You’ll learn how to:• Stay in control under pressure• Defuse anger and hostility• Find out what the other side really wants• Counter dirty tricks• Use power to bring the other side back to the table• Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

    In the intervening years, Herman’s volume has changed the way we think about and treat traumatic events and trauma victims. In a new afterword, Herman chronicles the incredible response the book has elicited and explains how the issues surrounding the topic have shifted within the clinical community and the culture at large. Trauma and Recovery brings a new level of understanding to a set of problems usually considered individually. Herman draws on her own cutting-edge research in domestic violence as well as on the vast literature of combat veterans and victims of political terror, to show the parallels between private terrors such as rape and public traumas such as terrorism. The book puts individual experience in a broader political frame, arguing that psychological trauma can be understood only in a social context. Meticulously documented and frequently using the victims’ own words as well as those from classic literary works and prison diaries, Trauma and Recovery is a powerful work that will continue to profoundly impact our thinking.

    And according to the residents of the Japanese island of Okinawa – the world’s longest-living people – finding it is the key to a longer and more fulfilled life. Inspiring and comforting, this book will give you the life-changing tools to uncover your personal ikigai. It will show you how to leave urgency behind, find your purpose, nurture friendships and throw yourself into your passions. The Little Book of Hygge: The Danish Way to Live Well The Danish word hygge is one of those beautiful words that doesn't directly translate into English, but it more or less means comfort, warmth or togetherness. Hygge is the feeling you get when you are cuddled up on a sofa with a loved one, in warm knitted socks, in front of the fire, when it is dark, cold and stormy outside. It that feeling when you are sharing good, comfort food with your closest friends, by candle light and exchanging easy conversation. It is those cold, crisp blue sky mornings when the light through your window is just right. Lagom: The Swedish Art of Balanced Living Step aside Hygge. Lagom is the new Scandi lifestyle trend taking the world by storm. This delightfully illustrated book gives you the lowdown on this transformative approach to life and examines how the lagom ethos has helped boost Sweden to the No.10 ranking in 2017's World Happiness Report. Lagom (pronounced 'lah-gom') has no equivalent in the English language but is loosely translated as 'not too little, not too much, just right'. It is widely believed that the word comes from the Viking term 'laget om', for when a mug of mead was passed around a circle and there was just enough for everyone to get a sip.

    The cryptic nature of psychological abuse involves repetitious mind games played by one individual or a group of people. Psychological abuse leaves no bruises. There are no broken bones. There are no holes in the walls. The bruises, brokenness, and holes are held tightly within the target of the abuse.

    From mood to memory, persuasion to procrastination, and resilience to relationships, Wiseman outlines the research supporting this new science of rapid change, and describes how these quick and quirky techniques can be incorporated into everyday life. Think a little, change a lot."Discover why even thinking about going to the gym can help you keep in shape ""Learn how pot plants make you more creative ""Find out why putting a pencil between your teeth instantly makes you happier "" "'At last, a self-help guide that is based on proper research. Perfect for busy, curious, smart people' Simon Singh, author of Fermat's Last Theorem'A triumph of scientifically proven advice over misleading myths of self-help. Challenging, uplifting and long overdue' Derren Brown

    Full of case studies and personal reflections by leaders of exceptional companies, this book is designed to help anyone transform their run-of-the-mill business into an extraordinary company-whether you operate a multinational corporation or a mom-and-pop shop. Calloway doesn't offer any mumbo-jumbo or flavor-of-the-day buzzwords, just simple lessons that lead to real, proven results.

    Yet for so many families, these relationships go can wrong and it may be difficult to get back on track. In The Book You Wish Your Parents Had Read (and Your Children Will Be Glad that You Did), renowned psychotherapist Philippa Perry shows how strong and loving bonds are made with your children and how such attachments give a better chance of good mental health, in childhood and beyond.She'll help you to:- Understand how your own upbringing may be impacting upon your parenting style- Contain, express, accept and validate your own and your child's feelings- Understand that all behaviour is communication- Break negative cycles and patterns- Accept that you will make mistakes and what to do about themAlmost every parent loves their children, but by following the refreshing, sage and sane advice and steps in this book you will also find yourselves liking one another too.