Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd—the result can be, well, sometimes interesting, even funny, but often disastrous.Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.

    Thaler, and Cass R. Sunstein: a revelatory look at how we make decisionsNew York Times bestsellerNamed a Best Book of the Year by The Economist and the Financial Times Every day we make choices—about what to buy or eat, about financial investments or our children’s health and education, even about the causes we champion or the planet itself. Unfortunately, we often choose poorly. Nudge is about how we make these choices and how we can make better ones. Using dozens of eye-opening examples and drawing on decades of behavioral science research, Nobel Prize winner Richard H. Thaler and Harvard Law School professor Cass R. Sunstein show that no choice is ever presented to us in a neutral way, and that we are all susceptible to biases that can lead us to make bad decisions. But by knowing how people think, we can use sensible “choice architecture” to nudge people toward the best decisions for ourselves, our families, and our society, without restricting our freedom of choice.

    A survey of Irish poetry includes works from the seventh century to poems by Joyce, Yeats, and Moore.

    They discuss these issues amongst themselves all the time.  What they don’t do is talk to men about it. It’s time to end that disconnect. More people in leadership roles are genuinely trying to transform the way we work together, because there's abundant evidence that companies with more women in senior leadership perform better by virtually every measure. Yet despite good intentions, men often lack the tools they need, leading to fumbles, missteps, frustration and misunderstanding that continue to inflict real and lasting damage on women's careers.That's What She Said solves for that dilemma.  Filled with illuminating anecdotes, data from the most recent studies, and stories from Joanne Lipman’s own journey to the top of a male-dominated industry, it shows how we can win by reaching across the gender divide. What can the Enron scandal teach us about the way men and women communicate professionally? How does brain chemistry help explain men’s fear of women’s emotions at work? Why did Kimberly Clark have an all-male team of executives in charge of their Kotex tampon line? What can we learn from Iceland’s campaign to “feminize” an entire nation? That’s What She Said shows why empowering women as true equals is an essential goal for women and men—and offers a roadmap for getting there. That’s What She Said solves for:·         The respect gap·         Unconscious bias·         Interruptions·         The pay and promotion gap·         Being heard·         The motherhood penalty·         “Bropropriation” and “mansplaining”·         And more….

    A malicious online rumor costs a company millions. A political sideshow derails the national news cycle and destroys a candidate. Some product or celebrity zooms from total obscurity to viral sensation. What you don't know is that someone is responsible for all this. Usually, someone like me.I'm a media manipulator. In a world where blogs control and distort the news, my job is to control blogs--as much as any one person can. In today's culture... 1) Blogs like "Gawker," "Buzzfeed" and the "Huffington Post" drive the media agenda. 2) Bloggers are slaves to money, technology, and deadlines. 3) Manipulators wield these levers to shape everything you read, see and watch--online and off.Why am I giving away these secrets? Because I'm tired of a world where blogs take indirect bribes, marketers help write the news, reckless journalists spread lies, and no one is accountable for any of it. I'm pulling back the curtain because I don't want anyone else to get blindsided. I'm going to explain exactly how the media "really" works. What you choose to do with this information is up to you.

    We have lost our amateur spirit and need to rediscover the radical and liberating pleasure of doing things we love. In The Amateur, thinker Andy Merrifield shows us how the many spheres of our lives work, knowledge, cities, politics have fallen into the hands of box tickers, bean counters and rule followers. In response, he corrals a team of independent thinkers, wayward poets, dabblers and square pegs who challenge the accepted wisdom. Such figures as Charles Baudelaire, Dostoevsky, Edward Said, Guy Debord, Hannah Arendt and Jane Jacobs show us the way. As we will see the amateur takes risks, thinks the unthinkable and seeks independence and changes the world. The Amateur is a passionate manifesto for the liberated life, one that questions authority and reclaims the non team player as a radical hero of our times."

    And this may sound weirdly obvious, but every single one of those pieces of software was written by a programmer. Programmers are thus among the most quietly influential people on the planet. As we live in a world made of software, they're the architects. The decisions they make guide our behavior. When they make something newly easy to do, we do a lot more of it. If they make it hard or impossible to do something, we do less of it.If we want to understand how today's world works, we ought to understand something about coders. Who exactly are the people that are building today's world? What makes them tick? What type of personality is drawn to writing software? And perhaps most interestingly -- what does it do to them?One of the first pieces of coding a newbie learns is the program to make the computer say "Hello, world!" Like that piece of code, Clive Thompson's book is a delightful place to begin to understand this vocation, which is both a profession and a way of life, and which essentially didn't exist little more than a generation ago, but now is considered just about the only safe bet we can make about what the future holds. Thompson takes us close to some of the great coders of our time, and unpacks the surprising history of the field, beginning with the first great coders, who were women. Ironically, if we're going to traffic in stereotypes, women are arguably "naturally" better at coding than men, but they were written out of the history, and shoved out of the seats, for reasons that are illuminating. Now programming is indeed, if not a pure brotopia, at least an awfully homogenous community, which attracts people from a very narrow band of backgrounds and personality types. As Thompson learns, the consequences of that are significant - not least being a fetish for disruption at scale that doesn't leave much time for pondering larger moral issues of collateral damage. At the same time, coding is a marvelous new art form that has improved the world in innumerable ways, and Thompson reckons deeply, as no one before him has, with what great coding in fact looks like, who creates it, and where they come from. To get as close to his subject has he can, he picks up the thread of his own long-abandoned coding practice, and tries his mightiest to up his game, with some surprising results.More and more, any serious engagement with the world demands an engagement with code and its consequences, and to understand code, we must understand coders. In that regard, Clive Thompson's Hello, World! is a marvelous and delightful master class.

    A Chingford housewife endures the tribulations of rationing; a retired schoolteacher observes during a royal visit how well-fed the Queen looks; a pernickety civil servant in Bristol is oblivious to anyone's troubles but his own. An array of working-class witnesses describe how life in post-war Britain is, with little regard for liberal niceties or the feelings of their 'betters'. Many of these voices will stay with the reader in future volumes, jostling alongside well-known figures like John Arlott (here making his first radio broadcast, still in police uniform), Glenda Jackson (taking the 11+) and Doris Lessing (newly arrived from Africa, struck by the levelling poverty of postwar Britain. David Kynaston weaves a sophisticated narrative of how the victorious 1945 Labour government shaped the political, economic and social landscape for the next three decades.Deeply researched, often amusing and always intensely entertaining and readable, the first volume of David Kynaston's ambitious history offers an entirely fresh perspective on Britain during those six momentous years.

    It gives you simple, yet effective techniques for creating relentless demand and endless leads. It includes more than 200 proven marketing strategies for attracting new clients, earning more referrals, and building profitable, long-lasting professional relationships. If you want to take your service business to the next level, start here and "Book Yourself Solid.

    Western capitalism's elites are bemused: Brexit, Trump, and maybe more eruptions to follow. But their rulers were so good to them! Hillary Clinton called the ingrates 'a basket of deplorables', Bob Geldof flicked them a V sign, Tony Blair thought voters too thick to understand the question. Wigged judges stared down their legalistic noses at a surging, pongy populous.These people who know best, these snooterati with their faux-liberal ways, are the 'Patronising Bastards'. Their downfall is largely of their own making - their Sybaritic excesses, an obsession with political correctness, the prolonged rape of reason and rite. You'll find these self-indulgent show-ponys not just in politics and the cloistered old institutions but also in high fashion, football, among the clean-eating foodies and at the Baftas and Oscars, where celebritydom hires PR smoothies to massage reputations and mislead, distort, twist. Political columnist and bestselling author Quentin Letts identifies these condescending creeps and their networks, their methods and their dubious morals. Letts kebabs them like mutton. It's baaaahd. It's juicy.Richard Branson, Emma Thompson, Shami Chakrabarti, Jean-Claude Juncker and any head waiter who calls you 'young man' - this one's for you!

    More than an economic recovery plan, it was a reordering of the political system that continues to define America to this day. With The New Deal: A Modern History, Pulitzer Prize–winning writer Michael Hiltzik offers fresh insights into this inflection point in the American experience. Here is an intimate look at the alchemy that allowed FDR to mold his multifaceted and contentious inner circle into a formidable political team. The New Deal: A Modern History shows how Roosevelt, through the force of his personality, commanded the loyalty of the rock-ribbed fiscal conservative Lewis Douglas and the radical agrarian Rexford Tugwell alike; of Harold Ickes and Harry Hopkins, one a curmudgeonly miser, the other a spendthrift idealist; of Henry Morgenthau, gentleman farmer of upstate New York; and of Frances Perkins, a prim social activist with her roots in Brahmin New England. Yet the same character traits that made him so supple and self-confident a leader would sow the seeds of the New Deal’s end, with a shocking surge of Rooseveltian misjudgments. Understanding the New Deal may be more important today than at any time in the last eight decades. Conceived in response to a devastating financial crisis very similar to America’s most recent downturn—born of excessive speculation, indifferent regulation of banks and investment houses, and disproportionate corporate influence over the White House and Congress—the New Deal remade the country’s economic and political environment in six years of intensive experimentation. FDR had no effective model for fighting the worst economic downturn in his generation’s experience; but the New Deal has provided a model for subsequent presidents who faced challenging economic conditions, right up to the present. Hiltzik tells the story of how the New Deal was made, demonstrating that its precepts did not spring fully conceived from the mind of FDR—before or after he took office. From first to last the New Deal was a work in progress, a patchwork of often contradictory ideas. Far from reflecting solely progressive principles, the New Deal also accommodated such conservative goals as a balanced budget and the suspension of antitrust enforcement. Some programs that became part of the New Deal were borrowed from the Republican administration of Herbert Hoover; indeed, some of its most successful elements were enacted over FDR’s opposition. In this bold reevaluation of a decisive moment in American history, Michael Hiltzik dispels decades of accumulated myths and misconceptions about the New Deal to capture with clarity and immediacy its origins, its legacy, and its genius.

    Written by highly respected experts and prestigious scholars, Hitt/Ireland/Hoskisson's STRATEGIC MANAGEMENT: COMPETITIVENESS AND GLOBALIZATION, CONCEPTS AND CASES, 10E provides an intellectually rich, yet thoroughly practical analysis of strategic management today. This unique text is the only one to integrate the classic industrial organization model with a resource-based view of the firm to give readers a complete understanding of how today's businesses use strategic management to establish a sustained competitive advantage. The authors present cutting-edge research and strategic management trends within a strong global focus, using memorable examples from more than 600 companies. A wealth of learning features and selection of 30 all-new compelling cases prepare your students to face the broad range of critical issues confronting contemporary managers. Engaging video cases, CengageNOW online teaching tools, and a complete electronic business library keeps study current and relevant.

    City is the ultimate guidebook to our urban centers-the signature unit of human civilization. With erudite prose and carefully chosen illustrations, this unique work of metatourism explores what cities are and how they work. It covers history, customs and language, districts, transport, money, work, shops and markets, and tourist sites, creating a fantastically detailed portrait of the city through history and into the future.The urban explorer will revel in essays on downtowns, suburbs, shantytowns and favelas, graffiti, skylines, crime, the theater, street food, sport, eco-cities, and sacred sites, as well as mini essays on the Tower of Babel, flash mobs, ghettos, skateboarding, and SimCity, among many others. Drawing on a vast range of examples from across the world and throughout history, City is extensively illustrated with full-color photographs, maps, and other images. Acclaimed author and independent scholar P. D. Smith explores what it was like to live in the first cities, how they have evolved, and why in the future, cities will play an even greater role in human life.

    Professor Geert Hofstede's 30 years of field research on cultural differences and the software of the mind helps us look at how we think - and how we fail to think - as members of groups. This newly revised and expanded edition is based on the latest data from Professor Hofstede ongoing field research, and provides detailed comparisons of cross-cultural differences among 70 nations. business, family, schools and political organizations. Professor Hofstede explains phenomena such as culture shock, ethnocentrism, stereotyping, differences in language and humor. Most importantly, he discusses the practical implications of the culture differences described in the book and how understanding these cultural differences can enable people from different cultures to work together more productively. parents. Melding powerful intellectual analysis and hard social, cultural, and organizational research, Hofstede gives a sobering picture of a world perilously lacking in self-knowledge - unaware of serious difference between the businesses, organizations, cultures, and nations that populate our planet despite the fact of globalization. But culture shock - whether between an individual and a new country, between organizations, between the sexes, or between opposing diplomats - can be turned to our advantage, Hofstede says-if we understand it. Cultures and Organizations helps to explain the differences in the way leaders and their followers think, offering practical solutions for those in business and politics to help solve conflict between different groups.

    Friends, relatives, and colleagues: someone with the best advice about how to boost sales, the most useful insights into raising children, or the sharpest take on an ongoing conflict. In The Wisest One in the Room, renowned social psychologists Thomas Gilovich and Lee Ross ask: Why? What do these people know? What are the foundations of their wisdom? And, as professors and researchers who specialize in the study of human behavior, they wonder: What general principles of human psychology are they drawing on to reach these conclusions? They begin by noting that wisdom, unlike intelligence, demands some insight into people—their hopes, fears, passions, and drives. It’s true for the executive running a Fortune 500 company, the candidate seeking public office, the artist trying to create work that will speak to the ages, or the single parent trying to get a child through the tumultuous adolescent years. To be wise, they maintain, one must be psych-wise. Gilovich and Ross show that to answer any kind of behavioral question, it is essential to understand the details—especially the hidden and subtle details—of the situational forces acting upon us. Understanding these forces is the key to becoming wiser in the way we understand the people and events we encounter, and wiser in the way we deal with the challenges that are sure to come our way—perhaps even the key to becoming “the wisest in the room.”