It's a comprehensive and readable reference on how to attract and keep good tenants and make good landlording decisions.

    Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success.Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance.As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment.In “Farm Don’t Hunt” Guy breaks down the intellectual underpinnings of Customer Success as a theory and quickly moves to providing pragmatic, actionable advice for orienting your business around this new model.

    But sometimes it's not practical to embark on a full-scale training initiative. Now, supervisors, managers, and team leaders have 50 team-building activities to choose from, all of which can be implemented with no special facilities, big expense, or previous training experience. Readers will find engaging exercises for:* Building new teams and helping teams with new members* Dealing with change and its effects: anger, fear, frustration, and more* Recognizing individual efforts and team accomplishments* Finding creative ways to work together and solve problems* Increasing and improving communication* Leveraging diversity and individual differences to meet team goals* Keeping competition healthy and productive within the teamInstructions and tips for follow-up and variations are included for each activity, and an additional chapter provides valuable advice for working through unexpected difficulties in team-building.

    But two million dollars is a hell of a big incentive! I considered myself a strong, independent woman, until the recession slammed me down face first. Had my situation been different I never would have considered taking his offer!Cade Stellan. Billionaire, and closet pervert. He liked to watch. And I'm not referring to sporting events! He wanted a woman that he could control and unfortunately, I'd caught his attention. I say unfortunately because as much as I wanted to deny him, the price he offered proved that I could be bought. Why a man like him had to pay for anything would never make sense, nor would why he had chosen a person like me to fulfill those needs. As much as I wanted to turn him down, and prove to myself that my standards were higher, I knew I wouldn't.A world of passion awaits you on Fantasy Isle, the pleasure resort for adults. The Fantasy Isle book series, offer readers a stand-alone novel for each fantasy revealed. Playing off the Fantasy Bar & Grill Trilogy, Michelle Hughes welcomes you to a world of sensual temptations. Through His Eyes, is the debut book for Fantasy Isle and introduces readers into a voyeuristic mind set, with ménage undertones.

    Thrown out of every unit defending the City, either she takes on a new role, or she will be sent to the Rats, a company of misfits given the perilous tasks beyond the Great Walls.Her new role, if she takes it, will bring her face to face with her deepest fears, for beneath the walls, in a secret and hidden lair, lies a dragon, imprisoned and waiting… This box-set includes the Blade Trilogy - the first three books (complete arc) of The Magelands Eternal Siege, over 1300 paperback pages or 2000 Kindle pages.The Mortal BladeThe Dragon's BladeThe Prince's Blade

    Passion. Obsession. Elizabeth Cook is a conservationist trying to save a lighthouse on the northern side of Chesapeake City, Rhode Island. Zane White is the billionaire who just bought the real estate it sets on and plans on tearing it down to build condos that overlook the Atlantic Ocean. When Elizabeth goes to New York, where Zane’s business is headquartered, the two meet and instant chemistry connects them. With a date made, Zane nor Elizabeth ever thought in a million years it would end with them being fake married. Meagan Saunders is a high powered judge who has had her eye on Zane for quite a while. She has made plans to make sure he ends up with her. Blackmail is a thing the judge is not above when it comes to getting her man to help her in her aspirations for the governor of New York and then the presidency. Will Meagan get her way and make Zane hers or will Elizabeth find strength in herself to keep Zane right where he is? Or will Zane show them both just how powerful he is and take care of the situation on his own? Find out if true love wins in the end or if the powerful politician does.

    Every step brings him closer to an end he’s ill-prepared to confront. And while stakes are life and death, he’s hoping his life is the only one that’s taken.

    This book is written in a simple manner for readers to understand the various terminologies and working process of the financial markets. If you are looking to understand and enter the stock markets but don't know from where to start, then this book is for you. The basic concepts are same for Indian and overseas markets so it will help you understanding both. It will help you as a reference guide for investing in stock markets. Specifically it will help you in:- 1. Know basic terms and conditions of the stock market. 2. Know products and services associated with the stock market. 3. Know how to kick start in stock markets. 4. know Do's and Don'ts in Stock Markets. 5. Selecting a broker. 6. How to make your first trade. 7. Additional mental mastering technique that will help you to achieve more on markets as well in life. 8. Insight of a trader/investor who has more than 10+ years of experience in stock markets. 9. Illustrated examples for more clarity on topics.

    Until now...My name is Landon Hamilton, and I’m what the Divine call a diuscrucis - a perfect balance of angel, demon, and human. It means I have a gift.And a destiny.Heaven and Hell have been at war for thousands of years, locked in a secret battle for the souls of humankind. And for thousands of years, humankind has had no one to fight for them. No one to maintain the equilibrium between good and evil. No one who remembers what it means to be human with the power to stand against the supernatural.Until now.So I’ve got to fight. To keep the balance. To prevent Armageddon. To do whatever it takes. My side is humanity’s side, Heaven be damned and Hell be blessed. I didn’t make the rules and I never asked for this job, but I’m the only one who can do it.Game on.Includes all seven books in the Divine series:1. Balance2. Betrayal3. Broken4. Bound5. Evolution6. Execution7. Extinction

    From day-to-day conversations to professional meetings, from candid talks to consequential discussions, the book explains the nitty-gritty of impactful communication.How to make the best of this book?Go in the chronological order, comprehending each chapter in-depth, and participating in the exercises. Make a note of important points of reference. Practice and rehearse the skills that you learnt. Once you complete all the chapters, following the same method, re-visit previous chapters if required. Involve in the activities suggested and have a real-life experience on showcasing the skills that you learn.

    What other secrets does Summerleigh hold? Will Jerica and Jesse ever get their happily-ever-after? The Lady in White is Book Three in The Ghosts of Summerleigh series.

    Not only did she need summer break the way all teachers do, but she also needed to get away from life for a while—and leave the humiliation of her fiancé dumping her a month before the wedding behind. What better way to relax than a month-long stay in Hawaii? Things get off to a rough start when Megan makes a fool of herself at the baggage carousel, but lucky for her, handsome Drake Hanover is there to sweep her off her feet—or rather, get her back on them. And, as fate would have it, they are staying at the same resort, one which Drake intends to buy. While adventure was part of the plan, the two of them, and a few friends, find themselves caught up in the adventure of a lifetime—one that involves shadowy figures, plenty of deception, and a lot of hidden treasure. And what better way to fall in love than over a little bit of danger in paradise? Billionaire Vacation is a steamy alpha billionaire romance. No cliffhanger and has a HEA. Includes 3 free bonus full-length novels for a limited time.

    He has until Thanksgiving to decide if he should be the one to move to Marietta. But could he be happy living in such a small town?The Valentine QuestDustin Decker makes a strategic pact with the prim, bookish Nevada Parker for a multi-day race called The Valentine Quest. But with a kiss, their unlikely alliance turns into something more…and soon racing isn’t the only thing on their minds. As the finish line nears, they must decide if the grand prize is worth more than what they’ve found together…or if one of them will walk away empty handed—and broken hearted.The Chocolate TouchChocolate expert Chantelle Cummings arrives in Marietta, Montana with two goals—sign copies of her new book and research a quaint local chocolate shop. When she meets the gorgeous York Parker passing out chocolate samples, her visit turns sweeter than she ever imagined. But when York learns she’s moving abroad, will the truth harden his heart, or will love pave the way to a sweet future?

    The PCs, the i- phones, the i-pods, the tablet PCs all will be a constant reminder of the genuine and witty ways that Steve handled and fondled. He was always lost in a world of his own. He hugged the glory and the downfalls with equal aloofness. Not once were his beliefs shattered. Throughout his life, he struggled and dared to bring his dreams come true. His dreams had a silvery lining of consistency, persuasion and intention. He was unique in every way. The life threatening disease of cancer could not prevent him from working till his last breath, literally. Though stubborn and dominant by nature he stood as a magician in the field of technology. Here is a simple gesture to pay him respect and honour. A magnificent journey presented authentically.

    Confused. That's the word, I think. Confused, and cold around the knees'. Stranded in Iceland,journalist turned spy Sam Craven wakes up to the greatest adventure of his career. Sent to Reykjavik to track down the model Solrun, in whom British intelligence have taken a sudden interest, Craven finds himself caught up in a vast power-play between two superpowers on the brink of war - and with only his wits to rely on. Trying to stay alive, and one step ahead of a band of ruthless killers, Sam is skating on black ice. One slip and he's dead. 'Black Ice' is a classic Cold War thriller, certain to appeal to fans of Jack Higgins, Len Deighton and Ian Fleming. 'Black Ice' has been widely praised. 'Cleverly plotted and genuinely witty’ (Jack Higgins) ‘Crisp characters, amazing pace, every low lunch in the book on target’ (The Sunday Times) ‘Sharp, funny and stylish’ (Yorkshire Post) Endeavour Press is the UK's leading independent digital publisher.