier.Start at the End offers a new framework for design, grounded in behavioral science. Technology executive and behavioral scientist Matt Wallaert argues that the purpose of everything is behavior change. By starting with outcomes instead of processes, the most effective companies understand what people want to do and why they aren't already doing it, then build products and services to bridge the gap.Wallaert is a behavioral psychologist who has led product design at organizations ranging from startups like Clover Health to industry leaders such as Microsoft. Whether dissecting the success behind Uber's ridesharing service or Flamin' Hot Cheetos, he underscores with clarity and humor how this approach can improve the way we work and live. This is an essential roadmap for building products that matter--and changing behavior for the better.

    It provides dozens of new examples from actual research studies are used to provide illustrations of concepts and methods. Key terms are now called out and defined in boxes at the bottom of the pages where they appear, for easier study and review. In chapter 1, there are now separate descriptions and examples of the steps in the research process for quantitative and qualitative approaches, to underscore some of the fundamental differences. Chapter 2 has new discussions of participatory action research, instrumental and reflexive knowledge, the various audiences for social research findings, and researcher autonomy when research is commissioned. The discussion of social theories in Chapter 3 now covers levels of abstraction, and relationships among concepts

    I’ve tried hard to go straight, and this time I thought I’d got it, thought things would work out for a change. I didn’t reckon on Tony Rossi and his gang…. Why did I have to get myself involved with such low-life again? And then I saw her, and my life would never be the same again. I knew I wanted her there and then, even though I knew I was committing a crime against her. That’s the moment I knew it all had to change, that I had to change if I was ever going to deserve a woman like Janine. Her dad, on the other hand, has different plans for his daughter’s future, plans that don’t involve me. Times running out to save her, but I have no job, no money… no hope. Even if I did, what happens when the past catches up to me and she finds out all about me? It’s bound to happen… I can’t build a relationship on a web of lies. Can she ever love a man like me? Janine I’m scared, scared as hell of a future that dad has already planned for me, but what can I do? When I meet Ed, I wish things could be different, he’s everything I want in a man… even if he is older than me. He’s strong and handsome, and someone to protect me from men like Tony Rossi… but it all seems so hopeless. I hate Tony Rossi with a passion, I hate any form of violence, and could never love a man like him… a bully and a small-time gangster. I felt a strong attachment to Ed from our first meeting… maybe it’s love at first sight, I don’t know… but I know nothing about him. With my dad forever watching me, how will I ever meet up with Ed to find out? They say that love will find a way, but I don’t see how. Can Ed save me? Is he the one? *Taken By The Thief is a short, standalone romance with an HEA, no cheating, and no cliffhanger.