Nancy worked for Elvis from 1967 until his untimely death in 1977. Read her stories of what those years were like, of what the routines were at Graceland, and what it meant to be close to Elvis and his family on a daily basis. Read the sad account of her rushing upstairs, after a frantic call from Ginger Alden, and finding him on the bathroom floor. This book presents that picture, one that every Elvis fan will want to see."

    Complemented with more than 40 full-colour personal illustrations of the Captain, Life in the Skies will be a valuable and useful guide for air travellers and budding-pilots alike!Captain Lim Khoy Hing is an ex-airline pilot who is passionate about flying, having worked all his life high above the clouds since leaving college. Prior to his retirement from flag-carrier Malaysia Airlines, he was fortunate enough to fly the latest fly-by-wire planes such as the Boeing 777 and Airbus A320, A330 and A340. He has logged a total of 25,500 flying hours, or about 20 trips to the moon and back. Capt. Lim started his flying career in the Royal Malaysian Air Force, having been trained by the Royal Air Force in the United Kingdom in 1967. He served for about 12 years in the service before joining Malaysia Airlines and finished his career with the carrier AirAsia before retiring in 2011.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    She wrote of three day blizzards, forty ton trains stuck in the snow, houses buried in snowdrifts and a town that nearly starved.Was Laura's story just fiction, or was that one winter stranger than fiction? Was that winter really that bad, or was it just a typical old time winter stretched a bit to make a good tale?Author Dan L. White examines the reality of the long, hard winter. White uses contemporary newspaper articles, autobiographies and historical accounts of those who lived through that time to weave a fascinating story of the incredible winter of 1880-81.

    The book also includes some of her best fiction pieces.

    Necrophiliac. Kidnapper. Killer.The stories of serial killers often begin with terrible upbringings and sad events of trauma, but not all have such unfortunate beginnings. Some simply develop their evil on their own and become tainted without anyone realizing it.Jeffrey Dahmer was a man described by his own father as the result of a child becoming lost in the maelstrom while nobody paid attention, of a child who was strange and apathetic but who nobody bothered to ask why......The results were catastrophic.Seventeen men lost their lives and were defiled even after death because of the desires of a neglected young boy who just wanted to fulfill his needs. The following is the tale of said child, the same young man who grew up to become the infamous Milwaukee Cannibal, one of the worst serial killers in humanity's history.Jeffrey Dahmer: The Gruesome True Story of a Hungry Cannibalistic Rapist and Necrophiliac Serial Killer (Vol 3) is a book that recounts the tale of the Milwaukee Cannibal, a man capable of committing the most truly degrading acts on his victims before and even after death; a man who to his last days - and long after - still haunts the city of Milwaukee with the memories of his horrific murders.Be warned, reader, you aren't just about to read about Jeffrey Dahmer and his acts.You are about to walk into his very mind.

    In his own words, and for the first time, Roberto Duran tells his unbelievable story in I Am Duran: The Autobiography of Robert Duran. From the mean streets of Panama to the bright lights of Las Vegas, blazing a trail through the golden decade of boxing, Duran, in unflinching form, dispels myths and lays bare the cost of conquering the world. He also returns to the debacle that entered sporting folklore during his rematch with Sugar Ray Leonard, when he uttered the infamous words 'no mas' - no more.Starting life in abject poverty as the illegitimate son of a serving US soldier, Duran quickly realized that his fists could both protect him on the streets and put food on the table. His reputation in and out of the ring travelled the corridors of boxing power on the day, for a bet, he knocked down a horse with a single punch.From his stunning debut in New York to the glorious defeat of Sugar Ray Leonard, the world titles and the chaos that ensued after the No Mas encounter, Duran's explosive life in the ring was matched only by the volatility outside of it, as he lurched from kingmaker to bankruptcy, before the ultimate ending of a bloody comeback and, finally, redemption.

    In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

    Bob Smith, founded Alcoholics Anonymous in 1935, his hope was that AA would become a safe haven for those who suffered from this disease. Thirty years after his death, AA continues to help millions of alcoholics recover from what had been commonly regarded as a hopeless addiction. Still, while Wilson was a visionary for millions, he was no saint. After cofounding Alcoholics Anonymous, he stayed sober for over thirty-five years, helping countless thousands rebuild their lives. But at the same time, Wilson suffered form debilitating bouts of clinical depression, was a womanizer, and experimented with LSD.Francis Hartigan, the former secretary and confidant to Wilson's wife, Lois, has exhaustively researched his subject, writing with a complete insider's knowledge. Drawing on extensive interviews with Lois Wilson and scores of early members of AA, he fully explores Wilson's organizational genius, his devotion to the cause, and almost martyr-like selflessness. That Wilson, like all of us, had to struggle with his own personal demons makes this biography all the more moving and inspirational. Hartigan reveals the story of Wilson's life to be as humorous, horrific, and powerful as any of the AA vignettes told daily around the world.

    “I smoked in my twenties. I preferred red wine to sparkling water. I ate too much milk chocolate. I liked limericks. I know all the wrong I’ve done. But also, more than any of that, I’ve always longed for children.” Yet there she was: successful, social, mostly happy, and not a mother. Knowing that her chances of becoming pregnant naturally were quickly fading, Finn decided to gamble: she—like some 85,000 other women in the U.S. each year—would attempt in vitro fertilization. Almost three years later, she’s still trying, and in the process has become an accidental pioneer (and, at times, a guinea pig) in the ever-evolving science of IVF.“The Baby Chase” is a primer for anyone contemplating or undergoing IVF. More than that, it’s a story of longing, hope—and hormones—that will appeal to all parents, present and future.Finn’s engaging and honest account sheds light on a subject that few people who undergo IFV are willing to talk about: what happens when the science doesn’t work. “Usually, it’s only the people who come out on the other side, beaming, with a baby on one hip, who speak up about IVF,” she writes. “We never hear from those IVF has failed - it’s too crushing to talk about. We don’t hear from men and women in the middle of treatment, either.... People like me.”

    This is not the face I know so well. I am looking at the handiwork of a mountain lion; he ambushed me while I was biking in Whiting Ranch Wilderness Park on January 8th, 2004. My neck sustained more than ten deep bite wounds and my mangled face was pieced together using more than 200 stitches and staples.' - Anne Hjelle. 'Skin Deep' tells the incredible true story of one woman's battle for survival following a vicious mountain lion attack and the daunting emotional and physical challenges she faced during her recovery. In moving detail, Anne Hjelle's describes her transformation from a wounded victim to a survivor, a woman who managed to come to terms with her new identity, and learned to live by the words ‘feed your faith, not your fear’. From her first surgery, to the day she went back to Cactus Hill Trail- the scene of her near death experience, Anne tells all in this captivating and evocative personal account which will both move and terrify you from the first page to the last. 'Skin Deep' is an inspiring personal story of tragedy and renewal, a book about what is important in life and about the nature of beauty. There are more details at www.annehjelle.com. Anne Hjelle is originally from Apple Valley, Minn., but came to live in California while serving in the United States Marine Corps as a helicopter mechanic. Anne has worked in the fitness industry as a personal trainer for the past 16 years. She is a regular public speaker telling the story of surviving the mountain lion attack, and of her life journey thereafter.Damien Lewis is an award winning and internationally best-selling British author, published in some thirty-six languages worldwide. He has co-authored several powerful and compelling memoirs with women, including the acclaimed international number one best-seller 'Slave' co-written with Mende NazerGreg Hardesty is a well-known journalist, trail runner and outdoor enthusiast in Orange County, California. He has been an award-winning reporter for nearly 25 years, covering general news, crime and business for the Orange County Register for the last 13 years. Endeavour Press is the UK's leading independent digital publisher.

    “It does not seem to be much use being anything else.”Have you ever wanted to deliver the ultimate Churchillian wisecrack? Give sound advice to a peer on how to deal with life’s problems? Or contribute to a heated discussion on international politics? The Smart Words and Wicked Wit of Winston Churchill is the perfect pocket book to carry around in your arsenal as you laugh at Churchill’s devious brand of smarts and learn from his political and humanist outlook on life during the turmoil of the Second World War. Discover what he had to say about domestic politics, war and peace, power, struggles and strife, education, philosophy, and some of the biggest names of his time, including himself.Beautifully designed and curated, this entertaining collection compiles the wisest and wittiest Churchill quotations that speak of the politician’s enduring legacy in contemporary pop culture. Full of savvy and wisdoms, The Smart Words and Wicked Wit of Winston Churchill is sure to delight devoted fans of history and casual readers alike.

    The crowning moment of Hogan’s comeback was his dramatic victory in the1950 U.S. Open at Merion Golf Club near Philadelphia, where his battered legs could barely carry him on the 36-hole final day.Miracle at Merion tells the stirring story of Hogan’s triumph over adversity—the rarely-performed surgery that saved his life, the months of rehabilitation when he couldn’t even hit a golf ball, his stunning return to competition at the Los Angeles Open, and,finally, the U.S. Open triumph that returned him to the pinnacle of the game.While Hogan was severely injured in the accident, fracturing his pelvis, collarbone, rib, and ankle, his life wasn’t in danger until two weeks later when blood clots developed in his leg, necessitating emergency surgery. Hogan didn’t leave the hospital until April and didn’t even touch a golf club until August. It wasn’t until November,more than nine months after the accident, that he was able to go to the range to hit balls. Hogan’s performance at the Los Angeles Open in early January convinced Hollywood to make a movie out of his life and comeback (Follow the Sun, starring Glenn Ford).Five months later, Hogan completed his miraculous comeback by winning the U.S. Open in a riveting 36-hole playoff against Lloyd Mangrum and George Fazio, permanently cementing his legacy as one of the sport’s true legends.

    The secret, though, that surrounded my parents’ unhappy life together, was divulged to me by accident . . .’ Hidden under some papers in his father’s bureau, the sixteen-year-old Derek Malcolm finds a book by the famous criminologist Edgar Lustgarten called The Judges and the Damned. Browsing through the Contents pages Derek reads, ‘Mr Justice McCardie tries Lieutenant Malcolm – page 33.’ But there is no page 33. The whole chapter has been ripped out of the book. Slowly but surely, the shocking truth emerges: that Derek’s father, shot his wife’s lover and was acquitted at a famous trial at the Old Bailey. The trial was unique in British legal history as the first case of a crime passionel, where a guilty man is set free, on the grounds of self-defence. Husband and wife lived together unhappily ever after, raising Derek in their wake. Then, in a dramatic twist, following his father’s death, Derek receives an open postcard from his Aunt Phyllis, informing him that his real father is the Italian Ambassador to London . . . By turns laconic and affectionate, Derek Malcolm has written a richly evocative memoir of a family sinking into hopeless disrepair. Derek Malcolm was chief film critic of the Guardian for thirty years and still writes for the paper. Educated at Eton and Merton College, Oxford, he became first a steeplechase rider and then an actor after leaving university. He worked as a journalist in the sixties, first in Cheltenham and then with the Guardian where he was a features sub-editor and writer, racing correspondent and finally film critic. He directed the London Film Festival for a spell in the 80s and is now President of both the International Film Critics Association and the British Federation of Film Societies. He lives with his wife Sarah Gristwood in London and Kent and has published two books – one on Robert Mitchum and another on his favourite 100 films. He is a frequent broadcaster on radio and television and a veteran of film festival juries all over the world.

    This is a collection of original essays that can not be found anywhere else. Each volume is different and you never know what you'll find. They are an assortment of Jen's childhood memories, stories about her family, and rants about everything that make her punchy all told with her usual snarky take. Volume Three of this series includes 3 NEVER BEFORE SEEN essays: HEY DICK, WOULD YOU SEND YOUR MOM THAT PICTURE? LAURA INGALLS WILDER NEVER HAD A SIGNATURE LIPSMACKER FLAVOR MISSED MOM CONNECTION