But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem.Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial.Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.

    That’s the message from Austin Kleon, a young writer and artist who knows that creativity is everywhere, creativity is for everyone. A manifesto for the digital age, Steal Like an Artist is a guide whose positive message, graphic look and illustrations, exercises, and examples will put readers directly in touch with their artistic side.

    The ability to put ourselves in somebody else's shoes, to see the world through somebody else's eyes . . .' Barack ObamaEmpathy is the power of understanding others, imaginatively entering into their feelings. It is a fundamental human attribute, without which mutually co-operative societies cannot function. In a revolutionary development, we now know who has it, who lacks it and why. Via the MRI scanner we are mapping the human brain. This is a new frontier that reveals a host of beneficial ideas for childcare, teens challenged by the internet, the justice system, decent healthcare, tackling racism and resolving conflicts. In this wide-ranging and accessible book full of entertaining stories that are underlined by the latest scientific research, Peter Bazalgette also mounts a passionate defence of arts and popular culture as a means of bridging the empathy gap. As the world's population expands, consuming the planet's finite resources, as people haunted by poverty and war are on the move and as digital communications infinitely complicate our social interactions, we find our patience and our sympathy constantly challenged. Here is the antidote.Culminating in a passionate manifesto on empathy, The Empathy Instinct is what makes us human and what can make us better humans.

    Joyce Carol Oates has collected a group of works that are both intimate and important, essays that move from personal experience to larger significance without severing the connection between speaker and audience. From Ernest Hemingway covering bullfights in Pamplona to Martin Luther King, Jr.’s “Letter from Birmingham Jail,” these essays fit, in the words of Joyce Carol Oates, “into a kind of mobile mosaic suggest[ing] where we’ve come from, and who we are, and where we are going.” Among those whose work is included are Mark Twain, John Muir, T. S. Eliot, Richard Wright, Vladimir Nabokov, James Baldwin, Tom Wolfe, Susan Sontag, Maya Angelou, Alice Walker, Joan Didion, Cynthia Ozick, Saul Bellow, Stephen Jay Gould, Edward Hoagland, and Annie Dillard.Foreword / by Robert Atwan --Introduction / by Joyce Carol Oates --Corn-pone opinions / Mark Twain --Of the coming of John / W.E.B. Du Bois --Law of acceleration / Henry Adams --Stickeen / John Muir --Moral equivalent of war / William James --Handicapped / Randolph Bourne --Coatesville / John Jay Chapman --Devil baby at Hull-house / Jane Addams --Tradition and the individual talent / T.S. Eliot --Pamplona in July / Ernest Hemingway --Hills of Zion / H.L. Mencken --How it feels to be colored me / Zora Neale Hurston --Old stone house / Edmund Wilson --What are master-pieces and why are there so few of them / Gertrude Stein --Crack-up / F. Scott Fitzgerald --Sex Ex Machina / James Thurber --Ethics of living Jim Crow: an autobiographical sketch / Richard Wright --Knoxville: Summer of 1915 / James Agee --Figure a poem makes / Robert Frost --Once more to the lake / E.B. White --Insert flap "A" and throw away / S.J. Perelman --Bop / Langston Hughes --Future is now / Katherine Anne Porter --Artists in uniform / Mary McCarthy --Marginal world / Rachel Carson --Notes of a native son / James Baldwin --Brown wasps / Loren Eiseley --Sweet devouring / Eudora Welty --Hundred thousand straightened nails / Donald Hall --Letter from Birmingham jail / Martin Luther King, Jr. --Putting daddy on / Tom Wolfe --Notes on "Camp" / Susan Sontag --Perfect past / Vladimir Nabokov --Way to Rainy Mountain / N. Scott Momaday --Apotheosis of Martin Luther King / Elizabeth Hardwick --Illumination rounds / Michael Herr --I know why the caged bird sings / Maya Angelou --Lives of a cell / Lewis Thomas --Search for Marvin Gardens / John McPhee --Doomed in their sinking / William H. Gass --No name woman / Maxine Hong Kingston --Looking for Zora / Alice Walker --Women and honor: some notes on lying / Adrienne Rich --White album / Joan Didion --Aria: a memoir of a bilingual childhood / Richard Rodriguez --Solace of open spaces / Gretel Ehrlich --Total eclipse / Annie Dillard --Drugstore in winter / Cynthia Ozick --Okinawa: the bloodiest battle of all / William Manchester --Heaven and nature / Edward Hoagland --Creation myths of Cooperstown / Stephen Jay Gould --Life with daughters: watching the miss America Pageant / Gerald Early --Disposable rocket / John Updike --hey all just went away / Joyce Carol Oates --Graven images / Saul Bellow --Biographical notes --Appendix: Notable twentieth-century American literary nonfiction

    In this international classic, Paz has written one of the most enduring and powerful works ever created on Mexico and its people, character, and culture. Compared to Ortega y Gasset's The Revolt of the Masses for its trenchant analysis, this collection contains his most famous work, "The Labyrinth of Solitude," a beautifully written and deeply felt discourse on Mexico's quest for identity that gives us an unequalled look at the country hidden behind "the mask." Also included are "The Other Mexico," "Return to the Labyrinth of Solitude," "Mexico and the United States," and "The Philanthropic Ogre," all of which develop the themes of the title essay and extend his penetrating commentary to the United States and Latin America.

    Content is the first collection of Doctorow’s infamous articles, essays, and polemics.Here’s why Microsoft should stop treating its customers as criminals (through relentless digital-rights management); how America chose copyright and Happy Meal toys over jobs; why Facebook is taking a faceplant; how Wikipedia is a poor cousin of The Hitchhiker’s Guide to the Galaxy; and, of course, why free e-books kick ass.Accessible to geeks and noobs (if you’re not sure what that means, it’s you) alike, Content is a must-have compilation from Cory Doctorow, who will be glad to take you along for the ride as he effortlessly surfs the zeitgeist.

    People are healthier, wealthier, and live longer. Yet the escapes from destitution by so many has left gaping inequalities between people and nations. In "The Great Escape," Angus Deaton--one of the foremost experts on economic development and on poverty--tells the remarkable story of how, beginning 250 years ago, some parts of the world experienced sustained progress, opening up gaps and setting the stage for today's disproportionately unequal world. Deaton takes an in-depth look at the historical and ongoing patterns behind the health and wealth of nations, and addresses what needs to be done to help those left behind.Deaton describes vast innovations and wrenching setbacks: the successes of antibiotics, pest control, vaccinations, and clean water on the one hand, and disastrous famines and the HIV/AIDS epidemic on the other. He examines the United States, a nation that has prospered but is today experiencing slower growth and increasing inequality. He also considers how economic growth in India and China has improved the lives of more than a billion people. Deaton argues that international aid has been ineffective and even harmful. He suggests alternative efforts--including reforming incentives to drug companies and lifting trade restrictions--that will allow the developing world to bring about its own Great Escape.Demonstrating how changes in health and living standards have transformed our lives, "The Great Escape" is a powerful guide to addressing the well-being of all nations.

    We Are the Ones We Have Been Waiting For takes on some of the greatest challenges of our times and in it Walker encourages readers to take faith in the fact that, despite the daunting predicaments we find ourselves in, we are uniquely prepared to create positive change.The hardcover edition of We Are the Ones We Have Been Waiting For included a national tour that saw standing-room–only crowds and standing ovations. Walker’s clear vision and calm meditative voice—truly "a light in darkness"—has struck a deep chord among a large and devoted readership.

    Each chapter applies a different theory to case examples and - to provide continuity - to a fictitious client' constructed from many past clients of the authors.

     The six novels, published in order of importance, are: • Nineteen Eighty-Four (the most important dystopian novel ever written, together with Huxley's Brave New World, and Zamyatin's "We" • Animal Farm (1945) • Burmese Days (1934) • Coming Up for Air (1939) • A Clergyman's Daughter (1935) • Keep the Aspidistra Flying (1936) His three non fiction books are: • Homage to Catalonia (1938), about the Spanish Civil War. • Down and Out in Paris and London (1933) The last book of the collection is called "ESSAYS: From Hitler, Franco & the Atomic Bomb; to Tolstoi, Dickens & Twain". Orwell was an acclaimed analyst of his country's reality during World War II and beyond (including the beginning of the cold war), which he reflects in his many articles and pamphlets collected in this book. He also did very deep literary and personal analysis of men like Mark Twain, Adolf Hitler, or even Tolstoi. The following is the list of essays. 1. THE SPIKE 2. A HANGING (1931) 3. BOOKSHOP MEMORIES (1936) 4. SHOOTING AN ELEPHANT (1936) 5. SPILLING THE SPANISH BEANS (1937) 6. MARRAKECH (1939) 7. BOYS' WEEKLIES AND FRANK RICHARDS'S REPLY (1940) 8. CHARLES READE (1940) 9. THE ART OF DONALD MCGILL (1941) 10. WELLS, HITLER AND THE WORLD STATE (1941) 11. RUDYARD KIPLING (1942) 12. MARK TWAIN–THE LICENSED JESTER (1943) 13. POETRY AND THE MICROPHONE (1943) 14. W B YEATS (1943) 15. ARTHUR KOESTLER (1944) 16. BENEFIT OF CLERGY: SOME NOTES ON SALVADOR DALI (1944) 18. ANTISEMITISM IN BRITAIN (1945) 19. FREEDOM OF THE PARK (1945) 20. FUTURE OF A RUINED GERMANY (1945) 21. GOOD BAD BOOKS 22. NONSENSE POETRY 23. NOTES ON NATIONALISM (1945) 24. REVENGE IS SOUR (1945) 25. THE SPORTING SPIRIT 26. YOU AND THE ATOMIC BOMB (1945) 27. A GOOD WORD FOR THE VICAR OF BRAY 28. A NICE CUP OF TEA (1946) 29. BOOKS VS. CIGARETTES 30. CONFESSIONS OF A BOOK REVIEWER 31. DECLINE OF THE ENGLISH MURDER 32. HOW THE POOR DIE 33. PLEASURE SPOTS 34. POLITICS AND THE ENGLISH LANGUAGE 35. SOME THOUGHTS ON THE COMMON TOAD 36. THE PREVENTION OF LITERATURE 37. WHY I WRITE (1946) 38. LEAR, TOLSTOY AND THE FOOL 39. SUCH, SUCH WERE THE JOYS (1947) 40. WRITERS AND LEVIATHAN (1948)

    RAPTURED Additional Information Will sinful humanity have to endure the reign of the beast before the full wrath of God falls upon them?

    In Four Futures, Frase imagines how this post-capitalist world might look, deploying the tools of both social science and speculative fiction to explore what communism, rentism, socialism and exterminism might actually entail.Could the current rise of real-life robocops usher in a world that resembles Ender’s Game? And sure, communism will bring an end to material scarcities and inequalities of wealth—but there’s no guarantee that social hierarchies, governed by an economy of “likes,” wouldn’t rise to take their place. A whirlwind tour through science fiction, social theory and the new technologies already shaping our lives, Four Futures is a balance sheet of the socialisms we may reach if a resurgent Left is successful, and the barbarisms we may be consigned to if those movements fail.

    This Penguin Classics edition of The Complete Essays is translated from the French and edited with an introduction and notes by M.A. Screech.In 1572 Montaigne retired to his estates in order to devote himself to leisure, reading and reflection. There he wrote his constantly expanding 'assays', inspired by the ideas he found in books contained in his library and from his own experience. He discusses subjects as diverse as war-horses and cannibals, poetry and politics, sex and religion, love and friendship, ecstasy and experience. But, above all, Montaigne studied himself as a way of drawing out his own inner nature and that of men and women in general. The Essays are among the most idiosyncratic and personal works in all literature and provide an engaging insight into a wise Renaissance mind, continuing to give pleasure and enlightenment to modern readers.With its extensive introduction and notes, M.A. Screech's edition of Montaigne is widely regarded as the most distinguished of recent times.Michel de Montaigne (1533-1586) studied law and spent a number of years working as a counsellor before devoting his life to reading, writing and reflection.If you enjoyed The Complete Essays, you might like Francois Rabelais's Gargantua and Pantagruel, also available in Penguin Classics.'Screech's fine version ... must surely serve as the definitive English Montaigne'A.C. Grayling, Financial Times'A superb edition'Nicholas Wollaston, Observer

    Weaver unsparingly diagnoses the ills of our age and offers a realistic remedy. He asserts that the world is intelligible and that man is free. The catastrophes of our age are the product of unintelligent choice and the cure lies in man's recognition that ideas--like actions--have consequences. A cure, he submits, is possible. It lies in the right use of man's reason, in the renewed acceptance of an absolute reality, and in the recognition that ideas like actions have consequences.

    scientific community has long led the world in research on such areas as public health, environmental science, and issues affecting quality of life. Our scientists have produced landmark studies on the dangers of DDT, tobacco smoke, acid rain, and global warming. But at the same time, a small yet potent subset of this community leads the world in vehement denial of these dangers.Merchants of Doubt tells the story of how a loose-knit group of high-level scientists and scientific advisers, with deep connections in politics and industry, ran effective campaigns to mislead the public and deny well-established scientific knowledge over four decades. Remarkably, the same individuals surface repeatedly—some of the same figures who have claimed that the science of global warming is "not settled" denied the truth of studies linking smoking to lung cancer, coal smoke to acid rain, and CFCs to the ozone hole. "Doubt is our product," wrote one tobacco executive. These "experts" supplied it.Naomi Oreskes and Erik M. Conway, historians of science, roll back the rug on this dark corner of the American scientific community, showing how ideology and corporate interests, aided by a too-compliant media, have skewed public understanding of some of the most pressing issues of our era.