Drawing on what little he learned during his days of education, Karl explores the world of knowledge through a school curriculum, with chapters devoted to biology, history, art, and English, among others, each topic approached with Karl's inimitable combination of innocent wonder and down-to-earth wisdom. Full color throughout, the book is illustrated with Karl's hand-drawn cartoons and comic strips and it features e-mail contributions from a host of celebrities and experts who Karl has quizzed to further his knowledge.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    The brilliant and uproarious #15 bestseller (i.e., a runaway phenomenon in its own right-no, seriously) - a lavish compendium of handy reference tables, fascinating trivia, and sage wisdom - all of it completely unresearched, completely undocumented and (presumably) completely untrue, fabricated by the illuminating, prodigious imagination of John Hodgman, certifiable genius.

    I THINK.In Napalm & Silly Putty, George Carlin, the thinking person's comic, offers a hilarious new collection of razor-sharp observations on God, language, death, pets, driving, food, sports, airplanes, advertising, news, businessmen, and much, much more!* Just when I discovered the meaning of life, they changed it.* If people climb Mt. Everest because it's hard to do, why do they go up on the easy side?* With a little effort, oxen can be trained to genuflect and whistle softly in the moonlight.* How can it be a spy satellite if they announce on TV that its a spy satellite?* If people stand in a circle long enough, they will eventually begin to dance.* Guys don't seem to be called "Lefty" anymore.* No one quite knows what's next, but everybody does it.* I think it would be great if you could make a guy's head explode just by staring at him.* Am I the only one who's noticed that the Lone Ranger and Tonto never got their laundry done?You'll learn what Carlin thinks of saving the planet, his suggestion for revamping the prison system, and why he prays to Joe Pesci. Add to the mix "The Ten Most Embarrassing Songs of All Time," "The 20th Century Hostility Scoreboard," and "People I Can Do Without," and you have an irresistible assortment of quips, probes, thrusts, and verbal ordeals that are as smart as they are infectiously funny.

    and it's all small stuff is a book that shows you how to keep from letting the little things in life drive you crazy. In thoughtful and insightful language, author Richard Carlson reveals ways to calm down in the midst of your incredibly hurried, stress-filled life. You can learn to put things in perspective by making the small daily changes he suggests,including advice such as "Think of your problems as potential teachers"; "Remember that when you die, your 'In' box won't be empty"; and "Do one thing at a time." You should also try to live in the present moment, let others have the glory at times, and lower your tolerance to stress. You can write down your most stubborn positions and see if you can soften them, learn to trust your intuitions, and live each day as if it might be your last. With gentle, supportive suggestions, Dr.Carlson reveals ways to make your actions more peaceful and caring, with the added benefit of making your life more calm and stress-free.

    Recipes include the Mountain Man Breakfast, Sausage Spinach Wreath, Dutch Oven Stew with spicy Jalapeno Cheese Bread, Caramel Apple Cobbler, Stuffed Pork Roast, Cinnamon Rolls, Dutch Oven Pizza, Apricot Raspberry Glazed Cornish Hens, and White Chili.

     New things matter: Clothes. Parties. Boys. Suddenly being liked and being popular don't mean the same thing. Your parents get completely bizarre when the subject of dating comes up. A friend you've had forever stabs you in the back for no good reason. Everybody you know seems to feel free to comment on your constantly changing body. Drugs and alcohol go from being what you see "bad" kids doing on television shows to what you see your friends doing when no adults are around. How are you supposed to deal? Since life doesn't come with a set of instructions, it helps to turn to people who have been through the stuff that you're facing. Even parents can help. (Really!) In Boys Will Put You on a Pedestal (so they can look up your skirt), former teenage boy -- and current dad of two daughters -- Philip Van Munching helps guide you through some of life's most confusing topics. From Beauty to Grief, from Sex to Fate, Van Munching covers the things you most want to know about and, in his wise, warm, and funny way, offers advice on how you can become the young woman you most want to be.

    Because a pair of drawstring sweatpants could bring about your most embarrassing moment. And a toothpick in your sandwich can be the deadliest of weapons. Including hundreds of bizarre-but-true things that can get you, this compact volume will induce nervous page flipping and make even the most snug and secure folks bonafide paranoiacs. Chilling black and white photographs document the everyday items that menace your safety. But whether it's archibutyrophobia (the fear of peanut butter sticking to the roof of your mouth) or phobophobia (the fear of fear itself) that eventually gets you, don't be afraid to buy this book. You never know what might happen to you if you don't.

    Natural disasters. Domestic crackdowns. Economic collapse. Riots. Wars. Disease. Starvation.What can you do when it all hits the fan?You can learn to be self-sufficient and survive without the system."I've started to look at the world through apocalypse eyes." So begins Neil Strauss's harrowing new book: his first full-length work since the international bestseller The Game, and one of the most original-and provocative-narratives of the year.After the last few years of violence and terror, of ethnic and religious hatred, of tsunamis and hurricanes–and now of world financial meltdown–Strauss, like most of his generation, came to the sobering realization that, even in America, anything can happen. But rather than watch helplessly, he decided to do something about it. And so he spent three years traveling through a country that's lost its sense of safety, equipping himself with the tools necessary to save himself and his loved ones from an uncertain future.With the same quick wit and eye for cultural trends that marked The Game, The Dirt, and How to Make Love Like a Porn Star, Emergency traces Neil's white-knuckled journey through today's heart of darkness, as he sets out to move his life offshore, test his skills in the wild, and remake himself as a gun-toting, plane-flying, government-defying survivor. It's a tale of paranoid fantasies and crippling doubts, of shady lawyers and dangerous cult leaders, of billionaire gun nuts and survivalist superheroes, of weirdos, heroes, and ordinary citizens going off the grid.It's one man's story of a dangerous world–and how to stay alive in it.Before the next disaster strikes, you're going to want to read this book. And you'll want to do everything it suggests. Because tomorrow doesn't come with a guarantee...

    In these nineteen whip-smart essays, Jon Stewart takes on politics, religion, and celebrity with seething irreverent wit, a brilliant sense of timing, and a palate for the absurd -- and these one-of-a-kind forays into his hilarious world will expose you to all it's wickedly naked truths.

    The series is written and show-run by Neil himself and stars David Tennant, Michael Sheen, Jon Hamm and Miranda Richardson, to name but a few.**Includes an introduction by Neil Gaiman about bringing GOOD OMENS to the screen**In 1990, dream literary collaborators Terry Pratchett and Neil Gaiman published 'the funniest book they could write' about the end of the world. Now, Neil Gaiman reinvents their groundbreaking classic for 2019 with his original shooting scripts from the show, and gives readers a unique insight into his adaptation and vision for translating this iconic novel to the screen in an introductory essay.This all-new take on a tale about representatives of good and evil who join forces to prevent the coming apocalypse (which is scheduled to happen on a Saturday, just after tea) will be a joy for fans and new readers alike.

    A. Milne's Piglet. Piglet? Yes, Piglet. For better than impulsive Tigger... or gloomy Eeyore... or intellectual Owl... or even loveable Pooh... Piglet herein demonstrates a very important principle of Taoism: the Te - a Chinese word meaning Virtue - of the Small.In this wonderful sequel to The Tao of Pooh, Benjamin Hoff explores the Te (Virtue) of the Small - a principle embodied perfectly in Piglet, a Very Small Animal who proved to be so Useful after all.

    We will look at Thomas Jefferson’s presidential hobby. We will explore if George Washington married a hot babe. You may not have known about Woodrow Wilson’s fascination with traffic laws enforcement. We will dig into the presidential scandals of the Grant Administration. We will also explore if Richard Nixon’s drinking nearly caused World War III.

    This is a collection of original essays that can not be found anywhere else. Each volume is different and you never know what you'll find. They are an assortment of Jen's childhood memories, stories about her family, and rants about everything that make her punchy all told with her usual snarky take. Volume Three of this series includes 3 NEVER BEFORE SEEN essays: HEY DICK, WOULD YOU SEND YOUR MOM THAT PICTURE? LAURA INGALLS WILDER NEVER HAD A SIGNATURE LIPSMACKER FLAVOR MISSED MOM CONNECTION

    An educational and humorous look at life, language and culture in Britain through the eyes of an American who lives in Scotland, sometimes against her will.