Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

    Vividly evoking the confusion, horror and comradeship of war - from the killing fields of Normandy bocage, through house-to-house fighting in shattered Flemish towns, to the final Rhine crossing - Lion Rampant is a powerful, authentic and moving story, telling with extraordinary clarity how the author, his fellow officers and the men of his company lived through one of the most bitter campaigns in history.

    Tracking down a mass murderer is a constant plot line in films, television, and literature. But these stories are so often based on real life. In certain circumstances, however, real life goes a step beyond what we could imagine happening in fiction. Sometimes, the actions of a serial killer can seem so extreme and strange, their motivations so twisted and evil, that we struggle to comprehend exactly how they fit into the modern world. In the case of Keith Hunter Jesperson, the truth behind his murder spree is more horrific than anything dreamt up by Hollywood’s best screenwriters. After a disturbing childhood left the giant of a man riddled with emotional and psychological scars, Jesperson travelled across Canada and spent time strangling and killing women whom he met along the way. While he was only convicted of eights murders, his own boasts suggest that total could have reached as high as 160. As a truck driver, he had the perfect cover story for travelling from town to town without having to put down roots. Often leaving an unsuspecting family at home, he was out in the wilderness committing heinous acts without anyone from the authorities coming close to suspecting his guilt. Jesperson, annoyed by the lack of attention he was receiving, began to leave messages to the public. Scrawled onto the walls of truck stop bathrooms, he signed each confession with a happy, smiley face. This led the media to christening him the Happy Face Killer. It was decades before the investigators came close to catching the killer, so read on to discover just how Keith Hunter Jesperson managed to get away with numerous horrific murders. This is the story of the Happy Face Killer. Scroll back up and grab your copy now!

    The "Getting Started" section will give you a great overview and help explain some things for the very beginner. Next, learn some easy stitch patterns in the section "Basic Stitches." When you're ready to try your first project, take a look at the "Potholder Patterns" section, but make sure to read the "Pattern Information & Notes" first for some important stuff that pertains to all the patterns. The ebook is also filled with photos to help you along your way.Why Potholders?Potholders are a great project to work with Tunisian crochet because:• The back/wrong side is hidden between the two layers• Tunisian crochet makes a very thick final product• Working square shapes is easy for the beginnerHave fun, and happy hooking to you!

    Freed from the rigorous constraints of designing for real users, sci-fi production designers develop blue-sky interfaces that are inspiring, humorous, and even instructive. By carefully studying these "outsider" user interfaces, designers can derive lessons that make their real-world designs more cutting edge and successful.

    They reveal one of the millions of intimate human moments that make up a life. In Beyond Portraiture, renowned photographer Bryan Peterson shows how to spot those “ah-ha!” moments and capture them forever. A teary child...old people laughing together...a smiling girl with big, big hair. Everyone remember pictures like these, usually taken by a mother, a father, a friend holding a camera, forever preserving small yet revealing vignettes of our personal histories. But we always relied on pure luck and chance to catch those moments. Peterson’s approach explains what makes a photo memorable, how to spot the universal themes that everyone can identify with, and how to use lighting, setting, and exposure to reveal the wonder and the joy of everyday moments. Beyond Portraiture makes it easy to create indelible memories with light and shadow.

    In time, we face the same struggles, re-enter the same habitual cycles, and encounter the same types of frustrating people. We always end up facing what we tried our darndest to evade. In fact, we spend so much time trying to avoid the inevitable that we rarely take time to learn, grow, and embrace the rough stuff.Half-Life / Die Already suggests that the route to real living is dying to self. With non-stop humour and out-there insights, Mark chronicles his journey-in-progress with often hilarious results. Readers of all ages will enjoy his wit and wisdom, and be inspired to just die already.

    It is a powerful tool to help people feel heard, to develop a shared understanding as a group, and to be able to see and touch their work in a way they couldn't access before. Through the 25 guiding principles in this book, you will develop your ability to listen deeply, think critically and draw swiftly to make great work happen.

    But imagine for one moment that there are no employers, no firms to send your resumé to, no interviews to be had—what would you do? How would you forge your own path after graduation?The current economic climate has seen many graduates chasing a finite number of positions. The most ingenious and driven designers have found weird and wonderful ways of making opportunities for themselves, often by applying their skills across the creative disciplines of art, design, architecture, and interiors. Knowing what you want from your design career and being able to adapt your strategy to suit is basic and vital—just like in the wild, designers need to evolve.The book celebrates the various strategies that students and graduates are taking to gain exposure, while also including interviews and inspirational advice from those who are now enjoying success as a result of their creative approach to employment.

    Witty thinking is playfulness with ideas, words playing against images, and unexpected connections prompting new insights. It is clever thinking, not funny drawing.A Smile in the Mind analyses the intricate thought processes behind the apparently forward images. It shows how to make the case for witty solutions and, through a series of in-depth interviews with the world's top designers, suggests how to get inspiration. Gathering together the best examples of graphic wit over the past three decades, this book includes work from over 300 designers in the USA, Britain, Europe and Japan. Written with insight and a subtle lightness of touch, it offers designers a friendly read, a helpful sourcebook and a dynamic trigger for ideas.

    But can you make that trendy new lamp jibe with your grandmother's heirloom dresser?The fabulous Beekman Boys answer with a resounding "Yes!" in their new book, Beekman 1802 Style. Through more than 200 stunning photographs from Country Living magazine and never-before-seen images of the Beekman farmhouse, the boys use their city-turned-country-boy charm and style to help with all things home. Their unique home design tips and tricks for mixing high and low, East and West, indoors and outdoors, and traditional with modern will help you create a home that is inviting, warm, and--perhaps most important--fabulous.

    Sunday lunchtime kick-offs. Absurd ticket prices. Non-black boots. Football's menu of ills is long. Where has the joy gone? Why do we bother? Saturday, 3pm offers a glorious antidote. It is here to remind you that football can still sing to your heart.Warm, heartfelt and witty, here are fifty short essays of prose poetry dedicated to what is good in the game. These are not wallowing nostalgia; they are things that remain sweet and right: seeing a ground from the train, brackets on vidiprinters, ball hitting bar, Jimmy Armfield's voice, listening to the results in a traffic jam, football towns and autograph-hunters. This is fan culture at its finest, words to transport you somewhere else and identify with, words to hide away in a pub and luxuriate in.Saturday, 3pm is a book of love letters to football and a clarion call, helping us find the romance in the game all over again.

    Chip Kidd is renowned and revered as a maverick graphic designer. Specifically, Kidd's book jacket designs for such major New York publishers as Alfred A. Knopf are among the most significant and innovative of our time. This richly illustrated book--the first critical selection of kid's design work--looks closely at this contemporary visual pioneer. Veronique Vienne presents a full and nuanced view of Kidd, discussing how he has developed celebrity status as a designer, design critic, lecturer, and editor. She also relates how Kidd is greatly influenced by popular culture, noting his vast collection of Batman memorabilia. Vienne concludes by examining Kidd's editorial involvement with books on cartoonists as well as his own first novel, The Cheese Monkeys, published in 2001 to critical acclaim. Chip Kidd reveals the fascinating life and career of a revolutionary graphic designer with a winning public persona, whose ambitions now also lean toward editing and writing. The book will appeal to anyone involved in design and popular culture as well as admirers of Kidd's extraordinary creative spirit.

    Longtime skateboard artist Sean Cliver put together this staggering survey of over 1,000 skateboard graphics from the last 30 years, creating an indispensable insiders' history as he did so.Alongside his own history, Sean has assembled a wealth of recollections and stories from prominent artists and skateboarders such as: Andy Howell, Barry McGee, Ed Templeton, Steve Caballero, and Tony Hawk.The end result is a fascinating historical account of art in the skateboard subculture, as told by those directly involved with shaping its legendary creative face.

    Scott doesn’t just show you which sliders do what (every Lightroom book will do that). Instead, by using the following three simple, yet brilliant, techniques that make it just an incredible learning tool, this book shows you how to create your own photography workflow using Lightroom: Throughout the book, Scott shares his own personal settings and studiotested techniques. Each year he trains thousands of Lightroom users at his live seminars and through that he’s learned what really works, what doesn’t, and he tells you flat out which techniques work best, which to avoid, and why. The entire book is laid out in a real workflow order with everything step by step, so you can begin using Lightroom like a pro from the start. What really sets this book apart is the last chapter. This is where Scott dramatically answers his #1 most-asked Lightroom question, which is: “Exactly what order am I supposed to do things in, and where does Photoshop fit in?” You’ll see Scott’s entire start-to-finish Lightroom 5 workflow and learn how to incorporate it into your own workflow. Plus, this book includes a downloadable collection of some of the hottest Lightroom Develop module presets to give you a bunch of amazing effects with just one click! Scott knows first-hand the challenges today’s digital photographers are facing, and what they want to learn next to make their workflow faster, easier, and more fun. He has incorporated all of that into this major update for Lightroom 5. It’s the first and only book to bring the whole process together in such a clear, concise, and visual way. Plus, the book includes a special chapter on integrating Adobe Photoshop seamlessly right into your workflow, and you’ll also learn some of Scott’s latest Photoshop portrait retouching techniques and special effects, which take this book to a whole new level. There is no faster, more straight-to-the-point, or more fun way to learn Lightroom than with this groundbreaking book.