Staff nursing in a ward where she's challenged by an inventory driven ward sister, she reckons it's time to swap such trivialities for life as a district nurse.Independent thinking is one thing, but Jane's about to find that the drama on district can demand instant reaction; and without hospital back up, she's usually the one having to provide it. She meets a rich cast of patients all determined to follow their own individual star, and goes to Edinburgh where Queen Victoria's Jubilee Institute's nurse training is considered the cr me de la cr me of the district nursing world.Call Me Sister recalls Jane's challenging and often hilarious route to realizing her own particular dream.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    . . The Crime Factory. Where they perform life-saving medical care in the street, comfort people as they die, deal with gruesome suicides and murders as first-on-scene, attend cot-death post-mortems, examine rotting dead junkies for signs of murder, watch guilty rapists and paedophiles walk free, fight drunk soldiers, gypsies and various psychotic individuals, go undercover to catch scumbags who force-feed them crack, find missing children, arrest thieves, muggers, dealers, rapists and murderers . . . The Crime Factory. It's enough to drive anyone insane. The first book of its kind, this is the unforgettable and explosive true story of what life is really like as a police detective in the twenty-first century.

    The bookstore or library is half full of that kind of crap. What you're holding here is a collection of quips and observations with a refreshingly gloomy, sometimes twisted, always funny take on life. Or lack thereof.With illustrations by renowned artist Brian Andreas, this book is a glimpse inside the humorously askew mind of a writer whose witticisms have been featured on NPR, printed onto t-shirts, performed on stage in Germany, and posted online at the Washington Post, Wall Street Journal, and New York Times. He's been named one of the top funniest people on Twitter by the likes of Maxim, MSNBC and Mashable.

    He has kept a blog of his daily working life since 2003 and his award-winning writing is, by turn, moving, cynical, funny, heart-rending, and compassionate. From the tragic to the hilarious, the stories Tom tells give a fascinatingand at times alarming picture of life in inner-city Britain, and the people who are paid to mop up after it.

    She taught her family how to read Scott’s medical chart and to ask pointed questions, no longer leaving his care to the medical professionals who had overdosed him with drugs to the very brink of death in less than three days.“Jo, you have to tell people what they’ve done to me. You have to tell them!”pleaded her little brother, as he lay writhing in agony.In “For the Love of Scott!”, the author recollects her family’s poignant story of love, bewilderment, and lingering frustration when faced with catastrophic medical mistakes. Read the experiences of Scott Hamilton’s family members as they struggle through a storm of horrific medical errors that could have been prevented and recognize what you need to do when someone you love is faced with life-threatening circumstances created by health experts.It took Jo 27 years to put this heartbreaking event down on paper. Writing opened old wounds and required hours of research and documentation. It forced her family to relive a chapter in their own lives that they desperately wanted closed. Yet, they rallied together to help Jo with her mission to keep that promise.To help further her goals, Jo Hamilton will be donating a portion of the proceeds from the sale of her book, to the 1984 Olympic Gold Medal Winner, Scott Hamilton's foundation, The Scott Hamilton CARES Initiative. The Scott Hamilton CARES Initiative was created to help with cancer research, support cancer patients and their families, and find a cure cancer.

    He blends gentle humour with real-life action as he introduces the wonderful rural characters and breathtaking scenery on his local beat. It's a far cry from Mike's old job hunting down drug gangs and knife crime in Central London.

    The theme is the experience of Longden watching LOST FOR WORDS become a TV drama along with a collection of observations of life at home and abroad.

    There was such goodness here but there was a sadness I had never imagined before, and it wasn’t even lunchtime yet …’On a hot summer’s day in 1969, fresh-faced 17 year old Nurse Sarah Hill arrives at Hackney General Hospital in London’s East End.Battered suitcase in hand, she takes eager steps in her white calf-length Mary Quant boots towards the towering sandy-grey building of the Nurses’ Home. Looking up at the rows and rows of little windows, full of nervous excitement, she couldn’t have guessed just what she was getting herself into …It’s the end of the swinging sixties, Britain is changing and the everyday life of the nurses and patients plays out against a backdrop of a failing government, strikes, immigration and women’s lib. Nurse Sarah Hill, together with her companions; the serious minded, politicised Maddox, the quick witted Lynch, who falls in love with an upper crust young doctor, golden girl Nursery Nurse Appleton, and ex-musical hall star turned midwife Wade are thrown in straight at the deep end, working long hours with few days off under the watchful eye of the stern matron.More than just a hospital, Hackney General was part of the community just as much as the Adam & Eve pub the staff frequent. A place where the poorly children of Hackney were nursed to health, a place where young nurses would discover just want they wanted from life, fall in love with shy photographers and grow into women. But it’s not all smooth sailing in Hackney: for every baby that goes home to its loving family another is abandoned, unloved, or never gets to go home at all.Funny, warm and deeply moving, Sarah Beeson’s poignant memoir captures both the heartache and happiness of hospital life and 1970s London through the eyes of a gentle but determined young nurse.

    Elefteriades, one of Men’s Health magazine’s ten best doctors in America, shares moving patient stories and lessons about the human heart. The human heart is a paradox, incredibly strong yet surprisingly fragile. And while stories that reveal its symbolic characteristics abound, there are far fewer that laud its physical capabilities, which are perhaps even more profound. Dr. Elefteriades, one of the most respected cardiac surgeons in America, has treated more than 10,000 patients in his distinguished career. Now, for the first time, he shares fascinating stories of his most memorable patients and cases—patients who have challenged him technically and moved him emotionally, patients who have enriched his life and expanded his horizons while he cared for their hearts. By detailing heart conditions and cardiac reparative procedures with specific yet accessible medical narratives, Dr. Elefteriades encapsulates the beauty, complexity, and majesty of the human heart. But there is far more to this organ—and these stories—than a collection of veins, arteries, and valves. These are stories of courage, miracles, and the bravery of patients (some famous and others not) and their families when facing nearly insurmountable challenges, offering a thought-provoking, informative, and at times heart-wrenching study of the resilience of both the human body and spirit.

    Duff bares the creaky, embarrassing parts of our high school cafeteria-scarred souls for us, leaving us no choice but to laugh at our failures, no matter how spectacular, and rejoice in our successes, no matter how itty-bitty. She shows women that each one of us is a wonder in our own way, with the ability — whether we know it or not — to make the best of life’s often absurd situations. Reading If You Did What I Asked In the First Place is like sitting down with a good friend who helps you make it through the day. Pour yourself a glass of whatever makes you feel better and take off any constricting undergarments: Let loose with the knowledge that you are not alone. You have Lori at your side.

    So, after handing back his expense account and company car, he joined the police in search of excitement and thrills... and discovered some surprising answers to these puzzling questions. PC John Donoghue reveals all in his fascinating and hilarious true account of a year in the life of a front line response officer. Names and places have been changed to protect the guilty... but if you call the police, maybe, just maybe, it could be Police Constable John Donoghue turning up at your door. This book will appeal to anyone interested in crime and police, as well as fans of autobiographies and humour.

     The true story of how mildly successful guitarist and New York Times writer Dan Crane relinquished his instrument and became Björn Türoque (pronounced "b-yorn too-RAWK"), the second greatest air guitarist in the nation. This exploration of the international air guitar sub-culture addresses the issue of dedicating oneself to an invisible art in order to achieve the ultimate goal of "airness"-that is, when air guitar transcends the "real" art that it imitates and becomes an art form in and of itself.

    Truly you do. You bring home these cute little balls of fur and squeal at its cuteness, declare your life complete because of it,and then get upset when your New Meaning of Life that you treasure poops in the bathtub or hocks a hairball into your shoe. You need to know the rules. You meed to know the truth. Max Thompson, known far and wide as "The Psychokitty" is an expert on all things kitty and has finally decided to share the wisdom of his years of dealing with People, and his in-depth discussions with kitties online. This is his gift to you, the People who are willingly owned by cats. Because that's how generous he is. Complete with paw-drawn illustrations!