Writing, Lamb discovered, was a way for these women to confront painful memories, face their fears and their failures, and begin to imagine better lives. The New York Times described the book as "Gut-tearing tales . . . the unvarnished truth." The Los Angeles Times said of it, "Lying next to and rising out of despair, hope permeates this book."Now Lamb returns with I'll Fly Away, a new volume of intimate, searching pieces from the York workshop. Here, twenty women—eighteen inmates and two of Lamb's cofacilitators—share the experiences that shaped them from childhood and that haunt and inspire them to this day. These portraits, vignettes, and stories depict with soul-baring honesty how and why women land in prison—and what happens once they get there. The stories are as varied as the individuals who wrote them, but each testifies to the same core truth: the universal value of knowing oneself and changing one's life through the power of the written word.

    Kanban leverages visual management techniques to involve stakeholders and to facilitate understanding of how the work works. Through limiting the amount of work in process, and by focusing on finishing that work as soon as possible, kanban helps you to adjust demand to capacity, to reduce lead times and to create a driver for continuous improvement.Kanban in Action is a down-to-earth, no-frills, get-to-know-the-ropes introduction to kanban. It's based on the real-world experience and observations from two kanban coaches who have introduced this process to dozens of teams. In this book, you'll discover basic but powerful techniques on how to visualize and track work, how to construct a kanban board, how to visualize queues and bottlenecks, and much much more. You'll learn the principles of why kanban works as well as nitty-gritty details like how to use different color stickies to help you organize and track your work items.

    Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:> How lean techniques of value-stream-mapping and rapid improvement events cut the average “door-to-balloon” time for heart attack patients at two hospitals from 90 minutes to 37.> What ThedaCare leaders did to replace medicine’s “shame and blame” culture with a lean culture based on continuous improvement and respect for people.> How the lean principle of “building in quality at the source” broke down divisions among medical specialties allowing teams to develop patient care plans faster.> Why traditional modern management is the single biggest impediment to lean healthcare.> How the plan-do-study-act cycle coupled with rapid improvement events cut the wait time at a robotic radiosurgery unit from 26 days to six.> How the lean concept of “one piece flow” saved time in treating ischemic stroke patients, increasing the number of patients receiving a CT scan within 25 minutes from 51% to 89%.> How senior leaders at other healthcare organizations can begin their own lean transformations using a nine-step action plan based on what ThedaCare did — and what it would do differently.Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.

    Trattner's From Poor Law to Welfare State has served as the standard text on the history of welfare policy in the United States. The only comprehensive account of American social welfare history from the colonial era to the present, the new sixth edition has been updated to include the latest developments in our society as well as trends in social welfare.Trattner provides in-depth examination of developments in child welfare, public health, and the evolution of social work as a profession, showing how all these changes affected the treatment of the poor and needy in America. He explores the impact of public policies on social workers and other helping professions—all against the backdrop of social and intellectual trends in American history. From Poor Law to Welfare State directly addresses racism and sexism and pays special attention to the worsening problems of child abuse, neglect, and homelessness. Topics new to this sixth edition include: -A review of President Clinton's health-care reform and its failure, and his efforts to “end welfare as we know it” -Recent developments in child welfare including an expanded section on the voluntary use of children's institutions by parents in the nineteenth century, and the continued discrimination against black youth in the juvenile justice system -An in-depth discussion of Charles Murray and Richard Herrnstein's controversial book, The Bell Curve, which provided social conservatives new weapons in their war on the black poor and social welfare in general -The latest information on AIDS and the reappearance of tuberculosis—and their impact on public health policy -A new Preface and Conclusion, and substantially updated Bibliographies Written for students in social work and other human service professions, From Poor Law to Welfare State: A History of Social Welfare in America is also an essential resource for historians, political scientists, sociologists, and policymakers.

    In this masterful work, New York Times reporter and two-time Pulitzer Prize finalist Jason DeParle cuts between the mean streets of Milwaukee and the corridors of Washington to produce the definitive account. As improbable as fiction, and equally fast-paced, this classic of literary journalism has captured the acclaim of the Left and Right. At the heart of the story are three cousins, inseparable at the start but launched on differing arcs. Leaving welfare, Angie puts her heart in her work. Jewell bets on an imprisoned man. Opal guards a tragic secret that threatens her kids and her life. DeParle traces back their family history six generations to slavery, and weaves poor people, politicians, reformers, and rogues into a spellbinding epic. At times, the very idea of America seemed on trial: we live in a country where anyone can make it, yet generation after generation some families don't. Washington Post: "Riveting... like a searing novel of urban realism - Theodore Dreiser comes to Milwaukee." Chicago Tribune: "Sweeping scope and dramatic detail worthy of Charles Dickens."

     Young women today face an uncertain job market, the pressure to ascend at all costs, and a fear of burning out. But the landscape is changing, and women are taking an assertive role in shaping our careers and lives, while investing more and more in our community of support. Bossed Up teaches you how to:Break out of the "martyrdom mindset," and cultivate your Boss Identity by getting clear on what you really want for your career and life without apology;Hone the self-advocacy skills necessary for success;Understand the differences between being assertive (which is part of being a leader) and being aggressive (which is more like being a bully) - and how that clarity can transform your trajectory;Beat burnout by identifying how the warning signs may be showing up in your life and how to prioritize bringing more rest, purpose, agency, and community to your day-to-day life;Unpack the steps to cultivating something more than just confidence; a boss identity, which will establish your ability to be the boss of your life no matter what comes your way.Drawing from timely research, and with personal stories, and spotlights on a diverse group of women from the Bossed Up community, this book will show you how to craft a happy, healthy, and sustainable career path you'll love.

    You know, all those things that make life great.Most people think productivity is about finding or saving time. But it's not. It's about making our time work for us. Just imagine having free time again. It's not a pipe dream.In Free to Focus, New York Times bestselling author Michael Hyatt reveals to readers nine proven ways to win at work so they are finally free to succeed at the rest of life--their health, relationships, hobbies, and more. He helps readers redefine their goals, evaluate what's working, cut out the nonessentials, focus on the most important tasks, manage their time and energy, and build momentum for a lifetime of success.

    She survived—and, miraculously, the baby was born healthy. But that’s where the good news ends. Marcella was left paralyzed from the chest down. This accident was much more than just a physical and emotional tragedy. Like so many Americans—50 million, or one-sixth of the country’s population—neither Marcella nor her husband, Dave, who works for a small business, had health insurance. On the day of the accident, she was on her way to class for the nursing program through which she hoped to secure one of the few remaining jobs in the area with the promise of employer-provided insurance. Instead, the accident plunged the young family into the tangled web of means-tested social assistance. As a social policy scholar, Campbell thought she knew a lot about means-tested assistance programs. What she quickly learned was that missing from most government manuals and scholarly analyses was an understanding of how these programs actually affect the lives of the people who depend on them. Using Marcella and Dave’s situation as a case in point, she reveals their many shortcomings in Trapped in America’s Safety Net. Because American safety net programs are designed for the poor, Marcella and Dave first had to spend down their assets and drop their income to near-poverty level before qualifying for help. What’s more, to remain eligible, they will have to stay under these strictures for the rest of their lives, meaning they are barred from doing many of the things middle-class families are encouraged to do: Save for retirement. Develop an emergency fund. Take advantage of tax-free college savings. And, while Marcella and Dave’s story is tragic, the financial precariousness they endured even before the accident is all too common in America, where the prevalence of low-income work and unequal access to education have generated vast—and growing—economic inequality. The implementation of Obamacare has cut the number of uninsured and underinsured and reduced some of the disparities in coverage, but it continues to leave too many people open to tremendous risk.Behind the statistics and beyond the ideological battles are human beings whose lives are stunted by policies that purport to help them. In showing how and why this happens, Trapped in America’s Safety Net offers a way to change it.

    These messages are powerful and we end up spending too much precious time and energy managing perception and creating carefully edited versions of families to show to the world. Based on 12 years of pioneering research, Dr. Brene Brown off ers a new perspective of the subject of perfect parenting. She states, "It's actually our ability to embrace imperfection that will help us teach our children to have the courage to be authentic, the compassion to love themselves and others, and the sense of connection that gives true purpose and meaning to life." Dr. Brown proposes that the greatest challenge of wholehearted parenting is being the adult that we want our children to grow up to be. The Gifts of Imperfect Parenting is a practical and hopeful program for raising children who know that they are worthy of love, belonging, and joy. Drawing on her research on vulnerability, courage, worthiness, and shame, Dr. Brown invites listeners on a journey to transform the lives of parents and children alike as we explore how to cultivate wholeheartedness in our families.

    . . forever. “My mission was clear: I needed to fix the problems facing the workplace. As quickly as I came up with my new mission, I came up with the solution:   We need to treat each other better. Period.”     Shola Richards had reached the end of the road: after nearly two years at a soul-sucking job, he felt numb and suicidal. So he quit and devoted himself to nothing less than transforming the workplace, turning it into a space of respect, courtesy, and endless energy. Making Work Work focuses on inspiring current and future leaders to start a movement that will banish on-the-job bullying, put meaning back into work, and enhance coworkers’ happiness and engagement. Richards, whose popular blog has a worldwide following, explains why inaction is insane, why we must move forward with positivity, and why the “abc” employees (asshats, bullies, and complainers) are so destructive. This motivational guide will stay in readers’ hearts and minds long after they finish reading it.

    Addressing the intersectionality of race and the US criminal justice system, social activist Fania Davis explores how restorative justice has the capacity to disrupt patterns of mass incarceration through effective, equitable, and transformative approaches.Eager to break the still-pervasive, centuries-long cycles of racial prejudice and trauma in America, Davis highlights real restorative justice initiatives that function from a racial justice perspective. These programs are utilized in schools, justice systems, and communities, intentionally seeking to ameliorate racial disparities and systemic inequities. Furthermore, she looks at initiatives that strive to address the historical harms against African Americans throughout the nation.This newest addition the Justice and Peacebuilding series is a much needed and long overdue examination of the issue of race in America. It is a beacon of hope as we learn to work together to repair damage, change perspectives, and strive to do better.

    Your customers expect the content you provide them to be adaptive --responding to the device, their location, their situation, and their personalized needs.Authors Ann Rockley and Charles Cooper provide insights and guidelines that will help you develop a unified content strategy--a repeatable, systematic plan that can help you reach your customers, anytime, anywhere, on any device.This up-to-date new edition of Managing Enterprise Content helps you: Determine business requirements Build your vision Design content that adapts to any device Develop content models, metadata, and workflow Put content governance in place Adapt to new and changed roles Identify tools requirements With this book you'll learn to design adaptable content that frees you from the tyranny of an ever increasing array of devices.

    Many women in America have experienced it. What’s expected of women and what it’s really like to be a woman in today’s world are two very different things—and women exhaust themselves trying to close the gap between them. How can you “love your body” when every magazine cover has ten diet tips for becoming “your best self”? How do you “lean in” at work when you’re already operating at 110 percent and aren’t recognized for it? How can you live happily and healthily in a sexist world that is constantly telling you you’re too fat, too needy, too noisy, and too selfish?Sisters Emily Nagoski, PhD, and Amelia Nagoski, DMA, are here to help end the cycle of feeling overwhelmed and exhausted. Instead of asking us to ignore the very real obstacles and societal pressures that stand between women and well-being, they explain with compassion and optimism what we’re up against—and show us how to fight back. In these pages you’ll learn• what you can do to complete the biological stress cycle—and return your body to a state of relaxation• how to manage the “monitor” in your brain that regulates the emotion of frustration• how the Bikini Industrial Complex makes it difficult for women to love their bodies—and how to defend yourself against it• why rest, human connection, and befriending your inner critic are keys to recovering and preventing burnoutWith the help of eye-opening science, prescriptive advice, and helpful worksheets and exercises, all women will find something transformative in these pages—and will be empowered to create positive change. Emily and Amelia aren’t here to preach the broad platitudes of expensive self-care or insist that we strive for the impossible goal of “having it all.” Instead, they tell us that we are enough, just as we are—and that wellness, true wellness, is within our reach.

    And today, that means lifestyle photography, also referred to as "fine art wedding photography." Fine art wedding photography isn't just a catchy phrase; it's a modern approach in which design is paramount. Fine art wedding images are more graphic and stylized than traditional wedding photojournalism, as if they were pulled from the pages of a glossy wedding or lifestyle magazine. Acclaimed wedding photographer Jose Villa was a pioneer in fine art wedding photography before it became a trendy buzzword. Here, he shares his secrets for bringing a stylized sense of composition, lighting, posing, and most important, design, to your images, while still keeping them organic and narrative. You’ll learn Jose’s trademark technique of capturing the more natural moment after a pose, and tips for getting images right in-camera to avoid the need for heavy postproduction. Final chapters show you how to integrate design through the delivered product, whether an album or slideshow, and continue nurturing clients after the wedding by expanding to baby and family portraiture. Packed with real-life examples, solid techniques, and stunning images from one of the wedding industry's brightest stars, this book will both educate and inspire photographers seeking to update their work and satisfy a new generation of brides.

    For persons with this prevalent and difficult-to-treat dual diagnosis, the most urgent clinical need is to establish safety--to work toward discontinuing substance use, letting go of dangerous relationships, and gaining control over such extreme symptoms as dissociation and self-harm. The manual is divided into 25 specific units or topics, addressing a range of different cognitive, behavioral, and interpersonal domains. Each topic provides highly practical tools and techniques to engage patients in treatment; teach "safe coping skills" that apply to both disorders; and restore ideals that have been lost, including respect, care, protection, and healing. Structured yet flexible, topics can be conducted in any order and in a range of different formats and settings. The volume is designed for maximum ease of use with a large-size format and helpful reproducible therapist sheets and handouts, which purchasers can also download and print at the companion Web page. See also the author's self-help guide Finding Your Best Self, Revised Edition: Recovery from Addiction, Trauma, or Both, an ideal client recommendation.